Device trade in value: How much is my phone worth?

Quickly find out how much your smartphone or tablet is worth by answering a few simple questions.


Wondering how much your phone is worth? You may be surprised by how easy it is to find out its trade in value—and just how much you can then use to apply toward paying your bill or buying a new smartphonetablet or other high-tech device.

To find out your old device’s trade-in value, start by appraising your device on our device appraisal questionnaire. By answering a few simple questions, you can quickly find out what it’s worth. You can then receive account credit or a gift card that can help save you money on your next purchase or bill.

Start by picking a manufacturer, make and model, then click Continue to Next Step. (By the way, if you have any questions about the process, live or online help is available.)

Once you’ve finished a series of yes-and-no questions (like “Is the LCD screen free of cracks and functioning correctly?”), a proposed value is shown.

Choose Accept and Continue to submit your device to Verizon’s Device Trade In Program. You’ll be given the option to trade in your device for account credit or a gift card, donate your phone to Verizon’s HopeLine program, or continue shopping for new devices and plans.

If you choose to trade in or donate, you’ll receive a prepaid shipping package to mail the device back in. Note that you should not send damaged batteries, and devices with non-removable damaged batteries are not eligible for the program.

Before you send it in, be sure to:

  • Remove personal data from the device
  • Disconnect service with any current provider
  • Confirm that make, model and condition match the trade-in information you’ve submitted
  • Remove storage or SIM cards from the phone
  • Turn off the phone’s power
  • Double check that the mobile device is not locked for activation

After sending it in, the device will be evaluated. Then, depending upon device condition upon receipt, a Verizon Wireless gift card will be emailed to you or an account credit will be applied to your account. It’s as easy and straightforward as that!

For more information, visit the Device Trade In Program page.


The above content is provided for information purposes only. All information included herein is subject to change without notice. Verizon is not responsible for any direct or indirect damages, arising from or related to use or reliance of the above content.