Wireless Home Phone

Verizon Wireless Home Phone

Find support and online tools for your Verizon Wireless Home Phone.
Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 5
Samsung Galaxy S® 5
Samsung Galaxy S® 4
Apple® iPhone® 4s
DROID RAZR M by MOTOROLA
Apple® iPhone® 5s
Apple® iPhone® 4
Apple® iPhone® 5c
Samsung Galaxy Note® 4
Samsung Galaxy S® III
DROID MAXX by MOTOROLA
LG G2
Droid Turbo in Ballistic Nylon
Samsung Galaxy Note® 3
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
LG G3
Droid Turbo by Motorola
DROID MINI by MOTOROLA
LG Cosmos™ 3
Verizon Ellipsis™ 7
HTC One® (M8)
Pantech 4G LTE Global USB Modem UML290
LG Revere® 3
Verizon Ellipsis™ Jetpack®
Samsung Convoy™ 3
DROID RAZR MAXX by MOTOROLA
Samsung Gusto® 3
Samsung Network Extender
LG G Pad 8.3 LTE
Nokia Lumia 928
Nokia Lumia Icon
LG Extravert™ 2
HTC One®
DROID ULTRA by MOTOROLA
Verizon Wireless Home Phone
Moto X™ by Motorola
DROID RAZR by MOTOROLA
Samsung Galaxy S® 4 mini
DROID RAZR MAXX HD by MOTOROLA
LG Exalt™
Samsung Galaxy Note® II
Brigadier™ by Kyocera
Casio G'zOne Commando® 4G LTE
Casio G'zOne Commando®
Samsung Brightside™
Jetpack® MiFi® 6620L
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router with Voice
Moto G™ by Motorola
DROID DNA by HTC
BlackBerry® Bold™ 9930 smartphone
Lucid™ by LG
DROID 4 by MOTOROLA
Nokia Lumia 822
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity® III
DROID RAZR HD by MOTOROLA
Samsung Gusto® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® III mini
Lucid™3 by LG
Apple® iPad® Air™
BlackBerry® Z10 smartphone
Windows Phone 8X by HTC
Apple® iPad® 2
LG Optimus Exceed™
BlackBerry® Q10 smartphone
Moto X™ (2nd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
DROID INCREDIBLE 4G LTE by HTC
Verizon 4G LTE USB Modem UML295
Verizon 4G LTE USB Modem 551L
iPad® Air 2
Samsung ATIV SE™
Samsung Galaxy Stellar™
Casio G'zOne Ravine® 2
Samsung Convoy™ 2
LG Cosmos™ 2
DROID X by MOTOROLA
Enact™ by LG
Samsung Intensity® II
DROID BIONIC by MOTOROLA
Galaxy Nexus by Samsung
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™ 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
DROID INCREDIBLE 2 by HTC
LG Octane™
HTC One® (M8) for Windows®
Sony Xperia® Z3v
Lucid™2 by LG
HTC Rezound™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Wireless USB760 Modem
HTC One® remix
LG G Vista
Pantech Hotshot™
LG Cosmos™
LG Extravert™
Ellipsis™ 8
LG Revere® 2
BlackBerry® Z30 smartphone
Samsung Gusto®
Hydro ELITE by KYOCERA
LG 4G LTE USB Modem VL600
LG Revere®
Samsung Convoy™
Samsung Galaxy™ Stratosphere™ II
LG enV®2
THUNDERBOLT™ by HTC
LG enV®3
Spectrum™ 2 by LG
DROID INCREDIBLE by HTC
Xperia® Z2
HTC Rhyme™
Samsung Haven™
Moto X™ - Designed by You
Pantech Marauder™
DROID X2 by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID CHARGE by SAMSUNG
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Casio G'zOne Boulder®
Pantech Breakout™
Apple® iPad® mini
LG VX8300
Samsung Illusion™
DROID 3 by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
Motorola RAZR V3m
Pantech Perception™
BlackBerry® Bold 9650 smartphone
Samsung Fascinate™
Verizon 4G LTE Broadband Router
Intuition™ by LG
LG Optimus Zone™
HTC One® max
Motorola MOTO™ W755
Verizon Wireless USB720 Modem
Apple® iPad® with Wi-Fi + 4G
Google Nexus 7
LG Cosmos™ Touch
Motorola Barrage™
Samsung Galaxy Tab® 4 (8.0)
Spectrum™ by LG
Jest™
Samsung Galaxy Note® Pro
Luge™ by Motorola Prepaid
Samsung Galaxy Tab® 2 (10.1)
Galaxy Tab® S
Nokia Lumia 2520
LG VX5500
BlackBerry® Curve™ 9330 smartphone
HTC Desire® 612
Verizon SureResponse®
Revolution™ by LG
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
Verizon Wireless AirCard® 595U USB Modem
LG enV® TOUCH
Samsung Galaxy Legend™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® 4 (10.1)
Samsung SCH-u340
Samsung ATIV Odyssey™
DROID by MOTOROLA
Apple® iPad® mini with Retina display
Samsung Intensity®
Apple® iPad® with Retina display
Pantech Crux™
Samsung Galaxy Tab®
Samsung Alias™ 2
LG VX8360
Samsung Knack™
BlackBerry® Tour™ 9630 smartphone
BlackBerry® Storm2™ 9550 smartphone Prepaid
LG Migosm
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
LG Chocolate® Touch
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Verizon Wireless PC5750 PC Card
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Curve™ 8530 smartphone
LG Vortex™
DROID PRO by MOTOROLA
LG Ally™
iPad® mini 3
LG Enlighten®
Casio G'zOne Rock™
Sony Xperia® PLAY
LG Voyager™
LG VX8350
LG VX5400
Dell™ Vostro™ V13 Laptop
Gear S™
Casio G'zOne Brigade®
Delphi Connect
LG Clout™
BlackBerry® Curve™ 8330 smartphone
LG VX5200
LG enV®
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® 3
LG VX5300
BlackBerry® Bold™ 9930 smartphone without camera
LG VX8700
LG VX3300
LG Dare™
Casio EXILIM
BlackBerry® Curve™ 9310 smartphone
HP® Pavilion dm1-3010nr Notebook
BlackBerry® Pearl™ Flip 8230 smartphone
Gateway® LT2016u Netbook
LG VX6100
LG Chocolate®
LG VENUS™
LG VX8100
LG VX9400
HP® Mini 311-1037NR Netbook
BlackBerry® 8830 World Edition smartphone
LG VX3100
LG Fathom®
LG VX3200
LG VX6000
Compaq® Mini CQ10-688nr Netbook
LG VX8600
HP® Mini 110-1046NR Netbook
LG Glance™
LG Versa™
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX3450
LG VX4500
Kyocera KX414
Kyocera KX444
LG VX4650
LG V
Kyocera K323
Kyocera SE47
DROID XYBOARD 8.2 by MOTOROLA
HP® Mini 1151NR Netbook
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
Motorola Entice™
LG Decoy®
Motorola V276
Motorola V325
Verizon Wireless PN-300
Samsung SCH-a630
LG Chocolate®
Verizon Wireless CDM 7075
Verizon AD3700 Global USB Modem
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a950
Verizon Wireless CDM8950
Nokia 6315i
Verizon Wireless USB760 Modem
Motorola Rapture™ VU30
Motorola V276 Prepaid
Motorola E815
Kyocera KPC650
Kyocera KX1v
Motorola MOTO Q™ music 9m
Nokia 6256i
Motorola T720
LG VX10
Sharp KIN™ ONE
Sharp KIN™ TWO
Samsung Sway™
Verizon Converged VOIP Device
Nokia 6205
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Samsung SCH-a850
Samsung SCH-n330
Transpyre™ Prepaid
Samsung SCH-u540
Samsung Galaxy Tab® (7.7)
Motorola Krave™ ZN4
SCH-u410 Prepaid
Samsung SCH-u620
Motorola Adventure™ V750
Pantech PN-820
Verizon Wireless AirCard® 595
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Motorola Q™
Motorola MOTORIZR Z6tv
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
Nokia 2605 Mirage
Motorola W385
HP® Mini 210-1076NR Netbook
Motorola W315
Motorola V325xi
Motorola Rival™
Motorola V325i
LG Optimus Exceed™ 2
Samsung Alias™
Nokia 2366i
Motorola MOTO™ Z6c World Edition
Motorola MOTO™ VU204
Samsung SCH-a670
Samsung Galaxy Tab® (10.1)
Samsung SCH-a650
Samsung Omnia® II
LG VX4600
Verizon Wireless Salute™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Pantech Jest™ 2
BlackBerry® 7750
Kyocera 7135 Smartphone
Verizon Wireless Escapade®
Verizon Wireless CDM8975
Samsung Saga™
Motorola C333
Samsung Reality™
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Samsung Smooth™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V265
Motorola T300p
Kyocera K404
Motorola V710
Nokia 7705 Twist™
Motorola MOTO Q™ 9c
Nokia 2705 Shade™ Non-Camera
Sierra Wireless AirCard® 580
LG VX7000
Samsung N150 Netbook
Moto X™ - Designed by You (2nd Generation)
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Verizon KPC680 ExpressCard®
Verizon Wireless G'zOne Type-S
Samsung FlipShot®
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
DROID XYBOARD 10.1 by MOTOROLA
Nokia 2128i
Motorola T730
LG VX4400B
Kyocera KWC 2325 Prepaid
Samsung i700 Pocket PC
Samsung Galaxy Camera®
Kyocera KWC 2325
Samsung SCH-a310
Samsung SCH-a530
Motorola V60s
Sharp KIN™ TWOm
Sharp KIN™ ONEm
Nokia 2285
Motorola V120e
Sierra Wireless AirCard® 555D
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Motorola XOOM™ 4G LTE
Nokia 6215i
Nokia 6015i Prepaid
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Samsung Galaxy Note® 10.1 2014 Edition
Samsung SCH-a870
Motorola DEVOUR™ with MOTOBLUR™
Nokia 6236i
Samsung SCH-i730
Samsung Rogue™
Samsung Renown™
Samsung SCH-u410
Samsung SCH-u430
Motorola MOTOSLVR L7C
Samsung Trance™
Samsung Continuum™
Samsung Omnia®
Samsung SCH-u550
BlackBerry® 7250
Verizon Wireless USB1000 Global USB Modem
LG VX4700
LG VX8000
Verizon Wireless Razzle™
Samsung SCH-a890
Samsung SCH-i760
Samsung Glyde™
Pantech PN-210
Motorola RAZR V3c
Samsung Gem™
Verizon Wireless V740 ExpressCard
HTC Touch Pro™
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
Samsung Zeal™
Motorola CITRUS™
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
HTC Apache XV6700
Apple® iPad®
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech PN-215
Motorola V65p

Wireless Home Phone FAQs

[FAQs]

General Information
  1. What is Wireless Home Phone?

    Wireless Home Phone is an analog telephone adapter that provides you with high-quality, home phone service on Verizon Wireless’ code division multiple access (CDMA) network. Simply plug your existing home telephone into the Wireless Home Phone unit, complete the over-the-air service activation (*228), and make calls. You also have the option of keeping your existing home telephone number.



  2. Where can I purchase Wireless Home Phone?

    Wireless Home Phone is available wherever Verizon Wireless products are sold. You can also purchase Wireless Home Phone through the Wireless Home Phone service page or by calling (800) 256-4646.



  3. Where can I use Wireless Home Phone?

    Wireless Home Phone is designed to operate anywhere within the Verizon Wireless coverage area and should provide coverage at your location that is consistent with your experience with your current Verizon Wireless device. While the Verizon Wireless coverage map indicates expected coverage, you will need to assess whether the actual coverage at your location is acceptable to you.

    The coverage locator maps depict predicted and approximate wireless coverage. The coverage areas shown don’t guarantee service availability and may include locations with limited or no coverage. Even within a coverage area, many factors, including your equipment, terrain, proximity to buildings, foliage, and weather, may impact service. Some coverage areas include networks run by other carriers. The coverage depicted for these areas is based on the carriers’ information and public sources, so we can’t ensure its accuracy.



  4. What calling features are available with Wireless Home Phone?

    Voice calling features for Wireless Home Phone include:



  5. Can I add another line for Wireless Home Phone if I already have five lines on my account?

    Yes, you can. After six months with good payment history, you may be eligible for up to nine lines without a deposit. You can add a line to a qualified existing share plan or add a new single line with unlimited minutes.



  6. Can I use my telephone answering machine instead of my Verizon Wireless Voice Mail with Wireless Home Phone?

    Yes, you can use your answering machine with Wireless Home Phone. Set the answering machine to fewer rings than your current mobile device’s setting so that it picks up the call before Verizon Wireless Voice Mail engages. Alternatively, if you would like to use your Voice Mail, either turn off your home answering machine or increase the number of rings at which it’s set to pick up the call. For instructions on adjusting the ring settings for your home answering machine, please refer to the user material the manufacturer provided.



  7. Is Wireless Home Phone compatible with my fax machine?

    No, the Verizon Wireless network doesn’t support incoming or outgoing fax services.



  8. Does Wireless Home Phone work during a power outage?

    Yes, this device has a backup battery. However, if your home telephone requires external power to operate, service (including the ability to make and receive 911 calls) won’t be available during a power outage.



  9. Does 911 work on Wireless Home Phone?

    Yes, 911 functions similarly to the way it would on your Verizon Wireless mobile device. However, for emergency calls to 911 from indoor environments, be prepared to provide your location within the premises to public safety. The GPS receiver embedded in Wireless Home Phone works best when the device is located near a window or other opening.



  10. Can I make international calls with Wireless Home Phone?

    Yes, you can make international calls with Wireless Home Phone. To do this, you must have the International Dialing (iDial) feature on your account. To add this feature, call Customer Service at (800) 922-0204. Alternatively, you may use an international calling card; the call will use airtime minutes.



  11. What are the device incompatibles?

    Wireless Home Phone is not compatible with home security systems, fax machines, DVR services, credit card machines, or medical alert services (e.g. Life Alert). HSI/DSL may or may not be available; please contact your service provider to determine if this product is available as a standalone offering.



  12. Can Wireless Home Phone work with TTY (hearing-impaired) devices?

    Yes. Wireless Home Phone can be set in TTY mode following these instructions (found in the User Manual):
    Enter the keys # # 5 6 * n # to set the TTY mode.

    • n=0: TTY off mode. The standard voice speaking mode and the listening mode. This is the default setting.
    • n=1: TTY full mode. Transmit and receive the TTY characters. 
    • n=2: VCO mode. Receive TTY characters but transmit by speaking into the speaker. 
    • n=3: HCO mode. Transmit TTY characters but receive by listening to the receiver.


    For example, for full TTY mode you would key on the keypad: # # 5 6 * 1 #



  13. Troubleshooting
    1. Who can I call if I need troubleshooting assistance for Wireless Home Phone?

      If you require additional assistance, please call Verizon Wireless Customer Service at (800) 922-0204.



    2. What are the technical specifications for Wireless Home Phone?

      For Home Phone Connect technical specifications, visit the Device Support page.



    3. How do I set up Wireless Home Phone?

      For information on setting up Wireless Home Phone, please refer to the Initial Setup and Activation Instructions.

      Additionally, setup instructions can also be found on page 4 of the User Guide (PDF).

      Note: To view the PDF file, you may need to download the free Adobe Acrobat Reader.



    4. What is the backup battery life of Wireless Home Phone?

      Talk time is two hours, and standby time is 36 hours. However, actual values vary with the network environment.



    5. Will all of my home extension phones work with the Wireless Home Phone Service?

      Cordless extension phones that receive signal from a cordless base station connected the Wireless Home Phone adaptor will receive service. Only corded phones connected directly to the Wireless Home Phone device will receive service. There are two telephone ports on the rear of the Wireless Home Phone device, allowing a combination of corded and cordless phones to be used. Do not plug Wireless Home Phone into your telephone wall jack. This configuration is not supported unless you have taken steps to disconnect the landline wires coming into your home.



    6. What type of warranty is available with Wireless Home Phone?

      The device comes with a 1-year manufacturer’s warranty (.PDF).

      Note: To view the .PDF file, you may need to download the free Adobe Acrobat Reader.



    7. What replacement parts are available for Wireless Home Phone?

      Replacement parts include:

      • Antenna
      • AC adapter
      • Battery
      • Battery cover

      For more information, please refer to our Product Safety and Warranty Information Guide (.PDF).

      Note: To view the .PDF file, you may need to download the free Adobe Acrobat Reader.



Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Visit @VZWSupport

Connect with us on Facebook

Post a support question on our wall and get a response from a Verizon Expert.

Visit Verizon Wireless Facebook

Get Help at a Store

Attend a Workshop
Attend a free workshop in a store to get detailed and personal assistance from a Verizon expert.
Visit a Store