Messaging

Messaging is a quick and easy way to stay in contact, even if you aren't able to talk on the phone. Instantly send pictures, videos, links and more right from your mobile device, and group chat with multiple friends and family members.
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Apple® iPhone® 6
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Verizon Wireless USB727 Modem
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Jest™
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Gateway® LT2016u Netbook
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LG VX4500
LG VX4650
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HP® Mini 311-1037NR Netbook
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LG VX8100
LG VX6000
Compaq® Mini CQ10-688nr Netbook
Pantech PN-820
Nokia 7705 Twist™
Samsung Gem™
Motorola MOTO™ Z6cx World Edition without Camera
LG VX3300
Motorola Krave™ ZN4
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Nokia 6205
HP® Mini 110-1046NR Netbook
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Sharp KIN™ TWOm
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Kyocera KPC650
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HP® Pavilion dm1-2010nr Entertainment Notebook
Samsung i700 Pocket PC
LG V
Verizon AD3700 Global USB Modem
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Motorola V710
Samsung SCH-a310
Motorola V120e
Motorola MOTOSLVR L7C
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Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Nokia 2705 Shade™
HP® Mini 210-1076NR Netbook
Kyocera KWC 2325 Prepaid
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Kyocera K323
Kyocera KX1v
Sharp KIN™ TWO
LG VENUS™
Motorola Q™
Samsung i600 Smartphone
Nokia 2605 Mirage
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Nokia 6315i
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Nokia 2285
Verizon Wireless USB1000 Global USB Modem
SCH-u410 Prepaid
Motorola C333
Samsung SCH-a790
Motorola V60p
Samsung SCH-a990
Nokia 2128i
Nokia 6236i
Verizon Wireless U630 PC Card
Motorola MOTO Q™ music 9m
Motorola T720
Motorola MOTORIZR Z6tv
Verizon KPC680 ExpressCard®
Motorola V65p
Verizon Wireless V620
Kyocera KX2
Kyocera K404
Verizon Wireless V640
Samsung SCH-i730
HTC Touch Pro™
Samsung SCH-a630
Motorola V276 Prepaid
LG VX10
Samsung SCH-n330
Motorola V325xi
Samsung Saga™
Verizon Wireless XV6600 without Camera
Motorola T300p
Nokia 6305i
LG VX2000
HP® Mini 110-3098NR Netbook
Motorola C343
Motorola T730
Sharp KIN™ ONEm
Kyocera KX444
LG VX4700
Samsung SCH-a890
Samsung SCH-i830
HTC Apache XV6700

PIX Place FAQs

[FAQs]

General Information
  1. What was the Multimedia Messaging / PIX Place Online Album?

    The Multimedia Messaging / PIX Place Online Album was an online service that let you send, receive and manage your pictures and videos online.

    It was included with each activation of multimedia messaging device. However, now the Multimedia Messaging / PIX Place Online Album has been upgraded to Verizon Cloud.

    Please refer to the Discontinuation / Upgrade to Verizon Cloud section below for more information about this upgrade.



Discontinuation / Upgrade to Verizon Cloud
  1. When was Multimedia Messaging / PIX Place Online Album discontinued?

    On 10/1/14, Multimedia Messaging / PIX Place Online Album was officially discontinued. Pictures or videos that were stored in the Multimedia Messaging / PIX Place Online Album are no longer available to view or download.



  2. What happened to my Multimedia Messaging / PIX Place Online Album Premium subscription?

    All Multimedia Messaging / PIX Place Online Album Premium subscriptions were canceled on 10/1/14.



  3. Where can I upload content now that I can't access my Multimedia Messaging / PIX Place Online Album?

    You can upload content directly to Verizon Cloud using your phone, if you have a Verizon Cloud account. You can then manage your content from a computer or the web.

    Note: Prepaid accounts aren't eligible to move from PIX Place to Verizon Cloud.

    To sign up for Verizon Cloud:

    1. Go to our Verizon Cloud page on your computer.
    2. Click Get Cloud Storage.
    3. Sign in with your User ID and Password for My Verizon.

      Note: If you don't have a My Verizon account yet, you can sign up for My Verizon online for free.

    4. Click Get it now in the Verizon Cloud section.
    5. When the Checkout window opens, select the compatible device(s) you'd like the product added to.
    6. Click Confirm Purchase to complete the checkout process for the selected devices.
    7. Click OK on the confirmation screen.

      Note: If applicable, a free text message with a link to download the app will be sent to the device(s) you've selected. If you don't want to receive a text confirmation, uncheck the box before clicking OK, and no text message will be sent.


    You've successfully signed up for Verizon Cloud.



  4. How do I upload to Verizon Cloud from my basic phone?

    You can upload pictures and videos to your Verizon Cloud account directly from your basic phone.

    To do this, use the same To Online Album or To PIX Place option you used with the Multimedia Messaging / PIX Place Online Album:

    1. Select the picture or video you want to upload.
    2. Select Options.
    3. Scroll down and select To PIX Place or To Online Album.


    You've successfully uploaded your picture or video to Verizon Cloud.



  5. How do I upload and manage Verizon Cloud with my computer?

    You can access Verizon Cloud online using the Cloud website. You can also download and install the desktop app from our Verizon Cloud page.

    For more information on setting up and using the desktop app, refer to the Verizon Cloud Desktop Application User Guide (PDF*).

    To view the PDF file, you may need to download the free Adobe Acrobat Reader.



  6. How do I upgrade my Verizon Cloud storage plan?

    You can upgrade your Cloud storage plan online:

    1. Go to the Products & Apps page in My Verizon.
    2. Click the Manage Your Products tab at the top of the page.
    3. If you have multiple lines on your account, select the line you want to upgrade Cloud on.
    4. Scroll to the Verizon Cloud section, and click Upgrade for the amount of space you want to upgrade to.
    5. Review the changes and bill impacts on the confirmation pop-up, and click Upgrade Now when finished.


    You've successfully upgraded your Verizon Cloud storage plan.

    Note: You can also upgrade your storage from within the Verizon Cloud app for your smartphone or tablet. Go to Settings and tap Upgrade. Then follow the onscreen prompts.



  7. How do I use Verizon Cloud if my phone isn't picture/video capable?

    If your phone isn’t picture/video capable, you’ll no longer be able to send or receive pictures or videos using the Multimedia Messaging / PIX Place Online Album service.

    Learn how to use Verizon Cloud if your device isn’t picture/video capable.



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