Vtext.com FAQs

The Vtext.com domain is not intended to be used for large volumes of commercial messages or emergency messages. Due to the inherent limitations of internet email, Verizon provides no assurance regarding the timeliness or receipt of messages sent via this service. Businesses and organizations looking to send a high volume of messages should subscribe to Verizon Enterprise Messaging.

General Information

  1. What is Vtext.com?
  2. How do I join Vtext.com?

General Information

  1. What is Vtext.com?
    Vtext.com is a companion web site for use by subscribers of Text Messaging. This site expands your Text Messaging service by offering a spectrum of cool messaging features. Register your mobile phone number at www.Vtext.com to personalize your messaging experience. Registering is as easy as 1-2-3. For additional information, click on the Vtext.com Help tab.
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  2. How do I join Vtext.com
    To join Vtext.com, do the following:

    1. Enter your 10-digit mobile phone number in Box #1 using ONLY numbers. Do not enter dashes, symbols or spaces. Note: When registering, you will be asked "Do you pay the bill for this cell phone?" You must select "No, the account is in someone else's name".
    2. Click Send to receive your temporary password as a text message on your mobile phone.
    3. After you have received your temporary password, enter it in Box #2.
    4. Enter your desired new password in Box #3. You will need this password each time you log back into Vtext.com. Passwords are case sensitive. This means that each time you enter your password throughout the site, you must type it exactly as you just entered it above.
    5. Re-enter your new password in Box #4 to confirm spelling.
    6. Click Save.
    7. Upon successful registration, users will receive a "Congratulations!" confirmation message. Password and congratulatory messages are sent at no charge.

    Password Creation Hints: Choose passwords that are not easily guessed. We suggest you choose a password that consists of at least three of the following: (1) lowercase letters, (2) uppercase letters, (3) numeric characters, and (4) special characters [!#$%&.=_+]. Do not select common dictionary words or common names.

    Note: If you incorrectly enter the temporary password you will receive the following messages. "Unsuccessful login attempt; you have <4,3,2,1> more attempts before your account will be temporarily locked out from new login attempts. Please check the mobile number and password and try again. Note that the password is case sensitive. If you have forgotten your password, click on Forgot Password link. A temporary password will be sent to your phone as a Text Message." After 4 failed attempts, the account will be locked out of the system for approximately 20 minutes & you will get the following message: "Unsuccessful login attempt; you have been temporarily locked out from new login attempts. Please try again later."
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