Lost Your Verizon Phone? Here's How to Find It

Without assistance, losing your phone can be expensive and cost you some important information.


Mobile phones have joined the list of items people just can’t live without. Photos, contacts, confidential email, passwords and apps can make your cell phone a valuable asset.

Although nobody plans to lose a device, it happens. Insurance provider Asurion reports that 60 million Americans lose their phones in the course of a year. Not only is this expensive—the average cost of replacing a phone, for example, is $300—it can compromise important information.

When forgetfulness strikes, one great tool to have on hand is Verizon Mobile Security Premium, an app available to Android smartphone customers for $1.99/month per device (discounted $1.00 for Total Equipment Coverage subscribers). Here are some of the ways it can help.

Sound the alarm!
Mobile Security Premium allows you to signal a loud tone on your phone. Ninety-nine percent of the time, that’s enough to locate your misplaced device.

Secure sensitive information on your lost device.
Finding your phone can take time, so in the interim you might want to secure the personal information. Mobile Security Premium allows you to lock the phone—or delete data—remotely.

Locate your lost phone on a map.
If your device is out of earshot, Mobile Security Premium will find your device on a map and provide turn-by-turn instructions to its detected location.

No luck? Replace the device.
When all else fails, you’ll need to replace the device. And if you already subscribe to Total Equipment Coverage, no worries—you’re protected if your device is lost, stolen, damaged (even from water) or has a mechanical or electrical defect after the manufacturer’s warranty expires. Total Equipment Coverage offers a replacement device as soon as the next day. You can file loss, theft and damage claims 24/7, online or by phone. And you can, conveniently, make Extended Warranty claims in a Verizon Wireless store or over the phone. Pricing starts at $8/month per device.

Visit verizonwireless.com/safeguards or talk to a Verizon sales representative for more details and pricing information on both Total Equipment Coverage and Verizon Mobile Security Premium.

And in the meantime, keep an eye on that phone.

Total Equipment Coverage not available in Florida. Wireless Phone Protection is underwritten by Liberty Mutual Insurance Company or one of its insurance company affiliates. Asurion Insurance Services, Inc., is the agent and provides claims servicing under this program. The obligor of the Extended Warranty program is Verizon Wireless Services, LLC. Wireless Phone Protection and Extended Warranty are also available separately.

This article was written by an author contracted by Verizon's Insider's Guide to provide helpful information on wireless technology. The thoughts, opinions and suggestions of the author may not necessarily reflect those of Verizon Wireless.