ROCHESTER, NY — Verizon Wireless, operator of the nation's most reliable wireless network, announced today it is the first wireless carrier in the Rochester area to offer its customers access to 2-1-1 service the number its customers can call for critical health and human services information 24 hours a day, seven days a week. Customers can dial 2-1-1 from their Verizon Wireless phone and speak to trained counselors who can provide information on programs and agencies throughout the area that provide much-needed services and support to individuals and families, or are in need of volunteers or donations. Today marks the first year of operation of 2-1-1 of the Finger Lakes, the first 2-1-1 call center in New York State.
"We're excited our customers will be the first to have wireless access to this valuable community resource," said Ken Dixon, president of Verizon Wireless' Upstate New York Region. "We also congratulate 2-1-1 of the Finger Lakes on its first year of providing Rochester- and Finger Lakes-area residents with 24/7 access to important human services referral information."
About Verizon Wireless
Verizon Wireless owns and operates the nation's most reliable wireless network, serving 51.3 million voice and data customers. Headquartered in Bedminster, NJ, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.