Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 5
Samsung Galaxy S® 5
Samsung Galaxy S® 4
Apple® iPhone® 4s
DROID RAZR M by MOTOROLA
Apple® iPhone® 5s
Apple® iPhone® 4
Apple® iPhone® 5c
Samsung Galaxy Note® 4
Samsung Galaxy S® III
DROID MAXX by MOTOROLA
LG G2
Droid Turbo in Ballistic Nylon
Samsung Galaxy Note® 3
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
LG G3
Droid Turbo by Motorola
DROID MINI by MOTOROLA
LG Cosmos™ 3
Verizon Ellipsis™ 7
HTC One® (M8)
Pantech 4G LTE Global USB Modem UML290
LG Revere® 3
Verizon Ellipsis™ Jetpack®
Samsung Convoy™ 3
DROID RAZR MAXX by MOTOROLA
Samsung Gusto® 3
Samsung Network Extender
LG G Pad 8.3 LTE
Nokia Lumia 928
Nokia Lumia Icon
LG Extravert™ 2
HTC One®
DROID ULTRA by MOTOROLA
Verizon Wireless Home Phone
Moto X™ by Motorola
DROID RAZR by MOTOROLA
Samsung Galaxy S® 4 mini
DROID RAZR MAXX HD by MOTOROLA
LG Exalt™
Samsung Galaxy Note® II
Brigadier™ by Kyocera
Casio G'zOne Commando® 4G LTE
Casio G'zOne Commando®
Samsung Brightside™
Jetpack® MiFi® 6620L
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router with Voice
Moto G™ by Motorola
DROID DNA by HTC
BlackBerry® Bold™ 9930 smartphone
Lucid™ by LG
DROID 4 by MOTOROLA
Nokia Lumia 822
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity® III
DROID RAZR HD by MOTOROLA
Samsung Gusto® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® III mini
Lucid™3 by LG
Apple® iPad® Air™
BlackBerry® Z10 smartphone
Windows Phone 8X by HTC
Apple® iPad® 2
LG Optimus Exceed™
BlackBerry® Q10 smartphone
Moto X™ (2nd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
DROID INCREDIBLE 4G LTE by HTC
Verizon 4G LTE USB Modem UML295
Verizon 4G LTE USB Modem 551L
iPad® Air 2
Samsung ATIV SE™
Samsung Galaxy Stellar™
Casio G'zOne Ravine® 2
Samsung Convoy™ 2
LG Cosmos™ 2
DROID X by MOTOROLA
Enact™ by LG
Samsung Intensity® II
DROID BIONIC by MOTOROLA
Galaxy Nexus by Samsung
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™ 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
DROID INCREDIBLE 2 by HTC
LG Octane™
HTC One® (M8) for Windows®
Sony Xperia® Z3v
Lucid™2 by LG
HTC Rezound™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Wireless USB760 Modem
HTC One® remix
LG G Vista
Pantech Hotshot™
LG Cosmos™
LG Extravert™
Ellipsis™ 8
LG Revere® 2
BlackBerry® Z30 smartphone
Samsung Gusto®
Hydro ELITE by KYOCERA
LG 4G LTE USB Modem VL600
LG Revere®
Samsung Convoy™
Samsung Galaxy™ Stratosphere™ II
LG enV®2
THUNDERBOLT™ by HTC
LG enV®3
Spectrum™ 2 by LG
DROID INCREDIBLE by HTC
Xperia® Z2
HTC Rhyme™
Samsung Haven™
Moto X™ - Designed by You
Pantech Marauder™
DROID X2 by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID CHARGE by SAMSUNG
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Casio G'zOne Boulder®
Pantech Breakout™
Apple® iPad® mini
LG VX8300
Samsung Illusion™
DROID 3 by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
Motorola RAZR V3m
Pantech Perception™
BlackBerry® Bold 9650 smartphone
Samsung Fascinate™
Verizon 4G LTE Broadband Router
Intuition™ by LG
LG Optimus Zone™
HTC One® max
Motorola MOTO™ W755
Verizon Wireless USB720 Modem
Apple® iPad® with Wi-Fi + 4G
Google Nexus 7
LG Cosmos™ Touch
Motorola Barrage™
Samsung Galaxy Tab® 4 (8.0)
Spectrum™ by LG
Jest™
Samsung Galaxy Note® Pro
Luge™ by Motorola Prepaid
Samsung Galaxy Tab® 2 (10.1)
Galaxy Tab® S
Nokia Lumia 2520
LG VX5500
BlackBerry® Curve™ 9330 smartphone
HTC Desire® 612
Verizon SureResponse®
Revolution™ by LG
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
Verizon Wireless AirCard® 595U USB Modem
LG enV® TOUCH
Samsung Galaxy Legend™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® 4 (10.1)
Samsung SCH-u340
Samsung ATIV Odyssey™
DROID by MOTOROLA
Apple® iPad® mini with Retina display
Samsung Intensity®
Apple® iPad® with Retina display
Pantech Crux™
Samsung Galaxy Tab®
Samsung Alias™ 2
LG VX8360
Samsung Knack™
BlackBerry® Tour™ 9630 smartphone
BlackBerry® Storm2™ 9550 smartphone Prepaid
LG Migosm
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
LG Chocolate® Touch
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Verizon Wireless PC5750 PC Card
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Curve™ 8530 smartphone
LG Vortex™
DROID PRO by MOTOROLA
LG Ally™
iPad® mini 3
LG Enlighten®
Casio G'zOne Rock™
Sony Xperia® PLAY
LG Voyager™
LG VX8350
LG VX5400
Dell™ Vostro™ V13 Laptop
Gear S™
Casio G'zOne Brigade®
Delphi Connect
LG Clout™
BlackBerry® Curve™ 8330 smartphone
LG VX5200
LG enV®
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® 3
LG VX5300
BlackBerry® Bold™ 9930 smartphone without camera
LG VX8700
LG VX3300
LG Dare™
Casio EXILIM
BlackBerry® Curve™ 9310 smartphone
HP® Pavilion dm1-3010nr Notebook
BlackBerry® Pearl™ Flip 8230 smartphone
Gateway® LT2016u Netbook
LG VX6100
LG Chocolate®
LG VENUS™
LG VX8100
LG VX9400
HP® Mini 311-1037NR Netbook
BlackBerry® 8830 World Edition smartphone
LG VX3100
LG Fathom®
LG VX3200
LG VX6000
Compaq® Mini CQ10-688nr Netbook
LG VX8600
HP® Mini 110-1046NR Netbook
LG Glance™
LG Versa™
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX3450
LG VX4500
Kyocera KX414
Kyocera KX444
LG VX4650
LG V
Kyocera K323
Kyocera SE47
DROID XYBOARD 8.2 by MOTOROLA
HP® Mini 1151NR Netbook
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
LG Decoy®
Motorola Entice™
Motorola V276
Motorola V325
Verizon Wireless PN-300
Samsung SCH-a630
LTE Internet (Installed)
LG Chocolate®
Verizon Wireless CDM 7075
Verizon AD3700 Global USB Modem
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a950
Verizon Wireless CDM8950
Nokia 6315i
Verizon Wireless USB760 Modem
Motorola Rapture™ VU30
Motorola V276 Prepaid
Motorola E815
Kyocera KPC650
Motorola MOTO Q™ music 9m
Kyocera KX1v
Nokia 6256i
Motorola T720
LG VX10
Sharp KIN™ ONE
Sharp KIN™ TWO
Samsung Sway™
Verizon Converged VOIP Device
Nokia 6205
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Samsung SCH-a850
Samsung SCH-n330
Transpyre™ Prepaid
Samsung SCH-u540
Samsung Galaxy Tab® (7.7)
Motorola Krave™ ZN4
SCH-u410 Prepaid
Samsung SCH-u620
Motorola Adventure™ V750
Pantech PN-820
Verizon Wireless AirCard® 595
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Motorola Q™
Motorola MOTORIZR Z6tv
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
Nokia 2605 Mirage
Motorola W385
HP® Mini 210-1076NR Netbook
Motorola W315
Motorola V325xi
Motorola Rival™
Motorola V325i
LG Optimus Exceed™ 2
Samsung Alias™
Nokia 2366i
Motorola MOTO™ Z6c World Edition
Motorola MOTO™ VU204
Samsung Galaxy Tab® (10.1)
Samsung SCH-a670
Samsung SCH-a650
Samsung Omnia® II
LG VX4600
Verizon Wireless Salute™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Pantech Jest™ 2
BlackBerry® 7750
Kyocera 7135 Smartphone
Verizon Wireless Escapade®
Verizon Wireless CDM8975
Samsung Saga™
Motorola C333
Samsung Reality™
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Samsung Smooth™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V265
Motorola T300p
Kyocera K404
Motorola V710
Nokia 7705 Twist™
Nokia 2705 Shade™ Non-Camera
Motorola MOTO Q™ 9c
Sierra Wireless AirCard® 580
LG VX7000
Samsung N150 Netbook
Moto X™ - Designed by You (2nd Generation)
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Verizon KPC680 ExpressCard®
Verizon Wireless G'zOne Type-S
Samsung FlipShot®
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
DROID XYBOARD 10.1 by MOTOROLA
Nokia 2128i
Motorola T730
LG VX4400B
Kyocera KWC 2325 Prepaid
Samsung i700 Pocket PC
Samsung Galaxy Camera®
Kyocera KWC 2325
Samsung SCH-a310
Samsung SCH-a530
Sharp KIN™ TWOm
Motorola V60s
Sharp KIN™ ONEm
Nokia 2285
Lumia 2520 Prepaid
Motorola V120e
Sierra Wireless AirCard® 555D
Samsung Gleam®
Verizon Wireless USB727 Modem
Motorola XOOM™ 4G LTE
Samsung Juke
Nokia 6215i
Nokia 6015i Prepaid
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Samsung Galaxy Note® 10.1 2014 Edition
Samsung SCH-a870
Motorola DEVOUR™ with MOTOBLUR™
Nokia 6236i
Samsung SCH-i730
Samsung Rogue™
Samsung Renown™
Samsung SCH-u410
Samsung SCH-u430
Motorola MOTOSLVR L7C
Samsung Trance™
Samsung Continuum™
Samsung Omnia®
BlackBerry® 7250
Samsung SCH-u550
Verizon Wireless USB1000 Global USB Modem
LG VX4700
LG VX8000
Verizon Wireless Razzle™
Samsung SCH-a890
Samsung SCH-i760
Samsung Glyde™
Pantech PN-210
Motorola RAZR V3c
Samsung Gem™
Verizon Wireless V740 ExpressCard
HTC Touch Pro™
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
Samsung Zeal™
Motorola CITRUS™
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
HTC Apache XV6700
Apple® iPad®
Pantech PN-215
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Motorola V65p

Activation & Initial Setup

Activation and Shipping Guide: 3G Android™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 3G Android Smartphone and shipping your defective device back to us.
Add New Device FAQs
[FAQs]
Learn how to add a new device to your account using My Verizon.
Email and Web for Smartphone Download & Set Up Instructions
[PDFs]
Email and Web Guide for Smartphones
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Initial Activation and Setup - Rhyme™ by HTC
[Device-Specific Instructions]
Initial Activation and Setup - Softcard (Isis Mobile Wallet®) - Android™
[Device-Specific Instructions]
Initial Setup - Caller Name ID
[Device-Specific Instructions]
Performing Over-The-Air Activation
[Device-Specific Instructions]
These instructions will assist you with initial activation / setup for your 3G smartphone or basic phone. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
No Title
[Online Tool]
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05

Battery & Power

Battery Inserting/Removing - Android™
[Device-Specific Instructions]
This links to info on resetting Android devices that have a non-removable battery. A reset is like rebooting your computer and is often used as the first step in any troubleshooting. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through...
Battery Issues - Accessories for Improved Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Issues - Charging Habits - Non-Removable Battery Devices
[Device-Specific Instructions]
Battery Issues - Charging Habits - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Issues - No Power
[Device-Specific Instructions]
This could help if the device won't charge, won't charge completely or turn on / power up or the battery is dead/really low. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your...
Battery Overview - Rhyme™ by HTC
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Battery Troubleshooting Checklist - Apple/Android™ Smartphones
[Device-Specific Instructions]
Enable/Disable Fast Boot - Rhyme™ by HTC
[Device-Specific Instructions]
Soft Reset - Rhyme™ by HTC
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Wireless Charging FAQs
[FAQs]
Frequently asked questions about wireless charging.

Bluetooth

Add a Bluetooth® COM Port (Incoming) - Windows®
[Device-Specific Instructions]
Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
[Device-Specific Instructions]
Bluetooth® Discovery Mode (Windows®)
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Macintosh OS X
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Rhyme™ by HTC
[Device-Specific Instructions]
Bluetooth® On/Off - Rhyme™ by HTC
[Device-Specific Instructions]
Bluetooth® Setting - Delphi Connect - Android Device Portal
[Device-Specific Instructions]
Create a Paired Connection - Macintosh® OS X
[Device-Specific Instructions]
Create a Paired Connection - Window 7
[Device-Specific Instructions]
Create a Paired Connection - Windows® XP / Vista
[Device-Specific Instructions]
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
HTC Rhyme - Bluetooth Car Kit
[PDFs]
HTC Rhyme - Bluetooth Car Kit
HTC® Rhyme Simulator: Pairing with a Bluetooth® Headset
[Interactive Simulation]
Learn how to pair your HTC Rhyme with your Bluetooth headset.
HTC® Rhyme Simulator: Turning Bluetooth® On or Off
[Interactive Simulation]
Explore how to turn Bluetooth functionality on and off on your HTC Rhyme.
Using the Bluetooth Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Camera, Photos & Videos

Back Up Media - Backup Assistant Plus - Rhyme™ by HTC
[Device-Specific Instructions]
Camera Settings - Rhyme™ by HTC
[Device-Specific Instructions]
Digital Living Network Alliance® (DLNA) Information
[Device-Specific Instructions]
Download Pictures / Videos - Backup Assistant Plus - Rhyme™ by HTC
[Device-Specific Instructions]
HTC® Rhyme Simulator: Adjusting Video for MMS Messages
[Interactive Simulation]
A how-to guide for adjusting your HTC Rhyme's video for MMS messages.
HTC® Rhyme Simulator: Changing from Rear to Front-Facing Camera
[Interactive Simulation]
Discover how to change from the rear to the front-facing camera while taking a picture with your HTC Rhyme.
HTC® Rhyme Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to switch from the rear to the front-facing camera while recording a video with your HTC Rhyme.
HTC® Rhyme Simulator: Outputting Photos
[Interactive Simulation]
An interactive guide to output photos on your HTC Rhyme.
HTC® Rhyme Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your HTC Rhyme.
HTC® Rhyme Simulator: Selecting a Scene
[Interactive Simulation]
Explore how to select a scene on your HTC Rhyme.
HTC® Rhyme Simulator: Sharing a Picture
[Interactive Simulation]
Learn how to share pictures using your HTC Rhyme.
HTC® Rhyme Simulator: Sharing a Video
[Interactive Simulation]
Explore how to share videos using your HTC Rhyme.
HTC® Rhyme Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your HTC Rhyme.
Play/Copy Media (DLNA) - Android™
[Device-Specific Instructions]
Record and Share a Video - Rhyme™ by HTC
[Device-Specific Instructions]
Share a Picture from the Gallery - Rhyme™ by HTC
[Device-Specific Instructions]
Share a Video from the Gallery - Rhyme™ by HTC
[Device-Specific Instructions]
Share Media On/Off (DLNA) - Android™
[Device-Specific Instructions]
Take and Share a Picture - Rhyme™ by HTC
[Device-Specific Instructions]
Transfer Pictures/Videos - Rhyme™ by HTC
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your HTC Rhyme and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Upload Pictures/Videos - Backup Assistant Plus - Rhyme™ by HTC
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
Video Camera Settings - Rhyme™ by HTC
[Device-Specific Instructions]
View Pictures/Videos (via an external HDMI device) - Android™
[Device-Specific Instructions]
View Pictures/Videos - Rhyme™ by HTC
[Device-Specific Instructions]

Contacts

Add to Contacts - Caller Name ID
[Device-Specific Instructions]
Add to Contacts Settings - Caller Name ID
[Device-Specific Instructions]
Back Up Contacts - Backup Assistant - Rhyme™ by HTC
[Device-Specific Instructions]
Back Up Contacts - Verizon Cloud - Android™ Smartphone
[Device-Specific Instructions]
Caller-ID Image - Rhyme™ by HTC
[Device-Specific Instructions]
Contact Display Options - Rhyme™ by HTC
[Device-Specific Instructions]
Contacts - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Delete Duplicate Contacts - Microsoft® Outlook
[Device-Specific Instructions]
HTC® Rhyme Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your contact list in your HTC Rhyme.
HTC® Rhyme Simulator: Adding a Contact to a Group
[Interactive Simulation]
A step-by-step guide for adding a contact to a group on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact in your HTC Rhyme contact list.
HTC® Rhyme Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Assigning a Speed Dial
[Interactive Simulation]
Explore how to assign a speed dial on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Creating a Group
[Interactive Simulation]
An interactive guide for creating a group on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Sharing Contact Information
[Interactive Simulation]
A visual guide for sharing contact information on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Viewing Missed Calls and Adding as a Contact
[Interactive Simulation]
Discover how to view missed calls and add a missed call as a contact on your HTC Rhyme Smartphone.
Import Contacts - Android™
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Import/Export Contacts from a Comma Separated Values (*.csv) / vCard Files - Macintosh Address Book
[Device-Specific Instructions]
Import/Export Contacts SD Card - Rhyme™ by HTC
[Device-Specific Instructions]
Manage Contacts - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Manage Contacts - Rhyme™ by HTC
[Device-Specific Instructions]
Manage Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
To add, edit, import, export, delete and print your contacts via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Restore Contacts - Backup Assistant - Rhyme™ by HTC
[Device-Specific Instructions]
Separate Contact Information - Rhyme™ by HTC
[Device-Specific Instructions]
No Title
[Online Tool]

Email/Gmail

Add a Personal (POP/IMAP) Account - Rhyme™ by HTC
[Device-Specific Instructions]
Add an Existing Google™ Account - Rhyme™ by HTC
[Device-Specific Instructions]
Change Password - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Compose and Send a Gmail™ Message - Rhyme™ by HTC
[Device-Specific Instructions]
Compose and Send a Message - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Compose and Send an Email Message - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Compose and Send an Email Message - Rhyme™ by HTC
[Device-Specific Instructions]
Configure Corporate Email (Exchange ActiveSync®) - Rhyme™ by HTC
[Device-Specific Instructions]
Configure Preferences - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create a New Google™ Account - Rhyme™ by HTC
[Device-Specific Instructions]
Delete a Gmail™ Message - Rhyme™ by HTC
[Device-Specific Instructions]
Delete an Email Message - Rhyme™ by HTC
[Device-Specific Instructions]
Download and Install Good Mobile Messaging - Android™
[Device-Specific Instructions]
Download and Install Good Mobile Messaging - Android™
[Device-Specific Instructions]
Email Account Common Settings - Rhyme™ by HTC
[Device-Specific Instructions]
Email Account Notification Settings - Rhyme™ by HTC
[Device-Specific Instructions]
Email Account Password and Server Settings - Rhyme™ by HTC
[Device-Specific Instructions]
Email and Web for Smartphone Download & Set Up Instructions
[PDFs]
Email and Web Guide for Smartphones
Gmail™ Auto Signature - Rhyme™ by HTC
[Device-Specific Instructions]
Gmail™ Notifications - Rhyme™ by HTC
[Device-Specific Instructions]
Gmail™ Synchronization - Rhyme™ by HTC
[Device-Specific Instructions]
HTC Breakout Simulator: Changing a Tab Icon
[Interactive Simulation]
A visual guide to changing a tab icon on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Accessing the Universal Inbox
[Interactive Simulation]
An interactive guide for accessing the universal inbox features of your HTC Rhyme.
HTC® Rhyme Simulator: Adding Additional Accounts
[Interactive Simulation]
Learn how to add additional accounts to your HTC Rhyme.
HTC® Rhyme Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email using your HTC Rhyme.
HTC® Rhyme Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to include an attachment with your email while using a HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to email on your HTC Rhyme.
HTC® Rhyme Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your HTC Rhyme.
HTC® Rhyme Simulator: Sending an Email to a Group
[Interactive Simulation]
Discover how to send an email to a group using your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Setting an Email Notification Alert
[Interactive Simulation]
Explore how to set up an email notification using your HTC Rhyme.
HTC® Rhyme Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your HTC Rhyme.
HTC® Rhyme Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your HTC Rhyme.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Recovering Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name / password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Corporate Email Account (Exchange Activesync®) - Rhyme™ by HTC
[Device-Specific Instructions]
Remove a Gmail™ Account - Rhyme™ by HTC
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - Rhyme™ by HTC
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to a Gmail™ Message - Rhyme™ by HTC
[Device-Specific Instructions]
Reply to an Email Message - Rhyme™ by HTC
[Device-Specific Instructions]
Set Up Corporate Email (Exchange ActiveSync) - Rhyme™ by HTC
[Device-Specific Instructions]
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail Password - Android™
[Device-Specific Instructions]
View Email Messages - Rhyme™ by HTC
[Device-Specific Instructions]
View Gmail™ Account Address/Username - Rhyme™ by HTC
[Device-Specific Instructions]
View Gmail™ Messages - Rhyme™ by HTC
[Device-Specific Instructions]

Internet & Web Browser

Add a Browser Bookmark - Rhyme™ by HTC
[Device-Specific Instructions]
Add a Virtual Private Network - Rhyme™ by HTC
[Device-Specific Instructions]
Browser Cookies On/Off - Rhyme™ by HTC
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Rhyme by HTC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Change the Browser Start/Home Page - Rhyme™ by HTC
[Device-Specific Instructions]
Clear Temporary Internet Files - Rhyme™ by HTC
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Rhyme by HTC, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Edit a Browser Bookmark - Rhyme™ by HTC
[Device-Specific Instructions]
HTC® Rhyme Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website in your HTC Rhyme.
HTC® Rhyme Simulator: Opening and Closing Browser Windows
[Interactive Simulation]
A visual walkthrough of opening and closing windows in your HTC Rhyme's Web browser.
HTC® Rhyme Simulator: Searching the Web
[Interactive Simulation]
Explore the most common ways to search the Web while on your HTC Rhyme.
HTC® Rhyme Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to use your HTC Rhyme to search the Web with your voice.
Javascript Settings - Rhyme™ by HTC
[Device-Specific Instructions]
Launch a Browser Bookmark - Rhyme™ by HTC
[Device-Specific Instructions]
Save Pictures from the Browser - Rhyme™ by HTC
[Device-Specific Instructions]
View Browser History - Android
[Device-Specific Instructions]
Web Browser - Rhyme™ by HTC
[Device-Specific Instructions]
Websites - Rhyme™ by HTC
[Device-Specific Instructions]

Music

Back Up Media - Backup Assistant Plus - Rhyme™ by HTC
[Device-Specific Instructions]
Download and Purchase Music - Backup Assistant Plus - Macintosh
[Device-Specific Instructions]
Download Songs - Backup Assistant Plus - Rhyme™ by HTC
[Device-Specific Instructions]
Manage Music Playlists - Backup Assistant Plus - Website
[Device-Specific Instructions]
To create or delete playlists and add, remove and sort songs in those playlists via the Backup Assistant Plus website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Manage Music Playlists - Rhyme™ by HTC
[Device-Specific Instructions]
MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - HTC One® max
[Device-Specific Instructions]
Play Music Files - Rhyme™ by HTC
[Device-Specific Instructions]
Play Music Files - Verizon Cloud - Windows
[Device-Specific Instructions]
Transfer Music Files - Rhyme™ by HTC
[Device-Specific Instructions]
To transfer or move music files / songs between your Rhyme by HTC and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Upload Songs - Backup Assistant Plus - Rhyme™ by HTC
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Text & Multimedia Messaging

Auto Receive Messages - Rhyme™ by HTC
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Rhyme™ by HTC
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Messages - Verizon Messages - Android™ Smartphone
[Device-Specific Instructions]
Delete Messages - Verizon Messages - Website
[Device-Specific Instructions]
How To Use Verizon Messages
[Video]
Verizon Messages is a new text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily. Customize the color and font size of your messages. Use Integrated Messaging to keep up with your messages on your phone, tablet and computer. Take...
Length: 2:57
HTC® Rhyme Simulator: Forwarding a Text Message
[Interactive Simulation]
Explore how to forward a text message from your HTC Rhyme.
HTC® Rhyme Simulator: Ignoring a Call and Sending a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Sending a Message to a Group
[Interactive Simulation]
A step-by-step walkthrough for sending a group text message using your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Setting a Text Alert
[Interactive Simulation]
Discover how to set a text alert on your HTC Rhyme Smartphone.
HTC® Rhyme Simulator: Using Voice to Text
[Interactive Simulation]
An interactive guide for using voice to text on your HTC Rhyme.
Message Delivery Notification - Rhyme™ by HTC
[Device-Specific Instructions]
Message Options - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Message Options - Rhyme™ by HTC
[Device-Specific Instructions]
Picture / Video Messaging email address
[Device-Specific Instructions]
Send Picture Message - Web Camera Enhancement
[Device-Specific Instructions]
Supported file types for Picture / Video Messaging
[Device-Specific Instructions]
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Verizon Sideshare FAQs
[FAQs]
Verizon Sideshare is an app that makes it easy to share information, like text and photos, without interrupting your calls.
View Text Messages - Rhyme™ by HTC
[Device-Specific Instructions]

Wi-Fi & Network

Add a Virtual Private Network - Rhyme™ by HTC
[Device-Specific Instructions]
Add a Wi-Fi Network - Rhyme™ by HTC
[Device-Specific Instructions]
HTC® Rhyme Simulator: Connecting to a Wi-Fi® Network
[Interactive Simulation]
Explore how to turn on Wi-Fi on your HTC Rhyme.
HTC® Rhyme Simulator: Connecting to a Wi-Fi® Network
[Interactive Simulation]
Learn how to use your HTC Rhyme to connect to a Wi-Fi network.
HTC® Rhyme Simulator: Turning Off Wi-Fi®
[Interactive Simulation]
Discover how to turn off Wi-Fi on your HTC Rhyme.
HTC® Rhyme Simulator: Turning Off Wi-Fi® Notification
[Interactive Simulation]
Explore how to turn off Wi-Fi notification on your HTC Rhyme.
Manual Global DUN / APN - Windows
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - Rhyme™ by HTC
[Device-Specific Instructions]
Prepaid Mobile Broadband FAQs
[FAQs]
Learn about your options for connecting data-only devices to the Verizon Wireless network with no long-term contract.
Remove Wi-Fi Connection - Rhyme™ by HTC
[Device-Specific Instructions]
Remove Wi-Fi Connection - Windows®
[Device-Specific Instructions]
This may help if the Wi-Fi on your Window's computer/PC won't connect to your Internet-capable device. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using the Wi-Fi Access Zone application - Android™
[Device-Specific Instructions]
Wi-Fi FAQs
[FAQs]
Learn about Wi-Fi networks, which provide a wireless connection to the Internet that doesn't use data.
Wi-Fi On/Off - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Wi-Fi On/Off - Rhyme™ by HTC
[Device-Specific Instructions]

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