Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Apple® iPhone® 6 Plus
Apple® iPhone® 5s
Apple® iPad® 2
Samsung Galaxy S® 6
Samsung Convoy™ 3
Samsung Galaxy S7
Apple® iPhone® 6s
Samsung Galaxy S® 4
Apple® iPhone® 5c
DROID TURBO 2
Verizon Ellipsis™ Jetpack®
DROID MAXX by MOTOROLA
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Samsung Galaxy S7 edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Core Prime™
Verizon Ellipsis® 8
Apple® iPhone® 5
Verizon Ellipsis™ 7
Apple® iPhone® 4s
Droid Turbo in Ballistic Nylon
LG G3
LG G4™
Apple® iPhone® 4
Droid Turbo by Motorola
Apple® iPhone® SE
Samsung Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
DROID MAXX 2
LG Revere® 3
DROID MINI by MOTOROLA
Samsung Galaxy S® III
Samsung Galaxy Note® 3
LG Cosmos™ 3
LG G2
Verizon MiFi® 4G LTE Global USB Modem U620L
DROID RAZR M by MOTOROLA
Verizon 4G LTE Broadband Router with Voice
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
LG G Vista
Samsung Gusto® 3
HTC One® (M8)
Verizon Wireless Home Phone
Samsung Galaxy J1™ Prepaid
LG Extravert™ 2
Brigadier™ by Kyocera
HTC Desire® 526
Pantech 4G LTE Global USB Modem UML290
Casio G'zOne Commando®
Ellipsis™ Jetpack® MHS800L
LG G Pad 8.3 LTE
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
DROID ULTRA by MOTOROLA
LG V10™
Moto E™ Prepaid
LG G5™
HTC Desire® 626
Casio G'zOne Commando® 4G LTE
DuraXV
Verizon 4G LTE USB Modem 551L
Gear S2
Casio G'zOne Ravine® 2
Verizon Ellipsis® 10
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Galaxy Note® II
Samsung Galaxy S® 4 mini
Moto X™ (2nd Gen.)
hum by Verizon
Moto X™ by Motorola
Sony Xperia® Z3v
iPad® Pro
HTC One M9
Verizon 4G LTE USB Modem UML295
Transpyre™ Prepaid
LG Optimus Zone™ 2 Prepaid
Microsoft Lumia 735
GizmoPal™
HTC 10™
Galaxy Note® Edge
Nexus 6
DROID TURBO 2 - Designed by You
Nokia Lumia 928
Samsung Gusto® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Brightside™
Verizon 4G LTE Broadband Router
Verizon Wireless AirCard® 595
Gear S®
LG Optimus Zone™ 3 Prepaid
Samsung Convoy™ 2
Moto G™ by Motorola
LG G Pad™ X8.3
HTC One®
LG Exalt™
BlackBerry® Bold™ 9930 smartphone
Samsung Intensity™ II
LG K4™ LTE
iPad® Air 2
Nokia Lumia Icon
Nokia Lumia 822
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Optimus Exceed™ 2
LG Revere®
DROID INCREDIBLE 4G LTE by HTC
Samsung Galaxy S® III mini
DROID RAZR MAXX HD by MOTOROLA
LG Terra™
DROID RAZR by MOTOROLA
GizmoPal® 2 by LG
Lancet™ for Android™
Samsung Intensity™ III
Lucid™3 by LG
Samsung Galaxy Tab® 2 (7.0)
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
LG Cosmos™ 2
Verizon SureResponse®
Blackberry Classic
PRIV™ by Blackberry®
LG Octane™
HTC One® (M8) for Windows®
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
G Pad™ 10.1 LTE
LG Revere® 2
GizmoGadget™ by LG
Verizon LTE Internet and Home Phone
LG enV®3
Apple® iPad® Air™
Lancet™
LTE Internet (Installed)
DROID RAZR MAXX by MOTOROLA
Samsung Convoy® 4
DROID DNA by HTC
DROID RAZR HD by MOTOROLA
Samsung Convoy™
LG Accolade™
LG Exalt™II
G Pad™ 7.0 LTE
Apple® iPad® mini with Retina display
Samsung Galaxy Tab S2
iPad Pro™ (9.7-inch)
HTC One® remix
Samsung Galaxy Tab® 4 (10.1)
Google Nexus 7
Microsoft Surface 3
Apple® iPad® with Wi-Fi + 4G
Apple® iPad® mini
Kyocera DuraXV+
Samsung Gusto®
LG Cosmos™
BlackBerry® Z10 smartphone
Samsung Illusion™
Enact™ by LG
DROID BIONIC by MOTOROLA
Verizon Wireless USB760 Modem
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® 2 (10.1)
DROID by MOTOROLA
Samsung Galaxy Tab®
Lucid™ by LG
Casio G'zOne Ravine®
Samsung Galaxy™ Stratosphere™ II
DROID 4 by MOTOROLA
Samsung Galaxy Stellar™
Samsung Haven™
Motorola RAZR V3m
BlackBerry® Q10 smartphone
BlackBerry® Z30 smartphone
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (8.0)
LG Extravert™
HTC Desire® 612
Samsung Galaxy J3 (2016)
DROID X2 by MOTOROLA
Hydro ELITE by KYOCERA
Galaxy Tab E (8.0)
Galaxy Nexus by Samsung
Lucid™2 by LG
LG VX8300
LG enV® TOUCH
Apple® iPad® with Retina display
Moto X™ - Designed by You (2nd Generation)
iPad® mini 4
DROID X by MOTOROLA
Ellipsis® Kids
BlackBerry® Bold 9650 smartphone
Motorola MOTO™ W755
LG Vortex™
Motorola Barrage™
DROID 3 by MOTOROLA
HTC One® max
LG enV®2
Samsung Galaxy Note® Pro
Pantech Perception™
Windows Phone 8X by HTC
Galaxy Tab E
Sony Xperia® Z2
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Intensity™
Watch Urbane™ 2nd Edition LTE
Samsung Smooth™
Samsung Alias™ 2
LG Cosmos™ Touch
Pantech Hotshot™
LG VX5500
Pantech Jest™ 2
Motorola XOOM™ 4G LTE
Samsung Knack™
Pantech Breakout™
Samsung ATIV SE™
Spectrum™ 2 by LG
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Tab® (10.1)
iPad® mini 3
LG Optimus Zone™
Samsung Fascinate™
Samsung Galaxy Tab® S
Casio G'zOne Boulder®
Samsung Galaxy Legend™
Moto X™ - Designed by You
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Dell™ Vostro™ V13 Laptop
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Note® 10.1
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Verizon Converged VOIP Device
Samsung Galaxy™ Stratosphere™
Luge™ by Motorola Prepaid
LG VX8360
Casio G'zOne Brigade®
LG VX5400
HTC Rhyme™
DROID 2 by MOTOROLA
Samsung Gear S2 classic
DROID CHARGE by SAMSUNG
THUNDERBOLT™ by HTC
LG Migosm
Samsung ATIV Odyssey™
Casio G'zOne Rock™
DROID 2 GLOBAL by MOTOROLA
Samsung SCH-u340
Pantech Marauder™
Intuition™ by LG
DROID INCREDIBLE by HTC
Verizon Wireless UM175 USB Modem
Samsung Galaxy Camera®
Samsung Galaxy Note® 10.1 2014 Edition
Delphi Connect
HTC Rezound™
Samsung Galaxy View
Nokia Lumia 2520
BlackBerry® Pearl™ Flip 8230 smartphone
Samsung Galaxy Tab® (7.7)
Motorola W385
LG VX8350
BlackBerry® Curve™ 9330 smartphone
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Wireless G'zOne Type-S
Apple® iPad®
BlackBerry® Curve™ 8530 smartphone
BlackBerry® Storm2™ 9550 smartphone Prepaid
BlackBerry® Curve™ 8330 smartphone
Motorola MOTO™ VU204
Motorola Adventure™ V750
Samsung Alias™
Verizon Wireless Escapade®
LG Ally™
Verizon Wireless USB720 Modem
Revolution™ by LG
Samsung Juke
Samsung SCH-u410
LG Voyager™
Pantech Caper™ Prepaid
Casio EXILIM
LG Chocolate® Touch
Samsung Reality™
LG Chocolate®
Verizon Wireless Coupe™
Verizon Wireless USB727 Modem
Pantech Crux™
Spectrum™ by LG
Sony Xperia® PLAY
LG Enlighten®
LG Dare™
Sierra Wireless AirCard® 555D
Samsung Omnia® II
LG VX5300
HP® Mini 1151NR Netbook
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Torch™ 9850 smartphone
Motorola MOTOKRZR K1m
Verizon Wireless PC5750 PC Card
Samsung SCH-u430
LG Optimus Exceed™ Prepaid
DROID PRO by MOTOROLA
LG Chocolate® 3
G'zOne Boulder™ Black and Silver
BlackBerry® 8830 World Edition smartphone
Samsung Rogue™
Verizon Wireless UM150 USB Modem
LG VX5200
BlackBerry® Curve™ 9370 smartphone
Samsung SCH-u540
HTC Trophy™
Motorola V325
Samsung SCH-a650
DROID XYBOARD 10.1 by MOTOROLA
Motorola Entice™
LG VX3200
Verizon Wireless CDM8975
DROID ERIS by HTC
LG VX6100
Gateway® LT2016u Netbook
Sierra Wireless AirCard® 580
Verizon Wireless Razzle™
Samsung Zeal™
Motorola W315
Blackberry Classic Non-Camera
LG VX8700
LG VX3300
Samsung Sway™
Samsung SCH-a930
Nokia 2705 Shade™ Non-Camera
Motorola MOTO™ Z6c World Edition
Samsung Gleam®
LG enV®
Samsung SCH-a670
Verizon Wireless G'zOne Type-S Push to Talk without Camera
HP® Pavilion dm1-3010nr Notebook
LG Versa™
Samsung Continuum™
Motorola RAZR V3m in Gray
Samsung SCH-a870
Motorola E815
DROID XYBOARD 8.2 by MOTOROLA
BlackBerry® Curve™ 9310 smartphone
Pantech PN-215
LG Clout™
Sharp KIN™ ONE
Nokia 6015i Prepaid
Nokia 6205
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Nokia 7705 Twist™
Samsung SCH-u550
Verizon Wireless CDM8950
Motorola MOTO Q™ 9c
Motorola V60s
LG VX6000
Samsung Renown™
Samsung Trance™
HTC Merge®
Verizon Wireless V740 ExpressCard
Motorola CITRUS™
Samsung SCH-a850
Motorola V325i
LG VX4500
LG VX4650
Motorola DEVOUR™ with MOTOBLUR™
Motorola Krave™ ZN4
Pantech PN-820
Motorola Rival™
Samsung i700 Pocket PC
LG Fathom®
Samsung SCH-a950
Nokia 7205 Intrigue™
Samsung N150 Netbook
Pantech PN-210
Compaq® Mini CQ10-688nr Netbook
Samsung FlipShot®
Nokia 2128i
Verizon Wireless USB1000 Global USB Modem
Motorola RAZR V3c
Nokia 2705 Shade™
Verizon Wireless Adamant™
LG V
LG Glance™
Samsung SCH-a310
Samsung Omnia®
DROID R2D2 by MOTOROLA
Motorola XOOM™
Verizon AD3700 Global USB Modem
LG VX8100
Kyocera KPC650
Verizon Wireless Salute™
Samsung Gem™
HTC Apache XV6700
Sharp KIN™ TWO
SCH-u410 Prepaid
Nokia 2605 Mirage
HP® Mini 110-3098NR Netbook
HP® Pavilion dm1-2010nr Entertainment Notebook
Kyocera KX1v
Jest™
Sharp KIN™ ONEm
Motorola V276
Samsung SCH-a630
Samsung SCH-u620
HP® Mini 311-1037NR Netbook
Motorola Q™
Samsung SCH-i760
LG VX9400
HTC Touch Pro™
LG VENUS™
Motorola V265
Kyocera KX414
Sharp KIN™ TWOm
Verizon Wireless PN-300
Verizon Wireless CDM 7075
Motorola V710
Motorola V65p
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Motorola MOTO™ Z6cx World Edition without Camera
HP® Mini 210-1076NR Netbook
Nokia 2366i
Verizon KPC680 ExpressCard®
Verizon Wireless Blitz® Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-a890
HP® Mini 110-1046NR Netbook
Motorola V325xi
Kyocera K404
Samsung i600 Smartphone
Nokia 6215i
Motorola Rapture™ VU30
Kyocera KX2
LG VX2000
Motorola V60p
Nokia 2285
Kyocera KX444
Samsung SCH-i730
LG VX4700
Samsung Glyde™
Kyocera K323
Motorola MOTO Q™ music 9m
Motorola MOTORIZR Z6tv
Verizon Wireless XV6600 without Camera
Samsung SCH-a790
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Nokia 6236i
BlackBerry® 7250
Verizon Wireless U630 PC Card
Nokia 6315i
Kyocera SE47
Samsung Saga™
Verizon Wireless V620
Samsung SCH-a795
Motorola MOTOSLVR L7C
Samsung SCH-i830
BlackBerry® 7750
Samsung SCH-a610
Nokia 6305i
Motorola V120e
Samsung SCH-a970
Motorola T720
Samsung SCH-n330
Motorola T300p
Motorola V276 Prepaid
Motorola C333

Understand and Change Your Plan FAQs

General Information
  1. What is my plan?

    To find out which plan you have, go to the My Plan page in My Verizon. Your plan details and current features and services will be listed for you.



  2. How many allowance minutes, messages and data do I have included in my plan?

    You can view your allowance minutes, messages and data allowance from the My Usage page in My Verizon. To view more details about the plan, click on the plan name link.

    Note: If you have more than one mobile number on your account, select the one you want from the dropdown in the My Devices section.



  3. How do I change my minutes, messages or data allowance online?

    If you have a plan with an unlimited minutes and messages option, such as The Verizon Plan, data will be the only allowance you can change online. All other plans will have options for changing each allowance (i.e., minutes, messages and data) and an option to switch to The Verizon Plan.

    To change your minutes, messages or data allowance:

    1. Go to the Change Your Plan page in My Verizon.

    2. Tap or click the Select button for the option to change your current plan.

    3. Select the allowance(s) of your plan you'd like to change (e.g., minutes, messages and/or data) to view the different allowance options you can choose from.

    4. Use the dropdown at the bottom of the allowance section to select your new plan.

      Note: If you have more than one device on your account and the allowance isn't shared between the devices, you'll see separate dropdowns for each device.

    5. Click Continue to the Next Step.

    6. Review your changes and click Confirm.

      Note: You may have the option to choose when you want the changes to take effect. To select a different date than the one recommended, click Change Start Date?, select a new date and click Confirm.


    You've successfully changed your minutes, messages or data allowance.

    You can also watch our How to Change Your Calling Plan video for instructions.



  4. How do I switch to The Verizon Plan?

    If you want to switch to The Verizon Plan, you can change your plan online:

    1. Go to the Change Your Plan page in My Verizon.

    2. Tap or click Select in the Switch to The Verizon Plan section.

    3. Select the plan size you want. Make sure to pick a size with enough data to share between all devices on your account.

      Note: A recommended data amount will be selected for you based on the number of devices on your account and the average data usage of Verizon Wireless customers. However, your actual data usage may be more or less than average. If you aren't sure how much data you typically use each month, you can use our Data Calculator to help estimate your data usage.

    4. Click Switch to this Plan.

    5. Follow the onscreen prompts to review your changes and confirm your plan change.

      Note: When reviewing your changes, you may have the option to choose when you want the changes to take effect. To select a different date than the one recommended, click Change Start Date?, select a new date and click Confirm.


    You've successfully switched to The Verizon Plan.



  5. If I change my plan, will my upgrade eligibility date be reset?

    No, your upgrade eligibility won't be affected by a plan change.



  6. Will changing my plan affect my contract end date?

    No, your contract end date won't be affected by a plan change.



  7. Will I be charged a fee to change my plan or my minutes, messages or data allowance?

    No, there's no cost to change your plan or your allowances in My Verizon. However, your monthly access charge, taxes and surcharges may increase depending on the price of the plan you choose.

    Note: If you have a plan with an unlimited minutes and messages option, such as The Verizon Plan, data will be the only allowance you can change online. All other plans will have options for changing each allowance (i.e., minutes, messages and data) and an option to switch to The Verizon Plan.



  8. Can I increase the minutes on my current plan if it’s a discontinued plan?

    No, you won't be able to increase the minutes on a discontinued plan, but you can change to a plan that's currently available.



  9. How can I determine which minutes, messages or data allowance is best for me?

    We recommend you refer to your past usage to get a better idea of what your estimated minutes, messages and/or data usage may be per month.  This information is available in your previous bills. You can view up to 12 months of recent bills in My Verizon. Once you know what your average usage is per month, you'll be able to select the minutes, messages and data allowance that best meets your needs.

    If you're selecting a data allowance for the first time, refer to our Data Calculator to help estimate how much data you may use per month.



  10. How soon after changing my plan or allowances for minutes, messaging or data will My Verizon display my new plan?

    Your new plan or data allowances should display in My Verizon within 24 hours after making the change or after the date you've selected for the change.



  11. How do I check my how much of my minutes, messages and data I've used this month?

    There are two ways to check how much of your allowance you've used during your current bill cycle:

    • Online - View your usage in the My Plan section of the My Verizon Home page.

    • By phone - Call #MIN or #DATA (airtime free) from your mobile phone.


  12. If I have a pending order on my account, can I change my plan or my allowances for minutes, messages or data online?

    No. If you currently have a pending order on your account, you won't be able to change your plan allowances online until the pending order is completed or removed from your account. Learn more on our Pending Orders Information page.

    An Account Owner or Account Manager can remove a pending order from an account online in My Verizon. Learn more about account access roles.

    Note: If a pending order is removed, then it's canceled and the order will have to be placed again.

    To remove a pending order from your account:

    1. Go to the My Orders page in My Verizon.
    2. Click View pending account changes.
    3. Click Delete next to the pending order you wish to remove.
    4. Click Delete pending account change.


Business Plans
  1. How do I determine if a business plan is the right option for me?

    You can learn more about our business solutions online to see if a business plan is the right choice for your company.



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