Select Your Device
Apple® iPhone® 6 Plus
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Verizon 4G LTE USB Modem UML295
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HP® Mini 1151NR Netbook
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Verizon Wireless V740 ExpressCard
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Nokia 6205
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BlackBerry® Curve™ 9370 smartphone
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Jest™
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Kyocera K323
Nokia 6315i
Sonim XP5
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Verizon Global USB Modem USB730L
Samsung SCH-n330
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2018 Camry by Toyota
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Verizon Wireless V620
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moto e4 Prepaid
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Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
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Samsung Galaxy Tab S3
Samsung SCH-a530
Nokia 2285
Apple® iPad Pro® (12.9-inch)
Motorola moto z2 play
Motorola A840
Kyocera KX444
Motorola MOTOSLVR L7C
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BlackBerry® 7250
LG VX4700
LG VX9400
Galaxy J3 Mission Prepaid
Verizon Wireless U630 PC Card
Samsung SCH-a970

My Verizon Support
Using My Verizon to Activate a Phone - BYOD

Have a phone that you want to activate on your account? No need to visit a store. We can help you activate it online today.

You have two choices when you bring your own device onto a Verizon account:

Activate a device with new service

Simply go to the Bring your own device page. Follow the steps:

  1. Check the Device and SIM IDs
  2. Select a data plan that's right for you
  3. Add features
  4. Add accessories
  5. Check out

Activate a device on an existing mobile number

Go to the Activate, Switch or Bring Your Own Device page in My Verizon and tap Activate. Select the line you'd like to make changes to. You'll be asked if you're activating a device that was previously used on your account. Select No, then follow the steps:

  1. Follow the prompts to check the Device and SIM IDs
  2. Update your protection plan, if needed
  3. Update your plan, if needed
  4. Back up your content
  5. Check out

You may have more questions. And we have answers below. Follow the steps, and in no time you'll be up and running with your phone.

Considering upgrading to a brand new device instead? Get started shopping for the latest devices.

  1. How to Activate Your Device

    Video: How to Activate Your Device on an Existing Line

    Length: 3:07

    Transcript

    Show Transcript ∨

  2. Five Things to Know About Bringing Your Own Device to Verizon

    Video: Five Things to Know About Bringing Your Own Device to a New Line With Verizon

    Length: 2:19

    Transcript

    Show Transcript ∨

  3. How do I activate my phone on my existing mobile number?

    To activate another device on an existing mobile number:

    1. Go to the Activate, Switch or Bring Your Own Device page in My Verizon.

    2. Tap Activate.

    3. Select the device you are replacing, and tap Select Device.

    4. When asked if you’re activating a device that was previously used on your account, select Yes, otherwise, select No if you're bringing it from another carrier and tap Next.

    5. Enter your Device ID and tap Check Device. If you don't know how to find the Device ID for your phone, follow the instructions on the page.

    6. For security purposes, we ask that you complete a simple online authorization process.

      To complete the authorization process:
      1. Select the mobile device you would like the authorization code sent to, and then tap Text Me the Code. A text message with the Authorization Code will be texted to that device.

      2. Enter the Authorization Code in the confirmation overlay and tap Confirm.
         
    7. Ensure your SIM card is compatible with your line by entering your SIM ID number and tap Check SIM Card.

      Note: If your device doesn't require a SIM card, you'll skip this step.
      • If you don't know how to find your SIM ID number, select your device type and operating system, and follow the instructions on the page.

      • If you don't have a SIM card, tap Add to Cart to order one. You can also pick one up at a Verizon store. After receiving your SIM Card in the mail, or from a Verizon store, you can go back to the Activate, Switch, or Bring Your Own Device page in My Verizon and tap the Have a SIM Replacement from Verizon? Activate it here link, or the Activate SIM button, if one is present.
         
    8. Update your equipment protection plan, if needed, and tap Confirm.

      Note: You'll only see this step if you previously had equipment protection or have recently upgraded.

    9. If the device you're activating is not compatible with your current plan, you'll be asked to select a compatible plan. Select the plan you want and tap Confirm.

    10. Review your changes and tap Confirm Changes.

    11. Back up your contacts and media from your old device and tap Confirm.

    12. To complete the activation, power your phone off. Insert your SIM card, and power it back on.



  4. How do I activate a phone I used with another carrier on a new mobile number?

    To activate the device:

    1. Go to the Bring Your Own Device page.

    2. Enter your Device ID and tap Check Device. If you don't know how to find the Device ID for your phone, select the device type and operating system, and follow the instructions on the page.

    3. For the security purposes, we ask that you complete a simple online authorization process.

      To complete the authorization process:
      1. Select the mobile device you would like the authorization code sent to, and then tap Text Me the Code. A text message with the Authorization Code will be texted to that device.
      2. Enter the Authorization Code in the confirmation overlay and tap Confirm.
         
    4. Enter your SIM ID number and tap Check SIM Card.
      • If you don't know how to find your SIM ID number, select your device type and operating system, and follow the instructions on the page.

      • If you don't have a SIM card, tap Add to Cart to order one. You can also pick one up at a Verizon store.

        Note: If your device doesn't require a SIM card, you'll skip this step.
         
    5. Add additional devices, if applicable.

    6. Tap Add a Line.

    7. Choose a data plan and messaging plan for the device and tap Continue.

    8. Add features to your plan and click Continue.

    9. Add accessories for your device and tap Check out.

    10. Enter your payment information and tap Validate.

    11. Review your changes and tap Confirm Feature & Plan Changes.

    12. Back up your contacts and media from your old device.

    13. To complete the activation, power your phone off. Insert your SIM card and power it back on.



  5. How do I activate a phone I used before with Verizon on a new mobile number?

    To add a device you've used previously on your account:

    1. Go to the Bring your own device page in My Verizon.

    2. Tap Add a Device.

    3. Select Yes when asked if you are adding a device used previously on your account, and then tap Next.

    4. Select the device you want to activate and then tap Check Device.

    5. For security purposes, select the device you want the Online Authorization Code texted to, and then tap Text Me the Code. A text message with the Authorization Code will be texted to that device.

    6. Enter the Authorization Code in the confirmation overlay and tap Confirm.

    7. Tap Add a Line.

    8. Select a data and messaging allowance that's right for you and tap Continue.

    9. Add additional storage and features for your device if you'd like and tap Continue.

    10. Choose additional accessories for your device and tap Continue to Cart.

    11. Confirm your order and tap Check Out.

    12. Enter your payment information and tap Validate.



  6. My SIM card is not compatible. What do I do?

    New SIM cards are free. You can order one online while you're switching devices, or if you want to receive it the same day, you can pick it up at a local Verizon Wireless store.

    If you order it online, you can choose to receive it:

    • Next day by 10:30 AM
    • Next day by 8 PM
    • Two-day shipping (free)



  7. Why isn't my device compatible with my plan?

    If your existing data plan doesn't match new phone type you're trying to activate, you might have to purchase additional data for it. Examples are switching from a 3G to a 4G device or from a basic to a smartphone.

    Use our Data Calculator to help select the right amount for you.




  8. How do I receive the authorization code if my phone is lost or broken?

    If there are other phones on your account, you can choose to have the text message code sent to one of them. If there aren't, call Customer Service at (800) 922-0204.




  9. I still have more questions...

    Don't worry, we've got you covered!




  10. Related

Modified: 06/02/2016

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