MAYS LANDING, NJ — Verizon Wireless has named Jared Mullen manager of its Hamilton Mall retail location. In this position, Mullen will be responsible for customer service, retail sales, inventory, merchandising and employee training for the store, located at 4403 Blackhorse Pike in the Hamilton Mall. Mullen will also oversee the Hamilton Mall location's HopeLine® wireless phone collection program. Through HopeLine, Verizon Wireless collects no-longer-used wireless phones, regardless of make, model or carrier, to be refurbished or recycled in an environmentally friendly way. Proceeds are donated to domestic violence prevention advocacy groups or used to purchase wireless phones with free airtime for use by survivors. Phone donations are accepted during store business hours, Monday to Saturday, 9 a.m. 9 p.m. and Sundays, 11:00 a.m. 6 p.m.
Previously, Mullen managed the Verizon Wireless retail store in Northfield. An employee of Verizon Wireless for seven years, he began his career as a sales representative at the Deptford Mall store before being promoted to supervisor and assistant manager. Mullen attended Stockton State College and resides in Gloucester County.
Demand for Verizon Wireless products and services in Mays Landing and across the country continued during 2005 as the company set new records for customer growth.
For the year, the company added 7.5 million net new customers, and more than 2 million net customer additions during the fourth quarter alone, an industry record. Verizon Wireless also maintained its position as the nation's wireless leader in customer loyalty (highest customer retention and lowest turnover rate). In the fourth quarter of 2005, the company posted a churn rate of 1.2%, well below the rate reported by the other national wireless carriers for the quarter.
About Verizon Wireless
Verizon Wireless owns and operates the nation's most reliable wireless network, serving 51.3 million voice and data customers. Headquartered in Bedminster, NJ, Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To receive broadcast-quality video footage of Verizon Wireless operations, log onto www.verizonwireless.com/multimedia.