Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6s Plus
Samsung Galaxy S® 6
Apple® iPhone® 6 Plus
Samsung Galaxy S® 5
Apple® iPhone® 5s
Samsung Galaxy S® 4
Samsung Convoy™ 3
Apple® iPhone® 6s
Apple® iPhone® 5c
Apple® iPad® 2
Samsung Galaxy Core Prime™
DROID TURBO 2
DROID MAXX by MOTOROLA
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Samsung Network Extender
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Verizon Ellipsis™ 7
Apple® iPhone® 5
Verizon Ellipsis™ Jetpack®
Verizon Ellipsis® 8
Apple® iPhone® 4s
Apple® iPhone® 4
LG G3
Droid Turbo by Motorola
LG G4™
Droid Turbo in Ballistic Nylon
DROID MINI by MOTOROLA
Samsung Galaxy S6 edge +
Samsung Galaxy S® III
Samsung Galaxy Note® 3
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy S® 6 edge
LG G2
LG Revere® 3
DROID RAZR M by MOTOROLA
LG Cosmos™ 3
Casio G'zOne Commando®
HTC Desire® 526
LG G Vista
Brigadier™ by Kyocera
HTC One® (M8)
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy J1™ Prepaid
Verizon Wireless Home Phone
DROID MAXX 2
Samsung Gusto® 3
Pantech 4G LTE Global USB Modem UML290
Ellipsis™ Jetpack® MHS800L
LG V10™
Casio G'zOne Commando® 4G LTE
LG Extravert™ 2
DROID ULTRA by MOTOROLA
Verizon 4G LTE Broadband Router with Voice
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon MiFi® 4G LTE Global USB Modem U620L
Sony Xperia® Z3v
LG G Pad 8.3 LTE
Samsung Galaxy Note® II
DuraXV
Moto E™ Prepaid
LG Optimus Exceed™ 2
Casio G'zOne Ravine® 2
Verizon 4G LTE USB Modem 551L
Gear S®
Transpyre™ Prepaid
Verizon Ellipsis® 10
HTC Desire® 626
Moto X™ (2nd Gen.)
Samsung Galaxy S® 4 mini
Verizon 4G LTE USB Modem UML295
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Galaxy Note® Edge
Nokia Lumia 928
Moto X™ by Motorola
GizmoPal™
LG Optimus Zone™ 2 Prepaid
iPad® Pro
Nexus 6
HTC One M9
iPad® Air 2
Samsung Brightside™
DROID TURBO 2 - Designed by You
HTC One®
DROID RAZR MAXX HD by MOTOROLA
Microsoft Lumia 735
G Pad™ 10.1 LTE
Moto G™ by Motorola
Samsung Convoy™ 2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
DROID INCREDIBLE 4G LTE by HTC
Nokia Lumia 822
LG Exalt™
Samsung Intensity™ II
LG G Pad™ X8.3
Lucid™3 by LG
Samsung Gusto® 2
Samsung Galaxy S® III mini
DROID RAZR by MOTOROLA
G Pad™ 7.0 LTE
BlackBerry® Bold™ 9930 smartphone
hum by Verizon
Nokia Lumia Icon
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Wireless AirCard® 595
Blackberry Classic
Samsung Galaxy Tab® 4 (10.1)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Intensity™ III
LG Cosmos™ 2
LG Octane™
LG Terra™
Samsung Galaxy Tab® 2 (7.0)
Apple® iPad® Air™
DROID RAZR HD by MOTOROLA
DROID DNA by HTC
HTC One® (M8) for Windows®
DROID RAZR MAXX by MOTOROLA
LTE Internet (Installed)
LG Revere®
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
GizmoPal® 2 by LG
Verizon SureResponse®
Samsung Galaxy Tab S2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Verizon 4G LTE Broadband Router
Enact™ by LG
LG Exalt™II
LG Revere® 2
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Lancet™
LG enV®3
HTC Desire® 612
Apple® iPad® mini with Retina display
LG Accolade™
BlackBerry® Z30 smartphone
GizmoGadget™ by LG
Apple® iPad® with Wi-Fi + 4G
BlackBerry® Z10 smartphone
Kyocera DuraXV+
Samsung Convoy™
Apple® iPad® mini
Samsung Galaxy Tab® 2 (10.1)
Gear S2
DROID 4 by MOTOROLA
HTC One® remix
DROID by MOTOROLA
Samsung Gusto®
Google Nexus 7
LG Cosmos™
DROID BIONIC by MOTOROLA
Lancet™ for Android™
Samsung Galaxy Tab®
DROID X2 by MOTOROLA
Samsung Galaxy™ Stratosphere™ II
Lucid™2 by LG
Lucid™ by LG
Galaxy Nexus by Samsung
Samsung Galaxy Tab® 4 (8.0)
Hydro ELITE by KYOCERA
Samsung Galaxy Stellar™
Motorola RAZR V3m
HTC One® max
iPad® mini 4
DROID INCREDIBLE 2 by HTC
Casio G'zOne Ravine®
LG 4G LTE USB Modem VL600
LG Optimus Zone™ 3 Prepaid
Verizon Wireless USB760 Modem
LG Extravert™
BlackBerry® Q10 smartphone
Pantech Perception™
Samsung Galaxy Note® Pro
DROID X by MOTOROLA
Samsung Illusion™
Motorola Barrage™
Samsung Galaxy Tab® (10.1)
Pantech Hotshot™
Apple® iPad® with Retina display
Samsung Galaxy Tab® S
BlackBerry® Bold 9650 smartphone
LG VX8300
Delphi Connect with 4G LTE Mobile Hotspot
Motorola MOTO™ W755
Galaxy Tab E
Windows Phone 8X by HTC
Samsung Fascinate™
Samsung Haven™
DROID 3 by MOTOROLA
Casio G'zOne Boulder®
Microsoft Surface 3
LG enV®2
LG enV® TOUCH
Motorola XOOM™ 4G LTE
Moto X™ - Designed by You (2nd Generation)
Pantech Breakout™
Spectrum™ 2 by LG
Sony Xperia® Z2
Samsung Intensity™
Pantech Jest™ 2
Samsung Alias™ 2
Samsung Galaxy Note® 10.1
Samsung Galaxy™ Stratosphere™
Moto X™ - Designed by You
LG Vortex™
Casio G'zOne Brigade®
HTC Rhyme™
Samsung Smooth™
LG VX5500
Verizon MiFi™2200 Intelligent Mobile Hotspot
LG Cosmos™ Touch
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Knack™
Intuition™ by LG
Ellipsis® Kids
LG Migosm
iPad® mini 3
DROID CHARGE by SAMSUNG
LG Optimus Zone™
Luge™ by Motorola Prepaid
DROID INCREDIBLE by HTC
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Nokia Lumia 2520
THUNDERBOLT™ by HTC
Samsung ATIV SE™
Samsung ATIV Odyssey™
Samsung Galaxy Legend™
Samsung Galaxy Note® 10.1 2014 Edition
DROID 2 GLOBAL by MOTOROLA
Dell™ Vostro™ V13 Laptop
Verizon Converged VOIP Device
LG VX5400
Verizon Wireless UMW190 Global USB Modem
Delphi Connect
LG VX8360
BlackBerry® Tour™ 9630 smartphone
Samsung SCH-u340
Casio G'zOne Rock™
BlackBerry® Pearl™ Flip 8230 smartphone
HTC Rezound™
Pantech Marauder™
Verizon Wireless UM175 USB Modem
BlackBerry® Curve™ 8330 smartphone
Motorola W385
Samsung Galaxy Camera®
LG Ally™
Verizon Wireless USB720 Modem
Samsung Galaxy Tab® (7.7)
Apple® iPad®
Motorola Adventure™ V750
BlackBerry® Curve™ 9330 smartphone
BlackBerry® Storm2™ 9550 smartphone Prepaid
DROID 2 by MOTOROLA
LG Optimus Exceed™ Prepaid
HTC Trophy™
Revolution™ by LG
Spectrum™ by LG
LG Chocolate® Touch
Samsung Alias™
LG VX8350
Verizon Wireless G'zOne Type-S
Pantech Caper™ Prepaid
LG Voyager™
Samsung Reality™
Samsung Juke
Motorola MOTO™ VU204
Verizon Wireless AirCard® 595U USB Modem
DROID PRO by MOTOROLA
Verizon Wireless Escapade®
Pantech Crux™
BlackBerry® 8830 World Edition smartphone
Verizon Wireless UM150 USB Modem
Sony Xperia® PLAY
LG Dare™
Samsung SCH-u410
LG VX5200
LG Chocolate®
Verizon Wireless USB727 Modem
LG Enlighten®
Verizon Wireless Coupe™
Casio G'zOne Ravine® 2 Non-Camera
LG VX5300
Casio EXILIM
Motorola MOTOKRZR K1m
Blackberry Classic Non-Camera
BlackBerry® Torch™ 9850 smartphone
Verizon Wireless CDM8975
BlackBerry® Curve™ 9370 smartphone
DROID XYBOARD 10.1 by MOTOROLA
Samsung Rogue™
Verizon Wireless PC5750 PC Card
BlackBerry® Curve™ 8530 smartphone
Samsung Omnia® II
LG enV®
Motorola RAZR V3m in Gray
Samsung SCH-u430
LG VX6100
G'zOne Boulder™ Black and Silver
DROID XYBOARD 8.2 by MOTOROLA
Samsung SCH-u540
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG Chocolate® 3
LG VX3200
Motorola V325
Motorola V325i
Samsung SCH-a930
LG VX8700
Sharp KIN™ ONE
LG Versa™
Compaq® Mini CQ10-688nr Netbook
DROID ERIS by HTC
Verizon Wireless Razzle™
Motorola Entice™
Motorola W315
Samsung Trance™
Samsung SCH-a950
Motorola E815
LG VX8100
LG VX4500
Samsung SCH-a870
Motorola XOOM™
Samsung SCH-a670
Samsung N150 Netbook
BlackBerry® Curve™ 9310 smartphone
Verizon Wireless Adamant™
Samsung Continuum™
LG Glance™
Verizon Wireless V740 ExpressCard
Pantech PN-215
HP® Mini 1151NR Netbook
Gateway® LT2016u Netbook
Samsung Zeal™
Samsung SCH-a650
Verizon Wireless Salute™
Samsung SCH-a310
Motorola MOTO Q™ 9c
Sierra Wireless AirCard® 555D
Nokia 6205
LG VX6000
Motorola RAZR V3c
Nokia 2705 Shade™ Non-Camera
Motorola DEVOUR™ with MOTOBLUR™
Sierra Wireless AirCard® 580
HP® Pavilion dm1-3010nr Notebook
LG VX3300
Nokia 7705 Twist™
Samsung Gleam®
LG Clout™
Motorola MOTO™ Z6c World Edition
Jest™
HP® Pavilion dm1-2010nr Entertainment Notebook
Samsung SCH-i760
Motorola Rival™
Samsung Glyde™
Nokia 6215i
LG VX4650
LG V
Samsung Renown™
Samsung Gem™
DROID R2D2 by MOTOROLA
Sharp KIN™ TWO
Samsung SCH-a850
Motorola V710
HP® Mini 110-3098NR Netbook
Nokia 6015i Prepaid
Verizon Wireless USB1000 Global USB Modem
Pantech PN-820
LG Fathom®
Verizon AD3700 Global USB Modem
Samsung Sway™
Nokia 7205 Intrigue™
Samsung FlipShot®
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola CITRUS™
Verizon Wireless CDM8950
HTC Merge®
LG VENUS™
SCH-u410 Prepaid
Nokia 2605 Mirage
HP® Mini 210-1076NR Netbook
Motorola Q™
Verizon Wireless Blitz® Prepaid
Kyocera KX444
Samsung SCH-u550
Verizon XU870 Global ExpressCard®
Verizon Wireless PN-300
Motorola Krave™ ZN4
Verizon Wireless V620
Samsung i700 Pocket PC
Pantech PN-210
Verizon Wireless CDM 7075
Kyocera KPC650
HP® Mini 110-1046NR Netbook
Samsung SCH-u620
HP® Mini 311-1037NR Netbook
Samsung i600 Smartphone
Nokia 2128i
Sharp KIN™ ONEm
BlackBerry® 7250
HTC Apache XV6700
Motorola MOTORIZR Z6tv
Nokia 3589i
Motorola V60s
Sharp KIN™ TWOm
Nokia 6315i
Motorola T720
Samsung Saga™
Verizon KPC680 ExpressCard®
Kyocera KX414
Nokia 6236i
LG VX4700
LG VX9400
Kyocera SE47
Samsung SCH-a790
Samsung SCH-a990
Samsung SCH-a630
Kyocera K323
Motorola MOTO™ Z6cx World Edition without Camera
Motorola V325xi
Kyocera KX2
Kyocera K404
Verizon Wireless V640
Nokia 2285
HTC Touch Pro™
Motorola MOTORAZR maxx Ve
Motorola V276
Motorola Rapture™ VU30
Motorola MOTO Q™ music 9m
Nokia 2366i
Verizon Wireless XV6600 without Camera
Motorola T300p
Samsung SCH-a530
Nokia 2705 Shade™
Kyocera KX1v
BlackBerry® 7750
Nokia 6305i
Samsung SCH-a795
Motorola C343
Samsung SCH-i730
Samsung Omnia®
Motorola V65p
Motorola V276 Prepaid
Samsung SCH-n330
Motorola C333
Samsung SCH-a610
Motorola V265
LG VX2000
Motorola V60p
Motorola T730
Motorola V120e
Motorola MOTOSLVR L7C
Samsung SCH-a890
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830

Text Messaging FAQs

[FAQs]

General Information
  1. What is a text message (SMS)?

    A text message is a short, typed message you send or receive on a mobile device. Text messages have a 160-character limit, and they can contain letters, numbers and special characters, like punctuation. They may also include links and emoticons.

    You can send and receive text messages to other mobile devices and email addresses directly from your mobile device, while keeping your communication short and private. It's a quick and easy way to stay in touch with your friends and family when you aren’t able to step away for a phone call.

    If you don't have a mobile phone, you can send a text message to someone in any of following ways:

    • Email application (e.g. Outlook®, Hotmail®, Yahoo!® Mail, etc.)
    • Text messaging website on the Internet (e.g. Verizon Messages in My Verizon)
    • PC with messaging software
    • Any device capable of text messaging


  2. What's the difference between a text message and an alert?

    An alert is a notification that appears on your device, letting you know that some type of information has been delivered. An alert can be any of the following:

    • A notification of a text message or voice mail message
    • A reminder from an app (e.g., an upcoming event on your calendar)
    • An information alert about today's weather, horoscopes, stocks, news, sports scores, etc.


    A text message is an actual typed message sent to your device. It can come from another mobile phone, tablet or other text messaging device or website.

     



  3. How much does text messaging cost?

    Text messaging charges vary by plan.

    • Unlimited messaging — Send and receive as many texts as you want without paying additional fees. Unlimited messaging is included in The Verizon Plan and The MORE Everything® Plan.

    • Messaging allowance — A set number of messages is included in your monthly plan (e.g., 1000 messages), and each message you send or receive is deducted from that amount with no additional charge. If that allowance is exceeded, messages are billed individually at a "pay as you go" rate.

    • Pay per message — Each message sent or received is billed individually at a set rate outlined in your plan.


    If you aren't sure how text messages are billed on your current plan, you can find that information on the following pages in My Verizon:

    • Standard monthly accounts — My Plan page in My Verizon
    • Prepaid accounts — My Plan page in My Verizon for Prepaid


  4. How do I sign up for text messaging?

    Text messaging is automatically included with your wireless service. Your plan determines if and when you’re charged for messages. With The Verizon Plan you get unlimited domestic and international messaging while in the US. For plans that don't include a text messaging allowance, you can pay for text messaging on a pay-as-you-go basis. 

    To change your text messaging plan, go to the Change Your Plan page in My Verizon.



  5. Where is text messaging currently available?

    Please refer to the Verizon Wireless Coverage Locator for further information.



  6. Is text messaging available with prepaid plans?

    Yes, text messaging service is automatically included with every new activation. Messaging rates vary according to your selected prepaid plan.



  7. What is the character limit of a text message?

    You can include up to 160 characters in a standard text message. Multimedia messages can have up to 1000 characters.

    The 160-character limit includes the sender's email address (if applicable), the composed message and, if provided, the subject and callback number.



Receiving Text Messages
  1. How do I know if a text message has arrived on my device?

    Most devices have both audible and visual notifications when a message has been received. Generally, if an envelope icon appears on your screen, that's an indication that a message has been sent to you.

    Device-specific visual instructions about text messaging are available for many newer devices on our Interactive Simulator page. Select your device from the list and click on the Text Messaging section.

    If your device isn't listed, refer to your device's User Guide for details.



  2. If I have my device turned off, will I still receive text messages?

    If a message is sent to you while your device is off, or while you're traveling outside of the Verizon Wireless coverage area, your message will be stored for later delivery. Your device must be turned back on and have coverage for the message to be delivered to you. The network will attempt to deliver the message for five days (120 hours) from the date of receipt. Messages not delivered within five days will be deleted.



  3. If my device's memory is full, will I still receive text messages?

    When the device's memory is full, you may not be able to send or receive messages. Memory capacity varies by make and model of the device. You'll receive a warning that the memory is almost full or already full (message varies by device). When the memory is full, you'll have to delete old messages before you can receive new incoming messages.



  4. If I'm on a call, will I still receive text messages?

    We support the ability to talk and text simultaneously, but this can vary by device. If you're on a call, most devices will let you continue receiving messages, while others will deliver messages after the call is completed.



  5. Can I receive text messages while outside the Verizon Wireless network?

    Yes, refer to the Verizon Wireless Coverage Locator to look up available text message coverage areas.



  6. Can I receive text messages from mobile devices on other wireless carriers?

    Yes, you can receive messages from people who subscribe to other carriers.



  7. How do I opt-out or unsubscribe to a Short Code Text Messaging program?

    From your phone, text or reply STOP in the body of the message to the program's Short Code.

    A confirmation of the cancellation will be sent as a text message to your phone.



Sending Messages
  1. Who can I send messages to?

    You can send text messages to most 10-digit mobile numbers in the US, Canada and Puerto Rico. You can also send messages to any email address in the world.

    International Messaging while in the US is also included with The Verizon Plan and The MORE Everything Plan. If you're on another plan, you can still send international text messages for an additional charge. Refer to the International Services While in the US page for more information.



  2. How can I send a text message?

    You can send a text message from:



  3. How do I send a text message from my mobile phone?

    The steps for sending text messages vary by phone. For step-by-step visual instructions on how to send a text message, go to our Interactive Simulator page and select your device from the list. Then refer to the Text Messaging section of the simulator for your device.

    If your device isn't listed on the Interactive Simulator page, refer to your User Guide for more information.

    Note: Each text message has a 160-character limit. This includes the email address indicated by the sender, the message content, and if provided, the subject and callback number. Message length may vary depending on the system and equipment factors.



  4. How do I send text messages from the Verizon Messages page in My Verizon?

    To send a message from Verizon Messages online:

    1. Go to the Verizon Messages page in My Verizon.
    2. Enter a 10-digit mobile number or an email address in the To field.
    3. Compose your message.
    4. Click Send.


    You've successfully sent a message through Verizon Messages.



  5. How do I send a text message by email?

    You can send a text message from your email to any Verizon Wireless mobile number.

    1. Compose a message as if you were sending a standard email.
    2. In the To field, enter the 10-digit mobile number of the recipient followed by @vtext.com (e.g., 9495551212@vtext.com).
    3. Send the message.


    You've successfully sent a text message from your email.



  6. Am I able to include auto signature on text messages?

    Many devices support the ability to add auto signatures to your text messages. The characters in your auto signature will be counted toward any message length limits (commonly 160 characters).

    If your device supports this functionality, the option to create an auto signature for text messages is typically found within the messaging settings menu on the device. Please consult your device's User Guide for specific instructions.



Storing Messages
  1. How many text messages can I store on my device at one time?

    Storage capacity varies by device. Refer to your device's User Guide for details. The number of messages that can be stored is determined by the capacity available on your device.

    Note: Once your inbox is full, you won't be able to receive new messages until you delete old messages to create additional space.



  2. How long can I store my text messages after I have received them?

    There's no time limit for message storage, so you can store them for as long as you like.

    However, if you reach the maximum storage capacity for your device, you won't be able to receive new messages until you delete old messages to create additional space.



  3. How do I block unwanted text messages?

    You can block unwanted text messages for up to five numbers to prevent them from contacting you. Go to our Call and Message Blocking page to learn more.

    To block unwanted text messages from Internet domains and emails:

    1. Go to the Internet Spam Blocking page in My Verizon.
    2. Enter the Internet domain or email address you want to block.
    3. Click Apply.


    You've successfully set up Internet Spam Blocking.



  4. Can I print my text messages?

    Most devices don't offer the ability to printe a text message directly from the messaging app. However, you can forward text messages to an email address, and then view and print them just like any other email.



Troubleshooting
  1. I'm having trouble sending and/or receiving text messages. What should I do?

    If you're having trouble sending or receiving text messages, our Troubleshooting Assistant may be able to help you resolve the issue.

    Select your device from the list and go to the Messaging section for troubleshooting steps.



Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Visit @VZWSupport

Connect with us on Facebook

Post a support question on our wall and get a response from a Verizon Expert.

Visit Verizon Wireless Facebook

Get Help at a Store

Attend a Workshop
Attend a free workshop in a store to get detailed and personal assistance from a Verizon expert.
Visit a Store