WARRENDALE, PA — Verizon Wireless, the only major carrier with a 30-day network test-drive pledge that pays for calls if a customer isn't satisfied and switches to another carrier, announced today that it has activated a new cell site near the town of Fairview, Pa., enhancing coverage in the city and portions of Erie County.
This network enhancement enables more Verizon Wireless customers living in and visiting the area to use their wireless phones to make calls; send and receive e-mail and text, picture and video messages; and download games and Ringtones while enjoying clearer reception and fewer dropped calls.
The new cell site improves network coverage east along State Route 20 from the town of Girard through Fairview to Dutch Road.
"These network enhancements reflect our ongoing commitment to meet the growing needs of our customers and to provide them with the reliable, high quality service they expect from Verizon Wireless," said Roger Tang, president Ohio/Pennsylvania/West Virginia Region, Verizon Wireless.
Reliable service is fundamental to customer loyalty, and Verizon Wireless boasts the highest customer loyalty in the industry, as measured by the company's low percent of customer turnover.
"The value we offer our customers is closely tied to our industry-leading customer retention," Tang said. "Wireless consumers today understand that value is not defined by price alone. A major reason our customers choose Verizon Wireless and stay with us is because we offer the nation's most reliable network."
The new cell site in Erie County is part of Verizon Wireless' continual effort to expand coverage, improve capacity and enhance the quality of its wireless voice and data network in Pennsylvania and throughout the country. Verizon Wireless has invested more than $40 billion since it was formed-more than $5 billion on average every year-to increase the coverage and capacity of its national network and to add new services. More than $140 million of this investment was spent in Pennsylvania in the first half of 2007.
About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 62.1 million customers. The largest U.S. wireless company and largest wireless data provider, based on revenues, Verizon Wireless is headquartered in Basking Ridge, N.J., with 67,000 employees nationwide. The company is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.