Great case, but one issue.
As far as I can tell the Defender is a great case for my Samsung Galaxy S5. The fit is nearly perfect and has a good feel in the hand. However, I have one complaint: The volume control buttons practically cease to function once the case is put on. The rubber on the outer shell does not press on the buttons in a decisive way, you will find yourself struggling to change the volume. In fact I found it nearly impossible get the volume control to work. I fixed this by putting a small piece of
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cardboard beneath the buttons of the case so that the gap between the case and the phone's volume buttons is smaller. This has completely fixed the issue and now the volume control works just fine. I would recommend that Otter Box's designers bulk up the section of rubber in the outer shell which engages the volume control buttons in any future iterations of their cases. But besides that one issue it's a very good case, I'm a fan.
This review was originally posted to otterbox.com.
Otterbox is the best protection for your phone
This is my second Otterbox product. My first was for my other phone of 2.5 years. That two was the Defender. The phone's condition is as pristine today as it was the first day I bought it. Now, on the other hand, the Otterbox has seen better days. It's been dropped on floors, concrete, and blacktop. It's skidded across parking lots and driveways. It's dented, worn, and chipped. To be honest, it's not really pretty. I really don't care about the looks though. It did its job! It protected my
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phone. I laugh when I see people with cheap cases and cracked screens. I think, "What was the point?" So now for my new Galaxy s5, my first accessory was the Otterbox Defender. The phone went right in it out of the box. Based on previous experiences, I expect the case to look like Civil War horses used it as a kickball, but my phone will look as good as ever.