Appraise Your Device

Trade in your old device and receive a Verizon Wireless electronic gift card to apply to your next bill or purchase. Just answer a few quick questions below to get started.

Choose your device.

  • Carrier:

  • Manufacturer:

  • Model

    • Memory Size:

    • Color:

     

    In order to submit your device, please provide your Device ID.

    Enter the Device ID

    We're having difficulty matching the device ID you've entered to the device you've selected.

    We've identified your device as:

    Trade In Options

    Save my Appraisal and Continue to Shop

    Continue shopping for your new device and we will collect all the necessary information with instructions during the checkout process (your trade in value will be stored for your convenience).

    Trade In for Gift Card

    Verizon will pay for shipping and you will receive a gift card via email.

    Donate to HopeLine

    With this option, you do not receive a gift card, but your phone is donated to HopeLine. It's a charity that gives survivors of domestic violence a safe, reliable way to stay in contact with vital resources in a time of crisis.

    Trade in your old device.

    I'm already with Verizon

    Sign in to your Verizon Wireless account to redeem for promotional value and to get a fast, accurate trade-in value for your Verizon device.

    Learn more about the promotion codes >

    I'm not with Verizon

    Get a fast appraisal for your trade-in. Choose your device from hundreds available.

    Android Phone - Find Your Device ID

    Option 1 - Find It Within Your Device

      1. From your home screen, select "Menu".

      2. Select "Settings".

      3. Select "About Phone".

      4. Select "Status".

      5. Scroll down to the IMEI, ESN, or MEID number.

    Option 2 - Find It on the Outside of Your Device

      1. Remove the battery from your device.

      2. Locate the IMEI, ESN or MEID number on the inside of your device. See the image for reference.

    The ID may be under or below the battery or on the back or bottom of the device.



    • The device may have one or more ID numbers. You can enter the MEID, ESN or IMEI number.

    • Alphabetic characters will range from A-F only.

    • Each ID type has a different character length:


    Use the number ""0"" instead of the letter ""o"".

    Android Tablet - Find Your Device ID

    Find It Within Your Device

      1. From your home screen, select "Menu".

      2. Select "Settings".

      3. Select "About Phone".

      4. Select "Status".

      5. Scroll down to the IMEI, ESN or MEID number.

    Apple - Find Your Device ID

    Apple

    Find your iPhone or iPad IMEI/MEID or WIFI address in the About Screen on your device.

    If using the WIFI address, do not include the colons ex. 1C:AC:12:9B:91:BB

    From the Home Screen, tap Settings > General > About and scroll down. The number will be displayed.

    Basic Phone - Find Your Device ID

    Option 1 - Find It on the Outside of Your Device

      1. Remove the battery from your device.

      2. Locate the IMEI, ESN, or MEID number on the inside of your device. See image for reference.

    Option 2 - Find It On Your Devices Packaging

      1. Check the inside and outside of the box your device came in for the MEID, ESN or IMEI.

    Option 3 - Find It On Your Devices Receipt

      1. Review the devices purchase receipt for a number labeled MEID, ESN or IMEI.

    The ID may be under or below the battery or on the back or bottom of the device.



    • The device may have one or more ID numbers. You can enter the MEID, ESN or IMEI number.

    • Alphabetic characters will range from A-F only.

    • Each ID type has a different character length:


    Use the number ""0"" instead of the letter ""o"".

    BlackBerry - Find Your Device ID

    Option 1 - Find It Within Your Device

      1. Dial #4357* from your device.

      2. A Device ID number should display on your screen

    Or

      1. From the Home screen, scroll to and select the "Options" icon.

      2. From the Device Options screen, scroll to and select "Status".

      3. Scroll down to the ESN number.

    Option 2 - Find It on the Outside of Your Device

      1. Remove the battery from your device.

      2. Locate the IMEI, ESN or MEID number on the inside of your device. See image for reference.

    The ID may be under or below the battery or on the back or bottom of the device.



    • The device may have one or more ID numbers. You can enter the MEID, ESN or IMEI number.

    • Alphabetic characters will range from A-F only.

    • Each ID type has a different character length:


    Use the number ""0"" instead of the letter ""o"".

    Connected Device - Find Your Device ID

    Option 1 - Find It on the Outside of Your Device

      1. Remove the battery from your device.

      2. Locate the IMEI, ESN or MEID number on the inside of your device. See image for reference.

    Option 2 - Find It On Your Devices Packaging

      1. Check the inside and outside of the box your device came in for the MEID, ESN or IMEI.

    Option 3 - Find It On Your Devices Receipt

      1. Review the devices purchase receipt for a number labeled MEID, ESN or IMEI..

    The ID may be under or below the battery or on the back or bottom of the device.



    • The device may have one or more ID numbers. You can enter the MEID, ESN or IMEI number.

    • Alphabetic characters will range from A-F only.

    • Each ID type has a different character length:


    Use the number ""0"" instead of the letter ""o"".

    Find Your Device ID

    Need help finding your Device ID? Select an option below to learn more.

    For Smartphones >

    For Tablets >

    For Basic/Feature Phones >

    For Mobile Hotspots >

    For USB Modems >

    Mobile Hotspot / Verizon Jetpack - Find Your Device ID

    Option 1 - Find It Within Your Device

      1. From the main screen, select the Settings icon

      2. Note Utilize the Scroll buttons to highlight and the OK button to select.

      3. Select Device Info

      4. View the MEID

    Option 2 - Find It on the Outside of Your Device

      1. Remove the battery from your device.

      2. Locate the IMEI, ESN or MEID number on the inside of your device. See image for reference.

    Option 3 - Find It On Your Devices Packaging

      1. Check the inside and outside of the box your device came in for the MEID, ESN or IMEI.

    Option 4 - Find It On Your Devices Receipt

      1. Review the devices purchase receipt for a number labeled MEID, ESN or IMEI.

    The ID may be under or below the battery or on the back or bottom of the device.



    • The device may have one or more ID numbers. You can enter the MEID, ESN or IMEI number.

    • Alphabetic characters will range from A-F only.

    • Each ID type has a different character length:


    Use the number ""0"" instead of the letter ""o"".

    Palm - Find Your Device ID

    Option 1 - Find It Within Your Device

      1. From the Home screen, select the "Launcher" icon.

      2. Select "Device Info".

      3. Select "More Info".

      4. Select the "Hardware" tab to display the ESN and MEID numbers.

    Option 2 - Find It on the Outside of Your Device

      1. Remove the battery from your device.

      2. Locate the IMEI, ESN or MEID number on the inside of your device. See image for reference.

    The ID may be under or below the battery or on the back or bottom of the device.



    • The device may have one or more ID numbers. You can enter the MEID, ESN or IMEI number.

    • Alphabetic characters will range from A-F only.

    • Each ID type has a different character length:


    Use the number ""0"" instead of the letter ""o"".

    Smartphone - Find Your Device ID

    Option 1 (recommended)


    Check the box your device came in or the purchase receipt for the ID number.


    Option 2


    Choose your device type:

    Tablet - Find Your Device ID

    Option 1 (recommended)


    Check the box your device came in or the purchase receipt for the ID number.


    Option 2


    Choose your device type:

    USB Modem - Find Your Device ID

    Option 1 - Find It on the Inside of Your Device

      1. Access the Verizon Mobile Broadband Manager interface through your connected device

      2. Click Menu (located in the upper-right)

      3. From the 'Help' tab, click About (located in the lower-right)

      4. View the Device ID

    Option 2 - Find It on the Outside of Your Device

      1. Locate the IMEI, ESN or MEID number on the outside of your device. See image for reference.

    Option 3 - Find It On Your Devices Packaging

      1. Check the inside and outside of the box your device came in for the MEID, ESN or IMEI.

    Option 4 - Find It On Your Devices Receipt

      1. Review the devices purchase receipt for a number labeled MEID, ESN or IMEI.

    Windows - Find Your Device ID

    Option 1 - Find It Within Your Device

      1. From Start screen, select the right arrow (located in the upper-right).

      2. Select "Settings".

      3. Select "About".

      4. Select "More Info" and the MEID number will appear.

    Option 2 - Find It on the Outside of Your Device

      1. Remove the battery from your device.

      2. Locate the IMEI, ESN, or MEID number on the inside of your device. See image for reference.

    The ID may be under or below the battery or on the back or bottom of the device.



    • The device may have one or more ID numbers. You can enter the MEID, ESN or IMEI number.

    • Alphabetic characters will range from A-F only.

    • Each ID type has a different character length:


    Use the number ""0"" instead of the letter ""o"".

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