Is the Audiovox MVX-605 a top-quality phone?
Yes! The new MVX-605 is packed with many useful features that make it tops in its class. It also has a AAA button that gives you direct access to AAA Roadside Assistance.
Is my cellular phone just for emergencies?
No! You can use it whenever you need it. Use it for an emergency for on-the-road calls, or when'you re running late for an appointment.2
Is the phone free?
Yes, providing you activate service, the phone is free. You pay only the sales tax and a $20 service establishment fee. You pay nothing more for the phone now or later!1 It's a wonderful bargain for you.
Where can I use my cellular phone?
You can make and receive calls on your cellular phone throughout cellular service areas in the USA and Canada.2
Who pays for the calls I receive?
You are billed by AirTouch monthly for the calls you receive, as well as for the calls you make. The exception is for AAA Roadside Assistance and 911 calls, which are free of charge from anywhere in AirTouch Cellular's service area only.1
Are AirTouch Cellular customers satisfied?
Yes! For the sixth year in a row, AirTouch Cellular has the highest overall customer satisfaction among cellular telephone users in Greater Los Angeles, according to J.D. Power and Associates.3
Who do I call with questions about my phone service?
You can call 1-800-851-9815 or *611 free of cellular airtime charges, 24 hours a day for customer care.
Does my phone have a warranty?
Yes. Your phone has a one-year manufacturer's warranty
Can I get more than one phone?
Yes. If you d like a second phone on the same terms as the first, simply request it when you visit an AirTouch store or speak to them by phone.1 On the Internet, just return to the URL: testman.verizonwireless.com/aaa once you have completed the transaction on your first phone.
What happens if I wish to cancel?
If you deactivate cellular service, you pay for current cellular access, airtime and associated charges, plus an early-disconnection fee if you cancel before your contract is over.
What happens when my contract is up?
You can continue your service through AirTouch, if you wish.