Before visiting a store, safety first.

At this time, select stores are open for your important customer needs. You can also shop and get support online. Orders with free 2-day shipping and online technical support can be completed 24/7.

Select Verizon owned and operated stores are open Mon – Sat, 10-5pm. We’ve made in-store enhancements for your safety, including touchless checkout and social-distancing markers.

Things to know before visiting a store:

  • Customers are required to wear cloth face coverings inside our stores.
  • Appointments made online or through the My Verizon app are encouraged, but walk-up customers will also be accepted.
  • If you are shopping for a new device or accessory, we recommend that you place your order online and select In-Store Pickup.
  • Download the My Verizon app and enable location permissions to check in when you arrive.
  • Our stores are limited to a 1-to-1 employee/customer ratio. You may need to wait outside or in your vehicle before going in.

Customers experiencing COVID-19 symptoms or who have been exposed to someone with symptoms should shop online with free 2-day shipping.

Verizon Business Customers: Please contact your business account specialist or call 1.866.634.8192.

Learn more

Find a Verizon store.

Upgrade your device.

Upgrade your device.

Check upgrade eligibility dates for all devices on your account through My Verizon.

International Services.

International Services.

Connect from abroad or reach out to 200+ countries while in the U.S.

Where can I pay my bill?

Where can I pay my bill?

Find an in-person payment location if you’re currently unable to pay your bill online or over the phone.

Prepaid.

Prepaid.

Shop Prepaid Smartphones from Verizon for the device you want with no activation fee.

Need more help?

Support

Support.

Support.

Find the help you need with anything from billing help to device troubleshooting.

Protection

Device Protection options.

Device Protection options.

Enjoy your device with one of Verizon's Device Protection options.

Tutorials

Device
Tutorials.

Device
Tutorials.

Interactive simulators provide a visual guide and walkthrough of advanced device functionality.

Troubleshooting

Troubleshoot
your device.

Troubleshoot
your device.

Our Troubleshooting Tool will help you identify, troubleshoot and fix common technical issues for a wide range of devices.

Switching devices? Save time before your visit.

  1. Make sure you're authorized to make changes to your account.
  2. Bring all the emails and passwords you'll need.
  3. Store what you'd like to keep, like contacts and pictures, with free Verizon Cloud Storage.

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