Reconnect Service - My Verizon Support
In My Verizon, if you’ve previously suspended service on a device, you can reconnect service on that same device or another device. This can be helpful if you’ve lost your phone and are ready to start using a different one.
To learn more about suspending service, refer to the My Verizon Support – Suspend Service page.
Note: If your service has been suspended because of a billing issue, please contact Customer Service at (800) 922-0204.
Prepaid accounts: This transaction is not yet available in My Verizon for prepaid service. Contact Prepaid Customer Service at (888) 294-6804 for help reconnecting your service.
- Convenience. Reconnect service on a suspended line virtually anytime.
- No waiting. Start using your reconnected device within an hour.