At this time, select stores are open for your important customer needs. You can also shop and get support online. Orders with free 2-day shipping and online technical support can be completed 24/7.
Select Verizon owned and operated stores are open Mon – Sat, 10-5pm. We’ve made in-store enhancements for your safety, including touchless checkout and social-distancing markers.
Things to know before visiting a store:
- Customers are required to wear cloth face coverings inside our stores.
- Appointments made online or through the My Verizon app are encouraged, but walk-up customers will also be accepted.
- If you are shopping for a new device or accessory, we recommend that you place your order online and select In-Store Pickup.
- Download the My Verizon app and enable location permissions to check in when you arrive.
- Our stores are limited to a 1-to-1 employee/customer ratio. You may need to wait outside or in your vehicle before going in.
Customers experiencing COVID-19 symptoms or who have been exposed to someone with symptoms should shop online with free 2-day shipping.
Verizon Business Customers: Please contact your business account specialist or call 1.866.634.8192.
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Switching devices? Save time before your visit.
- Make sure you're authorized to make changes to your account.
- Bring all the emails and passwords you'll need.
- Store what you'd like to keep, like contacts and pictures, with free Verizon Cloud Storage.
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Find Verizon Wireless stores by state.
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- District of Columbia
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