Select Your Device
Apple® iPhone® 6
Samsung Galaxy S® 5
Apple® iPhone® 6 Plus
Apple® iPhone® 5s
Samsung Galaxy S® 4
Samsung Galaxy S® 6
Apple® iPhone® 5c
DROID MAXX by MOTOROLA
HTC Desire® 626
Kyocera DuraXV Plus
Samsung Galaxy Note® 4
Apple® iPad® 2
Apple® iPhone® 5
Apple® iPhone® 4s
Samsung Convoy™ 3
Samsung Galaxy Core Prime™
Apple® iPhone® 4
Droid Turbo by Motorola
Samsung Galaxy S® III
Verizon Ellipsis™ 7
Samsung Galaxy Note® 3
Droid Turbo in Ballistic Nylon
LG G3
Verizon Ellipsis™ Jetpack®
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note5
LG G2
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
Ellipsis™ 8
Samsung Network Extender
DROID RAZR M by MOTOROLA
LG G4™
LG Cosmos™ 3
Jetpack® MiFi® 6620L
DROID MINI by MOTOROLA
LG Revere® 3
HTC One® (M8)
DROID ULTRA by MOTOROLA
LG G Pad 8.3 LTE
LG Extravert™ 2
Brigadier™ by Kyocera
Sony Xperia® Z3v
Verizon Wireless Home Phone
Samsung Galaxy Note® II
Casio G'zOne Commando® 4G LTE
Pantech 4G LTE Global USB Modem UML290
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy J1™ Prepaid
Nokia Lumia 928
Samsung Gusto® 3
Verizon 4G LTE Broadband Router with Voice
Moto X™ by Motorola
Moto G™ by Motorola
Galaxy Note® Edge
LG Optimus Exceed™ 2
HTC One®
LG G Vista
Samsung Brightside™
Samsung Galaxy S® 4 mini
Casio G'zOne Commando®
Ellipsis™ Jetpack® MHS800L
Casio G'zOne Ravine® 2
Moto X™ (2nd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
DuraXV
GizmoPal™
HTC One M9
Samsung Gusto® 2
Verizon 4G LTE USB Modem UML295
DROID RAZR by MOTOROLA
Nokia Lumia 822
DROID DNA by HTC
DROID RAZR MAXX HD by MOTOROLA
Samsung Convoy™ 2
LG Exalt™
Lucid™3 by LG
Samsung Galaxy S® III mini
Samsung Intensity® II
DROID RAZR HD by MOTOROLA
Nexus 6
G Pad™ 7.0 LTE
Samsung Intensity® III
DROID RAZR MAXX by MOTOROLA
Nokia Lumia Icon
Moto E™ Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Cosmos™ 2
Verizon MiFi® 4G LTE Global USB Modem U620L
iPad® Air 2
Transpyre™ Prepaid
LTE Internet (Installed)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab® 4 (10.1)
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
G Pad™ 10.1 LTE
Microsoft Lumia 735
BlackBerry® Bold™ 9930 smartphone
Gear S®
HTC Desire® 526
LG Revere®
LG Octane™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Convoy™
Blackberry Classic
Lucid™2 by LG
Verizon 4G LTE USB Modem 551L
Enact™ by LG
LG Revere® 2
Samsung Gusto®
HTC One® remix
Lucid™ by LG
Samsung Illusion™
LG Terra™
Apple® iPad® Air™
DROID 4 by MOTOROLA
BlackBerry® Z30 smartphone
LG enV®3
LG Cosmos™
LG Accolade™
HTC Desire® 612
HTC One® (M8) for Windows®
BlackBerry® Z10 smartphone
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy Stellar™
DROID BIONIC by MOTOROLA
Samsung Haven™
Samsung Galaxy™ Stratosphere™ II
Apple® iPad® mini
Galaxy Nexus by Samsung
Samsung Galaxy Tab® 2 (7.0)
LG Extravert™
HTC One® max
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® S
BlackBerry® Q10 smartphone
Hydro ELITE by KYOCERA
Verizon Wireless AirCard® 595
LG G Pad™ X8.3
Casio G'zOne Ravine®
Windows Phone 8X by HTC
Samsung Galaxy Tab® 2 (10.1)
Lancet™
Samsung Galaxy Note® Pro
Verizon SureResponse®
Verizon 4G LTE Broadband Router
DROID INCREDIBLE 4G LTE by HTC
Pantech Perception™
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Samsung Galaxy Tab® 4 (8.0)
DROID X by MOTOROLA
Google Nexus 7
Apple® iPad® with Wi-Fi + 4G
Samsung Galaxy Tab®
DROID by MOTOROLA
DROID X2 by MOTOROLA
Samsung Galaxy™ Stratosphere™
Motorola Barrage™
Spectrum™ 2 by LG
Samsung Knack™
Samsung SCH-u340
Moto X™ - Designed by You (2nd Generation)
iPad® mini 3
Samsung Intensity®
BlackBerry® Bold 9650 smartphone
LG enV® TOUCH
Apple® iPad® with Retina display
Motorola MOTO™ W755
Nokia 2366i
LG 4G LTE USB Modem VL600
Pantech Jest™ 2
Samsung Fascinate™
Pantech Hotshot™
DROID 3 by MOTOROLA
Motorola RAZR V3m
LG Migosm
LG enV®2
LG VX8300
Luge™ by Motorola Prepaid
THUNDERBOLT™ by HTC
LG Cosmos™ Touch
Pantech Breakout™
DROID INCREDIBLE by HTC
Samsung Galaxy Legend™
Delphi Connect with 4G LTE Mobile Hotspot
DROID CHARGE by SAMSUNG
Samsung ATIV SE™
LG VX5500
Moto X™ - Designed by You
Intuition™ by LG
HTC Rezound™
Apple® iPad® mini with Retina display
Casio G'zOne Boulder®
Dell™ Vostro™ V13 Laptop
Sony Xperia® Z2
Samsung Alias™ 2
Samsung ATIV Odyssey™
Verizon MiFi™2200 Intelligent Mobile Hotspot
Motorola XOOM™ 4G LTE
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Smooth™
Verizon Wireless USB760 Modem
Samsung Galaxy Note® 10.1
Samsung Galaxy Note® 10.1 2014 Edition
LG Optimus Exceed™ Prepaid
Samsung Galaxy Tab® (10.1)
LG VX8360
HTC Rhyme™
Verizon Wireless UMW190 Global USB Modem
Casio G'zOne Rock™
Casio G'zOne Brigade®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID 2 GLOBAL by MOTOROLA
Pantech PN-215
Pantech Marauder™
Nokia Lumia 2520
LG Optimus Zone™
LG VX5400
LG Vortex™
Spectrum™ by LG
Samsung Alias™
BlackBerry® Storm2™ 9550 smartphone Prepaid
BlackBerry® Tour™ 9630 smartphone
Motorola W385
BlackBerry® Pearl™ Flip 8230 smartphone
Verizon Wireless USB720 Modem
Verizon Wireless UM175 USB Modem
Delphi Connect
Samsung Galaxy Tab® 4
Samsung Reality™
Revolution™ by LG
Motorola Adventure™ V750
LG Enlighten®
BlackBerry® Curve™ 9330 smartphone
Apple® iPad®
Verizon Converged VOIP Device
LG Ally™
Pantech Crux™
LG Chocolate® Touch
DROID 2 by MOTOROLA
Samsung Galaxy Tab® (7.7)
Pantech PN-210
DROID Eris by HTC
BlackBerry® Curve™ 8330 smartphone
LG Dare™
Blackberry Classic Non-Camera
Pantech Caper™ Prepaid
Sony Xperia® PLAY
LG VX8350
Verizon Wireless CDM8975
Samsung SCH-u410
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Curve™ 8530 smartphone
Verizon Wireless Escapade®
DROID PRO by MOTOROLA
Motorola MOTO™ VU204
BlackBerry® Torch™ 9850 smartphone
LG VX5300
LG Voyager™
HTC Trophy™
BlackBerry® 8830 World Edition smartphone
Verizon Wireless Salute™
Samsung Juke
Verizon Wireless PC5750 PC Card
Verizon Wireless G'zOne Type-S
LG VX5200
Nokia 6015i Prepaid
Motorola Entice™
Casio EXILIM
LG Chocolate® 3
BlackBerry® Curve™ 9370 smartphone
Samsung Galaxy Camera®
Samsung Rogue™
Samsung SCH-u430
LG VX6100
Motorola RAZR V3m in Gray
Verizon Wireless USB727 Modem
Samsung SCH-u540
HP® Mini 1151NR Netbook
LG enV®
G'zOne Boulder™ Black and Silver
DROID XYBOARD 10.1 by MOTOROLA
Motorola V325i
Lumia 2520 Prepaid
Samsung Omnia® II
Samsung Zeal™
Motorola Rival™
Motorola MOTOKRZR K1m
Verizon Wireless Razzle™
Jest™
Motorola MOTO Q™ 9c
BlackBerry® Curve™ 9310 smartphone
Samsung SCH-a930
Samsung Continuum™
Verizon Wireless AirCard® 595U USB Modem
DROID XYBOARD 8.2 by MOTOROLA
Nokia 2705 Shade™ Non-Camera
Motorola E815
LG Clout™
LG VX3200
Sharp KIN™ ONE
Motorola W315
LG VX8700
LG VX8100
Verizon Wireless UM150 USB Modem
Motorola XOOM™
LG Fathom®
LG Chocolate®
Samsung SCH-a950
Verizon Wireless Adamant™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung SCH-i760
Motorola RAZR V3c
Samsung SCH-a670
Gateway® LT2016u Netbook
Motorola MOTO™ Z6c World Edition
Samsung FlipShot®
Compaq® Mini CQ10-688nr Netbook
Motorola DEVOUR™ with MOTOBLUR™
Motorola V325
HP® Pavilion dm1-3010nr Notebook
Samsung SCH-a870
Samsung Glyde™
LG Glance™
LG VX6000
Samsung Gleam®
Kyocera KPC650
LG Versa™
Samsung SCH-a650
Sierra Wireless AirCard® 580
Motorola CITRUS™
DROID R2D2 by MOTOROLA
Samsung Sway™
Motorola Krave™ ZN4
Samsung SCH-u620
LG VX4500
Sharp KIN™ TWOm
Pantech PN-820
Samsung N150 Netbook
Motorola MOTO™ Z6cx World Edition without Camera
Samsung Trance™
Samsung Omnia®
Samsung Gem™
Verizon Wireless CDM8950
Nokia 6205
HTC Merge®
Sierra Wireless AirCard® 555D
Verizon Wireless Blitz® Prepaid
HP® Mini 210-1076NR Netbook
Motorola V60s
Samsung SCH-a850
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Nokia 7705 Twist™
Verizon Wireless USB1000 Global USB Modem
LG V
Samsung Renown™
Samsung SCH-u550
Verizon Wireless PN-300
Nokia 6215i
LG VX3300
SCH-u410 Prepaid
HP® Mini 110-1046NR Netbook
HTC® Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless V740 ExpressCard
Kyocera KX414
LG VX4650
HTC Touch Pro™
Sharp KIN™ TWO
Nokia 7205 Intrigue™
Motorola V710
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola V276
Motorola V325xi
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Nokia 2128i
Motorola T730
Sharp KIN™ ONEm
Motorola MOTORAZR maxx Ve
Motorola T720
LG VENUS™
Nokia 2605 Mirage
Samsung SCH-a310
LG VX4700
Motorola Q™
Kyocera SE47
Nokia 2285
Samsung SCH-a890
Verizon Wireless CDM 7075
Verizon AD3700 Global USB Modem
Motorola MOTORIZR Z6tv
Verizon Wireless V620
Motorola V265
Kyocera K404
Motorola V60p
Nokia 3589i
Samsung SCH-a990
Samsung i700 Pocket PC
Samsung SCH-a530
LG VX9400
Kyocera K323
HP® Mini 311-1037NR Netbook
Kyocera KX2
Nokia 6315i
Kyocera KX1v
BlackBerry® 7750
Verizon Wireless V640
Kyocera KX444
Nokia 6236i
HTC Apache XV6700
Motorola V65p
Samsung SCH-a630
Motorola Rapture™ VU30
Motorola MOTO Q™ music 9m
Motorola V276 Prepaid
Samsung Saga™
Motorola C333
Motorola V120e
Motorola MOTOSLVR L7C
Verizon XU870 Global ExpressCard®
Nokia 2705 Shade™
Samsung SCH-n330
Samsung SCH-a610
Verizon Wireless XV6600 without Camera
Motorola T300p
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
Verizon KPC680 ExpressCard®
Motorola C343
Samsung SCH-i730
BlackBerry® 7250
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830

Verizon StarStar Me FAQs

[FAQs]

General Information
  1. What is StarStar Me?

    StarStar Me is an add-on mobile service that lets you use your name or nickname, when available, as your number. People can call you from their mobile phones by simply entering * * and then a unique word or phrase that you choose. When meeting new people, give out your memorable StarStar number instead of ten hard-to-remember digits.

    Note: Beginning 5/1/15, new StarStar Me numbers can't be added. Beginning 6/1/15, current StarStar me numbers will be discontinued. After your number renews in May, it won't renew again in June.



  2. Why is StarStar Me for Verizon Wireless being discontinued?

    We no longer support third party billing for StarStar Me.

    Note: Beginning 5/1/15, new StarStar Me numbers can't be added. Beginning 6/1/15, current StarStar me numbers will be discontinued. After your number renews in May, it won't renew again in June.



  3. When is StarStar Me being discontinued?

    We will discontinue StarStar Me in stages:

    • 5/1/15: Customers can't add StarStar Me anymore.
    • During May: You'll renew your StarStar Me number for the last time.
    • By 7/1/15: All StarStar Me numbers with Verizon Wireless will be discontinued.

    Your end date of service depends on when you signed up for StarStar Me because it's renewed each month on the day you signed up. StarStar service will continue for a full month after your renewal in May. For example, if your number renews on May 21, your service will end on June 21, or shortly thereafter. If you have multiple StarStar numbers, they may have different renewal/end dates depending on when you signed up.



  4. Will I still be able to call StarStar numbers after my StarStar Me number is discontinued?

    Yes, you'll still be able to call other StarStar numbers. However, any StarStar number that belonged to a Verizon Wireless customer will be discontinued and become available for others to use.



  5. I need a StarStar number. How can I get one or keep my current one?

    StarStar Me is a consumer service only. Unfortunately, there's no longer a service available to Verizon Wireless subscribers for consumer use. Zoove, a wholly-owned subsidiary of Mblox, provides a StarStar service for businesses that's independent of your mobile carrier. StarStar can transition your number to a business account, however, the pricing is significantly higher and the service offering is different. To learn more, contact StarStar at feedback@starstar.me.



  6. Can anyone reach me on my StarStar number?

    Mobile phone calls within the US from the major wireless carriers are currently supported. Landline and roaming calls can't reach you using your StarStar number.

    Note: Beginning 5/1/15, new StarStar Me numbers can't be added. Beginning 6/1/15, current StarStar me numbers will be discontinued. After your number renews in May, it won't renew again in June.



  7. Can people who use my StarStar number see my regular mobile phone number?

    No, when people call your StarStar number, they'll see the numeric equivalent of your StarStar number through Caller ID and in their call log (e.g., **72724 for **SARAH), not your mobile phone number. However, calls to or from Verizon Wireless customers will appear with your full mobile number on their bill. Calls from subscribers on other carriers won't appear on the phone or bill.

    Note: Beginning 5/1/15, new StarStar Me numbers can't be added. Beginning 6/1/15, current StarStar me numbers will be discontinued. After your number renews in May, it won't renew again in June.



  8. Do StarStar numbers work the same on all mobile phones?

    Your StarStar number will work no matter what mobile phone you use.

    The StarStar Me app is currently available only on Android™ and iPhone®.



  9. What is my StarStar Me contact info?

    Selecting Reply with Contact Info in the StarStar Me app allows you to quickly send your desired contact information to anyone who calls your StarStar number. You can choose to include any of the following in your contact info:

    • Photo
    • Email address
    • Other phone numbers
    • Website URL
    • Links to your social media accounts


  10. What does blocking a caller do within the StarStar Me app?

    When you block a caller in the StarStar Me app, the blocked caller will receive an audio message stating that the subscriber they called is unavailable.

    Calls from a blocked caller will not ring through to your phone or receive a reply message or contact info. Your StarStar Me app will keep a record of blocked calls.

    Note: Beginning 5/1/15, new StarStar Me numbers can't be added. Beginning 6/1/15, current StarStar me numbers will be discontinued. After your number renews in May, it won't renew again in June.

    If you would like to continue blocking numbers after your StarStar Me subscription ends, check out our other options on our Block Numbers page.



  11. Is there a limit to the number of blocked callers I can have in the StarStar Me app?

    No, there's no limit to the number of blocked callers you can set within the app.

    Note: Beginning 5/1/15, new StarStar Me numbers can't be added. Beginning 6/1/15, current StarStar me numbers will be discontinued. After your number renews in May, it won't renew again in June.

    If you would like to continue blocking numbers after your StarStar Me subscription ends, check out our other options on our Block Numbers page.



  12. How do I cancel my StarStar Me service?

    You can cancel your StarStar Me service online at our StarStar Me website or through the StarStar Me app.

    To cancel your StarStar Me service:

    1. Go to the StarStar Me website.
    2. Sign in to your account.
    3. Click Edit My Account next to the StarStar number you want to cancel.
    4. Confirm your cancellation.

    You've successfully canceled your StarStar Me service.



  13. If I change carriers, can I transfer or "port" my StarStar number?

    Your StarStar number can't be transferred or "ported" from carrier to carrier the way your regular phone number can. When you change carriers, your number will be returned to the pool of available StarStar numbers. However, you can request the same number again if your new carrier supports the service.



  14. Can I send text messages (SMS) from my StarStar number?

    No, at this time you can't send text messages from your StarStar number. However, the StarStar Me app will send a text message to callers of your StarStar number, when you choose the reply with message or contact info options. You can customize the text message and contact info that is sent.

    Note: Beginning 5/1/15, new StarStar Me numbers can't be added. Beginning 6/1/15, current StarStar me numbers will be discontinued. After your number renews in May, it won't renew again in June.



  15. Can people send text messages (SMS) to my StarStar number?

    No, text messages can't be sent from your StarStar number.

    Note: Beginning 5/1/15, new StarStar Me numbers can't be added. Beginning 6/1/15, current StarStar me numbers will be discontinued. After your number renews in May, it won't renew again in June.



  16. Are calls to my StarStar number billed like normal calls?

    Yes, calls and messages to and from your StarStar number are just like regular calls or messages. They may count toward any allowances or be charged as minutes or overage according to your calling plan.

    Text messages that are automatically sent to callers are free.*

    Note: Beginning 5/1/15, new StarStar Me numbers can't be added. Beginning 6/1/15, current StarStar me numbers will be discontinued. After your number renews in May, it won't renew again in June.

    *If you click a link within the text messages, you may incur data charges.



  17. Can I move my StarStar number to another Verizon mobile phone number?

    No, at this time, you can't move your StarStar number from one phone number to another.

    Note: Beginning 5/1/15, new StarStar Me numbers can't be added. Beginning 6/1/15, current StarStar me numbers will be discontinued. After your number renews in May, it won't renew again in June.



  18. Can a StarStar number forward to a number other than my mobile phone?

    No, calls to your StarStar number can only be sent to your mobile phone.

    Note: Beginning 5/1/15, new StarStar Me numbers can't be added. Beginning 6/1/15, current StarStar me numbers will be discontinued. After your number renews in May, it won't renew again in June.



Troubleshooting
  1. I'm having trouble signing up for StarStar Me. Why?

    The StarStar Me service is being discontinued for Verizon Wireless customers. Beginning 5/1/15, new StarStar Me subscriptions can't be added.



  2. Sometimes when I dial someone's StarStar number, it doesn't connect. Why?

    You may be having difficulty connecting to a StarStar number for one of the following reasons:

    • Roaming — StarStar numbers can only be connected if you place the call on the network of a carrier that supports the StarStar Me service, such as Verizon Wireless. If you're roaming on another carrier's network, you may have to dial the full ten digit number.

    • Using a Network Extender — You may experience problems connecting to StarStar numbers if you're using a Verizon Wireless Network Extender.

    • Traveling internationally — You can't call a StarStar number if you're traveling outside the US. However, callers in the US can reach you by calling your StarStar number, even if you're overseas (provided you have international service).

    If you're still experiencing difficulty connecting, you can call us by entering 611 on your mobile phone.



  3. Why does my phone lock up sometimes when dialing the StarStar (**) portion of a StarStar number?

    On some phones, if you enter StarStar (**) too quickly or too slowly, it invokes a special function of a "pause" or "+".

    • If you're dialing ** too quickly — You may need to wait longer before pressing the * (asterisk) key the second time. After pressing the * key, try waiting a second before pressing it again.

    • If you're dialing ** too slowly — You may be pressing and holding the *(asterisk) key too long between pushes, which triggers this special function. Try lifting your finger off the key quicker after you press it.


  4. When I dial a StarStar number, it says it sent me a text message but I never received it. What happened?

    To receive text messages from a StarStar number you call, you must have texting enabled on your phone's account. You also need to make sure you don't have any blocks applied.

    Android is a trademark of Google, Inc. Use of this trademark is subject to Google Permissions. Apple and iPhone are registered trademarks of Apple Inc.



Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Visit @VZWSupport

Connect with us on Facebook

Post a support question on our wall and get a response from a Verizon Expert.

Visit Verizon Wireless Facebook

Get Help at a Store

Attend a Workshop
Attend a free workshop in a store to get detailed and personal assistance from a Verizon expert.
Visit a Store