My Business Account Customer Training


My Business Account is the Verizon Wireless self serve portal for Business customers that offers a variety of tools to help you manage your service. View and pay your bill, make changes to your plan and services, run reports, order new devices and more.

We are committed to helping you maximize your online experience by providing a variety of training options. Whether you’re new to My Business Account or looking to build upon existing knowledge, you’ll find useful tools on this website.

Register below for complimentary webinars developed to help you get started or master using your self serve business portal.


Getting Started & Purchasing

These classes will focus on logging in, site navigation, setting up other users and online purchasing. Classes range from 30 to 60 minutes.


Service Management

Items covered in this class include how to change your plan, update user information, activate equipment and more. Classes range from 30 to 60 minutes.


Billing & Reporting

Learn how to set up, customize, schedule and run advanced reports. Classes range from 30 to 60 minutes.




Video Tutorials

Take advantage of these brief tutorials as a convenient way to self train. Please open these videos using Google Chrome.

Suspend service

Upgrade equipment

Change plan

Add or remove features

Add company user

Change user info & cost center

Purchasing with packages

Latest Enhancements

We are committed to improving your digital experience with Verizon Wireless.  As enhancements are made available, they will be available below and in the Notification section on the home page in My Business.

2018 Enhancements


*To view the Adobe Acrobat files, you may need to download the free Adobe Acrobat Reader.