Without the ability to reliably communicate with its network, a wireless device is just an expensive paperweight. Calls and data sessions may not connect successfully and – no surprise here – the customer experience is not a good one.
This video offers an inside look at the Antenna Chamber in the Verizon Wireless Testing Lab, a small room that provides answers to some big questions.
Using real-life simulations, we test how every Verizon Wireless device communicates with our network. These tests help to identify any issues which could impede a call or data connection, which we use to work with the device manufacturer to improve performance and ultimately offer the type of experience every Verizon customer expects and deserves.
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This piece is part of Verizon Wireless' Device Lab series. Check out these related stories in the series: