Select Your Device
Apple® iPhone® X
Apple® iPhone® 8 Plus
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 8
Apple® iPhone® 7
Apple® iPhone® 6s
Samsung Galaxy S7
Apple® iPhone® 7 Plus
Apple® iPhone® 6s Plus
Samsung Galaxy S8
Moto Z Play Droid Edition
Verizon Wear24™
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S7 edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
Galaxy J7 / J7 V
DROID TURBO 2
Apple Watch® Series 3
Samsung Galaxy S® 4
Samsung Galaxy J3 Eclipse
LG K20™ V
Samsung Galaxy S8+
Moto Z Force Droid Edition
Pixel™, Phone by Google
Google Pixel 2
Apple® iPad® 2
Samsung Galaxy Note5
Verizon Ellipsis® 8
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy Note® 4
Verizon Wireless Home Phone
Apple® iPhone® 5c
Samsung Galaxy J3 (2016)
Google Pixel 2 XL
LG Revere® 3
Samsung 3G Network Extender
Verizon Ellipsis® 7
DROID MAXX by MOTOROLA
Droid Turbo by Motorola
Apple® iPhone® 5
V20™
Motorola moto z2 play
Jetpack® MiFi® 7730L
LG G6™
Samsung Gusto® 3
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Motorola moto z2 force edition
Samsung Galaxy J1™ Prepaid
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Cadence by Kyocera
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
GizmoGadget™ by LG
LG G5
Pixel™ XL, Phone by Google
Verizon 4G LTE Broadband Router
Samsung Galaxy J3 V
Stylo™ 2 V
LG G4™
LG Exalt® LTE
DROID MAXX 2
Apple® iPhone® 4s
Pantech 4G LTE Global USB Modem UML290
Apple® iPhone® 4
ZenPad™ Z8
Verizon Ellipsis® Jetpack® MHS900L
Moto Z Droid Edition
Hum+ by Verizon
LG K8 V
LG G3
Verizon LTE Internet and Home Phone
Verizon MiFi® 4G LTE Global USB Modem U620L
Motorola moto e4
DuraForce PRO with Sapphire Shield
Microsoft Lumia 735
LG Optimus Zone™ 3 Prepaid
Samsung Galaxy Note® 3
Samsung Galaxy S6 edge +
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
PRIV™ by BlackBerry®
LG V10™
Samsung Galaxy S® 6 edge
LG Cosmos™ 3
Samsung 4G LTE Network Extender
Ellipsis® Jetpack® MHS800L
Galaxy J3 Mission Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Galaxy S® III
Galaxy Tab E (8.0)
Apple® iPad® (9.7-inch)
Samsung Convoy® 4
Microsoft Surface 3
DuraXV
Samsung Convoy™ 3
Motorola moto e4 plus™
Verizon Wireless Home Phone T2000
GizmoPal® 2 by LG
Verizon Ellipsis® 10
BlackBerry® Bold™ 9930 smartphone
ZenPad™ Z10
Moto G Play
Verizon Global USB Modem USB730L
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem 551L
GizmoPal™
Samsung Gear S3 frontier
DROID RAZR M by MOTOROLA
Galaxy Tab E
KYOCERA DuraXVLTE
LG V30®
Samsung Convoy™ 2
Brigadier™ by Kyocera
DROID MINI by MOTOROLA
Casio G'zOne Ravine® 2
BlackBerry Classic
Casio G'zOne Commando®
ASUS ZenPad™ Z8s
Apple® iPad Pro® (12.9-inch)
Apple® iPad mini™
Verizon 4G LTE USB Modem UML295
Ellipsis™ Jetpack® MHS815L
LG K4™ LTE
Kyocera DuraXV+
Apple® iPad Air® 2
HTC 10™
Apple® iPad mini™ with Retina display
LG Exalt™
Samsung Gusto® 2
LG Extravert™ 2
Apple® iPad Pro® (10.5-inch)
Verizon Ellipsis® 8 HD
ZenFone™ V Live
LTE Internet (Installed)
ASUS ZenFone™ V
HTC One® (M8)
Sony Xperia® Z3v
Moto G™ by Motorola
ZTE Blade™ Vantage Prepaid
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Casio G'zOne Commando® 4G LTE
ZTE Cymbal® LTE
LG G Pad 8.3 LTE
LG G Vista
LG G2
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Apple® iPad Pro®
Samsung Intensity™ II
DROID ULTRA by MOTOROLA
DROID INCREDIBLE 4G LTE by HTC
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Brightside™
HTC Desire® 530
Verizon Wireless USB760 Modem
LG Revere®
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Moto X™ by Motorola
HTC One M9
BlackBerry® Q10 smartphone
Gear S®
Motorola RAZR V3m
Toyota Connected Car
Samsung Galaxy Note® II
Sonim XP5
Samsung Galaxy Tab® 2 (7.0)
Gear S2
HTC Desire® 526
Samsung Galaxy S® 4 mini
Verizon Wireless AirCard® 595
Apple® iPad Pro® (9.7-inch)
Apple® iPad® with Wi-Fi + 4G
Apple® iPad mini® 4
Samsung Galaxy Tab®
Apple® iPad®
DROID RAZR by MOTOROLA
Samsung 4G LTE Network Extender 2
Samsung Galaxy Tab S2
Galaxy Note® Edge
ASUS ZenFone™ AR
Samsung Galaxy Tab S3
Verizon GizmoTab™
Samsung Convoy™
Humx
Apple® iPad Air®
G Pad™ 7.0 LTE
Moto E™ Prepaid
HTC Desire® 626
LG Octane™
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
Nokia Lumia 822
BlackBerry® Z10 smartphone
LG Cosmos™ 2
LG Accolade™
Samsung Galaxy Book
Moto X™ (2nd Gen.)
Samsung Galaxy Tab® 2 (10.1)
Nokia Lumia 928
Casio G'zOne Ravine®
BlackBerry® Z30 smartphone
Samsung Haven™
LG Exalt™II
Samsung Gusto®
DROID X by MOTOROLA
LG Revere® 2
LG enV®3
Samsung Intensity™ III
LG 4G LTE USB Modem VL600
Ellipsis® Kids
G Pad™ 10.1 LTE
Arlo Go
BlackBerry® Bold 9650 smartphone
Verizon Wireless AirCard® 595U USB Modem
Dell™ Vostro™ V13 Laptop
Verizon MiFi™2200 Intelligent Mobile Hotspot
HP Elite x2 1012
HTC One®
LG Terra™
Yealink One TalkSM IP DECT Phone Bundle
DROID RAZR MAXX HD by MOTOROLA
Nexus 6
Samsung Galaxy S® III mini
Samsung Galaxy Tab® 4 (10.1)
LG enV®2
Verizon Wireless UMW190 Global USB Modem
Verizon Ellipsis® 10 HD
Samsung Alias™ 2
Lancet™ for Android™
Samsung Galaxy Camera®
Nokia Lumia Icon
LG VX8300
Samsung Gear S3 classic
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab® 4 (8.0)
Samsung Intensity™
DROID X2 by MOTOROLA
LG Cosmos™
Samsung Smooth™
Motorola XOOM™ 4G LTE
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
HTC One® (M8) for Windows®
Samsung Knack™
Casio G'zOne Boulder®
Delphi Connect with 4G LTE Mobile Hotspot
Motorola MOTO™ W755
Apple® iPad mini™ 3
Apple® iPad® with Retina display
Pantech Hotshot™
DROID BIONIC by MOTOROLA
Motorola Barrage™
DROID RAZR HD by MOTOROLA
Lancet™
Samsung SCH-u340
DROID 4 by MOTOROLA
Spartan GoCam™
LG Extravert™
LG enV® TOUCH
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Note® 10.1
Samsung Galaxy Stellar™
Lucid™3 by LG
Samsung Galaxy Note® Pro
DROID RAZR MAXX by MOTOROLA
DROID INCREDIBLE 2 by HTC
LG Optimus Exceed™ 2
Sony Xperia® Z2
Nokia Lumia 2520
LG VX5500
Transpyre™ Prepaid
Samsung Fascinate™
Pantech Breakout™
Verizon Wireless UM175 USB Modem
HTC One® max
LG VX8360
Samsung Galaxy™ Stratosphere™
Hydro ELITE by KYOCERA
Samsung Galaxy Note® 10.1 2014 Edition
LG Optimus Zone™
DROID DNA by HTC
HTC One® remix
Verizon Wireless PC5750 PC Card
Motorola W385
Samsung Galaxy Tab® S
Pantech Perception™
LG VX5400
Samsung Illusion™
Samsung Galaxy™ Stratosphere™ II
Watch Urbane™ 2nd Edition LTE
Google Nexus 7
Enact™ by LG
DROID INCREDIBLE by HTC
Galaxy Nexus by Samsung
Samsung Galaxy View
Lucid™ by LG
Spectrum™ 2 by LG
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
LG Cosmos™ Touch
Pantech Jest™ 2
Samsung Gear S2 classic
LG VX8350
Samsung SCH-u410
HTC Desire® 612
Lexus Connected Car
Samsung Galaxy Tab® (7.7)
Lucid™2 by LG
Motorola XOOM™
Verizon Wireless CDM8975
Samsung SCH-u430
Motorola Adventure™ V750
Verizon Wireless G'zOne Type-S
Delphi Connect
LG VX5300
Casio G'zOne Rock™
Verizon Wireless Escapade®
Moto X™ - Designed by You (2nd Generation)
BlackBerry® Curve™ 9370 smartphone
LG Voyager™
BlackBerry Classic Non-Camera
Motorola RAZR V3c
LG VX6100
LG Dare™
LG Chocolate® Touch
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola RAZR V3m in Gray
Luge™ by Motorola Prepaid
Motorola MOTO™ VU204
HP Spectre x2
LG VX5200
Pantech Caper™ Prepaid
Samsung Reality™
Samsung Galaxy Legend™
Motorola V325
LG VX3200
Verizon Wireless G'zOne Type-S Push to Talk without Camera
DROID XYBOARD 10.1 by MOTOROLA
Gateway® LT2016u Netbook
LG Chocolate® 3
Verizon Wireless Coupe™
Casio G'zOne Ravine® 2 Non-Camera
LG VX3300
Samsung SCH-a870
Moto X™ - Designed by You
Samsung SCH-u540
Motorola W315
Samsung SCH-a630
Samsung SCH-a650
Samsung Zeal™
Motorola Entice™
G'zOne Boulder™ Black and Silver
LG VX4650
Motorola V325i
Verizon Wireless PN-300
Verizon Wireless U630 PC Card
BlackBerry® Curve™ 9310 smartphone
Verizon XU870 Global ExpressCard®
LG Clout™
Pantech Marauder™
Windows Phone 8X by HTC
Samsung ATIV SE™
Samsung SCH-u550
DROID XYBOARD 8.2 by MOTOROLA
HP® Mini 1151NR Netbook
BlackBerry® Tour™ 9630 smartphone
LG Optimus Exceed™
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
DROID by MOTOROLA
Motorola V276
LG enV®
LG Chocolate®
THUNDERBOLT™ by HTC
LG VX8700
Samsung SCH-a950
Verizon Wireless CDM8950
Nokia 6315i
LG VX8100
Motorola Rapture™ VU30
Motorola E815
Samsung Sway™
Verizon Converged VOIP Device
Nokia 6205
Samsung SCH-a850
LG VENUS™
Samsung SCH-n330
HP® Mini 311-1037NR Netbook
BlackBerry® Storm2™ 9550 smartphone
LG Glance™
BlackBerry® 8830 World Edition smartphone
Verizon Wireless USB720 Modem
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Motorola Rival™
LG Versa™
Samsung Alias™
BlackBerry® Curve™ 8530 smartphone
Samsung ATIV Odyssey™
Samsung SCH-a670
Samsung Omnia® II
Verizon Wireless Salute™
HTC Rhyme™
HTC Trophy™
Intuition™ by LG
Motorola C333
HTC Rezound™
Verizon Wireless V620
Jest™
Motorola V710
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
Sierra Wireless AirCard® 580
LG VX6000
HP® Mini 110-3098NR Netbook
LG VX4500
Motorola V60p
Compaq® Mini CQ10-688nr Netbook
Samsung FlipShot®
Kyocera KX414
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
LG Enlighten®
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola V60s
LG Vortex™
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Casio G'zOne Brigade®
Nokia 6215i
Nokia 6015i Prepaid
DROID 3 by MOTOROLA
Verizon Wireless Blitz® Prepaid
Revolution™ by LG
Verizon Wireless Adamant™
HTC Ozone™ with TALKS™ for Verizon Wireless
Casio EXILIM
DROID 2 GLOBAL by MOTOROLA
DROID ERIS by HTC
DROID 2 by MOTOROLA
LG Ally™
Samsung Rogue™
Samsung Renown™
BlackBerry® Curve™ 9330 smartphone
Samsung Trance™
Samsung Continuum™
Samsung Omnia®
Verizon Wireless USB1000 Global USB Modem
Verizon Wireless Razzle™
Samsung Glyde™
Spectrum™ by LG
Pantech Crux™
Verizon Wireless V740 ExpressCard
DROID CHARGE by SAMSUNG
HTC Touch Pro™
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
DROID PRO by MOTOROLA

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Initial Activation and Setup - Apple® iPad®
[Device-Specific Instructions]
Here's how to perform a quick set up and activation on your iPad.

Alerts & Reminders

Reminders - Apple® iPad®
[Device-Specific Instructions]
Here's how to create and configure reminders on your iPad.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

Apple® iPad® Pro Simulator: Changing iPhone's Name
[Interactive Simulation]
Find out how to change the name of your iPad Pro.
Apple® iPad® Pro Simulator: Getting to Know Ipad
[Interactive Simulation]
An interactive map of the Home screen and buttons on your iPad Pro.
Apple® iPad® Pro Simulator: Getting to Know the Back of Your iPad
[Interactive Simulation]
Discover the features on the back of your iPad Pro.
Apple® iPad® Pro Simulator: Removing Apps from the Home Screen
[Interactive Simulation]
Discover how to remove apps from the home screen of your iPad Pro.
Apple® iPad® Pro Simulator: Restarting Your Phone
[Interactive Simulation]
Discover how to restart your iPad Pro.

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Bluetooth® Discovery Mode - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Pro Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your iPad Pro with your Bluetooth device.

Calendar

Add a Calendar Event - Apple® iPad®
[Device-Specific Instructions]

Calling & Dialing

Call Waiting - Apple® iOS
[Device-Specific Instructions]

Camera, Photos & Videos

Record a Time Lapse Video - Apple® iPad®
[Device-Specific Instructions]
Unable to Sync with iTunes - Photos
[Device-Specific Instructions]
Apple® iPad® Pro Simulator: Switching Between Rear and Front Cameras
[Interactive Simulation]
Learn how to change between front and rear view on your iPad Pro camera.
Apple® iPad® Pro Simulator: Capturing a Slo-Mo Video
[Interactive Simulation]
Discover how to capture a slo-mo video on your iPad Pro.
Apple® iPad® Pro Simulator: Capturing a Time-Lapse Video
[Interactive Simulation]
Find out how to capture a time-lapse video on your iPad Pro.
Apple® iPad® Pro Simulator: Capturing a Video
[Interactive Simulation]
Learn how to record a video using your iPad Pro.
Apple® iPad® Pro Simulator: Editing a Photo
[Interactive Simulation]
See how to edit a photo using your iPad Pro.
Apple® iPad® Pro Simulator: Sharing Pictures
[Interactive Simulation]
See how to share pictures on your iPad Pro camera.
Apple® iPad® Pro Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your iPad Pro.
Common Camera Settings - Apple® iPad®
[Device-Specific Instructions]

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Add a Contact - Apple® iPad®
[Device-Specific Instructions]
Delete a Contact - Apple® iPad®
[Device-Specific Instructions]
Edit a Contact - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Pro Simulator: Adding a Contact
[Interactive Simulation]
See how to add a new contact to your iPad Pro.
Apple® iPad® Pro Simulator: Adding a Picture to a Contact
[Interactive Simulation]
See how to add a picture to a contact on your iPad Pro.
Apple® iPad® Pro Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your iPad Pro without looking at it.
Apple® iPad® Pro Simulator: Importing and Exporting Contacts
[Interactive Simulation]
Learn how to import and export your contacts on your iPad Pro.

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Change or Add Data Bundles - Prepaid iPad®
[Device-Specific Instructions]
Manage Data Usage - Apple® iPad®
[Device-Specific Instructions]
Here's how to view data usage and set data warnings and restrictions on your iPad.

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
View Phone Number - Apple® iPad®
[Device-Specific Instructions]
Turn Touch ID On / Off - Apple® iPad®
[Device-Specific Instructions]
View Device Info - Apple® iPad®
[Device-Specific Instructions]
Check for Physical Damage
[Device-Specific Instructions]
Here's how to help determine if your device has damage.
Touch ID Setup - Apple® iPad®
[Device-Specific Instructions]
Touch ID Settings - Apple® iPad®
[Device-Specific Instructions]
View MAC Address - Apple® iPad®
[Device-Specific Instructions]

Device Search

Apple® Article - iOS: Search with Spotlight
[Device-Specific Instructions]

Device Settings

Update Carrier Settings - Apple® iPad®
[Device-Specific Instructions]
Cancel Autopay - Prepaid iPad
[Device-Specific Instructions]
Turn Notifications On / Off - Apple® iPad®
[Device-Specific Instructions]
Turn Handoff On / Off - Apple® iPad®
[Device-Specific Instructions]
Airplane Mode - Apple® iPad®
[Device-Specific Instructions]
Adjust Backlight - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Pro Simulator: Accessing Mobile Network Settings
[Interactive Simulation]
Find out how to access mobile network settings on your iPad Pro.
Apple® iPad® Pro Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your iPad Pro to change alert sounds, turn off GPS and more.
Apple® iPad® Pro Simulator: Adding an Account
[Interactive Simulation]
Discover how to add an account on your iPad Pro.
Apple® iPad® Pro Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
Learn how to adjust the screen timeout on your iPad Pro.
Apple® iPad® Pro Simulator: Backing Up iPad with iCloud®
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your iPad Pro.
Apple® iPad® Pro Simulator: Changing Account Settings
[Interactive Simulation]
Learn how to change account settingst on your iPad Pro.
Apple® iPad® Pro Simulator: Changing Notification Sounds
[Interactive Simulation]
An interactive guide for changing the notification sounds on your iPad Pro.
Apple® iPad® Pro Simulator: Checking for and Installing System Updates
[Interactive Simulation]
Learn how to check for and install a system update on your iPad Pro.
Apple® iPad® Pro Simulator: Configuring Location Settings
[Interactive Simulation]
Find out how to manage location settings on your iPad Pro.
Apple® iPad® Pro Simulator: Managing Background App Refresh
[Interactive Simulation]
Explore how to manage the background app refresh on your iPad Pro.
Apple® iPad® Pro Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your iPad Pro.
Apple® iPad® Pro Simulator: Managing iPad's Memory
[Interactive Simulation]
See how to manage your iPad Pro's memory
Apple® iPad® Pro Simulator: Managing the Battery
[Interactive Simulation]
Learn how to manage the battery on your iPad Pro.
Apple® iPad® Pro Simulator: Removing an Account
[Interactive Simulation]
An interactive guide on how to remove an account from your iPad Pro.
Apple® iPad® Pro Simulator: Scheduling a Night Shift®
[Interactive Simulation]
Learn how to dim your lights by scheduling Night Shift on your iPad Pro.
Apple® iPad® Pro Simulator: Setting Up Touch ID™
[Interactive Simulation]
Learn how to set up Touch ID on your iPad Pro.
Apple® iPad® Pro Simulator: Turning On Data Roaming
[Interactive Simulation]
See how to turn on data roaming on your iPad Pro.
Apple® iPad® Pro Simulator: Using Airplane Mode
[Interactive Simulation]
An interactive guide for setting your iPad Pro to Airplane Mode.
Night Shift - Apple® iPad®
[Device-Specific Instructions]
Restriction Settings - Apple® iPad®
[Device-Specific Instructions]

Email/Gmail

Standard Email Messaging Ports
[Device-Specific Instructions]
Delete Email Messages - Apple® iPad®
[Device-Specific Instructions]
View Email Messages - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Pro Simulator: Adding a Corporate Email Account
[Interactive Simulation]
Learn how to access your work email on your iPad Pro.
Apple® iPad® Pro Simulator: Adding a Personal Email Account
[Interactive Simulation]
Discover how to access your existing email account on your iPad Pro.
Apple® iPad® Pro Simulator: Removing an Account
[Interactive Simulation]
Find out how to remove an email account with your iPad Pro.
Apple® iPad® Pro Simulator: Sending an Email with an Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your iPad Pro.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

GPS & Location Based Services

Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Turn GPS Location On / Off - Apple® iPad®
[Device-Specific Instructions]

HD Voice

Apple® iPad® Pro Simulator: Changing Inbox Views
[Interactive Simulation]
Discover how to change email inbox views on your iPad Pro.

Home Screen

Manage Notes - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Pro Simulator: Adding Widgets
[Interactive Simulation]
Learn how to add a widget on your iPad Pro.
Apple® iPad® Pro Simulator: Adding and Removing Home Screen Pages
[Interactive Simulation]
See how to add or remove a home screen page on your iPad Pro.
Apple® iPad® Pro Simulator: Creating Folders
[Interactive Simulation]
Find out how to create folders on your iPad Pro to help organize your apps.
Apple® iPad® Pro Simulator: Removing Widgets
[Interactive Simulation]
Find out how to remove widgets on your iPad Pro.
Apple® iPad® Pro Simulator: Using Quick Reply
[Interactive Simulation]
Discover how to use quick reply on your iPad Pro.
Display Icons - Apple® iPad®
[Device-Specific Instructions]
Notification Center - Apple® iPad®
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Apple® Article - iOS: Use Personal Hotspot
[Device-Specific Instructions]

Internet & Web Browser

Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check to see if you are offline when unable to connect to the Internet on your computer/PC with Internet Explorer, Chrome or Firefox.
Add a Browser Bookmark - Apple® iPad®
[Device-Specific Instructions]
Turn JavaScript On / Off - Apple® iPad®
[Device-Specific Instructions]
Delete a Browser Bookmark - Apple® iPad®
[Device-Specific Instructions]
Access Websites - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Pro Simulator: Bookmarking Websites
[Interactive Simulation]
Learn how to bookmark a website on your iPad Pro, so it's easy to find later.
Apple® iPad® Pro Simulator: Clearing Browsing Data
[Interactive Simulation]
Discover how to find clear the browsing data on Safari® in your iPad Pro.
Apple® iPad® Pro Simulator: Managing Browser Tabs
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your iPad Pro.
Edit a Browser Bookmark - Apple® iPad®
[Device-Specific Instructions]
Launch a Browser Bookmark - Apple® iPad®
[Device-Specific Instructions]

Keyboard

Use Smart Connector - Apple® iPad®
[Device-Specific Instructions]
Create a Keyboard Shortcut - Apple® iPad®
[Device-Specific Instructions]
Turn Voice Input On / Off - Apple® iOS
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Apple® iPad® Pro Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your iPad Pro.
Apple® iPad® Pro Simulator: Charging your iPad
[Interactive Simulation]
A visual guide on how to charge your iPad Pro.

Lock, Unlock, Password & Security

Lock / Unlock - Apple® iPad®
[Device-Specific Instructions]
Turn Off Passcode - Apple® iPad®
[Device-Specific Instructions]
Apple® Article - Using a Passcode
[Device-Specific Instructions]
Unlock the Device - Apple® iPad®
[Device-Specific Instructions]
Add Additional Fingerprints - Apple® iPad®
[Device-Specific Instructions]
Apple® Article - Two Factor Authentication
[Device-Specific Instructions]
Apple® iPad® Pro Simulator: Turning On Two-Factor Authentication
[Interactive Simulation]
A visual guide for turning on two-factor authentication on your iPad Pro to help protect your private information.
Apple® iPad® Pro Simulator: Turning Passcode On
[Interactive Simulation]
See how to turn on passcode on your iPad Pro.
Apple® iPad® Pro Simulator: Unlocking the Screen
[Interactive Simulation]
See how to unlock the screen on your iPad Pro.
Remove Saved Fingerprints - Apple® iPad®
[Device-Specific Instructions]

Memory/Storage

Mobile Hotspot

Apple® iPad® Pro Simulator: Setting the Password on Mobile Hotspot
[Interactive Simulation]
See how to set up a mobile hotspot password on your iPad Pro.
Apple® iPad® Pro Simulator: Turning On Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your iPad Pro as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Play Music Files - Apple® iPad®
[Device-Specific Instructions]

Navigating & Multitasking

Apple® Article - Family Sharing
[Device-Specific Instructions]
Apple® Article - iOS: Switch Control helps you navigate your iOS device
[Device-Specific Instructions]
To learn how to control your iOS device using a single switch or multiple switches view this info on Switch Control.
Apple® iPad® Pro Simulator: Managing Apps or Widgets
[Interactive Simulation]
Learn how to manage apps and widgets running on your iPad Pro.
Apple® iPad® Pro Simulator: Managing Open Apps
[Interactive Simulation]
Learn how to manage open apps that are running on your iPad Pro.
Slide Over - Apple® iPad®
[Device-Specific Instructions]
Split View - Apple® iPad®
[Device-Specific Instructions]

Operating System & Software

iOS Updates - Apple® iPad®
[Device-Specific Instructions]
Software Update: Apple iPad Pro (12.9-inch)
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.

SIM Card

4G SIM Card Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device.
Insert SIM Card - Apple® iPad®
[Device-Specific Instructions]
Remove SIM Card - Apple® iPad
[Device-Specific Instructions]
Turn SIM PIN On / Off - Apple® iPad®
[Device-Specific Instructions]
Modify SIM PIN - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Pro Simulator: Inserting and Removing the SIM Card
[Interactive Simulation]
Find out how to insert and remove a nano SIM card from your iPad Pro.

Status Indicators/Lights

View Signal Strength - Apple® iPad®
[Device-Specific Instructions]

Text & Multimedia Messaging

Verizon Messages - Basic Use
[Video]
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Apple® iPad® Pro Simulator: Changing Message Settings
[Interactive Simulation]
Learn how to change message settings on your iPad Pro.
Apple® iPad® Pro Simulator: Deleting Conversations
[Interactive Simulation]
See how to delete conversations on your iPad Pro.
Apple® iPad® Pro Simulator: Sending a Text with an Attachmenet
[Interactive Simulation]
Find out how to send a text message with an attachment using your iPad Pro.
Apple® iPad® Pro Simulator: Sending an Image and Saving Data
[Interactive Simulation]
Find out how to send images from your iPad Pro.
Apple® iPad® Pro Simulator: Turning Off Group Message Notifications
[Interactive Simulation]
Learn how to turn off notifications for group messages from your iPad Pro.
Apple® iPad® Pro Simulator: Turning iMessage® On or Off
[Interactive Simulation]
A visual guide for how to turn iMessage on or off using your iPad Pro.
Delete Message - Apple® iPad®
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Set Up Printing - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Pro Simulator: Adding a Facebook Account
[Interactive Simulation]
Discover how to add a Facebook account on your iPad Pro.
Apple® iPad® Pro Simulator: Logging Out of Facebook
[Interactive Simulation]
Discover how to logout of Facebook on your iPad Pro.
Apple® iPad® Pro Simulator: Performing a Factory Reset
[Interactive Simulation]
Discover how to perform a factory reset on your iPad Pro.
Apple® iPad® Pro Simulator: Posting Facebook Status Updates
[Interactive Simulation]
Discover how to post Facebook status updates on your iPad Pro.
Capture a Screenshot - Apple® iPad®
[Device-Specific Instructions]

Visual & Hearing Accessibility

Common Accessibility Settings - Apple® iOS
[Device-Specific Instructions]
Configure VoiceOver Settings - Apple® iOS
[Device-Specific Instructions]
Guided Access Settings - Apple® iPad®
[Device-Specific Instructions]
Turn Assisted Dialing On / Off - Apple® iOS
[Device-Specific Instructions]
Turn Guided Access On / Off - Apple® iPad®
[Device-Specific Instructions]
Zoom & Magnifier - Apple® iOS
[Device-Specific Instructions]

Wallpapers/Theme

Set Wallpaper - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Pro Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your iPad Pro.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Remove Wi-Fi Connection - Apple® iPad®
[Device-Specific Instructions]
Add a Wi-Fi Network - Apple® iPad®
[Device-Specific Instructions]
Turn Wi-Fi Assist On / Off - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Pro Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Find out how to use your iPad Pro to connect to a Wi-Fi network, so you can access the internet without using data.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Wi-Fi Sync with iTunes - Apple® iPad®
[Device-Specific Instructions]

Still Have Questions?


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