Insurance / Equipment Protection

Compare your insurance options to find the one that fits your budget and gives you peace of mind. Our equipment protection services can help you replace your mobile device if it's ever lost, stolen, damaged or defective after the manufacturer warranty expires.
Select Your Device
Apple® iPhone® 6
Samsung Galaxy S® 5
Apple® iPhone® 6 Plus
Microsoft Lumia 735
Samsung Galaxy S® 4
Apple® iPhone® 5s
Samsung Galaxy S® 6
Apple® iPhone® 5c
DROID MAXX by MOTOROLA
Apple® iPad® 2
Apple® iPhone® 5
Apple® iPhone® 4s
Droid Turbo by Motorola
Samsung Galaxy Note® 4
Verizon Ellipsis™ 7
LG G3
Apple® iPhone® 4
Samsung Galaxy S® III
Ellipsis™ 8
Samsung Galaxy Core Prime™
Samsung Galaxy S® 6 edge
Samsung Galaxy Note® 3
LG G2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Verizon Ellipsis™ Jetpack®
DROID ULTRA by MOTOROLA
DROID RAZR M by MOTOROLA
Droid Turbo in Ballistic Nylon
Samsung Network Extender
Samsung Convoy™ 3
DROID MINI by MOTOROLA
LG G Pad 8.3 LTE
LG Extravert™ 2
Jetpack® MiFi® 6620L
HTC One® (M8)
Sony Xperia® Z3v
LG Revere® 3
LG Cosmos™ 3
LG G4™
Brigadier™ by Kyocera
Pantech 4G LTE Global USB Modem UML290
Casio G'zOne Commando® 4G LTE
Moto X™ by Motorola
Samsung Galaxy Note® II
Galaxy Note® Edge
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Nokia Lumia 928
Verizon Wireless Home Phone
Moto X™ (2nd Gen.)
DROID RAZR MAXX HD by MOTOROLA
Samsung Gusto® 3
Samsung Galaxy S® 4 mini
Casio G'zOne Ravine® 2
LG G Vista
HTC One®
Samsung Brightside™
Verizon 4G LTE Broadband Router with Voice
Casio G'zOne Commando®
LG Optimus Exceed™ 2
DROID RAZR by MOTOROLA
Lucid™3 by LG
DuraXV
Nokia Lumia 822
G Pad™ 7.0 LTE
Gear S®
Moto G™ by Motorola
Nokia Lumia Icon
DROID DNA by HTC
Samsung Galaxy S® III mini
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG Exalt™
HTC One M9
Samsung Intensity® II
Samsung Convoy™ 2
Samsung Intensity® III
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Transpyre™ Prepaid
Ellipsis™ Jetpack® MHS800L
Nexus 6™
Verizon 4G LTE USB Modem UML295
DROID RAZR MAXX by MOTOROLA
Samsung Galaxy Tab® 4 (10.1)
Moto E™ Prepaid
DROID RAZR HD by MOTOROLA
GizmoPal™
LG Cosmos™ 2
BlackBerry® Z10 smartphone
BlackBerry® Bold™ 9930 smartphone
Verizon 4G LTE USB Modem 551L
HTC One® (M8) for Windows®
LG Octane™
HTC One® remix
LG Optimus Zone™ 2 Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
LG Revere®
Samsung Illusion™
iPad® Air 2
Samsung Gusto® 2
Blackberry Classic
Lucid™2 by LG
Windows Phone 8X by HTC
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LTE Internet (Installed)
DROID 4 by MOTOROLA
Lucid™ by LG
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
LG Revere® 2
HTC Desire® 612
Samsung Convoy™
LG enV®3
Enact™ by LG
Hydro ELITE by KYOCERA
G Pad™ 10.1 LTE
Samsung Haven™
DROID BIONIC by MOTOROLA
Samsung Galaxy Stellar™
Galaxy Nexus by Samsung
BlackBerry® Z30 smartphone
Pantech Perception™
Samsung Galaxy J1™ Prepaid
Apple® iPad® Air™
DROID INCREDIBLE 2 by HTC
LG Cosmos™
Verizon Wireless AirCard® 595
Samsung Galaxy Tab® 2 (7.0)
HTC One® max
iPad® mini 3
Samsung Gusto®
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
BlackBerry® Q10 smartphone
Apple® iPad® mini
Samsung Galaxy™ Stratosphere™ II
Casio G'zOne Ravine®
LG Extravert™
Verizon 4G LTE Broadband Router
DROID INCREDIBLE 4G LTE by HTC
Verizon SureResponse®
Google Nexus 7
DROID X2 by MOTOROLA
Samsung Galaxy Tab® 4 (8.0)
Samsung SCH-u340
Samsung Galaxy Tab® 2 (10.1)
DROID X by MOTOROLA
Samsung Galaxy Tab®
Luge™ by Motorola Prepaid
Samsung Galaxy™ Stratosphere™
Spectrum™ 2 by LG
Samsung ATIV SE™
Samsung Galaxy Tab® S
Samsung Knack™
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
LG Accolade™
DROID 3 by MOTOROLA
LG 4G LTE USB Modem VL600
Samsung Galaxy Note® Pro
THUNDERBOLT™ by HTC
Pantech Jest™ 2
DROID Eris by HTC
Motorola Barrage™
LG VX8300
Apple® iPad® with Wi-Fi + 4G
Verizon MiFi™2200 Intelligent Mobile Hotspot
BlackBerry® Bold 9650 smartphone
LG G Pad™ X8.3
Motorola MOTO™ W755
Samsung Intensity®
LG enV®2
DROID by MOTOROLA
LG Cosmos™ Touch
Moto X™ - Designed by You
LG enV® TOUCH
Samsung Galaxy Legend™
Lancet™
Apple® iPad® with Retina display
Pantech Hotshot™
Samsung Fascinate™
Moto X™ - Designed by You (2nd Generation)
HTC Rezound™
DROID CHARGE by SAMSUNG
Samsung Alias™ 2
LG Optimus Exceed™ Prepaid
Pantech Breakout™
DROID INCREDIBLE by HTC
Nokia 2366i
Motorola XOOM™ 4G LTE
LG Migosm
LG VX5500
Verizon Wireless USB760 Modem
Casio G'zOne Boulder®
Intuition™ by LG
Apple® iPad® mini with Retina display
Samsung Galaxy Note® 10.1 2014 Edition
BlackBerry® Bold™ 9930 smartphone without camera
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Marauder™
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1
HTC Rhyme™
Motorola RAZR V3m
LG VX8360
Samsung Galaxy Tab® (10.1)
Verizon Wireless AirCard® 595U USB Modem
Nokia 6256i
LG VX5400
Casio G'zOne Brigade®
Samsung ATIV Odyssey™
Samsung Alias™
Sony Xperia® Z2
Nokia Lumia 2520
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Samsung Smooth™
DROID 2 GLOBAL by MOTOROLA
LG Optimus Zone™
BlackBerry® Storm2™ 9550 smartphone Prepaid
Pantech PN-215
Spectrum™ by LG
Samsung Galaxy Tab® 4
BlackBerry® Curve™ 9330 smartphone
Motorola W385
Dell™ Vostro™ V13 Laptop
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Tab® (7.7)
Verizon Wireless UM175 USB Modem
BlackBerry® Tour™ 9630 smartphone
Revolution™ by LG
LG Chocolate® Touch
Pantech Crux™
LG Ally™
Apple® iPad®
Pantech Caper™ Prepaid
Motorola RAZR V3m in Gray
BlackBerry® Pearl™ Flip 8230 smartphone
Samsung Reality™
DROID 2 by MOTOROLA
Verizon Wireless USB720 Modem
LG Enlighten®
LG Dare™
Verizon Converged VOIP Device
Blackberry Classic Non-Camera
LG Vortex™
Samsung SCH-u410
Sony Xperia® PLAY
Casio G'zOne Ravine® 2 Non-Camera
LG VX8350
BlackBerry® Curve™ 8330 smartphone
Motorola Adventure™ V750
Verizon Wireless CDM8975
Delphi Connect
Verizon Wireless Escapade®
Casio EXILIM
HTC Trophy™
DROID PRO by MOTOROLA
BlackBerry® Torch™ 9850 smartphone
Motorola MOTO™ VU204
Verizon Wireless G'zOne Type-S
BlackBerry® Curve™ 9370 smartphone
Samsung SCH-u430
BlackBerry® 8830 World Edition smartphone
Samsung Galaxy Camera®
Samsung Zeal™
HP® Mini 1151NR Netbook
LG VX5200
LG enV®
Samsung Omnia® II
Sierra Wireless AirCard® 580
LG Voyager™
Sierra Wireless AirCard® 555D
LG Chocolate® 3
Samsung SCH-a650
Samsung Juke
Motorola Entice™
DROID XYBOARD 10.1 by MOTOROLA
Pantech PN-210
BlackBerry® Curve™ 8530 smartphone
Sharp KIN™ ONE
Nokia 6015i Prepaid
Motorola MOTOKRZR K1m
Samsung SCH-u540
Verizon Wireless Razzle™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a930
Verizon Wireless PC5750 PC Card
Motorola W315
LG VX8700
Jest™
Verizon Wireless CDM8950
LG VX8100
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
LG Chocolate®
Motorola Rival™
LG Versa™
Verizon Wireless Adamant™
Nokia 2705 Shade™ Non-Camera
Verizon Wireless UM150 USB Modem
DROID XYBOARD 8.2 by MOTOROLA
LG VX6100
Motorola V325i
Samsung Gem™
Kyocera KWC 2325
Samsung Rogue™
LG Fathom®
Samsung Continuum™
Verizon Wireless Salute™
LG VX5300
Motorola RAZR V3c
Nokia 7205 Intrigue™
Nokia 7705 Twist™
Verizon Wireless USB727 Modem
Motorola DEVOUR™ with MOTOBLUR™
Motorola XOOM™
HP® Pavilion dm1-3010nr Notebook
Samsung Trance™
Samsung Gleam®
LG V
Motorola V325
Kyocera 7135 Smartphone
Samsung Renown™
Samsung Glyde™
DROID R2D2 by MOTOROLA
LG VX3300
Nokia 6205
Gateway® LT2016u Netbook
LG Glance™
G'zOne Boulder™ Black and Silver
LG VX3200
Compaq® Mini CQ10-688nr Netbook
Samsung SCH-a870
LG Clout™
Motorola MOTO Q™ 9c
Samsung i700 Pocket PC
LG VX4650
BlackBerry® Curve™ 9310 smartphone
Samsung SCH-a950
Sharp KIN™ TWO
Pantech PN-820
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon AD3700 Global USB Modem
Motorola MOTO™ Z6cx World Edition without Camera
LG VX4500
Motorola V65p
Motorola E815
Samsung SCH-a850
SCH-u410 Prepaid
Kyocera KX414
HTC® Ozone™ with TALKS™ for Verizon Wireless
LG VX6000
Nokia 2705 Shade™
HP® Mini 311-1037NR Netbook
HP® Mini 210-1076NR Netbook
Samsung SCH-a670
Samsung FlipShot®
HTC Merge®
Samsung Omnia®
HTC Apache XV6700
Samsung Sway™
Verizon Wireless Blitz® Prepaid
LG VX9400
Motorola CITRUS™
Kyocera K323
Kyocera KPC650
Samsung SCH-u550
Verizon Wireless USB1000 Global USB Modem
Nokia 2605 Mirage
Verizon Wireless V620
Sharp KIN™ TWOm
Nokia 6236i
Verizon Wireless V740 ExpressCard
Verizon Wireless PN-300
Motorola MOTORIZR Z6tv
Motorola MOTO™ Z6c World Edition
Nokia 3589i
Kyocera KX444
Verizon Wireless U630 PC Card
Motorola Rapture™ VU30
Motorola V710
Samsung SCH-a990
LG VENUS™
Kyocera SE47
Samsung i600 Smartphone
Nokia 2128i
Samsung SCH-a890
Samsung SCH-i830
Nokia 6315i
Motorola MOTO Q™ music 9m
Verizon Wireless XV6600 without Camera
Samsung SCH-a310
BlackBerry® 7250
Samsung SCH-i760
LG VX10
HP® Mini 110-1046NR Netbook
Samsung SCH-u620
BlackBerry® 7750
Samsung SCH-a610
HP® Mini 110-3098NR Netbook
Motorola T730
Kyocera KWC 2325 Prepaid
Nokia 6215i
HTC Touch Pro™
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Motorola V276
Samsung SCH-a630
Verizon Wireless CDM 7075
Motorola V276 Prepaid
Kyocera KX1v
Motorola T720
Samsung SCH-n330
Motorola Krave™ ZN4
Motorola Q™
Motorola V325xi
Samsung Saga™
Motorola C333
Kyocera KX2
Motorola V265
Motorola T300p
Kyocera K404
Samsung N150 Netbook
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG Chocolate®
LG VX2000
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Verizon Wireless V640
Samsung SCH-a530
Sharp KIN™ ONEm
Nokia 2285
Motorola V120e
Samsung SCH-i730
Motorola MOTOSLVR L7C
LG VX4700
Samsung SCH-a970
Lumia 2520 Prepaid

Terms & Conditions - Total Mobile Protection Coverage

[Important Consumer Information]

Total Mobile Protection is a bundle of services including Asurion Wireless Phone Protection, Extended Warranty (provided Verizon; not available in Florida), Verizon Tech Coach and Verizon Support and Protection. Terms for these services are available below.

 

Wireless Phone Protection
Please note that you will be separately receiving information regarding your Wireless Phone Protection (WPP) service from Asurion, the third-party insurance agency.

WPP Terms and Conditions.
 
Extended Limited Warranty or Service Contract
I. SERVICE CONTRACT OR LIMITED WARRANTY: IF YOU PURCHASED YOUR DEVICE, AS INCORPORATED WITHIN THE RECEIPT, IN ALABAMA, CALIFORNIA, HAWAII, KENTUCKY, ILLINOIS, NEVADA, NEW YORK, OKLAHOMA, OREGON, SOUTH CAROLINA, TEXAS, VERMONT, WASHINGTON OR WYOMING, THIS DOCUMENT IS A SERVICE CONTRACT, OTHERWISE, IT IS AN EXTENDED LIMITED WARRANTY.

II. FEE:

You will be billed a monthly charge in the amount of $3.00, in advance, to receive this Warranty or Service Contract. If you purchase this protection as a part of the Verizon Wireless Total Equipment Coverage package or as part of the Verizon Wireless Total Mobile Protection package you will be billed $2.00 per month for basic devices and $1.85 per month for iPhones and smartphones.  The fee is based on your equipment protection program and/or price plan. If, during the term of this agreement, you change your price plan or protection program, the fee may be increased.

III. WHAT THIS AGREEMENT COVERS:
A. COVERAGE IF IT IS AN EXTENDED LIMITED WARRANTY:
1. Verizon Wireless warrants your individually owned wireless device (hereinafter the "Product") against defects in material and workmanship under normal use and service. THIS WARRANTY COVERS THE WIRELESS DEVICE ONLY AND NOT ITS ACCESSORIES OR BATTERY, INCLUDING THOSE CONTAINED WITHIN THE ORIGINAL PACKAGE.

2. At its option, Verizon Wireless will replace the Product during the warranty period at no charge, as long as you return it in accordance with the terms of this Warranty to a Verizon Wireless Communications Store or other location specified by Verizon Wireless. The replacement device may be a new or reconditioned device of equal or comparable value to the Product. Non-original manufacturer's parts may be used in reconditioned device. All Products replaced by Verizon Wireless shall become the property of Verizon Wireless..

B. COVERAGE IF IT IS A SERVICE CONTRACT: If there is a defect (including pre-existing) in the material and/or workmanship of your individually owned wireless device (hereinafter the "Product"), and the Product has been subject only to normal use and service, Verizon Wireless agrees to replace the Product at no charge, as long as you return it in accordance with the terms of this Service Contract to a Verizon Wireless Communications Store or another location specified by Verizon Wireless. The replacement device may be a new or reconditioned device of equal or comparable value to the Product. Non-original manufacturer's parts may be used in reconditioned devices. All Products replaced by Verizon Wireless shall become the property of Verizon Wireless. THIS SERVICE CONTRACT COVERS THE WIRELESS DEVICE ONLY AND NOT ITS ACCESSORIES OR BATTERY, INCLUDING THOSE CONTAINED WITHIN THE ORIGINAL PACKAGE.

IV. WHAT THIS WARRANTY OR SERVICE CONTRACT DOES NOT COVER:
A. Defects or damage resulting from use of the Product in other than its normal and customary manner;

B. Defects or damage from misuse, accident or neglect;

C. Defects or damage from improper testing, operation, maintenance, installation, adjustment or any alteration or modification of any kind;

D. Breakage or damage to antennas unless caused directly by defects in material or workmanship;

E. Products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection and testing to verify any warranty claim;

F. Products with labels removed or illegible serial numbers;

G. Defects or damage due to spills of or immersion in food or liquid;

H. Scratches on all plastic surfaces and externally exposed parts resulting from normal use; and/or

I. Damage resulting from normal wear and tear.

V. HOW LONG THIS WARRANTY OR SERVICE CONTRACT LASTS:
Verizon Wireless will provide the warranties or benefits, described in Paragraph III, for as long as you subscribe to this program, from the date you activate service or for the duration of your continuous active service with Verizon Wireless using the Product, whichever is less. Activation will be deemed to be no later than fifteen (15) days from the date of delivery of the Product to you, the owner.

VI. HOW TO GET YOUR REPLACEMENT DEVICE UNDER THIS AGREEMENT:
To receive your replacement device, present your Product to any Verizon Wireless Communications Store, along with your bill of sale or comparable substitute proof of sale.

VII. YOUR OBLIGATIONS UNDER THIS WARRANTY OR SERVICE CONTRACT:
You must use the Product in a normal way; you must protect against further damage to the Product if there is a covered defect; you must follow the Product's instruction manual.

VIII. HOW AND WHEN YOU OR WE MAY TERMINATE THIS WARRANTY OR SERVICE CONTRACT:
A. Subject to Paragraph VIII.B., we may terminate this Warranty or Service Contract at any time. You may terminate this Warranty or Service Contract at any time. If your wireless service with Verizon Wireless is terminated or expires for any reason, you will be deemed to have terminated this Warranty or Service Contract. If you or Verizon Wireless terminate this Warranty or Service Contract more than thirty (30) days after receiving this Warranty or Service Contract, you will receive a prorated refund of your monthly fee for this Warranty or Service Contract, as applicable.

B. For residents of Georgia, this Service Contract can only be terminated by Verizon Wireless for fraud, material misrepresentation or your failure to pay amounts due hereunder. For residents of Nevada, Verizon Wireless may not terminate this Service Contract before the expiration of the agreed term, if the Service Contract has been in effect for seventy (70) days, except if you: (1) fail to pay an amount when due; (2) commit fraud or make a material misrepresentation in obtaining this Service Contract, or in presenting a claim; or (3) perform any act or omission or violate any condition of this Service Contract, after the effective date of this Service Contract that substantially and materially increases the service required under this Service Contract. Cancellation of this Service Contract by Verizon Wireless will be effective fifteen (15) days after you receive the notice of cancellation.

C. If within thirty (30) days of receiving this Warranty or Service Contract you wish to cancel service and you have not made a claim under this Warranty or Service Contract, simply notify Verizon Wireless and we will refund all fees paid up to the date of termination.

D. IF YOU CANCEL AS DESCRIBED IN THE IMMEDIATELY PRECEDING PARAGRAPH, VERIZON WIRELESS MUST PROVIDE YOU WITH A FULL REFUND NO LATER THAN THIRTY (30) DAYS AFTER YOU RETURN THE DOCUMENT. IF VERIZON WIRELESS DOES NOT REFUND YOUR MONEY DURING THIS TIME PERIOD, YOU ARE ENTITLED TO RECEIVE A REFUND IN THE AMOUNT OF WHAT YOU PAID, PLUS AN EXTRA TEN PERCENT (10%) FOR EACH MONTH IN WHICH YOUR MONEY IS NOT REFUNDED.

IX. OTHER CONDITIONS:
A. This Warranty or Service Contract is extended to the original subscriber buyer only and may not be assigned or transferred to subsequent subscriber buyers. This is Verizon Wireless' complete Warranty or Service Contract for your Product. Verizon Wireless assumes no obligation or liability for additions or modifications to this Warranty or Service Contract unless made in writing and signed by an officer of Verizon Wireless. If this document is a Warranty, Verizon Wireless does not warrant the installation, maintenance or service of the equipment, accessories, batteries or parts.

B. Verizon Wireless cannot be responsible in any way under this Warranty or Service Contract for any ancillary equipment attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment. All such equipment is expressly excluded from this Warranty or Service Contract. Furthermore, Verizon Wireless cannot be responsible for any damage to the Product resulting from the use of ancillary equipment not furnished by Verizon Wireless for use with individually owned equipment.

C. When the Product is used in conjunction with ancillary or peripheral equipment not furnished by Verizon Wireless, Verizon Wireless does not warrant and shall not supply service in connection with the operation of the Product/peripheral combination, and Verizon Wireless will honor no warranty or service claim where the Product is used in such a combination and it is determined by Verizon Wireless that there is no fault with the Product. Verizon Wireless specifically disclaims any responsibility for any damage caused in any way by the use of product accessories and peripherals (specific examples include, but are not limited to, batteries, chargers, adapters and power supplies) when such accessories and peripherals are not furnished by Verizon Wireless.

X. GENERAL PROVISIONS IF THIS IS A WARRANTY:
A. This Warranty sets forth our responsibilities regarding the Product. Replacement of the Product, as described herein, is your exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES, IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. FURTHER, NO WARRANTY IS MADE AS TO COVERAGE, AVAILABILITY OR GRADE OF SERVICE PROVIDED BY VERIZON WIRELESS.

B. IN NO EVENT SHALL VERIZON WIRELESS BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OR PUNITIVE DAMAGES OR ATTORNEYS' FEES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.

C. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

XI. GENERAL PROVISIONS IF THIS IS A SERVICE CONTRACT:
A. This Service Contract sets forth our responsibilities regarding the Product. Replacement of the Product, as described herein, is your exclusive remedy. THIS DOCUMENT IS NOT A WARRANTY.

B. Obligations of Verizon Wireless under this Service Contract are backed by the full faith and credit of Verizon Wireless.

XII. OTHER RIGHTS:
A. This Warranty or Service Contract gives you specific legal rights. You may have additional rights that vary from state to state.

B. Residents of Georgia and Kentucky may file a claim with Federal Insurance Co., 15 Mountain View Road, Warren, NJ 07059, directly if Verizon Wireless does not honor your claim within sixty (60) days after you filed your proof of loss. Residents of Connecticut may file a claim with Balboa Insurance Company, Suite 200, 3349 Michelson Drive, Irvine, CA 92612-8893 directly if Verizon Wireless fails to perform according to the terms hereof.

C. Resolution of Disputes for Connecticut Residents Only: Any disputes between Verizon Wireless and residents of Connecticut arising under this Warranty shall be decided by an arbitration process. A written complaint containing a description of the dispute, the purchase price, the cost of the repair of the Product and a copy of the warranty form can be mailed to: State of Connecticut, Insurance Department, P.O. Box 816, Hartford, CT 06142-0816, Attn.: Consumer Affairs.

D. Defective equipment must be returned or holder will be subject to a non-return fee equal to the cost of the non-promotion retail price. Subject to equipment availability at time of processing. Customer agrees to "like" device if same model is no longer available.

SELLER:
(Entity Financially and Legally Obligated to Perform Service)

Verizon Wireless Services, LLC
One Verizon Way
Basking Ridge, NJ 07920-1097
.


Verizon Tech Coach

Verizon Tech Coach terms and conditions are available here: Verizon Tech Coach Terms and Conditions

Total Equipment Coverage - Terms & Conditions

Total Equipment Coverage is a bundle of services including Asurion Wireless Phone Protection, and Extended Warranty (provided Verizon; not available in Florida). Terms for these services are available below.

Wireless Phone Protection
Please note that you will be separately receiving information regarding your Wireless Phone Protection (WPP) service from Asurion, the third-party insurance agency.

WPP Terms and Conditions.

Extended Limited Warranty or Service Contract terms are stated above in the "Extended Limited Warranty or Service Contract" section.

Last Updated: 10/2013

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