SCHAUMBURG, IL — Verizon Wireless has installed a new cell site in Zion that expands network coverage and increases capacity, enabling more customers to use their wireless phones concurrently to make calls, send and receive TXT and Picture Messages, and download games and ring tones while enjoying clearer reception and fewer dropped calls.
This new cell site improves Verizon Wireless' voice and data network in downtown Zion, near Shiloh Park, and north to 21st Street, south to Wadsworth Road, east to Michigan Boulevard and west to Lewis Avenue.
"This network enhancement reflects our ongoing commitment to meet the growing needs of our customers and to provide them with the reliable, high quality service they expect from Verizon Wireless," said T.J. Fox, presidentIllinois/Wisconsin Region, Verizon Wireless.
Reliable service is fundamental to customer loyalty, and Verizon Wireless boasts the highest customer loyalty in the industry. During the fourth quarter of 2005, only 1.2 percent of its customers disconnected their service, which is well below the industry average.
"The value we offer our customers is closely tied to our industry-leading customer retention," Fox said. "Wireless consumers today understand that value is not defined by price alone. A major reason our customers choose Verizon Wireless and stay with us is because we offer the nation's most reliable network."
This new cell site in Zion is part of Verizon Wireless' continuous effort to expand coverage, increase capacity and enhance the quality of its wireless voice and data network in Illinois and across the country. Verizon Wireless has invested $30 billion in the last six years-$5 billion on average every year since the company was formed-to increase the coverage and capacity of its national network and to add new services. More than $151 million of this investment was spent in Illinois in 2005.
About Verizon Wireless
Verizon Wireless owns and operates the nation's most reliable wireless network, serving 51.3 million voice and data customers. Headquartered in Bedminster, N.J., Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To receive broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.