5G Mobile FAQs

5G Ultra Wideband: Be first to real-time. The first network that finally makes real time a reality. Learn all about the Verizon 5G Ultra Wideband mobile network.

General Information

  1. What is 5G Ultra Wideband?

    5G Ultra Wideband is a faster, more powerful network. It runs on radio frequencies the way 4G does except that 5G Ultra Wideband runs on a much higher frequency known as millimeter wave, and with the Verizon spectrum assets, at a much larger bandwidth. That large bandwidth provides faster speeds and more capacity, which means our network responds even when demand is greatest, like at huge sporting events. So, in a future where billions of smartphones and other devices demand more data, our 5G Ultra Wideband network will be ready for you.

    Visit our 5G Mobile site to learn more.

  2. Where is the 5G Ultra Wideband mobile network available?

    The 5G Ultra Wideband mobile network is available in the areas described below and in these NFL stadiums. Over 30 cities will be launched through 2019.

    Select a city to see coverage details:

    Atlanta, GA
    Boise, ID
    Chicago, IL
    Denver, CO
    Detroit, MI
    Indianapolis, IN
    Minneapolis, MN
    New York, NY
    Panama City, FL
    Phoenix, AZ
    Providence, RI
    St. Paul, MN
    Washington, DC

    Atlanta, GA:

    5G Ultra Wideband service will be concentrated in parts of the following neighborhoods, Downtown, Midtown, and Tech Square, around such landmarks as The Fox Theater, Emory University Hospital Midtown, Mercedes Benz Stadium, Home Depot Backyard, Centennial Olympic Park, Georgia Aquarium, World of Coca Cola, and parts of Renaissance Park.

    • Downtown
    • Midtown
    • Tech Square

    Boise, ID:

    5G Ultra Wideband service will be concentrated in parts of the following neighborhoods, Downtown Boise, West End, West Boise, Meridian, Boise Junction around such landmarks as Idaho State Capitol, St. Luke's Boise Medical Center, Fort Boise Park, Capital City Event Center and Boise Town Square.

    • Downtown Boise
    • West End
    • West Boise
    • Meridian
    • Boise Junction

    Chicago, IL:

    5G Ultra Wideband service will be concentrated in The Loop, specifically areas of the West Loop and the South Loop, around landmarks such as Union Station, Willis Tower, The Art Institute of Chicago, Millennium Park and The Chicago Theatre. You will also have 5G Ultra Wideband service along The Magnificent Mile concentrated in our Verizon store, and throughout The Gold Coast, Old Town and River North.

    • The Loop
    • The Gold Coast
    • River North
    • Old Town
    • Magnificent Mile – Verizon Store

    Denver, CO:

    5G Ultra Wideband service will be concentrated in areas of Highlands, such as South of 37th between Tejon and Navajo Streets. Coverage can also be found throughout LoDo, and around Coors Field. You will also have 5G Ultra Wideband service in the Central Business District around landmarks including The Denver Center for the Performing Arts, Sculpture Park, and outside Paramount Theatre. Finally, Areas of Capitol Hill and Northern Sections of The Denver Tech Center will also have 5G Ultra Wideband service.

    • Potter Highlands Historic District
    • Highland District
    • LoDo
    • Central Business District
    • Capitol Hill
    • The Denver Tech Center

    Detroit, MI:

    5G Ultra Wideband service will be concentrated in parts of the following areas, Dearborn, Livonia, Troy, including in areas around the Oakland-Troy Airport.

    • Dearborn
    • Livonia
    • Troy

    Indianapolis, IN:

    5G Ultra Wideband service will be concentrated in parts of the following neighborhoods, Arsenal Heights, Bates Hendricks, Castleton, Crown Hill, Fountain Square, Grace Tuxedo Park, Hawthorne, Historic Meridian Park, Lockerbie Square, Ransom Place, Renaissance Place, St. Joseph Historic Neighborhood, Upper Canal and Woodruff Place and around such landmarks as Garfield Park, and Indiana University School of Medicine.

    • Arsenal Heights
    • Bates Hendricks
    • Castleton
    • Crown Hill
    • Fountain Square
    • Grace Tuxedo Park
    • Hawthorne
    • Historic Meridian Park
    • Lockerbie Square
    • Ransom Place
    • Renaissance Place
    • St. Joseph Historic Neighborhood
    • Upper Canal
    • Woodruff Place

    Minneapolis, MN:

    5G Ultra Wideband service will be concentrated in the Downtown area, including Downtown West and Downtown East, around landmarks such as the Minneapolis Convention Center, the Minneapolis Central Library, the Mill City Museum, Target Center and First Avenue venues, The Commons as well as inside and around U.S. Bank Stadium. You will have 5G Ultra Wideband coverage in areas of Elliot Park. Also, our Verizon store in the Mall of America will have 5G Ultra Wideband service.

    • Downtown West
    • Downtown East
    • Elliot Park
    • Mall of America - Verizon Store

    New York, NY:

    5G Ultra Wideband service will be concentrated in parts of the following neighborhoods:

    • Midtown
    • Financial District
    • Harlem
    • East Harlem
    • Hell's Kitchen
    • Washington Heights
    • Downtown Brooklyn

    This includes coverage outside landmarks such as Bryant Park, St. Patrick's Cathedral, MSG, Trinity Park (Brooklyn), the Lincoln Tunnel (Manhattan Entrance), Javitz Center on 11th Ave between 36th and 37th, the Theatre District on Broadway between 49th and 52nd, and in the Bronx (Pelham Bay, Fordham Heights, and Hunt's Point).

    Panama City, FL:

    5G Ultra Wideband service will be concentrated in parts of the following neighborhoods, Downtown, Forest Park, and Lower Grand Lagoon.

    • Downtown
    • Forest Park
    • Lower Grand Lagoon

    Phoenix, AZ:

    5G Ultra Wideband service will be concentrated in Downtown Phoenix around such landmarks as: Phoenix Convention Center, Talking Stick Arena, The Orpheum Theatre, CityScape, and Chase Field. You will also have 5G Ultra Wideband coverage around the campus of Arizona State University in Tempe, AZ.

    • Downtown Phoenix
    • Arizona State University - Tempe

    Providence, RI:

    5G Ultra Wideband service will be concentrated in specific parts of College Hill, Federal Hill, Mt. Hope, and around such landmarks as Brown University (Erickson Athletic Complex, Wriston Quadrangle), Rhode Island School of Design and Providence College.

    • College Hill
    • Federal Hill
    • Upper South Providence
    • Mt. Pleasant
    • Mt. Hope

    St. Paul, MN:

    5G Ultra Wideband service will be concentrated in major parts of Downtown and Lowertown neighborhoods, along with parts of West Seventh around such landmarks as the Minnesota Children's Museum, Minnesota Museum of American Art, Fitzgerald Theater, Cathedral Hill Park, Alexander Ramsey House.

    • Downtown
    • Lowertown
    • West Seventh

    Washington, D.C.:

    5G Ultra Wideband service will be concentrated in parts of the following neighborhoods, Adams Morgan, Brentwood, Cardozo / U Street, Columbia Heights, Crystal City. Downtown, Dupont Circle, Eckington, Foggy Bottom, Gallery Place / Chinatown, Georgetown Waterfront, Judiciary Square, Le Droit Park, Mt. Vernon Square, National Mall / Smithsonian, Navy Yard. NOMA, Penn Quarter, Shaw, and Southwest Waterfront around such landmarks as the Ronald Reagan National Airport, United States Botanical Gardens, Hart Senate Building, National Gallery of Art, Lafayette Square, The White House, Freedom Plaza, Farragut Square, George Washington University, Capital One Arena, Union Station, Howard University Hospital, George Washington University Hospital, and Georgetown Waterfront Park.

    • Adams Morgan
    • Brentwood
    • Cardozo / U Street
    • Columbia Heights
    • Crystal City
    • Downtown
    • Dupont Circle
    • Eckington
    • Foggy Bottom
    • Gallery Place / Chinatown
    • Georgetown Waterfront
    • Judiciary Square
    • Le Droit Park
    • Mt. Vernon Square
    • National Mall / Smithsonian
    • Navy Yard
    • NOMA
    • Penn Quarter
    • Shaw
    • Southwest Waterfront

    Coming soon to these cities:

    • Boston, MA
    • Charlotte, NC
    • Cincinnati, OH
    • Cleveland, OH
    • Columbus, OH
    • Dallas, TX
    • Des Moines, IA
    • Houston, TX
    • Kansas City, MO
    • Little Rock, AK
    • Memphis, TN
    • Salt Lake City, UT
    • San Diego, CA
  3. In which NFL stadiums is Verizon 5G Ultra Wideband service available?

    Verizon 5G Ultra Wideband service is available in parts of these NFL stadiums:

    • MetLife Stadium – NY Jets and NY Giants (East Rutherford, NJ)
    • Soldier Field – Chicago Bears (Chicago, IL)
    • Hard Rock Stadium – Miami Dolphins (Miami, FL)
    • Gillette Stadium – New England Patriots (Foxborough, MA)
    • Lucas Oil Stadium – Indianapolis Colts (Indianapolis, IN)
    • NRG Stadium – Houston Texans (Houston, TX)
    • U.S Bank Stadium – Minnesota Vikings (Minneapolis, MN)
    • CenturyLink Field – Seattle Seahawks (Seattle, WA)
    • Ford Field – Detroit Lions (Detroit, MI)
    • M&T Bank Stadium – Baltimore Ravens (Baltimore, MD)
    • Broncos Stadium at Mile High – Denver Broncos (Denver, CO)

    Verizon 5G Ultra Wideband service will be available in parts of the above stadiums. 5G Ultra Wideband Service is concentrated in the lower seating area but could be available in other locations in and around the stadium as well. When you move outside Verizon’s 5G Ultra Wideband coverage area, the 5G-enabled devices hand off the signal to Verizon's award-winning 4G network. In some cities the stadium will be the only place with Verizon 5G Ultra Wideband service, offering you a unique 5G experience you can't get anywhere else in your local area. A 5G Ultra Wideband capable device on a 5G enabled plan is required.

  4. What are the benefits of 5G mobile?

    Verizon's 5G Ultra Wideband network is the first network to make real-time a reality with ultra-fast speeds, ultra-low lag times, and capacity to support more devices in the same place and time. "Real-time" means unprecedented performance to do things that were never possible before:

    • Instant View: Stream 4K movies with virtually no buffering.
    • True Chat: Video chat in HD with near zero lag.
    • Responsive Gaming: Console quality multi-player gaming you can play on the go.
    • Flash Loading: Downloads that used to take minutes now take seconds.
    • Real Response: Augmented reality that responds in near real-time.
  5. Which plans offer access to the 5G Ultra Wideband network?

    5G smartphones and 5G moto mod

    If you have a 5G smartphone or a 5G moto mod connected to a compatible Motorola smartphone, you can access the 5G Ultra Wideband network on a 5G smartphone through these Unlimited plans:

    • Beyond Unlimited with 5G Ultra Wideband*
    • Above Unlimited with 5G Ultra Wideband*
    • Do More Unlimited*
    • Get More Unlimited*
    • Play More Unlimited*

    *Access to the 5G Ultra Wideband is $10/month, but it is currently included free for a limited time on these Unlimited plans.

    5G Jetpack

    You can access the 5G Ultra Wideband network with a 5G Jetpack on the Unlimited with 5G Ultra Wideband Hotspot Data plan.

     

  6. Where can I learn more about the Motorola z3 and the 5G moto mod?

    Visit our Motorola moto 5G FAQs to learn more.

  7. Where can I learn more about the Samsung Galaxy S10 5G?

    Visit our Samsung Galaxy S10 5G Support page to learn more.

  8. © 2019 MOTOROLA and the Stylized M Logo are trademarks of Motorola Trademark Holdings, LLC. All other trademarks are the property of their respective owners.
    © 2019 Samsung Electronics America, Inc. Samsung and Galaxy S are trademarks of Samsung Electronics Co., Ltd.
    V50 ThinQ is a trademark of LG Electronics, Inc. LG, LG Life's Good, and the LG logo are registered trademarks of LG Corp.

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