News Release

Verizon Wireless Expands its Network in Queens, New York

Investing to Stay Ahead of Growing Demand for Wireless Calling, Data Access

August 5, 2004

David Samberg
845-365-7212Robin B. Nicol

ORANGEBURG, NY — In a continuing effort to provide the best wireless service for local residents and commuters in Queens, Verizon Wireless, operator of the nation's most reliable wireless network, has expanded its network with two new cell sites in the borough. A site in Jamaica improves coverage along the Grand Central Parkway from Smedley Avenue to 172nd Street and on Parsons Street and 164th Street from 77th Road to Route 25. Another site in North Astoria Park enhances service on 20th to 23rd Avenues from 19th Street to 40th Street.

The new cell sites are part of the company's aggressive multi-billion dollar network investment each year to stay ahead of the growing demand for Verizon Wireless voice and data services, like two-way TXT messaging, Picture Messaging and high-speed Internet access. Verizon Wireless spends $1 billion every 90 days to expand and upgrade its nationwide wireless network.

Demand for Verizon Wireless services continued during the second quarter as the company added a record 1.5 million net new customers, more than any other wireless provider, and now serves 40.4 million customers nationwide. In addition, Verizon Wireless retained more customers than any other carrier during the 2nd quarter, posting the lowest churn rate in the industry and setting a record for the highest customer retention ever among major carriers in a quarter.

"Customers choose Verizon Wireless and stay with us because they want wireless service they can depend on," said Charles Hand, president of Verizon Wireless' New York Metro area. "The company's continued investment in its premier wireless network and our strong customer service focus are the drivers behind our industry-leading growth."

The company's investment in its wireless network also is part of Verizon Wireless' commitment to offer customers the most reliable service available on the nation's largest wireless network. The company's 'most reliable network' claim is based on network studies performed by real-life test men and test women who inspired the company's national advertising campaign. The engineers conduct more than 300,000 call attempts monthly on Verizon Wireless' and other national wireless carriers' networks while traveling over 100,000 miles of the most frequently traveled roadways nationwide in specially equipped, company-owned quality test vehicles.*

*Test Man Ride-Along Program
Specially-equipped Verizon Wireless test vehicles simultaneously test the networks of six wireless providers, using a mobile laptop computer to generate phonically diverse "conversations." If you are interested in setting up an interview or ride-along test drive with your local Verizon Wireless test man or woman, please contact David Samberg at 845-365-7212.

About Verizon Wireless
Verizon Wireless is the nation's leading provider of wireless communications. The company has the largest nationwide wireless voice and data network and 40.4 million customers. Headquartered in Bedminster, NJ, Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at To receive broadcast-quality video footage of Verizon Wireless operations, log onto