News Release

Verizon Networks Prepared To Serve Customers As Hurricane Irene Approaches East Coast

Verizon Offers Tips to Help Customers Prepare for Irene

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August 24, 2011

Melanie Ortel
240-568-1429Linda Laughlin

BASKING RIDGE, NJ — Verizon's wireless and wireline operations teams from Florida to Maine are completing the many tasks necessary to prepare for Hurricane Irene, which continues to push toward the East Coast.

Verizon's Business Continuity and Emergency Management team has activated its National Emergency Coordination Center, which enables Verizon executives to quickly deploy recovery efforts on their networks during emergency situations.

Verizon's wireless and wireline networks include towers, buildings, transmission facilities and vehicles, and the company is preparing for possible flooding, power outages and downed trees and wires from Irene's aftermath. Verizon teams are reviewing the inventory of supplies like utility poles, cable and other equipment and are staffing essential positions to meet recovery needs.

The Verizon communications networks require power to function properly. If commercial power goes out, backup batteries and generators in Verizon's central switching offices, mobile units and field facilities keep power flowing so customers' phones ring even when the lights go out. The company is pre-arranging fuel delivery for these critical facilities to ensure they continue to function during possible extended power outages.

In addition, trucks and other portable equipment are being moved from low-lying areas, where possible. Building sump pumps are also being tested, and drains and gutters cleared.

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Since last year's storm season, Verizon Wireless has launched the n