Using an out of date browser puts your personal and network information at risk of falling into the wrong hands. Updated browsers on your computer or tablet will help us keep you protected.
Customers on non-mobile devices like laptops or PCs not on the most current Internet web browser version are impacted. Outdated web browsers will display a warning message at the top of your screen when visiting Verizon websites.
Smartphones with the following operating systems are also affected:
You should update to the newest version of your browser. However, if you are using Windows Explorer versions 9.x or 10.x, you may manually configure your browser to be TLS 1.2 compliant by following the steps listed on the section titled “Enabling TLS 1.2 on Windows Explorer versions 9.x and 10.x).
Depending on the browser you use, instructions for upgrading it can be found in one of the following links:
If you are using Windows Explorer versions 9.x or 10.x, following these simple steps will allow you to enable the TLS 1.2 security protocol on your desktop/tablet browser, without a need to upgrade the browser to a newer version
You will not be able to access any functionality in our web site or perform certain financial transactions that require the new security standards.
Certain 3rd party websites (such as PayPal, banking or payment processing) may not function correctly or their access may be restricted or denied altogether. Due to the unpredictable experience with these websites, it is required that you update your browser to the latest version.