Account Management

Find help assigning account owners, setting alerts, updating your address and more. For just your details sign in to My Verizon or the My Verizon app. For billing, visit our Bill and Payment page.

Filter all topics below.

Mobile number

Cancel a line on your account

To disconnect a line on your account you must contact Customer Service. Visit our Contact Us page.

Change/Pick Your Mobile Phone Number FAQs

Get step by step instructions on how to change your mobile phone number, for free. Manage your account in My Verizon app or website, troubleshoot any issues.

Switch to Verizon - Guide to Porting Your Number

Want to keep your current phone number when switching to Verizon Wireless? Learn about the different ways you can transfer your number.

Switch to Verizon - Port Your Number FAQs

Learn how to switch your phone number to Verizon from another service provider. See if you're eligible to transfer your number, or check your transfer status.

Transfer (port out) your number to another carrier FAQs

Find out what you need to know about transferring your number from Verizon to another carrier. Get protection against port-out scams by using Number Transfer Freeze.

Video: How to Change Your Phone Number
(length: 2:16)

Watch this video to learn how to change your Verizon phone number or keep your current phone number if you are switching to Verizon.
Length: 2:16

Pending orders

Pending Orders

Learn more about pending orders and how they can affect your account and services.

Reconnecting service

Reconnect service FAQs

Find out how to reconnect your devices after a service suspension.