' Moto X by Motorola Support | Verizon Wireless
Select Your Device
Apple® iPhone® 6
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Moto X™ by Motorola
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DuraXV
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LG Optimus Exceed™ 2
Verizon 4G LTE Broadband Router with Voice
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Verizon Jetpack® 4G LTE Mobile Hotspot 890L
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Nexus 6™
DROID RAZR by MOTOROLA
Nokia Lumia 822
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Transpyre™ Prepaid
Samsung Intensity® II
Samsung Convoy™ 2
Verizon 4G LTE USB Modem UML295
HTC One M9
Samsung Intensity® III
Gear S®
LG Exalt™
Nokia Lumia Icon
DROID RAZR MAXX by MOTOROLA
Samsung Galaxy J1™ Prepaid
Moto E™ Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LTE Internet (Installed)
GizmoPal™
LG Optimus Zone™ 2 Prepaid
LG Cosmos™ 2
Microsoft Lumia 735
BlackBerry® Bold™ 9930 smartphone
DROID Eris by HTC
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Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
BlackBerry® Z10 smartphone
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iPad® Air 2
HTC One® remix
Lucid™2 by LG
LG Revere®
DROID 4 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Gusto®
LG Revere® 2
Verizon 4G LTE USB Modem 551L
HTC Desire® 612
G Pad™ 10.1 LTE
BlackBerry® Z30 smartphone
Samsung Convoy™
Lucid™ by LG
HTC One® (M8) for Windows®
Blackberry Classic
Verizon Wireless AirCard® 595
LG Cosmos™
BlackBerry® Q10 smartphone
LG enV®3
Enact™ by LG
Samsung Galaxy Stellar™
DROID BIONIC by MOTOROLA
LG Accolade™
Windows Phone 8X by HTC
Samsung Haven™
Samsung Galaxy™ Stratosphere™ II
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Galaxy Nexus by Samsung
Pantech Perception™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy Tab® 2 (7.0)
Hydro ELITE by KYOCERA
LG Extravert™
Apple® iPad® Air™
DROID INCREDIBLE 2 by HTC
HTC One® max
Moto X™ - Designed by You (2nd Generation)
Verizon 4G LTE Broadband Router
iPad® mini 3
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (10.1)
Verizon SureResponse®
DROID INCREDIBLE 4G LTE by HTC
Samsung Galaxy Tab® S
Apple® iPad® mini
Samsung Galaxy Tab® 4 (8.0)
DROID X2 by MOTOROLA
Samsung Galaxy™ Stratosphere™
DROID X by MOTOROLA
Samsung SCH-u340
Spectrum™ 2 by LG
Pantech Jest™ 2
Samsung Galaxy Note® Pro
Google Nexus 7
Apple® iPad® with Wi-Fi + 4G
DROID 3 by MOTOROLA
Samsung Intensity®
Motorola Barrage™
LG enV® TOUCH
Samsung Knack™
Lancet™
Luge™ by Motorola Prepaid
Samsung Galaxy Tab®
LG VX8300
Pantech Hotshot™
Casio G'zOne Boulder®
THUNDERBOLT™ by HTC
Apple® iPad® with Retina display
LG 4G LTE USB Modem VL600
BlackBerry® Bold 9650 smartphone
Samsung Fascinate™
Pantech Breakout™
LG Cosmos™ Touch
LG enV®2
Motorola MOTO™ W755
Samsung ATIV SE™
Samsung Galaxy Legend™
DROID by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID INCREDIBLE by HTC
HTC Rezound™
Moto X™ - Designed by You
LG G Pad™ X8.3
Samsung Smooth™
Pantech Marauder™
Verizon Wireless USB760 Modem
Delphi Connect with 4G LTE Mobile Hotspot
Motorola XOOM™ 4G LTE
Motorola RAZR V3m
Apple® iPad® mini with Retina display
Intuition™ by LG
DROID CHARGE by SAMSUNG
Samsung ATIV Odyssey™
Samsung Alias™ 2
LG Migosm
LG Optimus Exceed™ Prepaid
Nokia 2366i
LG VX5500
Casio G'zOne Rock™
Casio G'zOne Brigade®
Samsung Galaxy Note® 10.1
LG VX8360
Samsung Galaxy Note® 10.1 2014 Edition
BlackBerry® Bold™ 9930 smartphone without camera
HTC Rhyme™
Dell™ Vostro™ V13 Laptop
Nokia 6256i
Nokia Lumia 2520
Sony Xperia® Z2
LG VX5400
Samsung Galaxy Tab® (10.1)
DROID 2 GLOBAL by MOTOROLA
BlackBerry® Storm2™ 9550 smartphone Prepaid
Samsung Alias™
Spectrum™ by LG
LG Optimus Zone™
Verizon Wireless UMW190 Global USB Modem
Pantech PN-215
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Vortex™
Samsung Reality™
Motorola W385
Verizon Wireless UM175 USB Modem
Samsung SCH-u410
Verizon Wireless AirCard® 595U USB Modem
Revolution™ by LG
BlackBerry® Tour™ 9630 smartphone
LG Enlighten®
Motorola RAZR V3m in Gray
Samsung Galaxy Tab® 4
Pantech Crux™
LG Chocolate® Touch
LG VX8350
Verizon Wireless USB720 Modem
DROID 2 by MOTOROLA
Sharp KIN™ ONEm
Apple® iPad®
LG Ally™
Samsung Galaxy Tab® (7.7)
Pantech Caper™ Prepaid
BlackBerry® Pearl™ Flip 8230 smartphone
BlackBerry® Curve™ 9330 smartphone
Delphi Connect
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless Escapade®
Motorola MOTO™ VU204
LG Dare™
Motorola Adventure™ V750
Blackberry Classic Non-Camera
DROID PRO by MOTOROLA
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
LG Voyager™
Samsung Juke
Verizon Wireless G'zOne Type-S
Verizon Wireless CDM8975
Sony Xperia® PLAY
BlackBerry® 8830 World Edition smartphone
LG enV®
BlackBerry® Curve™ 8330 smartphone
LG VX5300
DROID XYBOARD 10.1 by MOTOROLA
Casio EXILIM
BlackBerry® Curve™ 8530 smartphone
Pantech PN-210
HP® Mini 1151NR Netbook
Samsung SCH-u430
LG VX5200
Samsung SCH-a650
Verizon Wireless UM150 USB Modem
Motorola MOTOKRZR K1m
BlackBerry® Curve™ 9370 smartphone
Samsung Zeal™
Jest™
Samsung Rogue™
Motorola V325i
Motorola XOOM™
LG VX6100
Motorola Entice™
Verizon Wireless PC5750 PC Card
Nokia 2705 Shade™ Non-Camera
LG Chocolate®
Samsung Galaxy Camera®
LG VX3200
Nokia 6015i Prepaid
Motorola W315
Motorola E815
Verizon Wireless USB727 Modem
Samsung Continuum™
Verizon Wireless Salute™
Motorola RAZR V3c
DROID XYBOARD 8.2 by MOTOROLA
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a930
Samsung SCH-u540
Gateway® LT2016u Netbook
BlackBerry® Curve™ 9310 smartphone
Sierra Wireless AirCard® 580
LG VX8100
Motorola Rival™
LG Chocolate® 3
Verizon Wireless Razzle™
LG Clout™
Sierra Wireless AirCard® 555D
Sharp KIN™ ONE
Lumia 2520 Prepaid
Samsung Gleam®
LG Versa™
LG VX8700
Samsung SCH-a870
Samsung Trance™
Verizon Wireless Adamant™
Motorola MOTO™ Z6c World Edition
Motorola MOTO Q™ 9c
Samsung SCH-u550
Samsung Omnia® II
Motorola DEVOUR™ with MOTOBLUR™
Motorola CITRUS™
Samsung SCH-a670
LG VX3300
HP® Pavilion dm1-3010nr Notebook
LG Fathom®
LG Glance™
Nokia 7205 Intrigue™
Samsung Glyde™
Samsung Gem™
DROID R2D2 by MOTOROLA
Motorola MOTO™ Z6cx World Edition without Camera
Compaq® Mini CQ10-688nr Netbook
LG VX4650
Verizon Wireless CDM8950
HP® Mini 311-1037NR Netbook
Nokia 7705 Twist™
LG VX4500
Samsung Renown™
Sharp KIN™ TWOm
Motorola Krave™ ZN4
HTC Merge®
HTC® Ozone™ with TALKS™ for Verizon Wireless
Motorola V325
LG VX6000
Samsung Omnia®
Verizon Wireless V740 ExpressCard
Pantech PN-820
LG V
Samsung SCH-a950
Nokia 6205
BlackBerry® 7250
Motorola V276
Nokia 2605 Mirage
LG Chocolate®
Kyocera KX414
Kyocera 7135 Smartphone
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 6215i
Samsung SCH-i760
Nokia 2705 Shade™
Verizon Wireless PN-300
Verizon AD3700 Global USB Modem
Samsung Sway™
Samsung i700 Pocket PC
Motorola V60s
LG VENUS™
Motorola V710
Verizon XU870 Global ExpressCard®
Verizon Wireless CDM 7075
Motorola Rapture™ VU30
Samsung SCH-a850
Kyocera SE47
Samsung N150 Netbook
Samsung SCH-a990
Sharp KIN™ TWO
HP® Mini 110-1046NR Netbook
Samsung FlipShot®
Verizon Wireless Blitz® Prepaid
Samsung SCH-u620
Samsung SCH-a310
Motorola MOTOSLVR L7C
LG VX9400
Motorola MOTORAZR maxx Ve
Kyocera KPC650
SCH-u410 Prepaid
HP® Mini 210-1076NR Netbook
Motorola V265
Samsung SCH-a795
Nokia 3589i
Nokia 2128i
Kyocera KWC 2325
Nokia 2285
Verizon Wireless USB1000 Global USB Modem
Motorola V65p
Kyocera K323
Nokia 6315i
Motorola V325xi
Samsung SCH-a610
Verizon Wireless V620
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Kyocera KWC 2325 Prepaid
Motorola V120e
Nokia 6236i
Verizon Wireless U630 PC Card
Kyocera KX1v
Motorola Q™
Samsung SCH-a790
Motorola V60p
Samsung SCH-a970
HTC Apache XV6700
Motorola T720
LG VX10
Samsung SCH-n330
Motorola MOTORIZR Z6tv
BlackBerry® 7750
Motorola C333
Verizon Wireless XV6600 without Camera
Verizon KPC680 ExpressCard®
Motorola T730
Samsung SCH-a530
Samsung SCH-a890
HTC Touch Pro™
Samsung SCH-i830
Samsung SCH-a630
Verizon MiFi® 4G LTE Global USB Modem U620L
Motorola V276 Prepaid
Motorola MOTO Q™ music 9m
Verizon Converged VOIP Device
G'zOne Boulder™ Black and Silver
HTC Desire® 526 Prepaid
Samsung Saga™
Kyocera KX2
Motorola T300p
Kyocera K404
Nokia 6305i
LG VX2000
Motorola C343
Verizon Wireless V640
Kyocera KX444
Samsung SCH-i730
LG VX4700

Activation & Initial Setup

Activating Your 4G LTE Phone - Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activating Your 4G LTE Phone - New Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activating Your Moto X by MOTOROLA - New Customers
[How to Use Guide]
Activating and Setting Up Your Moto X™ – New Customers
Activating Your Moto X by Motorola – Existing Customers
[How to Use Guide]
Activating and Setting Up Your Moto X – Existing Customers
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Equipment Protection FAQs
[FAQs]
Learn about our device insurance and protection programs that cover loss, theft, accidental physical and liquid damage, and defects after the manufacturer's warranty expires.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Initial Activation and Setup - Moto X™
[Device-Specific Instructions]
Insert the SIM Card - The new Moto X
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.
MOTO X by MOTOROLA Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to power on and off yourMoto X by Motorola .
Restart the Device in Safe Mode - The new Moto X
[Device-Specific Instructions]
Safe Mode helps to determine if an app is causing your device to freeze/reset/ run slow. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Signal Strength - Moto X™
[Device-Specific Instructions]

Battery & Power

Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Manager - Moto X™
[Device-Specific Instructions]
Battery Overview - Moto X™
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Extend Battery Life - Moto X™
[Device-Specific Instructions]
Soft Reset - Moto X™
[Device-Specific Instructions]
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.

Bluetooth

Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Bluetooth® Discovery Mode - Moto X™
[Device-Specific Instructions]
Bluetooth® On/Off - Moto X™
[Device-Specific Instructions]
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
MOTO X by MOTOROLA Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your MOTO X by MOTOROLA with your Bluetooth device.
MOTO X by MOTOROLA Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Learn how to share pictures with Bluetooth on yourMoto X by Motorola.
MOTO X by MOTOROLA Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Discover how to turn Bluetooth functionality on and off using yourMoto X by Motorola.
Send Contact via Bluetooth® - Moto X™
[Device-Specific Instructions]
Using the Bluetooth® Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Calling & Dialing

Add a Speed Dial - Moto X™
[Device-Specific Instructions]
Airplane/Standalone Mode - Moto X™
[Device-Specific Instructions]
Are questions about Moto X 2014 VoLTE Answered by a Robot?
[Community]
I love how all questions about when or if the Moto X 2014 is going to get VoLTE are answered in the same way.  Something along the lines of - We don't have any info...Please visit our website, etc. for updates.  All without really addressing the questions that are being asked, like  when...
Call and Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Call History - Moto X™
[Device-Specific Instructions]
Dial a Number - Moto X™
[Device-Specific Instructions]
DTMF - Moto X™
[Device-Specific Instructions]
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
MOTO X by MOTOROLA Simulator: Dialing by Voice
[Interactive Simulation]
An interactive guide to using your voice to place a call with yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Placing a Call to a Contact
[Interactive Simulation]
Discover how to place a call to a contact using yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to call a new number using yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Returning to a Call
[Interactive Simulation]
A visual guide for returning to a call on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two incoming calls on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Teaching Kids How to Dial 911
[Interactive Simulation]
Learn how to teach your children to call 911 on yourMoto X by Motorola .
my phone loses service and sound whenever i answer a call
[Community]
itll have 4g lte coverage and then as soon as i answer it goes to 1x coverage.. ive tried everything and have even talked to technical support any other suggestions?
Place a Conference Call - Moto X™
[Device-Specific Instructions]
Placing an International Call
[Device-Specific Instructions]
Redial - Moto X™
[Device-Specific Instructions]
Restriction Settings - Moto X™
[Device-Specific Instructions]
Turn Call Forwarding On/Off from Device
[Device-Specific Instructions]
This provides instructions to start/stop forwarding calls to another number. This may also help if you can't receive calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Camera, Photos & Videos

Enable/Disable HDMI - Moto X™
[Device-Specific Instructions]
Ensure Picture/Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
MOTO X by MOTOROLA Simulator: Accessing Camera Settings
[Interactive Simulation]
Discover how to access the camera settings on yourMoto X by Motorola.
MOTO X by MOTOROLA Simulator: Adjusting the Video Setting for Sharing
[Interactive Simulation]
A how-to guide for adjusting the recording setting to send video messages on yourMoto X by Motorola.
MOTO X by MOTOROLA Simulator: Changing from Rear to Front-Facing Camera
[Interactive Simulation]
Discover how to change from the rear to the front-facing camera for taking a picture with yourMoto X by Motorola.
MOTO X by MOTOROLA Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to switch from the rear to the front-facing camera while recording a video with yourMoto X by Motorola.
MOTO X by MOTOROLA Simulator: Editing a Picture
[Interactive Simulation]
Discover how to edit a picture on yourMoto X by Motorola.
MOTO X by MOTOROLA Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using yourMoto X by Motorola.
MOTO X by MOTOROLA Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
Learn how to set pictures as the wallpaper on yourMoto X by Motorola.
MOTO X by MOTOROLA Simulator: Sharing Photos
[Interactive Simulation]
Learn how to share photos using yourMoto X by Motorola.
MOTO X by MOTOROLA Simulator: Sharing Videos
[Interactive Simulation]
Learn how to share videos using yourMoto X by Motorola.
MOTO X by MOTOROLA Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using yourMoto X by Motorola.
MOTO X by MOTOROLA Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Learn how to take a picture while recording a video on yourMoto X by Motorola.
MOTO X by MOTOROLA Simulator: Turning the Flash On
[Interactive Simulation]
Discover how to turn on the flash for the camera of yourMoto X by Motorola.
MOTO X by MOTOROLA Simulator: Using Quick Capture
[Interactive Simulation]
Discover how to use Quick Capture to always access the camera quickly by twisting your wrist twice on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video on yourMoto X by Motorola.
MOTO X by MOTOROLA Simulator: Zooming In and Out
[Interactive Simulation]
Discover how to zoom in and out for the camera using yourMoto X by Motorola.
Play/Copy Media (DLNA) - Android™
[Device-Specific Instructions]
Quick Capture - Moto X™
[Device-Specific Instructions]
Record and Share a Video - Moto X™
[Device-Specific Instructions]
Share a Video from the Gallery - Moto X™
[Device-Specific Instructions]
Share Media On/Off (DLNA) - Android™
[Device-Specific Instructions]
Take and Share a Picture - Moto X™
[Device-Specific Instructions]
Transfer Pictures or Videos from the Device - Moto X™
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Pictures/Videos - Moto X™
[Device-Specific Instructions]

Computer/PC Connectivity

Enable/Disable HDMI - Moto X™
[Device-Specific Instructions]
Tethered Modem Connection - Moto X™
[Device-Specific Instructions]

Contacts

Add a Contact - Moto X™
[Device-Specific Instructions]
Caller-ID Image - Moto X™
[Device-Specific Instructions]
Delete a Contact - Moto X
[Device-Specific Instructions]
Edit a Contact - Moto X
[Device-Specific Instructions]
Export Contacts to an SD Card - Moto X™
[Device-Specific Instructions]
Import Contacts - Android™ - Gmail
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Import Contacts from a SIM Card - Moto X™
[Device-Specific Instructions]
Import Contacts from an SD Card - Moto X
[Device-Specific Instructions]
Link/Unlink Contacts - Moto X™
[Device-Specific Instructions]
MOTO X by MOTOROLA Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Adding a Contact to a Group
[Interactive Simulation]
A step-by-step guide for adding adding a contact to a group on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Adding and Deleting a Contact from Your Favorites
[Interactive Simulation]
A step-by-step guide for adding adding and deleting a contact from your favorites list on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Discover how to assign a ringtone to a contact on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Creating a Group
[Interactive Simulation]
Discover how to create a group of contacts for easy messaging to all members at once on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Sharing a Contact's Information
[Interactive Simulation]
A visual guide for sharing a contact's information with another contact on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add the number as a contact on yourMoto X by Motorola .
Send Contact via Bluetooth® - Moto X™
[Device-Specific Instructions]
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.

Data

Data Roaming - Moto X™
[Device-Specific Instructions]
This helps when you can't connect to the Internet/have no network connection or cannot send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Enable/Disable Data - Moto X™
[Device-Specific Instructions]
Optimize Data Usage - Moto X™
[Device-Specific Instructions]
Turn Off/On Facebook Video Auto Play
[Device-Specific Instructions]

Date & Time

Date and Time Settings - Moto X™
[Device-Specific Instructions]

Device ID & Info

Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View MAC Address - Moto X™
[Device-Specific Instructions]
View Phone Information - Moto X™
[Device-Specific Instructions]

Device Settings

Accelerometer Rotation - Moto X™
[Device-Specific Instructions]
Account Sync Settings - Moto X™
[Device-Specific Instructions]
Active Notifications - Moto X™
[Device-Specific Instructions]
Adjust Brightness Settings - Moto X
[Device-Specific Instructions]
Adjust Display Settings - Moto X™
[Device-Specific Instructions]
Adjust Display Settings - The new Moto X
[Device-Specific Instructions]
Adjust Font Settings - Moto X™
[Device-Specific Instructions]
Airplane/Standalone Mode - Moto X™
[Device-Specific Instructions]
Alerts - Moto X™
[Device-Specific Instructions]
Automatic Restore - Moto X™
[Device-Specific Instructions]
DTMF - Moto X™
[Device-Specific Instructions]
MOTO X by MOTOROLA Simulator: Accessing Settings
[Interactive Simulation]
Discover how to acess the Settings on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Changing the Ringtone
[Interactive Simulation]
Discover how to change the ringtone on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Setting Screen Security
[Interactive Simulation]
An interactive guide for setting screen security to help keep others from using yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your MOTO X by MOTOROLA to silent.
MOTO X by MOTOROLA Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your MOTO X by MOTOROLA to Airplane mode.
Quick Settings - Moto X™
[Device-Specific Instructions]
Set Up Printing - Moto X
[Device-Specific Instructions]
System Select - Android™
[Device-Specific Instructions]
Touch Screen Settings - Moto X™
[Device-Specific Instructions]
Touchless Control - Moto X™
[Device-Specific Instructions]
USB Debugging Mode - The new Moto X
[Device-Specific Instructions]
If your computer/PC doesn't recognize your wireless device / USB when it's inserted/connected, this may help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Email/Gmail

Account Sync Settings - Moto X™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create a New Google™ Account - Moto X™
[Device-Specific Instructions]
Create Gmail Account
[Device-Specific Instructions]
Delete a Gmail™ Message - Moto X™
[Device-Specific Instructions]
Delete an Email Message - Moto X™
[Device-Specific Instructions]
Email Account Common Settings - Moto X™
[Device-Specific Instructions]
Email Account Signature Settings - Moto X™
[Device-Specific Instructions]
Gmail™ Auto Signature - Moto X™
[Device-Specific Instructions]
Gmail™ Notifications - Moto X™
[Device-Specific Instructions]
Gmail™ Synchronization - Moto X™
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
MOTO X by MOTOROLA Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email using yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment, like a document or photo, to an email on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to email on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to view and use multiple email accounts on yourMoto X by Motorola .
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name / password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - Moto X™
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail Account - The new Moto X
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - Moto X™
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync) - The new Moto X
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to a Gmail™ Message - Moto X™
[Device-Specific Instructions]
Reply to an Email Message - Moto X™
[Device-Specific Instructions]
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail™ Password - Android™
[Device-Specific Instructions]
View Email Messages - Moto X™
[Device-Specific Instructions]
View Gmail™ Messages - Moto X™
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows or Blackberry device.

Google Backup & restore

GPS & Location Based Services

Add Layers (Google Maps™)
[Device-Specific Instructions]
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Current Location (Google Maps™)
[Device-Specific Instructions]
Find Driving Directions (Google™ Maps)
[Device-Specific Instructions]
GPS Location - Moto X™
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

Add Folders to Home Screen - Moto X™
[Device-Specific Instructions]
Add Shortcuts to Home Screen - Moto X™
[Device-Specific Instructions]
Add Widgets to Home Screen - Moto X™
[Device-Specific Instructions]
MOTO X by MOTOROLA Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Discover how to add app folders to a Home screen on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
Learn how to add widgets and apps to a Home screen on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Moving Widgets and Apps on a Home Screen
[Interactive Simulation]
A visual instruction guide for moving widgets and apps on a Home screen of yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Resizing Widgets on the Home Screen
[Interactive Simulation]
A visual instruction guide for resizing widgets on yourMoto X by Motorola .
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remove Items from Home Screen - Moto X™
[Device-Specific Instructions]
Rename Home Screen Folder - Moto X™
[Device-Specific Instructions]
Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
View Home Screen Panels - Moto X
[Device-Specific Instructions]
Window Shade - Moto X™
[Device-Specific Instructions]

Internet & Web Browser

Add a Browser Bookmark - Moto X™
[Device-Specific Instructions]
Add a Virtual Private Network - Moto X
[Device-Specific Instructions]
Browser Cookies On/Off - Moto X™
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Moto X, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Browser Cookies On/Off - The new Moto X
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your device, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - Moto X™
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Moto X, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete a Browser Bookmark - Moto X™
[Device-Specific Instructions]
Edit a Browser Bookmark - Moto X™
[Device-Specific Instructions]
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
JavaScript Settings - Moto X™
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your Moto X, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
JavaScript Settings - The new Moto X
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your device, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch a Browser Bookmark - Moto X™
[Device-Specific Instructions]
MOTO X by MOTOROLA Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Navigating to a Website
[Interactive Simulation]
An interactive guide for navigating to a website using yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Opening and Closing a Window
[Interactive Simulation]
A visual walkthrough of opening and closing a new window in the web browser of yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to search the web with your voice using yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Switching Between Windows
[Interactive Simulation]
Learn how to switch between windows in the web browser of yourMoto X by Motorola .
Save Pictures from the Browser - Moto X™
[Device-Specific Instructions]
View Browser History - Android™
[Device-Specific Instructions]
Web Browser - Moto X™
[Device-Specific Instructions]
Websites - Moto X™
[Device-Specific Instructions]

Language

Language Selection - Moto X™
[Device-Specific Instructions]
MOTO X by MOTOROLA Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on yourMoto X by Motorola .

Lock, Unlock, Password & Security

Change the Device Password - Moto X™
[Device-Specific Instructions]
Modify the SIM PIN - Moto X™
[Device-Specific Instructions]
MOTO X by MOTOROLA Simulator: Customizing Lock Screen Pages
[Interactive Simulation]
Learn how to customize Lock screen pages to quickly access your favorite apps on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Locking and Unlocking the Screen
[Interactive Simulation]
An interactive guide for locking and unlocking the screen to help keep you from using your MOTO X by MOTOROLA while in your pocket or purse.
MOTO X by MOTOROLA Simulator: Taking a Picture from the Lock Screen
[Interactive Simulation]
Learn how to take a picture from the Lock screen of yourMoto X by Motorola.
Password Options - Moto X™
[Device-Specific Instructions]
Restriction Settings - Moto X™
[Device-Specific Instructions]
Set Up Screen Lock - Moto X™
[Device-Specific Instructions]
Turn Off Screen Lock - Moto X™
[Device-Specific Instructions]
Unlock the Device - Moto X™
[Device-Specific Instructions]

Memory/Storage

Clear Temporary Internet Files - Moto X™
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Moto X, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts to an SD Card - Moto X™
[Device-Specific Instructions]
Import Contacts from an SD Card - Moto X
[Device-Specific Instructions]
Memory Card Formatting
[Device-Specific Instructions]
My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Remove the Memory Card - Android™
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Mobile Hotspot

Mobile HotSpot On/Off - Moto X™
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Mobile HotSpot On/Off - The new Moto X
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Mobile HotSpot Settings - Moto X™
[Device-Specific Instructions]
MOTO X by MOTOROLA Simulator: Setting Security for Mobile Hotspot
[Interactive Simulation]
An interactive guide for changing the mobile hotspot security settings on your MOTO X by MOTOROLA so you can control who uses your Internet connection.

Music

Add a Song to a Music Playlist - Moto X
[Device-Specific Instructions]
Create a Music Playlist - Moto X
[Device-Specific Instructions]
Delete a Music Playlist - Moto X
[Device-Specific Instructions]
MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - Moto X™
[Device-Specific Instructions]
Remove a Song from a Music Playlist - Moto X
[Device-Specific Instructions]
Transfer Music Files from the Device - The new Moto X™
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files to the Device - Moto X
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Navigating & Multitasking

MOTO X by MOTOROLA Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel of yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Accessing and Closing Open Apps
[Interactive Simulation]
Discover how to access and close open apps on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Customizing Active Notifications
[Interactive Simulation]
Learn how to customize Active Notifications on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the most important features of yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens while using yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Using Active Notifications
[Interactive Simulation]
Learn how to use Active Notifications on yourMoto X by Motorola .
Recently Used Apps - Moto X™
[Device-Specific Instructions]

Near Field Communication (NFC)

Android™ Beam On/Off - Moto X™
[Device-Specific Instructions]
MOTO X by MOTOROLA Simulator: Using NFC and Android™ Beam
[Interactive Simulation]
An interactive guide on how to use NFC to share content using yourMoto X by Motorola.
Tap & Pay - Moto X™
[Device-Specific Instructions]

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Install System Updates - Moto X™
[Device-Specific Instructions]
Moto X™ Software Update Benefits
[Device-Specific Instructions]
Software Update: Moto X™ by Motorola
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Moto X™ by Motorola.
View Software Version - Moto X™
[Device-Specific Instructions]

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Import Contacts from a SIM Card - Moto X™
[Device-Specific Instructions]
Insert the SIM Card - Moto X™
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Insert the SIM Card - The new Moto X
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Modify the SIM PIN - Moto X™
[Device-Specific Instructions]
MOTO X by MOTOROLA Simulator: Inserting a Nano SIM Card
[Interactive Simulation]
Discover how to insert a nano SIM card into yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Removing a Nano SIM Card
[Interactive Simulation]
Learn how to remove a nano SIM card from yourMoto X by Motorola .
Remove the SIM Card - Moto X™
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Remove the SIM Card - The new Moto X
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Unblock SIM PIN - Moto X™
[Device-Specific Instructions]
View the SIM Card Number - Moto X™
[Device-Specific Instructions]

Sounds, Volume & Audio

Alerts - Moto X™
[Device-Specific Instructions]
MOTO X by MOTOROLA Simulator: Getting Directions Using Touchless Control
[Interactive Simulation]
Learn how to get directions using Touchless Control on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Setting Up Touchless Control
[Interactive Simulation]
Learn how to set up Touchless Control on yourMoto X by Motorola .
Set Ringtones - Moto X™
[Device-Specific Instructions]
Speakerphone - Moto X™
[Device-Specific Instructions]
Vibrate Mode - Moto X™
[Device-Specific Instructions]
Volume Controls - Moto X™
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Volume Controls - The new Moto X
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you...

Text & Multimedia Messaging

Auto Receive Messages - Moto X™
[Device-Specific Instructions]
Auto Signature - Android™
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Moto X™
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Messages - Moto X™
[Device-Specific Instructions]
How To Use Verizon Messages
[Video]
Watch this video to learn how to customize messages, use Integrated Messaging on your phone, tablet and computer and take picture messaging to the next level with Verizon Messages.
Length: 3:05
MOTO X by MOTOROLA Simulator: Attaching a Video to a Text Message
[Interactive Simulation]
Discover how to attach a video to a text message using yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Forwarding a Text Message
[Interactive Simulation]
Learn how to forward a text message from yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Ignoring a Call and Responding with a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and responding with a text message on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Sending a Text Message
[Interactive Simulation]
Learn how to send a text message with yourMoto X by Motorola .
MOTO X by MOTOROLA Simulator: Using Voice to Text Message
[Interactive Simulation]
An interactive how-to guide for using your voice to send a text message with yourMoto X by Motorola .
Motorola Connect - Android
[Device-Specific Instructions]
Picture / Video Messaging email address
[Device-Specific Instructions]
Set Default SMS App - Moto X™
[Device-Specific Instructions]
Sideshare FAQs
[FAQs]
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
View Text Messages - Moto X™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
MOTO X by MOTOROLA Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to capture a picture of your phone's screen and view it on yourMoto X by Motorola .
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.

Transfer Content to/from Device

Android™ Beam On/Off - Moto X™
[Device-Specific Instructions]
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Media Share - Android™
[Device-Specific Instructions]
Take and Share a Picture - Moto X™
[Device-Specific Instructions]
Transfer Music Files from the Device - The new Moto X™
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files to the Device - Moto X
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos from the Device - Moto X™
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - Moto X™
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
USB Mass Storage - Moto X™
[Device-Specific Instructions]

TV

Enable/Disable HDMI - Moto X™
[Device-Specific Instructions]
HDMI Format - Android™
[Device-Specific Instructions]
Play/Copy Media (DLNA) - Android™
[Device-Specific Instructions]
Share Media On/Off (DLNA) - Android™
[Device-Specific Instructions]
Wireless Display - Moto X™
[Device-Specific Instructions]

Visual & Hearing Accessibility

TTY Settings - Moto X™
[Device-Specific Instructions]

Wallpapers/Theme

MOTO X by MOTOROLA Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the wallpaper or background of the Home screen on yourMoto X by Motorola .
Wallpaper - Picture - Moto X™
[Device-Specific Instructions]

Wi-Fi & Network

Add a Virtual Private Network - Moto X
[Device-Specific Instructions]
Add a Wi-Fi Network - Moto X™
[Device-Specific Instructions]
Auto Switch Between Wi-Fi & Mobile Data Networks - Moto X™
[Device-Specific Instructions]
To automatically switch from a weak or unstable Wi-Fi network to the Verizon Wireless cellular network to preserve a consistent data connection, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Email client on Moto X not sending mail while connected to WiFi
[Community]
My daughter has a VZW Moto X which which we are quite happy. One strange problem:  While connected to her home wifi, the email client will not send messages.  The messages collect in Outbox and never get moved to Sent. When this happens:  - wifi connectivity is fine because she...
Manually Add a Wi-Fi Network - Moto X™
[Device-Specific Instructions]
MOTO X by MOTOROLA Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your MOTO X by MOTOROLA to connect to the Internet using a Wi-Fi network.
MOTO X by MOTOROLA Simulator: Turning Wi-Fi Notification Off
[Interactive Simulation]
Learn how to turn off Wi-Fi notification on your MOTO X by MOTOROLA so you'll no longer be notified when entering an area with Wi-Fi.
Network Mode Settings - Moto X™
[Device-Specific Instructions]
Remove Wi-Fi Connection - Moto X™
[Device-Specific Instructions]
Wi-Fi Direct On/Off - Moto X™
[Device-Specific Instructions]
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - Moto X™
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

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