Answers to Frequently Asked Questions


iPad® 2

Note: Your company's Customer Agreement with Verizon Wireless might restrict you from purchasing certain devices. For a list of devices that your company has approved for purchase, please see the Device Catalog. To access the Device Catalog, hover over the Orders tab and select Order Device & Service from the dropdown menu.

General Information
  1. What data plans are available for iPad 2?
  2. Is there an activation fee for iPad 2?
  3. Can I transfer applications that I purchased via iTunes® or another iPad to my new iPad 2?
  4. What are the key new features of iPad 2?
  5. I currently have a prepaid data plan for my iPad 2. How can I switch to a monthly data plan that will be billed to my account?
  6. How do I check my data usage for iPad 2 if I am on a monthly data plan?
  7. Is the monthly data plan for my iPad 2 subject to an early termination fee if I want to cancel?
General Information
  1. What data plans are available for iPad 2?
    The following data service options are available for iPad 2:

    Monthly Access Fee Allowance
    $20 1 GB
    $35 3 GB
    $50 5 GB
    $80 10 GB

    These options are available as prepaid month-to-month (with a credit card), or as a monthly data plan (on your Verizon Wireless bill).

    Note: You can activate prepaid month-to-month plans (with a credit card) directly from iPad 2 with the activation feature in the Settings menu. You can activate a monthly data plan online through your online account management portal (e.g., My Verizon, or for business customers, My Business Account or Verizon Enterprise Center). You may also activate a monthly data plan by contacting our Telesales Department at (800) 256-4646 or visiting a retail store.

    Back to top

  2. Is there an activation fee for iPad 2?

    There are no activation fees for the prepaid month-to-month service options payable with a credit card.

    Standard activation fees apply for all monthly, 1-year and 2-year contract data plans. (Subject to change during promotions).

    Back to top

  3. Can I transfer applications that I purchased via iTunes® or another iPad to my new iPad 2?
    Yes, during the iPad 2 setup process, you must sync to your iTunes account, which will transfer all compatible apps to your new iPad 2.

    Back to top

  4. What are the key new features of iPad 2?
    iPad 2 is thinner, lighter, and faster than the original iPad. It also features two cameras for video calling and HD video recording. For more details visit VerizonWireless.com/iPad2.

    Back to top

  5. I currently have a prepaid data plan for my iPad 2. How can I switch to a monthly data plan that will be billed to my account?
    Before selecting a monthly data plan, you must first delete your prepaid account by following these steps on your device:

    1. Go to Settings.
    2. Select Cellular Data.
    3. Select View Account.
    4. Select Enter Customer Information.
    5. Select Add or Change Data Plan.
    6. Select Cancel Plan.
    7. Select Delete Account Now.
    Once you've deleted your prepaid account, call our Telesales Department at (800) 256-4646 to activate a new monthly data plan.

    Back to top

  6. How do I check my data usage for iPad 2 if I am on a monthly data plan?
    To check your data usage, log in to your online account management portal (e.g., My Verizon, or for business customers, My Business Account or Verizon Enterprise Center). We'll also send an alert to your email address when you're approaching your monthly allowance limit.

    Back to top

  7. Is the monthly data plan for my iPad 2 subject to an early termination fee if I want to cancel?
    No, if you've selected a postpay month-to-month plan the early termination fee does not apply.

    Apple, the Apple logo, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

    Back to top

Close


There has been no activity for some time.
Click 'Close' if you wish to continue your session.
For your security if you are unable to respond to this message
within 5 minutes you will be logged out automatically.