VZ Navigator®

VZ Navigator is a GPS navigation app that features voice-guided directions, 3D maps, traffic-aware routing and spoken incident alerts. It also includes movie and event info, gas prices, local search and voice-activated address entry all in one package.
Select Your Device
Samsung Galaxy S® 5
Apple® iPhone® 6
Apple® iPhone® 6 Plus
Samsung Galaxy S® 4
Apple® iPhone® 5
Apple® iPhone® 5s
Apple® iPhone® 5c
LG G3
Apple® iPhone® 4s
Samsung Galaxy Note® 4
Verizon Ellipsis™ 7
Samsung Galaxy S® III
Apple® iPhone® 4
DROID MAXX by MOTOROLA
DROID RAZR M by MOTOROLA
Apple® iPad® 2
LG G2
Droid Turbo by Motorola
Samsung Galaxy Note® 3
HTC One® (M8)
DROID ULTRA by MOTOROLA
Verizon Ellipsis™ Jetpack®
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Droid Turbo in Ballistic Nylon
DROID MINI by MOTOROLA
Ellipsis™ 8
LG G Pad 8.3 LTE
Samsung Network Extender
Samsung Galaxy Note® II
Brigadier™ by Kyocera
LG G Vista
Jetpack® MiFi® 6620L
Verizon Wireless Home Phone
Samsung Galaxy S® 4 mini
HTC One®
LG Extravert™ 2
LG Cosmos™ 3
LG Revere® 3
Nokia Lumia 928
Pantech 4G LTE Global USB Modem UML290
DROID RAZR MAXX HD by MOTOROLA
Casio G'zOne Commando® 4G LTE
Moto X™ by Motorola
Samsung Gusto® 3
Samsung Convoy™ 3
DROID RAZR by MOTOROLA
DROID DNA by HTC
Nokia Lumia 822
Verizon 4G LTE Broadband Router with Voice
Galaxy Note® Edge
Samsung Brightside™
Moto X™ (2nd Gen.)
Lucid™3 by LG
Sony Xperia® Z3v
Samsung Galaxy S® III mini
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Nokia Lumia Icon
Moto G™ by Motorola
LG Optimus Exceed™ 2
Casio G'zOne Commando®
DROID RAZR MAXX by MOTOROLA
DuraXV
Samsung Intensity® III
Samsung Illusion™
Casio G'zOne Ravine® 2
Samsung Galaxy Core Prime™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
DROID RAZR HD by MOTOROLA
Transpyre™ Prepaid
Verizon 4G LTE USB Modem UML295
Samsung Intensity® II
BlackBerry® Z10 smartphone
HTC One® (M8) for Windows®
DROID 4 by MOTOROLA
Lucid™2 by LG
Lucid™ by LG
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG Cosmos™ 2
LG Octane™
LG Optimus Zone™ 2
Windows Phone 8X by HTC
Hydro ELITE by KYOCERA
Enact™ by LG
BlackBerry® Bold™ 9930 smartphone
LG Optimus Exceed™ Prepaid
Samsung Convoy™ 2
HTC Desire® 612
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
G Pad™ 10.1 LTE
Apple® iPad® Air™
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
iPad® Air 2
Samsung Galaxy Stellar™
LG Revere® 2
DROID BIONIC by MOTOROLA
Samsung Galaxy Tab® 2 (7.0)
Google Nexus 7
Verizon 4G LTE USB Modem 551L
Samsung Galaxy™ Stratosphere™ II
Galaxy Nexus by Samsung
LG Revere®
BlackBerry® Q10 smartphone
HTC One® remix
HTC One® max
Pantech Perception™
DROID INCREDIBLE 2 by HTC
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
G Pad™ 7.0 LTE
LG enV®3
Apple® iPad® mini
DROID X2 by MOTOROLA
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab® 4 (10.1)
Spectrum™ 2 by LG
Verizon SureResponse®
Luge™ by Motorola Prepaid
LG Cosmos™
DROID INCREDIBLE 4G LTE by HTC
Samsung Convoy™
Samsung ATIV SE™
Apple® iPad® with Wi-Fi + 4G
Samsung Galaxy Tab® 4 (8.0)
BlackBerry® Z30 smartphone
LG Extravert™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LTE Internet (Installed)
DROID X by MOTOROLA
THUNDERBOLT™ by HTC
Samsung Galaxy™ Stratosphere™
Gear S®
Samsung Gusto® 2
DROID 3 by MOTOROLA
Blackberry Classic
DROID INCREDIBLE by HTC
Casio G'zOne Ravine®
Samsung Gusto®
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID by MOTOROLA
Samsung Galaxy Legend™
LG 4G LTE USB Modem VL600
HTC Rezound™
Motorola Barrage™
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Note® Pro
Samsung Intensity®
Motorola MOTO™ W755
Pantech Breakout™
DROID CHARGE by SAMSUNG
LG enV®2
Moto X™ - Designed by You
Intuition™ by LG
GizmoPal™
Samsung Fascinate™
LG enV® TOUCH
Verizon 4G LTE Broadband Router
Samsung Galaxy Tab® S
LG VX8300
HTC Rhyme™
Apple® iPad® with Retina display
Samsung ATIV Odyssey™
Pantech Jest™ 2
Ellipsis™ Jetpack® MHS800L
Samsung Galaxy Tab®
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Marauder™
Sony Xperia® Z2
Samsung Alias™ 2
LG Cosmos™ Touch
Motorola RAZR V3m
Moto X™ - Designed by You (2nd Generation)
Apple® iPad® mini with Retina display
Samsung Galaxy Tab® (10.1)
Samsung Galaxy Note® 10.1 2014 Edition
LG Accolade™
Motorola XOOM™ 4G LTE
Samsung Galaxy Note® 10.1
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Knack™
Spectrum™ by LG
LG VX5500
Pantech Hotshot™
Casio G'zOne Brigade®
Samsung Smooth™
LG VX8360
LG VX5400
Revolution™ by LG
LG Optimus Zone™
iPad® mini 3
DROID 2 GLOBAL by MOTOROLA
Samsung SCH-u340
BlackBerry® Curve™ 9330 smartphone
BlackBerry® Storm2™ 9550 smartphone Prepaid
Casio G'zOne Rock™
LG Enlighten®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
BlackBerry® Tour™ 9630 smartphone
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Samsung Galaxy Tab® 4
DROID 2 by MOTOROLA
Samsung Reality™
Casio G'zOne Boulder®
LG Chocolate® Touch
Nokia Lumia 2520
Delphi Connect
Casio G'zOne Ravine® 2 Non-Camera
Samsung Galaxy Tab® (7.7)
Apple® iPad®
Motorola W385
Samsung Haven™
LG Vortex™
LG Ally™
Verizon Wireless UMW190 Global USB Modem
Motorola Adventure™ V750
Pantech Crux™
BlackBerry® Curve™ 8330 smartphone
Verizon Wireless USB760 Modem
Verizon Wireless USB760 Modem
Moto E™ Prepaid
LG VX8350
Samsung SCH-u410
LG Dare™
Pantech Caper™ Prepaid
Verizon Wireless UM175 USB Modem
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
Sony Xperia® PLAY
Motorola MOTO™ VU204
BlackBerry® 8830 World Edition smartphone
Verizon Wireless CDM8975
DROID PRO by MOTOROLA
Verizon Wireless USB720 Modem
Lumia 2520 Prepaid
BlackBerry® Curve™ 8530 smartphone
Samsung Continuum™
Verizon Wireless Escapade®
Dell™ Vostro™ V13 Laptop
Verizon Converged VOIP Device
BlackBerry® Curve™ 9370 smartphone
Samsung SCH-u430
Motorola MOTOKRZR K1m
LG enV®
LG Voyager™
LG Chocolate® 3
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless USB727 Modem
Samsung Trance™
Motorola Entice™
Jest™
Casio EXILIM
Samsung Zeal™
Samsung Galaxy Camera®
Samsung Rogue™
Motorola CITRUS™
LG VX8100
LG Glance™
Verizon Wireless G'zOne Type-S
Blackberry Classic Non Camera
LG Clout™
HP® Pavilion dm1-3010nr Notebook
LG VX5300
DROID Eris by HTC
DROID XYBOARD 8.2 by MOTOROLA
Motorola W315
Motorola V325i
Verizon Wireless V740 ExpressCard
BlackBerry® Pearl™ Flip 8230 smartphone
Verizon Wireless Salute™
Verizon Wireless Razzle™
Motorola Rival™
Verizon Wireless Adamant™
LG VX5200
LG VX8700
Verizon Wireless PC5750 PC Card
LG Versa™
LG Fathom®
Motorola XOOM™
Samsung SCH-u540
Motorola RAZR V3c
Motorola MOTO Q™ 9c
Samsung SCH-a870
Samsung SCH-a930
LG Migosm
LG VX3200
LG VX6100
Samsung Omnia® II
Samsung SCH-a950
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
Verizon Wireless UM150 USB Modem
LG VX3300
LG Chocolate®
Sharp KIN™ TWOm
Verizon Wireless CDM8950
BlackBerry® Curve™ 9310 smartphone
Samsung Gleam®
Nokia 6205
G'zOne Boulder™ Black and Silver
Samsung Alias™
LG VX4650
DROID R2D2 by MOTOROLA
Samsung SCH-a650
HP® Mini 1151NR Netbook
Samsung Juke
Verizon Wireless AirCard® 595U USB Modem
Verizon AD3700 Global USB Modem
Nokia 7205 Intrigue™
Motorola MOTO™ Z6c World Edition
Nokia 7705 Twist™
LG VX4500
Motorola DEVOUR™ with MOTOBLUR™
LG VX9400
Samsung SCH-a850
HP® Mini 311-1037NR Netbook
HP® Mini 210-1076NR Netbook
Samsung Renown™
Samsung SCH-u550
Kyocera 7135 Smartphone
HTC® Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless USB1000 Global USB Modem
Motorola V325
Pantech PN-820
LG VX6000
HP® Mini 110-3098NR Netbook
Pantech PN-215
Kyocera K323
Gateway® LT2016u Netbook
Motorola Q™
Nokia 3589i
Motorola V60s
Samsung Glyde™
LG VX8600
Sharp KIN™ ONE
SCH-u410 Prepaid
Nokia 2705 Shade™ Non-Camera
Samsung i700 Pocket PC
Samsung Gem™
HTC Apache XV6700
LG Chocolate®
Motorola T720
Samsung SCH-u620
Verizon Wireless AirCard® 595
LG VX3100
Nokia 6015i Prepaid
LG V
Samsung Omnia®
BlackBerry® 7250
Pantech PN-210
Nokia 6315i
Verizon Wireless XV6600 without Camera
Kyocera KWC 2325 Prepaid
Sharp KIN™ ONEm
Samsung SCH-i760
HTC Touch Pro™
Samsung Sway™
LG VX3450
LG VX7000
Samsung N150 Netbook
Compaq® Mini CQ10-688nr Netbook
Kyocera KWC 2325
Nokia 6215i
Motorola MOTOSLVR L7C
LG VENUS™
Sierra Wireless AirCard® 580
Samsung i600 Smartphone
Kyocera KX414
Motorola E815
Motorola MOTO Q™ music 9m
Sharp KIN™ TWO
Samsung SCH-a670
BlackBerry® 7750
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Verizon Wireless Blitz® Prepaid
LG VX4700
LG Decoy®
Verizon Wireless PN-300
Samsung SCH-a630
Nokia 2366i
LG VX4400B
Samsung SCH-a310
Motorola V276
Motorola Rapture™ VU30
Nokia 6256i
Motorola Krave™ ZN4
Motorola MOTORIZR Z6tv
Samsung Saga™
Motorola V710
Samsung SCH-a795
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Nokia 2705 Shade™
Verizon Wireless CDM 7075
Motorola MOTO™ Z6cx World Edition without Camera
Motorola V276 Prepaid
Kyocera KPC650
Kyocera KX1v
LG VX10
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Nokia 2605 Mirage
Motorola V325xi
LG VX4600
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
LG VX2000
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
Nokia 2128i
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola T730
Nexus 6™
Samsung SCH-a530
Nokia 2285
Motorola V120e
Sierra Wireless AirCard® 555D
HTC Merge®
Kyocera KX444
Nokia 6236i
Samsung SCH-i730
LG VX8000
Samsung SCH-a890
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
Motorola V65p

VZ Navigator FAQs

[FAQs]

General Information
  1. What is VZ Navigator®?

    VZ Navigator is a navigation app featuring voice-guided directions, 3D maps, traffic-aware routing and spoken incident alerts. It also includes movie and event info, gas prices, local search and voice-activated address entry all in one package.



  2. What are the features of VZ Navigator?

    With VZ Navigator you'll enjoy:

    • Visual and spoken turn-by-turn directions
    • Premium coast-to-coast traffic information for the US, with spoken incidents and alerts
    • Ability to automatically or manually route around traffic
    • Local search information including businesses, movies, events, weather and other points of interest
    • Visual and spoken speed limit alerts*
    • Lane Guidance which tells you exactly what lane to be in to make your next turn**
    • Available for version 9 and later. To check what version you have, go to "menu", "more", then tap "about".
    • Natural Landmark Guidance gives you easily understandable directions. Instead of "Take a left in 600 feet," it now says "Take a left at the next stop light."**


    (Available for version 9 and later. To check what version you have, go to "menu", "more", then tap "about".) These steps may vary by device or OS.

    Check out www.vzw.com/navigator for more information.

     



  3. How much does VZ Navigator cost?

    You can view current pricing options for VZ Navigator by visiting the VZ Navigator page or by visiting the Products & Apps page in My Verizon.

    Note: VZ Navigator is billed on your Verizon Wireless bill.



  4. What types of Navigation modes does VZ Navigator have?

    VZ Navigator supports car, truck, biking and walking modes.

    Notes:

    • Truck mode available for iPhone version 9 and newer.
    • Windows Phone 8 devices only support car mode.


    iPhone is a registered trademark of Apple Inc. Windows Phone is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.



  5. How can I get VZ Navigator?

    You can download VZ Navigator by visiting the VZ Navigator page, or from the Products & Apps page in My Verizon.


    Android is a trademark of Google, Inc. Use of this trademark is subject to Google Permissions. Apple, App Store and iTunes are registered trademarks of Apple Inc. Windows is a registered trademark of Microsoft Corporation in the United States and other countries.



  6. What are the different “Route Types” in VZ Navigator?

    The different Route Types are:

    • Fastest -- Faster to drive but can be longer in distance.
    • Shortest -- Shortest total distance but can take longer to drive due to speed limits.
    • Simplest -- Fewest possible turns but may take longer to drive and may be longer in distance than other route options.


    Check what version of VZ Navigator you have by going to the "menu," then tapping "about". These steps may vary by device or OS.



  7. What is Route Selector in VZ Navigator?

    VZ Navigator provides you the option to choose between the two most optimal routes which are chosen based on traffic, time of day and even historical data.

    Note: Route Selector is available on smartphones with VZ Navigator version 9 and newer.



  8. Why is VZ Navigator traffic better?

    VZ Navigator uses over one billion traffic probes to get the latest, most up-to-date traffic incidents across the US.



  9. Will my Bluetooth® device work with VZ Navigator?

    Yes. VZ Navigator works with most Bluetooth-enabled devices.



  10. Can I share my location using VZ Navigator?

    Yes. You can share your location via email, text message, Facebook and Twitter by:

    1. Going to the Menu in VZ Navigator.
    2. Tap Share
    3. Tap Share place.


    Note: Twitter sharing is only available for Windows Phone 8.



  11. Which cities are 3D enhanced in VZ Navigator?

    If you have VZ Navigator version 7 or newer and iPhone or an AndroidTM device, select cities have enhanced 3D maps showing detailed buildings, roads and intersections. It's recommended that you download the desired cities via Wi-Fi to avoid potential data charges. The following cities are 3D enhanced (with more to come):

    • Atlanta
    • Austin
    • Boston
    • Charlotte
    • Chicago
    • Cincinnati
    • Cleveland
    • Columbus
    • Dallas
    • Denver
    • Detroit
    • Fort Lauderdale
    • Honolulu
    • Houston
    • Kansas City
    • Las Vegas
    • Los Angeles
    • Miami
    • Minneapolis
    • New York
    • Philadelphia
    • Phoenix
    • San Diego
    • San Francisco
    • Seattle
    • St. Paul
    • Washington D.C.



    iPhone is a registered trademark of Apple Inc. Android is a trademark of Google, Inc. Use of this trademark is subject to Google Permissions.



  12. How do I upgrade to the latest version of VZ Navigator?

    Check for updates by going to "menu", "more", then "check for updates". These steps may vary by device or OS.



  13. How do I sync my VZ Navigator “Favorites” to my new smartphone?

    Syncing your favorites has never been easier. Simply open VZ Navigator on your new phone and all your favorites will automatically sync to it.

    Note: Syncing is available with version 7 and newer.



  14. Can I access Roadside Assistance from VZ Navigator?

    Yes. You can use VZ Navigator to send your location and be connected to a Roadside Assistance specialist for help with:

    • Towing
    • Emergency fuel
    • A battery jump
    • A flat tire change
    • Lock-out service
    • Winching


  15. Is there an additional fee to use Roadside Assistance through VZ Navigator?

    No. There's no additional fee to use Roadside Assistance through VZ Navigator if you're already a monthly subscriber to Roadside Assistance.

    Roadside Assistance offers two pricing options:

    • Monthly subscription for $3/month per line
    • Per-incident pricing for non-subscribers


    Visit www.vzw.com/roadsideassistance to learn more about Roadside Assistance or to become a subscriber.



  16. How do I cancel my subscription to VZ Navigator?

    You can cancel your subscription at any time from within the app or from the Products & Apps page in My Verizon.

    • From the VZ Navigator app:
    1. Open the VZ Navigator app.
    2. Tap your device's menu icon.
    3. Tap Preferences.
    4. Tap Advanced.
    5. Tap My Account.
    6. Tap your device's menu icon.
    7. Tap Unsubscribe.


    Notes:

    • These steps may vary by device or OS.
    • Deleting VZ Navigator from your device doesn t cancel your subscription. You'll need to unsubscribe from VZ Navigator from the Products & Apps page in My Verizon to successfully cancel it.
    1. Click the Manage Your Products tab at the top of the page.
    2. Use the line selector to choose the line with the product you wish to remove.
    3. Scroll to VZ Navigator, and then click Remove from Account.
    4. Review the changes and bill impacts on the confirmation pop-up and then click Remove Product to confirm the transaction.

    Note: You can only remove a product from one line at a time. To remove the same product from another line, you can choose that line and repeat steps c and d.



Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Visit @VZWSupport

Connect with us on Facebook

Post a support question on our wall and get a response from a Verizon Expert.

Visit Verizon Wireless Facebook

Get Help at a Store

Attend a Workshop
Attend a free workshop in a store to get detailed and personal assistance from a Verizon expert.
Visit a Store