Apple® iPad® (6th Generation) 9.7-inch - Support Overview

Find device-specific support and online tools for your new Apple iPad (6th Generation) 9.7-inch.
Select Your Device
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Galaxy Tab S4
Samsung Galaxy S7
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Apple® iPhone® 8 Plus
Samsung Galaxy View
Samsung Galaxy S8
Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
Samsung Galaxy S® 5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 6
Samsung Galaxy Note8
Samsung Galaxy S9+
Samsung Galaxy S7 edge
Apple® iPad® 2
Apple® iPhone® 5s
Samsung Galaxy S® 4
Cadence by Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
Apple Watch® Series 3
Verizon Wireless Home Phone
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
Samsung Galaxy J3 V
GizmoGadget™ by LG
moto g6
Google Pixel 2
Moto Z Play Droid Edition
Samsung 4G LTE Network Extender
Motorola moto z2 play
Motorola moto z2 force edition
Samsung Galaxy Note5
LG Revere® 3
Samsung Galaxy Note® 4
G7 ThinQ
LG G6™
Apple® iPhone® 5c
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
Samsung Gusto® 2
BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android®
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
Verizon 5G Home Router 1B
moto z3
Apple Watch Series 4
HP Envy X2
Google Pixel 3 XL
Google Pixel 3
Apple® iPhone® XS Max
Yealink One TalkSM CP920 IP Conference Phone
LG V40 ThinQ™
Apple® iPhone® XS
Motorola RAZR V3m in Gray
Samsung Galaxy Tab A (10.5)
GizmoWatch™
Samsung Galaxy Note9

Activation, Setup & User Guides

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Set Up Device - Apple® iPad®
[Device-Specific Instructions]
Here's how to perform a quick set up and activation on your iPad.
Update Carrier Settings - Apple® iPad®
[Device-Specific Instructions]
Create an Apple ID - Apple® iPad®
[Device-Specific Instructions]
Here's how to create an Apple ID using your iPad.

Alerts & Reminders

Manage Audio Alerts - Apple® iPad®
[Device-Specific Instructions]
Here's how to manage sounds on your iPad.
Reminders - Apple® iPad®
[Device-Specific Instructions]
Here's how to create and configure reminders on your iPad.

Battery & Power

Battery Overview - Apple® iPad®
[Device-Specific Instructions]
Here's info on the battery specs (use time, standby time, etc.) for your Apple iPad.
Battery Percentage - Apple® iPad®
[Device-Specific Instructions]

Bluetooth

Delete Paired Bluetooth® Connection - Apple® iPad®
[Device-Specific Instructions]
Here's how to delete a paired Bluetooth connection from your iPad.
Bluetooth® Discovery Mode - Apple® iPad®
[Device-Specific Instructions]
Turn Bluetooth® On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn Bluetooth for your iPad on or off.

Calendar

Add a Calendar Event - Apple® iPad®
[Device-Specific Instructions]
Here's how to add a calendar event on your iPad.
Manage Calendar Events - Apple® iPad®
[Device-Specific Instructions]
Here's how to add, delete or edit info in your iPad's calendar.
Set Default Calendar - Apple® iPad®
[Device-Specific Instructions]

Calling & Dialing

Turn Continuity Cellular Calling On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn Continuity Cellular Calling on or off on the Apple iPad.

Camera, Photos & Videos

Picture in Picture - Apple® iPad®
[Device-Specific Instructions]
Here's how to watch a video on your iPad while completing other tasks.
Record a Time Lapse Video - Apple® iPad®
[Device-Specific Instructions]
Here's how to record a time lapse video on your iPad.
Share Media - Verizon Cloud - Apple® iPad®
[Device-Specific Instructions]
Here's how to share Verizon Cloud content from your iPad.
Share Media - Verizon Cloud - Apple® iPad®
[Device-Specific Instructions]
Here's how to share Verizon Cloud content from your iPad.
Common Camera Settings - Apple® iPad®
[Device-Specific Instructions]
Here's some info on camera settings for your iPad.
Play a Video - Apple® iPad®
[Device-Specific Instructions]
Here's how to watch a video on your iPad.
Record and Send Video via Messaging - Apple® iPad®
[Device-Specific Instructions]
Here's how to record and send video on your iPad via the Messages app.
Save Pictures from Browser - Apple® iPad®
[Device-Specific Instructions]
Here's how to save images via the web browser on your iPad.
Send Existing Picture via Messaging - Apple® iPad®
[Device-Specific Instructions]
Here's how to send an existing picture from your iPad using the Messages app.
Send Existing Video via Messaging - Apple® iPad®
[Device-Specific Instructions]
Here's how to send an existing video from your iPad using the Messages app.
Take and Send a Picture via Messaging - Apple® iPad®
[Device-Specific Instructions]
Here's how to take a picture and send it via the Messages app on your iPad.

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Import Contacts from SIM Card - Apple® iPad®
[Device-Specific Instructions]
Here's info on how to import contacts from a SIM card to your iPad.
Add a Contact - Apple® iPad®
[Device-Specific Instructions]
Here's how to add a contact on your iPad.
Delete a Contact - Apple® iPad®
[Device-Specific Instructions]
Here's how to delete a contact from your iPad.
Edit a Contact - Apple® iPad®
[Device-Specific Instructions]
Here's how to edit contacts on your iPad.
View Contact Sync Source - Apple® iPad®
[Device-Specific Instructions]

Data

Cellular Data Activation - Apple® iPad®
[Device-Specific Instructions]
Here's how to activate cellular data on your iPad.
Add Data or Change Data Plan - Apple® iPad®
[Device-Specific Instructions]
Here's how to add to or change your Prepaid data plan on your iPad.
Cellular Data Account Login - Apple® iPad®
[Device-Specific Instructions]
Here's how to view cellular data information on your iPad.
Edit Cellular Data User and Payment Information - Apple® iPad®
[Device-Specific Instructions]
Here's how to edit user and payment information for your iPad's cellular data account.
Turn Cellular Data On / Off - Apple® iPad
[Device-Specific Instructions]
Here's how to turn cellular data for your iPad on or off.
Recover Cellular Data Account Password - Apple® iPad®
[Device-Specific Instructions]
If you've forgotten the password for your iPad's cellular data account, view this info.
Cellular Data Account Usage - Apple® iPad®
[Device-Specific Instructions]
Here's how to view the Prepaid cellular data usage on your iPad.
Manage Data Usage - Apple® iPad®
[Device-Specific Instructions]
Here's how to view data usage and set data warnings and restrictions on your iPad.
Turn Cellular Data for Automatic Downloads On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn cellular data for automatic downloads on your iPad on or off.
Data Roaming - Apple® iPad®
[Device-Specific Instructions]

Date & Time

Date and Time Settings - Apple® iPad®
[Device-Specific Instructions]

Device ID & Info

View Phone Number - Apple® iPad®
[Device-Specific Instructions]
Here's how to view your iPad's phone number.
View Device Info - Apple® iPad®
[Device-Specific Instructions]
Here's how to view device info (e.g., storage amounts, unique data, etc.) for your iPad.
View MAC Address - Apple® iPad®
[Device-Specific Instructions]
Here's how to view your iPad's MAC address.

Device Settings

Turn 4G LTE On / Off - Apple® iPad
[Device-Specific Instructions]
Here's how to turn 4G LTE data for your iPad on or off.
Reset All Settings - Apple® iPad®
[Device-Specific Instructions]
Turn Notifications On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn status bar or banner notifications for your iPad on or off.
Turn Handoff On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to start something on one device and pick it up on the other devices using your iCloud account.
Airplane Mode - Apple® iPad®
[Device-Specific Instructions]
Adjust Backlight - Apple® iPad®
[Device-Specific Instructions]
Here's how to adjust the display brightness on your iPad.
Control Center Access Settings - Apple® iPad®
[Device-Specific Instructions]
Here's how to change Control Center settings on your iPad.
Night Shift - Apple® iPad®
[Device-Specific Instructions]
Here's how to adjust the color temperature of your iPad's display to make it easier on your eyes.
Restriction Settings - Apple® iPad®
[Device-Specific Instructions]
Turn Do Not Disturb On / Off - Apple® iPad®
[Device-Specific Instructions]
If you're not receiving calls or alerts for your texts and email, view this info.

Email/Gmail

Remove an Email Account - Apple® iPad®
[Device-Specific Instructions]
Email Account Settings (Personal POP / IMAP) - Apple® iPad®
[Device-Specific Instructions]
Here's info on personal email settings for your Apple iPad.
Reply to an Email Message - Apple® iPad®
[Device-Specific Instructions]
Here's how to reply to an email message from your iPad.
Compose and Send Email Message - Apple® iPad®
[Device-Specific Instructions]
Here's how to compose and send an email from your iPad.
Fetch New Data - Apple® iPad®
[Device-Specific Instructions]
Here's how to adjust how often your iPad checks for new email.
Remove a Personal Email Account - Apple® iPad®
[Device-Specific Instructions]
Here's how to remove a personal email account from your iPad.
Forward an Email Message - Apple® iPad®
[Device-Specific Instructions]
Here's how to forward an email message on your iPad.
Delete Email Messages - Apple® iPad®
[Device-Specific Instructions]
Here's how to delete email messages from your iPad.
Add a Personal Email Account - Apple® iPad®
[Device-Specific Instructions]
Here's how to add a personal email account to your Apple iPad.
Manually Add a Personal Email Account - Apple® iPad®
[Device-Specific Instructions]
Here's how to complete a manual (advanced) email setup on your iPad.
View Email Messages - Apple® iPad®
[Device-Specific Instructions]
Here's how to view email messages on your iPad via the Mail app.

GPS & Location Based Services

Turn GPS Location On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn GPS location for your iPad on or off.
Reset Location Warnings - Apple® iPad®
[Device-Specific Instructions]
Here's how to reset your iPad's location warnings to the default settings.

Home Screen

Spotlight Search - Apple® iPad®
[Device-Specific Instructions]
Here's how to quickly search for contacts, emails, and other content on your iPad.
Manage Notes - Apple® iPad®
[Device-Specific Instructions]
Here's how to create, delete, or email a Note on your iPad.
Display Icons - Apple® iPad®
[Device-Specific Instructions]
Here's how to see current display icons for your iPad.
Notification Center - Apple® iPad®
[Device-Specific Instructions]
Here's how to view notifications on your iPad.
View Home Screen Panels - Apple® iPad®
[Device-Specific Instructions]
Here's how to switch between Home screen panels on your iPad.

Hotspot

Set Up Personal Hotspot - Apple® iPad®
[Device-Specific Instructions]
Here's how to set up or activate the hotspot on your device for use as an internet or Wi-Fi connection.
Turn Personal Hotspot On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn your iPad's personal hotspot feature on or off.
Personal Hotspot Settings - Apple® iPad®
[Device-Specific Instructions]
Here's how to change the Personal Hotspot settings (Wi-Fi password) for your iPad.

Internet & Web Browser

Add a Browser Bookmark - Apple® iPad®
[Device-Specific Instructions]
Here's how to add a browser bookmark on your iPad.
Turn Private Browsing On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn your iPad's private browsing feature on or off.
Turn JavaScript On / Off - Apple® iPad®
[Device-Specific Instructions]
Allow / Block Browser Cookies - Apple® iPad®
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your iPad, view this info.
Delete a Browser Bookmark - Apple® iPad®
[Device-Specific Instructions]
Here's how to delete a browser bookmark on your iPad.
Access Websites - Apple® iPad®
[Device-Specific Instructions]
Edit a Browser Bookmark - Apple® iPad®
[Device-Specific Instructions]
Here's how to edit browser bookmarks on your iPad.
Launch a Browser Bookmark - Apple® iPad®
[Device-Specific Instructions]
Here's how to connect to a website from your iPad's browser bookmarks.
Web Browser - Apple® iPad®
[Device-Specific Instructions]
Here's how to access your iPad's web browser (Safari).

Keyboard

Use Smart Connector - Apple® iPad®
[Device-Specific Instructions]
Here's how to use your iPad's Smart Connector feature.
Reset Keyboard Dictionary - Apple® iPad®
[Device-Specific Instructions]
Here's how to remove saved words you have typed and return your iPad's keyboard to its default dictionary.
Create a Keyboard Shortcut - Apple® iPad®
[Device-Specific Instructions]
Here's how to create a text replacement shortcut on your iPad.

Language

Language Selection - Apple® iPad®
[Device-Specific Instructions]
Here's how to change the language and region settings on your iPad.

Lock, Unlock, Password & Security

Lock / Unlock Screen Portrait Orientation Mode - Apple® iPad®
[Device-Specific Instructions]
Here's how to fix the screen / display on your iPad if it doesn't flip or rotate.
Lock / Unlock - Apple® iPad®
[Device-Specific Instructions]
Here's how to lock or unlock the screen on your Apple iPad.
Turn Touch ID On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn Touch ID for your Apple iPad on or off.
Turn Off Passcode - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn your iPad's password unlock setting on or off.
Touch ID Setup - Apple® iPad®
[Device-Specific Instructions]
Here's how to set up Touch ID on your Apple iPad.
Touch ID Settings - Apple® iPad®
[Device-Specific Instructions]
Here's how to manage the Touch ID Settings for your Apple iPad.
Unlock Screen - Apple® iPad®
[Device-Specific Instructions]
Add Additional Fingerprints - Apple® iPad®
[Device-Specific Instructions]
Here's how to add additional fingerprints on your Apple iPad.
Remove Saved Fingerprints - Apple® iPad®
[Device-Specific Instructions]
Here's how to remove saved fingerprint entries from your iPad.
Turn Guided Access On / Off - Apple® iPad®
[Device-Specific Instructions]

Memory/Storage

Check Memory - Apple® iPad®
[Device-Specific Instructions]
Here's how to free up space if your device runs slow/crashes, apps freeze, or you can't save media.

Music

Play Music Files - Apple® iPad®
[Device-Specific Instructions]
Here's how to play music files on your iPad.

Navigating & Multitasking

Control Center - Apple® iPad®
[Device-Specific Instructions]
Here's some info on your iPad's Control Center menu.
Control Center Access Settings - Apple® iPad®
[Device-Specific Instructions]
Here's how to change Control Center settings on your iPad.
Slide Over - Apple® iPad®
[Device-Specific Instructions]
Here's how to open multiple apps at once on your iPad.
Split View - Apple® iPad®
[Device-Specific Instructions]
Here's how to open multiple apps at once in split screen view on your iPad.

Operating System & Software

View Software Version - Apple® iPad®
[Device-Specific Instructions]
iOS Updates - Apple® iPad®
[Device-Specific Instructions]
Here's info on how to update your iPad to the current iOS version.
Apple iPad (6th Generation) 9.7-inch Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.

SIM Card

Insert SIM Card - Apple® iPad®
[Device-Specific Instructions]
Inserting or removing a SIM is helpful when receiving activation errors, trouble with the browser or a blank/frozen screen.
View SIM Card Number - Apple® iPad®
[Device-Specific Instructions]
Remove SIM Card - Apple® iPad
[Device-Specific Instructions]
Here's how to remove a SIM card from an Apple iPad.
Turn SIM PIN On / Off - Apple® iPad®
[Device-Specific Instructions]
Unblock SIM PIN - Apple® iPad®
[Device-Specific Instructions]
Import Contacts from SIM Card - Apple® iPad®
[Device-Specific Instructions]
Here's info on how to import contacts from a SIM card to your iPad.
Modify SIM PIN - Apple® iPad®
[Device-Specific Instructions]
Here's how to change the PIN for the SIM card associated with your iPhone from the default value.
Enable / Disable / Modify SIM PIN - Apple® iPad®
[Device-Specific Instructions]
Here's how to enable, disable, or modify the SIM PIN on your iPad.

Social Networking

Manage Facebook® Privacy
[Device-Specific Instructions]

Status Indicators/Lights

View Signal Strength - Apple® iPad®
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - My Verizon Website
[Device-Specific Instructions]
Here's how to send a text message from your computer via the My Verizon website
Delete Message - Apple® iPad®
[Device-Specific Instructions]
Here's how to delete text messages from your iPad.
Record and Send Video via Messaging - Apple® iPad®
[Device-Specific Instructions]
Here's how to record and send video on your iPad via the Messages app.
Send Existing Picture via Messaging - Apple® iPad®
[Device-Specific Instructions]
Here's how to send an existing picture from your iPad using the Messages app.
Send Existing Video via Messaging - Apple® iPad®
[Device-Specific Instructions]
Here's how to send an existing video from your iPad using the Messages app.
Take and Send a Picture via Messaging - Apple® iPad®
[Device-Specific Instructions]
Here's how to take a picture and send it via the Messages app on your iPad.

Tips, Tricks & Shortcuts

Set Up Printing - Apple® iPad®
[Device-Specific Instructions]
Here's how to set up remote printing on your iPad.
Capture a Screenshot - Apple® iPad®
[Device-Specific Instructions]
Here's how to capture a screenshot using your iPad.

Visual & Hearing Accessibility

Guided Access Settings - Apple® iPad®
[Device-Specific Instructions]

Wallpapers/Theme

Set Wallpaper - Apple® iPad®
[Device-Specific Instructions]
Here's how to set the wallpaper image on your iPad.

Wi-Fi & Network

Reset Network Settings - Apple® iPad®
[Device-Specific Instructions]
Remove Wi-Fi Connection - Apple® iPad®
[Device-Specific Instructions]
Add a Wi-Fi Network - Apple® iPad®
[Device-Specific Instructions]
Here's how to add a Wi-Fi Network on your iPad.
Turn Virtual Private Network On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn your iPad's virtual private network settings on or off.
Add a Virtual Private Network - Apple® iPad®
[Device-Specific Instructions]
Here's how to add a Virtual Private Network on your iPad.
Turn Wi-Fi Assist On / Off - Apple® iPad®
[Device-Specific Instructions]
If your iPad's cellular data usage is higher than expected, check this setting.
Turn Wi-Fi On / Off - Apple® iPad®
[Device-Specific Instructions]

Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Tweet @VZWSupport

Connect with us on Messenger

Post a question and get a response from a Verizon Expert.

Ask on Messenger

Get help at a store

Visit a store to get detailed and personal assistance from a Verizon expert.
isTealiumFlag=true