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On Nov. 19 at 2 p.m. EST, Verizon Wireless will hold a news conference and live Web conference discussing the reinvention of the wireless customer experience. Tune in for remarks by Marni Walden, chief operating officer of Verizon Wireless, to hear first-hand about how the tech experience of the future is here, or follow us on Twitter at @VZWnews to get real-time updates.