Above Unlimited FAQs

Above Unlimited is the plan for those who demand the ultimate in performance, service and global access.

General Information

  1. What is Above Unlimited?

    Above Unlimited is for everyone that demands the most from their phones and plan. Get the ultimate in performance, service and global access.

    Every phone on Above Unlimited gets:

    • Premium Unlimited 4G LTE data (75 GB)
    • Unlimited Talk & Text
    • Mexico & Canada included
    • 5 TravelPass® days per month to use in more than 130 countries
    • Unlimited international messaging from the US
    • HD-quality streaming (720p)
    • Unlimited Mobile Hotspot with 20 GB/line at full 4G LTE speeds
    • 500 GB Verizon Cloud storage
    • Verizon Up rewards

    Above Unlimited is perfect for those who:

    • Stream HD video
    • Stream music
    • Play online games
    • Use Mobile Hotspot on a regular basis
    • Have a Jetpack®, netbook or notebook
    • Visit or call Canada and/or Mexico often
    • Are frequent overseas travelers
  2. How much will Above Unlimited cost me?

    Above Unlimited pricing is based on how many phones you have on your account. The price also depends on whether you sign up for Auto Pay and paper-free billing, which gives a $5 discount for each phone.

    Learn more about the Auto Pay and paper-free billing discount.

    Above Unlimited monthly fees:

    Phones

    Monthly Plan Cost

    Monthly Plan Cost with Auto Pay

    and Paper-Free Billing

    1 $100 $95
    2 $180 ($90 each) $170
    3 $210 ($70 each) $195
    4 or more $65 each $5 off each

     

    $140 ($70 each)
  3. How do I get Above Unlimited for $60 per phone?

    When you have 4 phones on Above Unlimited, you pay $65 for each phone for a total monthly cost of $260. When you pay through Auto Pay (using a debit card or bank account) with paper-free billing you get a $5 discount on every phone, giving you a net $20 discount.

    Learn more about the Auto Pay and paper-free billing discount.

    Sign up now for Auto Pay and paper-free billing.

       
    Above Unlimited (4 phones x $65)
    $260
    Auto pay and paper-free discount (4 phones x $5)
    -$20
    Total
    $240 ($60 for each phone)/month

    If you want to lower your monthly costs even more, you can also mix and match unlimited plans for the different phones on your account. If 1 or 2 phones don't need as much data for streaming, you can select Beyond Unlimited or Go Unlimited for those phones.

  4. How do I get Above Unlimited?

    If you already have Verizon: Switch to Above Unlimited on the Change Plan page in My Verizon, or in the My Verizon app:

    1. Tap the Menu icon.
    2. Tap Account.
    3. Tap My Plan.

    If you're new to Verizon: Sign up for Above Unlimited on our Verizon Plan page.

  5. Can I mix and match unlimited plans with Above Unlimited?

    Yes, you can have different unlimited plans for every phone on your account, as long as all your phones are on one of the following unlimited plans:

    • Above Unlimited
    • Beyond Unlimited
    • Go Unlimited

    Pick the one that's right for each user. For example, you could have 2 phones on Above Unlimited, 1 phone on Beyond Unlimited and 1 phone on Go Unlimited.

    Learn about mix and match unlimited pricing

    Note: When you first switch your plan to a mix and match option in My Verizon, you'll be asked to select the unlimited plan you want for each line on your account, including your tablets and connected devices.

  6. How many devices can I have on my account with Above Unlimited?

    For multi-line accounts:

    • 10 smartphones, basic phones or tablets
    • 20 connected devices (e.g., Palm, smartwatch, streaming camera, etc.)
  7. What happens once I've used the 20 GB limit for Mobile Hotspot? Can I buy a Data Boost with Above Unlimited?

    On each line with Above Unlimited, you get a 20 GB allowance of data at 4G LTE speeds for Mobile Hotspot each bill cycle. Once you've used the 20 GB of 4G LTE data, your Mobile Hotspot data speed for that line will be reduced to up to 600 Kbps speeds for the rest of the bill cycle.

    Non-Mobile-Hotspot data will continue to be at 4G LTE speeds until 75 GB, while your Mobile Hotspot is reduced to up to 600 Kbps.

    You can purchase a 5 GB Data Boost on a line for $35 to extend 4G LTE speeds for Mobile Hotspot. You can buy up to 20 Data Boosts per line per bill cycle.

    Visit our Data Boost FAQs to learn more.

    Note: A Data Boost won't extend your 4G LTE speeds on non-Mobile-Hotspot data. Once you've used 75 GB in a month on a line, in times of congestion your data may be slower than other traffic.

  8. What video quality will I get with Above Unlimited?

    Above Unlimited video quality is 720p.

  9. What are my Verizon Cloud media storage options with Above Unlimited?

    You get 500 GB of Verizon Cloud storage with Above Unlimited.

    You can add up to 1 TB of Verizon Cloud media storage online in My Verizon and in the My Verizon app.

    To add Cloud storage in the My Verizon app:

    1. Tap Account (sign in if prompted).
    2. Tap Add-Ons.
    3. Select the line you want to add Cloud storage to.
    4. Tap the Essential Services tab and scroll down to Verizon Cloud.
  10. I travel to Mexico and Canada a lot. Can I use my phone like I do at home with Above Unlimited?

    Yes, Above Unlimited includes calling, texting and data use within Mexico and Canada.

    If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited.

  11. What is TravelPass, and how does it work on Above Unlimited?

    TravelPass lets you use your domestic talk, text and data allowances while traveling outside the US in more than 130 countries.

    Above Unlimited includes 5 TravelPass days per month, which you can use when you add TravelPass to your line. TravelPass daily charges of $10/day will start on the 6th day of using your service outside of the US, Puerto Rico and US Virgin Islands, Mexico and Canada.

    To add TravelPass: Text "TRAVEL" to 4004.

    Visit our TravelPass FAQs or TravelPass countries page for more information.

    Note: Using your device in Mexico and Canada is included with Above Unlimited.

  12. Which types of devices are eligible for Above Unlimited?

    Smartphones and basic phones are eligible for Above Unlimited.

    If you sign up for Unlimited after 6/18/18, the connected devices (e.g., Palm, tablet, Jetpack, smartwatch, etc.) on your account need to have their own compatible data-only plan. When you add devices, you'll be asked to choose the data plan for each device.

  13. How do tablets, laptops, wearables and other data devices work with Above Unlimited?

    When you switch to Above Unlimited, you'll be asked to select an unlimited option for each phone line on your account. You'll also need to select a compatible plan for each of your connected devices, like a tablet, Palm, Jetpack, smartwatch or other data device.

    Each of these devices will have its own data plan and monthly high speed data allowance.

    View connected device data options

  14. What happens after I use 75 GB of data on Above Unlimited?

    Once your line exceeds 75 GB during your bill cycle, most of the time you'll continue to enjoy the same great network experience.

    If you're on a cell site that's congested at that moment, your download may be temporarily queued behind other Verizon customers. This may result in slower download speeds relative to another Verizon customer's experience on the same cell site at that moment.

  15. Can I get an employee, military or business discount with Above Unlimited?

    Above Unlimited is a great value. It's not eligible for an employer discount or corporate plan discount, but you can still take advantage of any other benefits your employer's program offers with Verizon Wireless.

    Active duty military service members and veterans are eligible to receive the following account-level discount for Above Unlimited.

    • 1 phone – $15 discount
    • 2 phones – $35 discount
    • 3+ phones – $40 discount

    Learn how to register for your military discount. Visit our Military and Veterans FAQs for more information.

    Save an additional $5 off the regular monthly account access fee for each phone, when you sign up for Auto Pay (with a debit card or bank account) and paper-free billing.

    Sign up now for Auto Pay and paper-free billing.

  16. What happens if I switch my plan from Above Unlimited to a shared data plan?

    If you change your plan to the new Verizon Plan S, M, L or other shared data size, all lines on your account will change to that plan as well.

    Your plan will no longer include:

    • 500 GBs of Verizon Cloud or a discount on 1 TB of Verizon Cloud
    • 5 TravelPass days
    • $5/month per phone discount for Auto Pay and paper-free billing

    Also, if you're currently receiving a military discount on each line, your discount will change to a percentage off the monthly service fee for your entire account.

    If you're eligible for a discount because of your employer's agreement with Verizon, but your unlimited plan wasn't eligible for the discount, that discount will be applied to your new shared data plan.

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