State Recycling Programs & Disposal Restrictions
Some states have established electronic waste recycle programs, including many that are free to consumers.
Note: North Carolina, Vermont and Wisconsin prohibit the disposal of netbook computers, tablets and in Wisconsin, cellphones, in solid waste landfills. Other states may have similar restrictions. More information is available on the websites identified above.
In compliance with Virginia Computer Recovery and Recycling Act, Verizon recycled a total of 2,109 pounds of covered electronic devices (primarily tablet computers but not including smartphones or basic phones) from the Commonwealth of Virginia in 2015.
In Pennsylvania, Verizon is a member of the RLGA Group Plan registered with the State in compliance with the Covered Device Recycling Act. This program provides convenient methods for consumers of covered devices to return their products for environmentally sound recycling.
Recycling Disclosure to Maryland Customers:
- Device recycling is always free. There is never a charge for recycling wireless devices (phones and tablets) and often customers can be paid to recycle. Verizon accepts all qualified devices for recycling or refurbishment, no matter the appraised value.
- You can return a device to any Verizon store or mail it to us.
- If you choose to return a device by mail, shipping is free. Trade in returns are automatically provided free packing for shipment. If you choose to donate your device to HopeLine®, you may ship it in your own packing using our prepaid mailing label, or request free return packaging.
- See below for information on clearing personal data from your device before sending it for recycling.
Protect your Personal Data
Most recyclers will attempt to erase data from refurbished or recycled devices. However, it is good practice to purge your personal data - your contact list, photos, text messages, etc. - before giving it over to a recycler (or passing it to a family member or friend).
Most devices allow you to erase all of your personal data and reset the device to its factory settings. Refer to your owner's manual or the manufacturer's device support website. Make sure you've also removed or erased the data on any expansion memory such as microSD cards and removed your SIM card. If you can't find the instructions or need assistance, visit any Verizon Wireless store or call our toll free number 800-416-8894.