Select Your Device
Samsung Galaxy S® 5
Apple® iPhone® 6
Apple® iPhone® 6 Plus
Samsung Galaxy S® 4
Apple® iPhone® 5s
Apple® iPhone® 5c
Apple® iPhone® 5
Samsung Galaxy Note® 4
Apple® iPhone® 4s
LG G3
LG G2
DROID MAXX by MOTOROLA
Verizon Ellipsis™ 7
Samsung Galaxy S® III
Apple® iPhone® 4
Samsung Galaxy S® 6
Droid Turbo by Motorola
Apple® iPad® 2
DROID RAZR M by MOTOROLA
Samsung Galaxy Note® 3
DROID ULTRA by MOTOROLA
Samsung Galaxy S® 6 Edge
HTC One® (M8)
Verizon Ellipsis™ Jetpack®
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Droid Turbo in Ballistic Nylon
Samsung Network Extender
DROID MINI by MOTOROLA
Ellipsis™ 8
LG G Pad 8.3 LTE
Samsung Galaxy Note® II
Samsung Convoy™ 3
Brigadier™ by Kyocera
Samsung Galaxy S® 4 mini
LG G Vista
LG Extravert™ 2
Galaxy Note® Edge
Samsung Galaxy Core Prime™
Verizon Wireless Home Phone
DROID RAZR MAXX HD by MOTOROLA
Pantech 4G LTE Global USB Modem UML290
HTC One®
Jetpack® MiFi® 6620L
DROID RAZR by MOTOROLA
Nokia Lumia 928
Moto X™ by Motorola
LG Revere® 3
LG Cosmos™ 3
Sony Xperia® Z3v
Casio G'zOne Commando® 4G LTE
DROID DNA by HTC
Samsung Gusto® 3
Moto X™ (2nd Gen.)
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Nokia Lumia 822
Samsung Brightside™
LG Optimus Exceed™ 2
Samsung Galaxy S® III mini
Verizon 4G LTE Broadband Router with Voice
Moto G™ by Motorola
Lucid™3 by LG
Casio G'zOne Commando®
DuraXV
Nokia Lumia Icon
Transpyre™ Prepaid
DROID RAZR MAXX by MOTOROLA
Casio G'zOne Ravine® 2
Samsung Illusion™
DROID RAZR HD by MOTOROLA
Samsung Intensity® III
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
Verizon 4G LTE USB Modem UML295
Samsung Intensity® II
HTC One® (M8) for Windows®
DROID 4 by MOTOROLA
LG Cosmos™ 2
Lucid™2 by LG
Samsung Convoy™ 2
BlackBerry® Z10 smartphone
LG Octane™
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Lucid™ by LG
HTC Desire® 612
HTC One® (M9)
LG Revere®
Samsung Galaxy Stellar™
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab® 4 (10.1)
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
DROID BIONIC by MOTOROLA
BlackBerry® Bold™ 9930 smartphone
Windows Phone 8X by HTC
Enact™ by LG
LG Optimus Exceed™ Prepaid
Galaxy Nexus by Samsung
LG Revere® 2
G Pad™ 10.1 LTE
Samsung Galaxy™ Stratosphere™ II
G Pad™ 7.0 LTE
Hydro ELITE by KYOCERA
Nexus 6™
iPad® Air 2
LG Cosmos™
HTC One® remix
Verizon 4G LTE USB Modem 551L
LG enV®3
HTC One® max
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy Tab® 2 (7.0)
Apple® iPad® Air™
DROID INCREDIBLE 2 by HTC
Samsung Convoy™
DROID by MOTOROLA
DROID X2 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Galaxy Tab® 2 (10.1)
Spectrum™ 2 by LG
Apple® iPad® mini
DROID X by MOTOROLA
Verizon SureResponse®
DROID INCREDIBLE 4G LTE by HTC
BlackBerry® Q10 smartphone
Pantech Perception™
Google Nexus 7
Samsung Gusto®
LG Extravert™
Samsung Gusto® 2
LTE Internet (Installed)
Luge™ by Motorola Prepaid
DROID XYBOARD 8.2 by MOTOROLA
Samsung ATIV SE™
Samsung Galaxy Tab® 4 (8.0)
THUNDERBOLT™ by HTC
BlackBerry® Z30 smartphone
Gear S®
Ellipsis™ Jetpack® MHS800L
Samsung Galaxy™ Stratosphere™
Blackberry Classic
BlackBerry® Bold 9650 smartphone
DROID INCREDIBLE by HTC
DROID 3 by MOTOROLA
Apple® iPad® with Wi-Fi + 4G
Casio G'zOne Ravine®
Samsung Galaxy Note® Pro
Samsung Intensity®
Pantech Breakout™
Samsung Galaxy Legend™
GizmoPal™
HTC Rezound™
Samsung Fascinate™
LG VX8300
Intuition™ by LG
LG enV® TOUCH
LG 4G LTE USB Modem VL600
Motorola Barrage™
Moto X™ - Designed by You
Apple® iPad® with Retina display
Verizon 4G LTE Broadband Router
DROID CHARGE by SAMSUNG
Pantech Jest™ 2
LG enV®2
Motorola MOTO™ W755
Samsung Galaxy Tab® S
BlackBerry® Tour™ 9630 smartphone
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung ATIV Odyssey™
LG Cosmos™ Touch
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Tab®
Motorola XOOM™ 4G LTE
Moto X™ - Designed by You (2nd Generation)
Samsung Galaxy Note® 10.1 2014 Edition
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Pantech Marauder™
Motorola RAZR V3m
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Alias™ 2
Moto E™ Prepaid
Samsung Galaxy Tab® (10.1)
HTC Rhyme™
Sony Xperia® Z2
Apple® iPad® mini with Retina display
Samsung Knack™
LG VX5500
LG VX8360
Samsung Smooth™
Samsung Galaxy Note® 10.1
iPad® mini 3
Revolution™ by LG
DROID 2 GLOBAL by MOTOROLA
LG Accolade™
Spectrum™ by LG
LG VX5400
Pantech Hotshot™
HP® Mini 1151NR Netbook
Casio G'zOne Rock™
LG Optimus Zone™
Apple® iPad®
Samsung SCH-u340
Samsung Galaxy Tab® 4
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Samsung Galaxy Tab® (7.7)
BlackBerry® Storm2™ 9550 smartphone Prepaid
Casio G'zOne Brigade®
Samsung Reality™
LG Enlighten®
Nokia Lumia 2520
DROID 2 by MOTOROLA
Verizon Wireless USB760 Modem
LG Chocolate® Touch
LG VX8350
BlackBerry® Curve™ 9330 smartphone
Samsung Haven™
Delphi Connect
Verizon Wireless UMW190 Global USB Modem
LG Ally™
Motorola W385
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Torch™ 9850 smartphone
Casio G'zOne Boulder®
Verizon Wireless USB720 Modem
Pantech Caper™ Prepaid
Samsung SCH-u410
LG Vortex™
Motorola MOTO™ VU204
DROID PRO by MOTOROLA
LG Dare™
Verizon Wireless UM175 USB Modem
Pantech Crux™
Motorola Adventure™ V750
BlackBerry® Curve™ 8330 smartphone
Sony Xperia® PLAY
Verizon Wireless CDM8975
Samsung SCH-u430
LG enV®
Verizon Converged VOIP Device
Blackberry Classic Non-Camera
Samsung SCH-a930
BlackBerry® 8830 World Edition smartphone
HTC Trophy™
Verizon Wireless Escapade®
Samsung Zeal™
DROID XYBOARD 10.1 by MOTOROLA
Dell™ Vostro™ V13 Laptop
Casio EXILIM
Samsung Rogue™
LG VX5200
BlackBerry® Curve™ 8530 smartphone
Samsung Continuum™
Jest™
BlackBerry® Curve™ 9370 smartphone
DROID Eris by HTC
LG Chocolate® 3
LG VX5300
LG Migosm
Motorola MOTOKRZR K1m
Verizon Wireless V740 ExpressCard
Motorola Entice™
LG Voyager™
Verizon Wireless Adamant™
Verizon Wireless G'zOne Type-S
Samsung Galaxy Camera®
LG VX6100
Motorola W315
Samsung Omnia® II
LG Clout™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Trance™
Verizon Wireless Razzle™
BlackBerry® Pearl™ Flip 8230 smartphone
Verizon Wireless USB727 Modem
Motorola CITRUS™
LG VX8700
LG Glance™
Motorola V325i
Samsung SCH-a850
LG Versa™
Verizon Wireless UM150 USB Modem
Motorola XOOM™
LG VX8100
LG VX3200
Samsung SCH-a950
Motorola Rival™
LG Fathom®
Verizon Wireless PC5750 PC Card
Verizon Wireless Salute™
Samsung Gem™
LG VX4500
Samsung FlipShot®
Samsung Juke
Samsung Glyde™
LG Chocolate®
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Curve™ 9310 smartphone
Samsung Gleam®
Samsung SCH-u540
Samsung SCH-u550
Motorola V325
LG VX8600
Nokia 6205
Nokia 7205 Intrigue™
Motorola MOTO Q™ 9c
HP® Pavilion dm1-3010nr Notebook
Motorola MOTO™ Z6c World Edition
Gateway® LT2016u Netbook
Samsung SCH-a650
LG VX3100
Samsung Alias™
Samsung SCH-a870
LG VX9400
Verizon AD3700 Global USB Modem
Verizon Wireless CDM8950
HTC Apache XV6700
Motorola E815
LG VX3300
Kyocera 7135 Smartphone
Kyocera KWC 2325
LG VX4650
Motorola RAZR V3c
Samsung Renown™
Pantech PN-210
Samsung Sway™
SCH-u410 Prepaid
HP® Mini 311-1037NR Netbook
Nokia 7705 Twist™
LG Chocolate®
Compaq® Mini CQ10-688nr Netbook
Nokia 6315i
Verizon Wireless AirCard® 595
LG VX3450
Nokia 2705 Shade™ Non-Camera
Motorola DEVOUR™ with MOTOBLUR™
Samsung SCH-i760
DROID R2D2 by MOTOROLA
Pantech PN-215
Sharp KIN™ ONE
Samsung SCH-u620
G'zOne Boulder™ Black and Silver
Samsung SCH-a670
Kyocera K323
Motorola Krave™ ZN4
HP® Mini 210-1076NR Netbook
HP® Mini 110-3098NR Netbook
Motorola V60s
HTC® Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless USB1000 Global USB Modem
LG Decoy®
LG VENUS™
Pantech PN-820
Motorola Q™
LG VX4600
LG VX6000
Nokia 3589i
Nokia 6215i
Nokia 6015i Prepaid
Verizon Wireless U630 PC Card
Motorola MOTORAZR maxx Ve
Verizon Wireless PN-300
Kyocera KPC650
Kyocera KX1v
Motorola MOTORIZR Z6tv
Sierra Wireless AirCard® 580
Kyocera KX414
Sierra Wireless AirCard® 555D
Verizon Wireless Blitz® Prepaid
Samsung Omnia®
HTC Touch Pro™
Nokia 2605 Mirage
Verizon Wireless XV6600 without Camera
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Verizon Wireless V640
Sharp KIN™ TWOm
HTC Merge®
LG V
Motorola MOTOSLVR L7C
BlackBerry® 7250
Motorola Rapture™ VU30
Motorola MOTO Q™ music 9m
Kyocera SE47
Samsung Saga™
Verizon Wireless V620
Motorola V265
Kyocera K404
Motorola V710
LG VX7000
Samsung i600 Smartphone
Kyocera KWC 2325 Prepaid
Samsung i700 Pocket PC
LG VX4700
Samsung SCH-a970
Motorola V276
Verizon Wireless CDM 7075
Motorola MOTO™ Z6cx World Edition without Camera
Nokia 6256i
Motorola T720
Sharp KIN™ TWO
Motorola V325xi
BlackBerry® 7750
Verizon KPC680 ExpressCard®
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola T730
LG VX4400B
Sharp KIN™ ONEm
Verizon XU870 Global ExpressCard®
Nokia 2705 Shade™
Samsung SCH-a630
Motorola V276 Prepaid
LG VX10
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola RAZR V3m in Gray
Samsung Galaxy J1™ Prepaid
Lancet™
Nokia 2366i
Motorola C333
Samsung SCH-a610
Kyocera KX2
Motorola T300p
Samsung N150 Netbook
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
Motorola V60p
Motorola C343
Samsung SCH-a990
Nokia 2128i
Samsung SCH-a310
Samsung SCH-a530
Nokia 2285
Motorola V120e
Kyocera KX444
Nokia 6236i
Samsung SCH-i730
LG VX8000
Samsung SCH-a890
Samsung SCH-i830
Motorola V65p

Activation & Initial Setup

Activation and Shipping Guide: 3G Android™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 3G Android Smartphone and shipping your defective device back to us.
Email and Web for Smartphone Download & Set Up Instructions
[PDF]
Instructions for setting up email on your Smartphone.
Equipment Protection FAQs
[FAQs]
Learn about our device insurance and protection programs that cover loss, theft, accidental physical and liquid damage, and defects after the manufacturer's warranty expires.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Performing Over-The-Air Activation
[Device-Specific Instructions]
These instructions will assist you with initial activation / setup for your 3G smartphone or basic phone. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.
HTC® Rhyme Simulator: Turning the Device On and Off
[Interactive Simulation]
Explore how to power your HTC Rhyme Smartphone on and off.

Battery & Power

Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Overview - Rhyme™ by HTC
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Enable/Disable Fast Boot - Rhyme™ by HTC
[Device-Specific Instructions]
Soft Reset - Rhyme™ by HTC
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.

Bluetooth

Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Bluetooth® Discovery Mode - Rhyme™ by HTC
[Device-Specific Instructions]
Bluetooth® On/Off - Rhyme™ by HTC
[Device-Specific Instructions]
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
HTC Rhyme - Bluetooth Car Kit
[PDF]
HTC Rhyme Bluetooth Car Kit Support for Verizon Wireless Subscribers.
HTC® Rhyme Simulator: Pairing with a Bluetooth® Headset
[Interactive Simulation]
Learn how to pair your HTC Rhyme with your Bluetooth headset.
HTC® Rhyme Simulator: Turning Bluetooth® On or Off
[Interactive Simulation]
Explore how to turn Bluetooth functionality on and off on your HTC Rhyme.
Using the Bluetooth Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Calendar

Add a Calendar Event - Rhyme™ by HTC
[Device-Specific Instructions]
HTC® Rhyme Simulator: Adding a Calendar Event
[Interactive Simulation]
Explore how to add a calendar event on your HTC Rhyme.
HTC® Rhyme Simulator: Changing a Ringtone for an Event
[Interactive Simulation]
Discover how to change a ringtone for an event on your HTC Rhyme.

Calling & Dialing

Airplane/Standalone Mode - Rhyme™ by HTC
[Device-Specific Instructions]
Call and Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Call History - Rhyme™ by HTC
[Device-Specific Instructions]
Dial a Number - Rhyme™ by HTC
[Device-Specific Instructions]
DTMF - Rhyme™ by HTC
[Device-Specific Instructions]
HTC® Rhyme Simulator: Dialing by Voice
[Interactive Simulation]
An interactive guide to dialing by voice on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Placing a Call to a Contact
[Interactive Simulation]
Explore how to place a call to a contact using your HTC Rhyme.
HTC® Rhyme Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to use your HTC Rhyme to call a new number.
HTC® Rhyme Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between calls on your HTC Rhyme Smartphone.
Place a Conference Call from Device
[Device-Specific Instructions]
Place a Conference Call - Rhyme™ by HTC
[Device-Specific Instructions]
Placing an International Call
[Device-Specific Instructions]
Redial - Rhyme™ by HTC
[Device-Specific Instructions]
Restriction Settings - Rhyme™ by HTC
[Device-Specific Instructions]
Speed Dial - Rhyme™ by HTC
[Device-Specific Instructions]
Turn Call Forwarding On/Off from Device
[Device-Specific Instructions]
This provides instructions to start/stop forwarding calls to another number. This may also help if you can't receive calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Voice Activated Dialing - Rhyme™ by HTC
[Device-Specific Instructions]

Camera, Photos & Videos

Camera Settings - Rhyme™ by HTC
[Device-Specific Instructions]
HTC® Rhyme Simulator: Adjusting Video for MMS Messages
[Interactive Simulation]
A how-to guide for adjusting your HTC Rhyme's video for MMS messages.
HTC® Rhyme Simulator: Changing from Rear to Front-Facing Camera
[Interactive Simulation]
Discover how to change from the rear to the front-facing camera while taking a picture with your HTC Rhyme.
HTC® Rhyme Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to switch from the rear to the front-facing camera while recording a video with your HTC Rhyme.
HTC® Rhyme Simulator: Outputting Photos
[Interactive Simulation]
An interactive guide to output photos on your HTC Rhyme.
HTC® Rhyme Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your HTC Rhyme.
HTC® Rhyme Simulator: Selecting a Scene
[Interactive Simulation]
Explore how to select a scene on your HTC Rhyme.
HTC® Rhyme Simulator: Sharing a Picture
[Interactive Simulation]
Learn how to share pictures using your HTC Rhyme.
HTC® Rhyme Simulator: Sharing a Video
[Interactive Simulation]
Explore how to share videos using your HTC Rhyme.
HTC® Rhyme Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your HTC Rhyme.
Play/Copy Media (DLNA) - Android™
[Device-Specific Instructions]
Record and Share a Video - Rhyme™ by HTC
[Device-Specific Instructions]
Share Media On/Off (DLNA) - Android™
[Device-Specific Instructions]
Take and Share a Picture - Rhyme™ by HTC
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
Video Camera Settings - Rhyme™ by HTC
[Device-Specific Instructions]
View Pictures/Videos - Rhyme™ by HTC
[Device-Specific Instructions]

Computer/PC Connectivity

Contacts

Add a Contact - Rhyme by HTC
[Device-Specific Instructions]
Add Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
To add, edit, import, export, delete and print your contacts via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Caller-ID Image - Rhyme™ by HTC
[Device-Specific Instructions]
Contact Display Options - Rhyme™ by HTC
[Device-Specific Instructions]
Delete a Contact - Rhyme™ by HTC
[Device-Specific Instructions]
Edit a Contact - Rhyme™ by HTC
[Device-Specific Instructions]
HTC® Rhyme Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your contact list in your HTC Rhyme.
HTC® Rhyme Simulator: Adding a Contact to a Group
[Interactive Simulation]
A step-by-step guide for adding a contact to a group on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact in your HTC Rhyme contact list.
HTC® Rhyme Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Assigning a Speed Dial
[Interactive Simulation]
Explore how to assign a speed dial on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Creating a Group
[Interactive Simulation]
An interactive guide for creating a group on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Sharing Contact Information
[Interactive Simulation]
A visual guide for sharing contact information on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Viewing Missed Calls and Adding as a Contact
[Interactive Simulation]
Discover how to view missed calls and add a missed call as a contact on your HTC Rhyme Smartphone.
Import Contacts - Android - Gmail
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.

Data

Data Roaming - Rhyme™ by HTC
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you...
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Enable/Disable Data - Rhyme™ by HTC
[Device-Specific Instructions]
Turn Off/On Facebook Video Auto Play
[Device-Specific Instructions]

Date & Time

Date and Time Settings - Rhyme™ by HTC
[Device-Specific Instructions]

Device ID & Info

Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View MAC Address - Rhyme™ by HTC
[Device-Specific Instructions]
View Phone Information - Rhyme™ by HTC
[Device-Specific Instructions]

Device Settings

Accelerometer Rotation - Rhyme™ by HTC
[Device-Specific Instructions]
Airplane/Standalone Mode - Rhyme™ by HTC
[Device-Specific Instructions]
Automatic Restore - Android™
[Device-Specific Instructions]
Automatic Restore - Rhyme™ by HTC
[Device-Specific Instructions]
Backlight - Rhyme™ by HTC
[Device-Specific Instructions]
DLNA Settings - Android
[Device-Specific Instructions]
DTMF - Rhyme™ by HTC
[Device-Specific Instructions]
HTC® Rhyme Simulator: Adusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your HTC Rhyme Smartphone by adjusting your screen timeout.
HTC® Rhyme Simulator: Changing Charm Notifications
[Interactive Simulation]
An interactive guide to changing the charm notifications on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Changing the Ringtone
[Interactive Simulation]
Explore how to change the ringtone on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your HTC Rhyme to silent.
HTC® Rhyme Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your HTC Rhyme to airplane mode.
System Select - Rhyme™ by HTC
[Device-Specific Instructions]
Touchscreen Settings - Rhyme™ by HTC
[Device-Specific Instructions]

Email/Gmail

Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail Account
[Device-Specific Instructions]
Delete a Gmail™ Message - Rhyme™ by HTC
[Device-Specific Instructions]
Delete an Email Message - Rhyme™ by HTC
[Device-Specific Instructions]
Email and Web for Smartphone Download & Set Up Instructions
[PDF]
Instructions for setting up email on your Smartphone.
Gmail™ Auto Signature - Rhyme™ by HTC
[Device-Specific Instructions]
Gmail™ Notifications - Rhyme™ by HTC
[Device-Specific Instructions]
Gmail™ Synchronization - Rhyme™ by HTC
[Device-Specific Instructions]
HTC Breakout Simulator: Changing a Tab Icon
[Interactive Simulation]
A visual guide to changing a tab icon on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Accessing the Universal Inbox
[Interactive Simulation]
An interactive guide for accessing the universal inbox features of your HTC Rhyme.
HTC® Rhyme Simulator: Adding Additional Accounts
[Interactive Simulation]
Learn how to add additional accounts to your HTC Rhyme.
HTC® Rhyme Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email using your HTC Rhyme.
HTC® Rhyme Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to include an attachment with your email while using a HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to email on your HTC Rhyme.
HTC® Rhyme Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your HTC Rhyme.
HTC® Rhyme Simulator: Sending an Email to a Group
[Interactive Simulation]
Discover how to send an email to a group using your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Setting an Email Notification Alert
[Interactive Simulation]
Explore how to set up an email notification using your HTC Rhyme.
HTC® Rhyme Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your HTC Rhyme.
HTC® Rhyme Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your HTC Rhyme.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name / password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - Rhyme™ by HTC
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - Rhyme™ by HTC
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to an Email Message - Rhyme™ by HTC
[Device-Specific Instructions]
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail Password - Android™
[Device-Specific Instructions]
View Email Messages - Rhyme™ by HTC
[Device-Specific Instructions]
View Gmail™ Messages - Rhyme™ by HTC
[Device-Specific Instructions]

GPS & Location Based Services

Add Layers (Google Maps™)
[Device-Specific Instructions]
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Current Location (Google Maps™)
[Device-Specific Instructions]
Find Driving Directions (Google™ Maps)
[Device-Specific Instructions]
GPS Location - Rhyme™ by HTC
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

Add Folders to Home Screen - Rhyme™ by HTC
[Device-Specific Instructions]
Add Widgets to Home Screen - Rhyme™ by HTC
[Device-Specific Instructions]
HTC® Rhyme Simulator: Adding and Deleting Widgets
[Interactive Simulation]
Learn how to add and delete widgets on your HTC Rhyme.
HTC® Rhyme Simulator: Changing a Quick Launch Shortcut
[Interactive Simulation]
Learn how to change the Quick Launch shortcuts on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Moving Widgets
[Interactive Simulation]
A visual instruction guide for moving widgets on your HTC Rhyme's desktop.
Remotely Erase Device - Android Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Rename Home Screen Folder - Rhyme™ by HTC
[Device-Specific Instructions]
Turn Android Device Manager On or Off
[Device-Specific Instructions]
View Home Screen Panels - Rhyme™ by HTC
[Device-Specific Instructions]
Window Shade - Rhyme™ by HTC
[Device-Specific Instructions]

Internet & Web Browser

Add a Browser Bookmark - Rhyme™ by HTC
[Device-Specific Instructions]
Browser Cookies On/Off - Rhyme™ by HTC
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Rhyme by HTC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - Rhyme™ by HTC
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Rhyme by HTC, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Edit a Browser Bookmark - Rhyme™ by HTC
[Device-Specific Instructions]
HTC® Rhyme Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website in your HTC Rhyme.
HTC® Rhyme Simulator: Opening and Closing Browser Windows
[Interactive Simulation]
A visual walkthrough of opening and closing windows in your HTC Rhyme's Web browser.
HTC® Rhyme Simulator: Searching the Web
[Interactive Simulation]
Explore the most common ways to search the Web while on your HTC Rhyme.
HTC® Rhyme Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to use your HTC Rhyme to search the Web with your voice.
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Javascript Settings - Rhyme™ by HTC
[Device-Specific Instructions]
Launch a Browser Bookmark - Rhyme™ by HTC
[Device-Specific Instructions]
View Browser History - Android
[Device-Specific Instructions]
Web Browser - Rhyme™ by HTC
[Device-Specific Instructions]
Websites - Rhyme™ by HTC
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn about using Asian languages on BlackBerry® and Android™ smartphones.
Asian Language Support on Select Smartphones/Tablets
[General Information]
Asian Language Support on Select Smartphones/Tablets
HTC® Rhyme Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your HTC Rhyme Smartphone.
Language Selection - Rhyme™ by HTC
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Change the Device Password - Rhyme™ by HTC
[Device-Specific Instructions]
HTC® Rhyme Simulator: Changing Lock Screen Shortcuts
[Interactive Simulation]
An interactive guide to changing the lock screen shortcuts on your HTC Rhyme.
HTC® Rhyme Simulator: Locking and Unlocking the Device
[Interactive Simulation]
Learn how to lock and unlock your HTC Rhyme Smartphone.
Restriction Settings - Rhyme™ by HTC
[Device-Specific Instructions]
Set Up Screen Lock - Rhyme™ by HTC
[Device-Specific Instructions]
Turn Off Screen Lock - Rhyme™ by HTC
[Device-Specific Instructions]
Unlock the Device - Rhyme™ by HTC
[Device-Specific Instructions]

Memory/Storage

Check Memory - Rhyme™ by HTC
[Device-Specific Instructions]
Clear Temporary Internet Files - Rhyme™ by HTC
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Rhyme by HTC, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
HTC® Rhyme Simulator: Inserting an SD Card
[Interactive Simulation]
Discover how to install an SD card on your HTC Rhyme Smartphone.
Insert the Memory Card - Rhyme™ by HTC
[Device-Specific Instructions]
Memory Card Formatting
[Device-Specific Instructions]
Memory Card Formatting - Rhyme™ by HTC
[Device-Specific Instructions]
My InfoZone™ Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Remove the Memory Card - Rhyme™ by HTC
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Mobile Hotspot

HTC® Rhyme Simulator: Managing Users in Mobile Hotspot
[Interactive Simulation]
Learn how to manage the users who can access your HTC Rhyme's Mobile Hotspot.
HTC® Rhyme Simulator: Mobile Hotspot Security Settings
[Interactive Simulation]
An interactive guide for changing the Mobile Hotspot security settings on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Turning On Mobile Hotspot
[Interactive Simulation]
Discover how to activate the Mobile Hotspot features of your HTC Rhyme.
Mobile HotSpot On/Off - Rhyme™ by HTC
[Device-Specific Instructions]
This helps to determine how to turn on/off your Mobile Hotspot or when you're having trouble setting up or connecting to WiFi, your Mobile Hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Mobile HotSpot - Rhyme™ by HTC
[Device-Specific Instructions]
Mobile HotSpot Settings - Rhyme™ by HTC
[Device-Specific Instructions]

Music

Create a Music Playlist - Rhyme™ by HTC
[Device-Specific Instructions]
Delete a Music Playlist - Rhyme™ by HTC
[Device-Specific Instructions]
MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - Rhyme™ by HTC
[Device-Specific Instructions]
Rename a Music Playlist - Rhyme™ by HTC
[Device-Specific Instructions]
Transfer Music Files - Rhyme™ by HTC
[Device-Specific Instructions]
To transfer or move music files / songs between your Rhyme by HTC and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Navigating & Multitasking

HTC® Rhyme Simulator: Accessing Open Applications
[Interactive Simulation]
A step-by-step guide for accessing open applications on your HTC Rhyme.
HTC® Rhyme Simulator: Getting Around on Your Device
[Interactive Simulation]
An interactive map of the most important features of your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens while using your HTC Rhyme.
HTC® Rhyme Simulator: Opening and Closing Quick Launch Information Bar
[Interactive Simulation]
Discover how to open and close the Quick Launch information bar on your HTC Rhyme Smartphone.
Recently Used Apps - Rhyme™ by HTC
[Device-Specific Instructions]

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Install System Updates - Rhyme™ by HTC
[Device-Specific Instructions]
Software Update: HTC® Rhyme™
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC® Rhyme™.
View Software Version - Rhyme™ by HTC
[Device-Specific Instructions]

Sounds, Volume & Audio

Speakerphone - Rhyme™ by HTC
[Device-Specific Instructions]
Volume Controls - Rhyme™ by HTC
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Text & Multimedia Messaging

Auto Receive Messages - Rhyme™ by HTC
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Messages - Verizon Messages - Website
[Device-Specific Instructions]
How To Use Verizon Messages
[Video]
Watch this video to learn how to customize messages, use Integrated Messaging on your phone, tablet and computer and take picture messaging to the next level with Verizon Messages.
Length: 3:05
HTC® Rhyme Simulator: Forwarding a Text Message
[Interactive Simulation]
Explore how to forward a text message from your HTC Rhyme.
HTC® Rhyme Simulator: Ignoring a Call and Sending a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Sending a Message to a Group
[Interactive Simulation]
A step-by-step walkthrough for sending a group text message using your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Setting a Text Alert
[Interactive Simulation]
Discover how to set a text alert on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Using Voice to Text
[Interactive Simulation]
An interactive guide for using voice to text on your HTC Rhyme.
Message Options - Rhyme™ by HTC
[Device-Specific Instructions]
Picture / Video Messaging email address
[Device-Specific Instructions]
Sideshare FAQs
[FAQs]
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
View Text Messages - Rhyme™ by HTC
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
Cut, Copy and Paste Text - Rhyme™ by HTC
[Device-Specific Instructions]
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.

Transfer Content to/from Device

Media Share - Android™
[Device-Specific Instructions]
Transfer Music Files - Rhyme™ by HTC
[Device-Specific Instructions]
To transfer or move music files / songs between your Rhyme by HTC and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

TV

DLNA Settings - Android
[Device-Specific Instructions]
DLNA Settings - Rhyme™ by HTC
[Device-Specific Instructions]
HDMI Format - Android™
[Device-Specific Instructions]
Play/Copy Media (DLNA) - Android™
[Device-Specific Instructions]
Share Media On/Off (DLNA) - Android™
[Device-Specific Instructions]

Visual & Hearing Accessibility

TTY Settings - Rhyme™ by HTC
[Device-Specific Instructions]

Wallpapers/Theme

HTC® Rhyme Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change your HTC Rhyme's wallpaper or background.
HTC® Rhyme Simulator: Setting Picture as Wallpaper
[Interactive Simulation]
Explore how to set your pictures as your HTC Rhyme's wallpaper.
Wallpaper - Picture - Rhyme™ by HTC
[Device-Specific Instructions]

Wi-Fi & Network

Add a Wi-Fi Network - Rhyme™ by HTC
[Device-Specific Instructions]
HTC® Rhyme Simulator: Connecting to a Wi-Fi® Network
[Interactive Simulation]
Explore how to turn on Wi-Fi on your HTC Rhyme.
HTC® Rhyme Simulator: Connecting to a Wi-Fi® Network
[Interactive Simulation]
Learn how to use your HTC Rhyme to connect to a Wi-Fi network.
HTC® Rhyme Simulator: Turning Off Wi-Fi®
[Interactive Simulation]
Discover how to turn off Wi-Fi on your HTC Rhyme.
HTC® Rhyme Simulator: Turning Off Wi-Fi® Notification
[Interactive Simulation]
Explore how to turn off Wi-Fi notification on your HTC Rhyme.
Remove Wi-Fi Connection - Rhyme™ by HTC
[Device-Specific Instructions]
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - Rhyme™ by HTC
[Device-Specific Instructions]

Still Have Questions?


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Connect with us on Facebook

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Get Help at a Store

Attend a Workshop
Attend a free workshop in a store to get detailed and personal assistance from a Verizon expert.
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