My Business Account Customer Training

 

My Business Account is the Verizon Wireless  self serve portal for Business customers that offers a variety of tools to help you manage your service. View and pay your bill, make changes to your plan and services, run reports, order new devices and more.

We are committed to helping you maximize your online experience  by providing a variety of training options. Whether you’re new to My Business Account or looking to build upon existing knowledge, you’ll find useful tools on this website.

Register below for complimentary webinars developed to help you get started or master using your self serve business portal.

 

Getting Started & eCommerce

This class will focus on  logging in, site navigation, setting up other users and  online purchasing. Average class duration is 60 minutes.

 




Service Management

Items covered in this class include  how to change your plan, update user information, activate equipment and more. Average class duration is 60 minutes.

 




Billing & Reporting

Learn how to set up, customize, schedule and run advanced reports. Average class duration is 60 minutes.

 

 

 

 

Video Tutorials

 

Take advantage of these brief tutorials as a convenient way to self train.

Upgrade equipment

Change plan

Add or remove features

Add company user

Change user info & cost center

Purchasing with packages



 
 

User Guides

 

These user guides show step-by-step instructions on how to manage your service. 

 
 
 
 
 
 
 

 
 

Latest Enhancements

Each month we focus on simplifying and improving your experience.  Take a look at recent enhancements:

May Enhancement News

April Enhancement News

March Enhancement News

February Enhancement News

January Enhancement News

 


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