My Business Support


My Business provides powerful self-service capabilities available at your fingertips, 24 hours a day, seven days a week.

Manage your account on your schedule. View and pay your bill, make changes to your plan and services, run reports, order new devices and more.


Device Support

Get support for your Verizon Wireless devices, including software updates, interactive “How To” simulators and visual step-by-step troubleshooting.

Interactive "How To" device simulators

Device software updates

List of all supported devices

My Verizon for Business app

The My Verizon for Business app is a convenient way to access the most common account management tasks.

My Verizon for Business app user guide

Download from the Apple App Store

Download from Google Play

One Talk from Verizon

One Talk is a multi-line telephone solution connecting your office phone to your mobile devices, providing business telephone features where ever you need them.

One Talk FAQs

One Talk Features

One Talk Supported devices


Video Tutorials

Take advantage of these brief tutorials as a convenient way to self train. Please open these videos using Google Chrome.

Suspend service

Upgrade equipment

Change plan

Add or remove features

Add company user

Change user info & cost center

Purchasing with packages

Latest Enhancements

We are committed to improving your digital experience with Verizon Wireless.  As enhancements are made available, they will be available below and in the Notification section on the home page in My Business.

March 2019 Enhancements

January 2019 Enhancements

December 2018 Enhancements

November 2018 Enhancements

October 2018 App Enhancements

September 2018 Enhancements

August 2018 Enhancements

July 2018 Enhancements

June 2018 Enhancements



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