MONTICELLO, IN — Verizon Wireless has installed additional equipment on several existing cell sites in Monticello and Reynolds that increases capacity, enabling more customers to use their wireless phones concurrently to make calls, send and receive TXT and Picture Messages, and download games and ring tones while enjoying clearer reception and fewer dropped calls.
These network improvements enable Verizon Wireless to stay ahead of its growing customer base and increasing demand for its voice and data services in the following areas:
- In the towns of Monticello, Reynolds, Monon and Wolcott
- The Lake Shafer area, including Indiana Beach
- U.S. Highway 24 between Interstate 65 and Monticello
- U.S. Highway 421 between Reynolds and Monon
"We have always been committed to providing the nation's most reliable network," said Greg Haller, president Indiana/Kentucky/Michigan Region, Verizon Wireless. "These improvements will benefit our customers who live, work or vacation in this part of Indiana."
Reliable service is fundamental to customer loyalty, and Verizon Wireless boasts the highest customer loyalty in the industry. During the third quarter of 2005, only 1.3 percent of its customers disconnected their service, which is well below the industry average.
"The value we offer our customers is closely tied to our industry-leading customer retention," Haller said. "Wireless consumers today understand that value is not defined by price alone. A major reason our customers choose Verizon Wireless and stay with us is because we offer the nation's most reliable network."
These cell site upgrades are part of Verizon Wireless' continuous effort to increase capacity and enhance the quality of its wireless voice and data network in Indiana and across the country. Since its inception in 2000, the company has consistently spent more than $4 billion annually-and more than $5 billion last year-to expand and improve its network nationwide. Approximately $103 million of this investment was spent in 2004 to stay ahead of the growing demand for Verizon Wireless products and services in Indiana.
About Verizon Wireless
Verizon Wireless owns and operates the nation's most reliable wireless network, serving 49.3 million voice and data customers. Headquartered in Bedminster, N.J., Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.