My Business Account Training

Verizon Wireless is always committed to helping you maximize your online experience with My Business Account by providing a variety of training options. Whether you’re new to My Business Account or looking to build upon existing knowledge, you’ll find useful tools on this website. You can access Class User Guides or register for online training classes administered via webinars. Training delivery and availability differ by Area. We recommend that you utilize the User Guides in conjunction with a webinar training class, or access them online at any time to print or use as a reference guide.

For details on webinar training available in your Area, click here.

This training is specific to My Business Account customers. For information on Verizon Enterprise Center (VEC), visit verizonwireless.com/enterprisecenter; for VEC-specific training, please contact your Sales Support Team.  General information about My Business Account or other Verizon Wireless products and services can be found in the "Support" tab. 

Getting Started

We'll show you everything you need to know about My Business Account including setting up users, creating company structures, managing account maintenance and much more.



 
(156 pages)

Advanced Reporting

You'll learn about the variety of customizable reports available, and how to setup and run advanced reports based on your billing , and company or reporting structures.



 
(44 pages)

Online Purchasing

Learn the basics of purchasing online at your corporate rate, including adding a new line of service, upgrading phones, buying accessories and porting your number.



 
(80 pages)
*To view the Adobe Acrobat files, you may need to download the free Adobe Acrobat Reader.

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