COLUMBIA, SC — Verizon Wireless, the nation's largest wireless communications provider, recently named Raymond J. Auch director of customer service for its Columbia Call Center. His responsibilities include overseeing the day-to-day operations of the call center, managing more than 1,000 employees who service a growing, diverse customer base, and attaining key company-wide strategic operating objectives.
Auch began his career with Verizon Wireless, formerly Bell Atlantic Mobile, in 1995 as part of the company's fraud division in New Jersey. He held positions of increasing responsibility within the division until July 1999 when he moved to South Carolina to assist with the opening of the Columbia Call Center. Since his arrival in South Carolina, Auch has been promoted twice, serving most recently as associate director of customer service.
He was recently named to the board of advisors for the Greater Columbia Chamber of Commerce.
Before joining Verizon Wireless, Auch worked for thirteen years in the real estate industry.
About Verizon Wireless
Verizon Wireless is the largest wireless communications provider in the U.S. with more than 27 million wireless voice and data customers. The coast-to-coast wireless provider was formed by the combination of the U.S. wireless businesses of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD), including Bell Atlantic Mobile, AirTouch Cellular, GTE Wireless and PrimeCo Personal Communications. Verizon Wireless has a footprint covering more than 90 percent of the U.S. population, 49 of the top 50 and 96 of the top 100 U.S. markets. The company, headquartered in Bedminster, NJ, is 40,000 employees strong. Reporters and editors can find more information about the company on the Web at http://www.verizonwireless.com.