Services Videos | How to Block Calls & Messages

Length: 1:51


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Find out how to block unwanted calls and messages. You can block up to 5 phone numbers for each line on your account with no charge with My Verizon. Click here for additional support.

Show Transcript

How Do I Block Calls & Messages?

Are you tired of annoying sales calls or wrong numbers?  Do you need to block calls and messages to any of the lines on your account? Verizon Wireless gives you the ability block up to 5 phone numbers with no fees. Simply go to vzw.com/blockcalls and Sign in to your My Verizon account, or you can select “Block Calls & Messages” from the Account Overview page within My Verizon.

Select the line you wish to manage, and then simply enter the phone numbers you wish to block below. The numbers you enter will be unable to contact you by text messaging, video messaging, picture messaging or calling for 90 days.

Simply enter the phone numbers you want to block below.

The numbers you enter will be unable to contact you by text messaging, video messaging, picture messaging or calling for 90 days.

If you’d like your entries to apply to all eligible lines on your account, Click the check box below.

When you’re finished, click “Submit” for the changes to take effect

It’s just as easy to remove a blocked number-  just delete the number and click submit.

You can also block services like picture and video messaging, or block the ability to make certain purchases from your devices. Click on “Block & Unblock Services” in the box on the right to get started.

To report unwanted spam sent to your phone.  Click on “Report Suspected Spam Text Messages”  at the bottom of the page

And, you can safeguard yourself from future spam by ensuring your number is registered on the US Government  National Do Not Call list.

If you need to block more than 5 numbers, consider the benefits of Verizon’s FamilyBase feature which allows you to permanently block 20 contacts.

Click the link at the bottom of the page,  or Watch the “How Do I Set Up FamilyBase” video to learn more about this feature