69 undefined
33
Frustrated . 14 days
Kathy . 4 months
The Verizon Gizmo team - 3 months
We're sorry that this product did not work out for you and hope you have found a satisfactory solution for you and your husband.Currently Viewing
4.16
36
4.16
36
2.77
36
4.72
36
Up to 1.5 days
(69)
(615)
(981)
(274)
4 GB (Subject to availability)
8 GB (Subject to availability)
4 GB (Subject to availability)
8 GB (Subject to availability)
Depth
0.60 in
Colors
Black or Purple
Weight
2.5 oz.
Display
AMOLED 1.3”, 240 x 240
SAR
0.857W/Kg
Network
4G LTE B13, WCDMA B5
Processor
Qualcomm MSM8909W
Storage
512MB (RAM) + 4GB (ROM)
QTAX53SEB
Frustrated . 14 days
Kathy . 4 months
The Verizon Gizmo team - 3 months
We're sorry that this product did not work out for you and hope you have found a satisfactory solution for you and your husband.Daughter410 . 6 months
Simon67 . 9 months
Carolyn . 11 months
The Verizon Care Smart Team - 10 months
Hi Caroline. We would like to look into your issue and see if we can troubleshoot and resolve. Please contact us at caresmart.feedback@verizonwireless.com. Also, it may be of interest for you, if your husband is able to use some basic functions on a full-fledged smartwatch, that there is a Care Smart solution that works with Apple Watch, Samsung Galaxy Watch and Google Pixel watch. You can learn more about it here: https://www.verizon.com/solutions-and-services/add-ons/safety/verizon-care-smart/Sayachan . 1 year
Denisejh . 1 year
The Verizon Gizmo Team - 1 year
Hi Denise. We find that charging with the watch face down works best. Also, make sure the connector plates and magnetic charging points are clean. You can clean the charging points on the back of the watch with a cotton swab, microfiber cloth or an alcohol wipe cloth to remove any dirt or debris. Hope this helps.Robin j . 1 year
The Verizon Care Smart Team - 1 year
Hi Robin. You are correct that the Care Smart app is needed for trusted contacts to send messages to the Verizon Care Smart watch. However, trusted contacts can call the watch without using the app. Trusted contacts are set up by the primary caregiver/account holder. We're sorry that you weren't happy with your Care Smart watch. Instead, perhaps the Care Smart app, available for Apple Watch, will better suit your needs. This solution has no limitations on calling or messaging. You can call and send messages as you would normally. Plus, Care Smart for Apple Watch offers features like 24/7 Get-Help Professional Monitoring for live agent voice response when the Get Help button is tapped or a fall is reported. You can learn more it at https://www.verizon.com/solutions-and-services/add-ons/safety/verizon-care-smart/JKO808 . 1 year
Care Smart Dev Team - 1 year
Hello, Thank you for providing us with this feedback and feature suggestions for our product. If you have any other feedback, concerns or questions, please feel free to reach out to us at caresmart.feedback@verizonwireless.com. All the best!Cathy . 1 year
Care Smart Dev Team - 1 year
Hello Cathy. Im very sorry to hear you have not been happy with our Care Smart watch. I would like to connect with you in order to attempt to assist you with any issues you may be seeing, or answer any questions you have. Please at anytime, feel free to reach out to us at caresmart.feedback@verizonwireless.com so that we can connect. All the best.Care Smart Watch . Nov 19, 2023
1. Battery Life? 2. How long will the 2 for 1 price special be on?
Rich . Oct 12, 2023
Do you need this linked to a phone or can this be the phone line itself
Fall detection . Sep 21, 2023
Is fall detection avaliable and what hapens?
The Verizon Care Smart Watch does not have fall detection. However, Care Smart is available for Apple Watch, Samsung Galaxy Watch and Google Pixel Watch. With Care Smart's Get Help - Professional Monitoring service, a Get Help agent calls the watch when a fall is reported. The watch user can also press the Get Help button to reach a Get Help agent 24/7. Care Smart Get Help - Professional Monitoring is now offered as part of the Verizon MyPlan Smartwatch Data and Safety Perk. Learn more here: https://www.verizon.com/solutions-and-services/add-ons/safety/smartwatch-data-safety-perk/
Sep 21, 2023
Can it take heat rate ?
The Verizon Care Smart Watch does not measure heart rate. However, Care Smart is available, with Get Help - Professional Monitoring service, for Apple Watch, Samsung Galaxy Watch and Google Pixel Watch. Learn more here: https://www.verizon.com/solutions-and-services/add-ons/safety/smartwatch-data-safety-perk/
DJTS . Sep 1, 2023
Can I track with this
The watch's location can be viewed by approved guardians or caregivers who have the Care Smart app on their phone. In addition to the Care Smart watch, you may be interested to know that Care Smart is available as an app and service for Apple Watch, Samsung Galaxy Watch and Google Pixel watch. Available for these watches (but not the Verizon Care Smart Watch) is Care Smart's Get Help - Professional Monitoring service. Get it with the Smartwatch Data and Safety Perk. Learn more here: https://www.verizon.com/solutions-and-services/add-ons/safety/smartwatch-data-safety-perk/ and here: https://www.verizon.com/solutions-and-services/add-ons/safety/verizon-care-smart/
PTowsley . Aug 19, 2023
What size is the band for the care smart watch if I wanted to buy a different style band?
Tony Perdomo . Aug 14, 2023
Does it have automatic fall protection
The Verizon Care Smart watch does not have fall detection. In contrast, you may be interested in Care Smart Get Help - Professional Monitoring which works with Apple Watch, Samsung Galaxy Watch and Google Pixel Watch. Get Help - Professional Monitoring does support fall detection. Learn more here https://www.verizon.com/solutions-and-services/add-ons/safety/verizon-care-smart/. Also, Care Smart with Get Help - Professional Monitoring is with the MyPlan Smartwatch Data and Safety Perk. Learn more here: https://www.verizon.com/plans/unlimited/