To begin your 5G Self Setup, start by downloading the My Verizon app. Our app will guide you through the entire installation process.
Super important, before getting started
Here's how to get your My Verizon app ready for Self Setup:
- Make sure you have a My Verizon account.
- Download the My Verizon app.
The My Verizon app is pre-installed on newer Verizon devices. If it's not installed on your device, you can download from the Apple® App Store® for iOS or the Google Play™ Store for Android™.
- Enable Bluetooth® and location services on your Smartphone.
In order to find 5G signal we will need you to pair your phone with our 5G home equipment using Bluetooth.
- Everything you will need is in the box.
For an optimal setup experience, please remove items from the box in the order that you are instructed.
Having trouble downloading your My Verizon app, we are here to help please contact us.