Select Your Device
Apple® iPhone® X
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple Watch® Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Apple® iPhone® 6s Plus
Samsung Galaxy S8
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Apple® iPhone® 5s
Moto Z Play Droid Edition
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 4
Samsung Galaxy J3 Eclipse
Galaxy J7 / J7 V
Samsung Galaxy Note5
Samsung 3G Network Extender
Pixel™, Phone by Google
Samsung Galaxy Note® 4
Samsung Galaxy S8+
Moto Z Force Droid Edition
LG K20™ V
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 4G LTE Network Extender
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Apple® iPhone® 5
Samsung Galaxy J3 (2016)
LG Revere® 3
Apple® iPad® 2
Samsung Galaxy J1™ Prepaid
Samsung Gusto® 3
Droid Turbo by Motorola
DROID MAXX by MOTOROLA
Pixel™ XL, Phone by Google
Verizon Wireless Home Phone
LG G4™
Jetpack® MiFi® 7730L
LG G5
Samsung Galaxy Core Prime™
V20™
Droid Turbo in Ballistic Nylon
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Apple® iPhone® 4
LG V10™
LG G6™
LG G3
GizmoGadget™ by LG
Apple® iPhone® 4s
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy J3 V
Samsung Galaxy S6 edge +
Motorola moto z2 play
Ellipsis® Jetpack® MHS800L
Verizon 4G LTE Broadband Router
Pantech 4G LTE Global USB Modem UML290
Google Pixel 2
Stylo™ 2 V
LG K8 V
Samsung Galaxy S® 6 edge
Galaxy Tab E (8.0)
Verizon MiFi® 4G LTE Global USB Modem U620L
Motorola moto z2 force edition
LG Optimus Zone™ 3 Prepaid
Google Pixel 2 XL
Verizon LTE Internet and Home Phone
PRIV™ by BlackBerry®
Moto Z Droid Edition
DROID MAXX 2
DuraForce PRO with Sapphire Shield
Hum+ by Verizon
Samsung Convoy® 4
Samsung Galaxy Note® 3
GizmoPal™
GizmoPal® 2 by LG
LG Cosmos™ 3
Microsoft Lumia 735
Verizon Ellipsis® Jetpack® MHS900L
LG V30®
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Motorola moto e4
Moto G Play
BlackBerry® Bold™ 9930 smartphone
LG Exalt® LTE
DuraXV
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Galaxy J3 Mission Prepaid
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon Wear24™
LG K4™ LTE
Verizon 4G LTE USB Modem UML295
DROID 3 by MOTOROLA
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
HTC Desire® 530
Ellipsis™ Jetpack® MHS815L
Kyocera DuraXV+
Galaxy Tab E
Motorola moto e4 plus™
ZenPad™ Z10
Verizon Wireless Home Phone T2000
Microsoft Surface 3
Apple® iPad mini™ with Retina display
LG G Vista
Samsung Convoy™ 2
Casio G'zOne Ravine® 2
Casio G'zOne Commando® 4G LTE
LG G2
LTE Internet (Installed)
Apple® iPad Air® 2
HTC One® (M8)
Apple® iPad® (9.7-inch)
LG Extravert™ 2
BlackBerry Classic
HTC 10™
LG G Pad 8.3 LTE
Moto G™ by Motorola
Samsung Brightside™
HTC One M9
Samsung Gusto® 2
LG Exalt™
DROID by MOTOROLA
Sony Xperia® Z3v
Apple® iPad Pro®
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Terra™
DROID ULTRA by MOTOROLA
Verizon Ellipsis® 8 HD
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
ZenPad™ Z8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® 4 mini
Verizon Wireless AirCard® 595
Gear S2
LG Revere®
Moto E™ Prepaid
Samsung Intensity™ II
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Tab S2
HTC Desire® 526
LG Octane™
Apple® iPad Air®
Galaxy Note® Edge
Samsung Galaxy Note® II
Cadence by Kyocera
ASUS ZenPad™ Z8s
Apple® iPad mini® 4
BlackBerry® Q10 smartphone
Samsung Convoy™
Samsung Galaxy Tab® 2 (7.0)
BlackBerry® Z10 smartphone
ZTE Cymbal® LTE
Apple® iPad Pro® (9.7-inch)
LG G Pad™ X8.3
Apple® iPad Pro® (12.9-inch)
HTC Desire® 626
Moto X™ (2nd Gen.)
Motorola RAZR V3m
DROID INCREDIBLE 4G LTE by HTC
DROID RAZR by MOTOROLA
LG Cosmos™ 2
Arlo Go
Samsung Galaxy Tab S3
KYOCERA DuraXVLTE
Nexus 6
Nokia Lumia 822
Moto X™ by Motorola
Nokia Lumia 928
Verizon Wireless USB760 Modem
LG Accolade™
Apple® iPad® with Wi-Fi + 4G
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Gear S®
Humx
LG Vortex™
Spartan GoCam™
LG Revere® 2
Samsung Galaxy Tab®
Samsung Intensity™ III
LG enV®3
DROID RAZR MAXX HD by MOTOROLA
Samsung Galaxy Tab® (10.1)
Verizon MiFi™2200 Intelligent Mobile Hotspot
BlackBerry® Bold 9650 smartphone
Apple® iPad®
BlackBerry® Z30 smartphone
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Book
HTC One®
LG 4G LTE USB Modem VL600
Apple® iPad mini™
Samsung Gusto®
DROID X by MOTOROLA
ASUS ZenFone™ V
Samsung Galaxy Tab® 4 (10.1)
Ellipsis® Kids
Toyota Connected Car
Samsung Galaxy Tab® 4 (8.0)
Dell™ Vostro™ V13 Laptop
LG Exalt™II
Verizon GizmoTab™
Sonim XP5
Samsung Haven™
Motorola MOTO™ W755
ASUS ZenFone™ AR
LG Optimus Zone™ 2 Prepaid
Samsung Alias™ 2
LG VX8300
Nokia Lumia Icon
Samsung Illusion™
Samsung Galaxy S® III mini
HP Elite x2 1012
Apple® iPad mini™ 3
Apple® iPad® with Retina display
BlackBerry® Curve™ 9330 smartphone
BlackBerry® 8830 World Edition smartphone
Samsung Galaxy Camera®
Motorola Barrage™
Lancet™ for Android™
LG Cosmos™
HTC One® (M8) for Windows®
DROID 4 by MOTOROLA
Verizon Wireless USB720 Modem
LG Optimus Exceed™ 2
Pantech Hotshot™
DROID RAZR MAXX by MOTOROLA
Samsung Fascinate™
Transpyre™ Prepaid
Samsung Gear S3 classic
DROID BIONIC by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
BlackBerry® Storm2™ 9550 smartphone
DROID X2 by MOTOROLA
LG enV® TOUCH
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
ZTE Blade™ Vantage Prepaid
Samsung Knack™
Pantech Perception™
DROID DNA by HTC
LG enV®2
Verizon Wireless UM175 USB Modem
Windows Phone 8X by HTC
Motorola XOOM™ 4G LTE
Samsung Intensity™
Pantech Breakout™
Watch Urbane™ 2nd Edition LTE
DROID RAZR HD by MOTOROLA
DROID INCREDIBLE 2 by HTC
Enact™ by LG
LG VX5500
Samsung Galaxy Note® Pro
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Smooth™
BlackBerry® Tour™ 9630 smartphone
Casio G'zOne Boulder®
Samsung Galaxy Stellar™
BlackBerry® Bold™ 9930 smartphone without camera
THUNDERBOLT™ by HTC
Sony Xperia® Z2
Pantech Marauder™
Galaxy Nexus by Samsung
Verizon Wireless AirCard® 595U USB Modem
LG Extravert™
Lucid™3 by LG
Lancet™
Samsung Galaxy Tab® S
HTC One® max
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™
HTC One® remix
Nokia Lumia 2520
Intuition™ by LG
Samsung SCH-u340
Samsung Alias™
Hydro ELITE by KYOCERA
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
LG VX8360
Pantech Jest™ 2
Casio G'zOne Rock™
Lucid™2 by LG
LG Cosmos™ Touch
Google Nexus 7
Verizon Wireless G'zOne Type-S
BlackBerry® Curve™ 9310 smartphone
Motorola W385
HTC Rhyme™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy™ Stratosphere™ II
LG VX5400
Verizon Wireless USB727 Modem
Verizon Wireless PC5750 PC Card
Verizon Wireless UM150 USB Modem
Samsung Galaxy Tab® (7.7)
HTC Desire® 612
Samsung ATIV Odyssey™
Verizon Wireless CDM8950
Motorola Adventure™ V750
BlackBerry® Curve™ 8530 smartphone
Casio G'zOne Brigade®
Motorola MOTO™ VU204
Spectrum™ by LG
Samsung Galaxy Legend™
Samsung ATIV SE™
LG VX8350
Spectrum™ 2 by LG
Samsung Galaxy View
Moto X™ - Designed by You (2nd Generation)
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
LG Dare™
Samsung SCH-u430
Motorola XOOM™
Verizon Wireless Escapade®
Samsung FlipShot®
Verizon Wireless Razzle™
Pantech Caper™ Prepaid
Verizon Wireless Salute™
Samsung Reality™
LG VX3200
Samsung Gear S2 classic
LG enV®
HP Spectre x2
Samsung SCH-u410
Delphi Connect
Motorola RAZR V3m in Gray
DROID XYBOARD 10.1 by MOTOROLA
BlackBerry® Curve™ 9370 smartphone
Moto X™ - Designed by You
Samsung SCH-a930
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Casio EXILIM
Samsung SCH-a870
LG Ally™
LG Chocolate®
Lucid™ by LG
Samsung SCH-u540
Motorola MOTOKRZR K1m
LG VX5200
Luge™ by Motorola Prepaid
HP® Mini 1151NR Netbook
LG Voyager™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG VX5300
LG Chocolate® 3
Motorola W315
LG VX8700
Samsung Rogue™
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless V740 ExpressCard
Verizon Wireless CDM8975
Lexus Connected Car
LG Enlighten®
Motorola V60s
DROID XYBOARD 8.2 by MOTOROLA
LG VX8100
Sierra Wireless AirCard® 580
Revolution™ by LG
DROID R2D2 by MOTOROLA
DROID PRO by MOTOROLA
Motorola Entice™
LG Optimus Exceed™
Motorola V325
Samsung SCH-a950
LG VX3300
HTC Rezound™
BlackBerry Classic Non-Camera
LG VX6100
Gateway® LT2016u Netbook
Samsung Omnia® II
LG VX4650
Samsung Renown™
Samsung Zeal™
LG Chocolate® Touch
DROID ERIS by HTC
G'zOne Boulder™ Black and Silver
LG VX6000
HP® Pavilion dm1-3010nr Notebook
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless USB1000 Global USB Modem
HTC Touch Pro™
Samsung SCH-a650
Kyocera KX414
Samsung Trance™
Motorola E815
Motorola V710
LG Clout™
Motorola V325i
Samsung Continuum™
Samsung SCH-u550
Pantech Crux™
Samsung SCH-a850
Motorola Rival™
Nokia 2705 Shade™
Nokia 6205
Samsung Gleam®
Nokia 6015i Prepaid
Verizon Wireless Adamant™
LG VENUS™
LG Glance™
Samsung SCH-a670
Nokia 3589i
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 6215i
Verizon XU870 Global ExpressCard®
Verizon Wireless PN-300
Samsung Sway™
HTC Trophy™
Motorola V276
HP® Mini 311-1037NR Netbook
Motorola V60p
Samsung SCH-n330
Motorola MOTORAZR maxx Ve
Samsung SCH-a630
Nokia 6315i
Motorola Rapture™ VU30
Samsung 4G LTE Network Extender 2
Verizon Ellipsis® 10 HD
Verizon Converged VOIP Device
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
LG Versa™
Yealink One TalkSM IP DECT Phone Bundle
Motorola C333
Verizon Wireless V620
Jest™
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
HP® Mini 110-3098NR Netbook
LG VX4500
Compaq® Mini CQ10-688nr Netbook
ZenFone™ V Live
Motorola C343
Verizon Wireless Blitz® Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Omnia®
Samsung Glyde™
Verizon Wireless U630 PC Card

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Initial Activation and Setup - Apple® iPad®
[Device-Specific Instructions]
Here's how to perform a quick set up and activation on your iPad.
Move to iOS App for Android™
[Device-Specific Instructions]
Create an Apple ID - Apple® iPad®
[Device-Specific Instructions]

Alerts & Reminders

Manage Audio Alerts - Apple® iPad®
[Device-Specific Instructions]
Reminders - Apple® iPad®
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

Apple® iPad® Simulator: Changing iPad's Name
[Interactive Simulation]
Find out how to change the name of your iPad.
Apple® iPad® Simulator: Getting to Know the Back of Your Device
[Interactive Simulation]
Discover the features on the back of your iPad.
Apple® iPad® Simulator: Restarting Your Phone
[Interactive Simulation]
Discover how to restart your iPad.
Apple® iPad® Simulator: Understanding the Device Buttons and Features
[Interactive Simulation]
An interactive map of the Home screen and buttons on your iPad.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Extend Battery Life - Apple® iOS
[Device-Specific Instructions]
Battery Issues - No Power - Apple®
[Device-Specific Instructions]
Here's some info on how to resolve if you iPhone or iPad won't power on or has battery issues.
Battery Inserting / Removing - Apple® iOS
[Device-Specific Instructions]
Battery Overview - Apple® iPad®
[Device-Specific Instructions]
Battery Percentage - Apple® iPad®
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Bluetooth® Discovery Mode - Apple® iPad®
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Macintosh OS X
[Device-Specific Instructions]
Turn Bluetooth® On / Off - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your iPad with your Bluetooth device.

Calendar

Add a Calendar Event - Apple® iPad®
[Device-Specific Instructions]
Manage Calendar Events - Apple® iPad®
[Device-Specific Instructions]
Set Default Calendar - Apple® iPad®
[Device-Specific Instructions]

Calling & Dialing

Activate Wi-Fi Calling - iOS
[Device-Specific Instructions]
Call Waiting - Apple® iOS
[Device-Specific Instructions]
Apple® iPad® Simulator: Adding a Phone Number as a Contact
[Interactive Simulation]
Discover how to add a numbers as a new contact on your iPad.
Apple® iPad® Simulator: Blocking a Contact
[Interactive Simulation]
Find out how to block a new contact on your iPad.
Apple® iPad® Simulator: Changing Call Settings
[Interactive Simulation]
An interactive guide on how to change your call settings on your iPad.
Apple® iPad® Simulator: Using Your Phone
[Interactive Simulation]
Discover how to use your iPad to make a call.

Camera, Photos & Videos

Delete Shared Media - Verizon Cloud - Apple® iPad®
[Device-Specific Instructions]
Here's how to delete shared media on Verizon Cloud with your iPad.
Record a Time Lapse Video - Apple® iPad®
[Device-Specific Instructions]
Share Media - Verizon Cloud - Apple® iPad®
[Device-Specific Instructions]
Unable to Sync with iTunes - Photos
[Device-Specific Instructions]
Apple® iPad® Simulator: Capturing a Slo-Mo Video
[Interactive Simulation]
Discover how to capture a Slo-Mo video on your iPad.
Apple® iPad® Simulator: Capturing a Time-Lapse Video
[Interactive Simulation]
Find out how to capture a Time-Lapse video on your iPad.
Apple® iPad® Simulator: Capturing a Video
[Interactive Simulation]
Learn how to record a video using your iPad.
Apple® iPad® Simulator: Editing a Photo
[Interactive Simulation]
See how to edit a photo using your iPad.
Apple® iPad® Simulator: Switching Between Rear and Front Cameras
[Interactive Simulation]
Learn how to change between front and rear view on your iPad camera.
Apple® iPad® Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your iPad.
Common Camera Settings - Apple® iPad®
[Device-Specific Instructions]
Play a Video - Apple® iPad®
[Device-Specific Instructions]

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Move to iOS App for Android™
[Device-Specific Instructions]
Add a Contact - Apple® iPad®
[Device-Specific Instructions]
Delete a Contact - Apple® iPad®
[Device-Specific Instructions]
Edit a Contact - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Simulator: Adding a Contact
[Interactive Simulation]
See how to add a new contact to your iPad.
Apple® iPad® Simulator: Adding a Contact to Favorites
[Interactive Simulation]
Learn how to add a contact to your Favorites on your iPad.
Apple® iPad® Simulator: Adding a Picture to a Contact
[Interactive Simulation]
See how to add a picture to a contact on your iPad.
Apple® iPad® Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your iPad without looking at it.
Apple® iPad® Simulator: Importing and Exporting Contacts
[Interactive Simulation]
Learn how to import and export your contacts on your iPad.

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Cellular Data Activation - Apple® iPad®
[Device-Specific Instructions]
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Change or Add Data Bundles - Prepaid iPad®
[Device-Specific Instructions]
Manage Data Usage - Apple® iPad®
[Device-Specific Instructions]

Date & Time

Date and Time Settings - Apple® iPad®
[Device-Specific Instructions]

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
View Phone Number - Apple® iPad®
[Device-Specific Instructions]
Turn Touch ID On / Off - Apple® iPad®
[Device-Specific Instructions]
View Device Info - Apple® iPad®
[Device-Specific Instructions]
Check for Physical Damage
[Device-Specific Instructions]
Touch ID Setup - Apple® iPad®
[Device-Specific Instructions]
Touch ID Settings - Apple® iPad®
[Device-Specific Instructions]
View MAC Address - Apple® iPad®
[Device-Specific Instructions]

Device Search

Apple® Article - iOS: Search with Spotlight
[Device-Specific Instructions]

Device Settings

Cellular Data Account Login - Apple® iPad®
[Device-Specific Instructions]
Update Carrier Settings - Apple® iPad®
[Device-Specific Instructions]
Cellular Data Account Usage - Apple® iPad®
[Device-Specific Instructions]
Reset All Settings - Apple® iPad®
[Device-Specific Instructions]
Cancel Autopay - Prepaid iPad®
[Device-Specific Instructions]
Turn Notifications On / Off - Apple® iPad®
[Device-Specific Instructions]
Turn Handoff On / Off - Apple® iPad®
[Device-Specific Instructions]
Airplane Mode - Apple® iPad®
[Device-Specific Instructions]
View Contact Sync Source - Apple® iPad
[Device-Specific Instructions]
Adjust Backlight - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Simulator: Accessing Mobile Network Settings
[Interactive Simulation]
Find out how to access mobile network settings on your iPad.
Apple® iPad® Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access Settings on your iPad to change alert sounds, turn off GPS and more.
Apple® iPad® Simulator: Adding an Account
[Interactive Simulation]
Discover how to add an account on your iPad.
Apple® iPad® Simulator: Adjusting your Auto-Lock Preferences
[Interactive Simulation]
Discover how to adjust Auto-Lock preferences on your iPad.
Apple® iPad® Simulator: Backing Up iPad with iCloud
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your iPad.
Apple® iPad® Simulator: Changing Account Settings
[Interactive Simulation]
Learn how to change the account settings on your iPad.
Apple® iPad® Simulator: Changing Notification Sounds
[Interactive Simulation]
An interactive guide for changing the notification sounds on your iPad.
Apple® iPad® Simulator: Checking for and Installing System Updates
[Interactive Simulation]
Learn how to check for and install a system update on your iPad.
Apple® iPad® Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage Location Settings on your iPad.
Apple® iPad® Simulator: Managing Background App Refresh
[Interactive Simulation]
Explore how to manage the Background App Refresh on your iPad.
Apple® iPad® Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your iPad.
Apple® iPad® Simulator: Managing iPad's Memory
[Interactive Simulation]
Discover how to manage your iPad's memory
Apple® iPad® Simulator: Managing the Battery
[Interactive Simulation]
Learn how to manage the battery on your iPad.
Apple® iPad® Simulator: Removing an Account
[Interactive Simulation]
An interactive guide on how to remove an account from your iPad.
Apple® iPad® Simulator: Scheduling a Night Shift
[Interactive Simulation]
See how to dim your lights by scheduling Night Shift on your iPad.
Apple® iPad® Simulator: Setting Up Touch ID
[Interactive Simulation]
See how to set up Touch ID on your iPad.
Apple® iPad® Simulator: Using Airplane Mode
[Interactive Simulation]
An interactive guide for setting your iPad to Airplane Mode.
Night Shift - Apple® iPad®
[Device-Specific Instructions]
Restriction Settings - Apple® iPad®
[Device-Specific Instructions]

Email/Gmail

Remove an Email Account - Apple® iPad®
[Device-Specific Instructions]
Removing then re-adding an email account on your iPad often fixes email issues.
Standard Email Messaging Ports
[Device-Specific Instructions]
Reply to an Email Message - Apple® iPad
[Device-Specific Instructions]
Fetch New Data - Apple® iPad®
[Device-Specific Instructions]
Forward an Email Message - Apple® iPad®
[Device-Specific Instructions]
Delete Email Messages - Apple® iPad®
[Device-Specific Instructions]
View Email Messages - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Simulator: Adding a Corporate Email Account
[Interactive Simulation]
Learn how to access your work email on your iPad.
Apple® iPad® Simulator: Adding a Personal Email Account
[Interactive Simulation]
Discover how to access your existing email account on your iPad.
Apple® iPad® Simulator: Removing an Account
[Interactive Simulation]
Find out how to remove an email account with your iPad.
Apple® iPad® Simulator: Sending an Email with an Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your iPad.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

GPS & Location Based Services

Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Turn GPS Location On / Off - Apple® iPad®
[Device-Specific Instructions]
Reset Location Warnings - Apple® iPad®
[Device-Specific Instructions]

HD Voice

Apple® iPad® Simulator: Changing Inbox Views
[Interactive Simulation]
Discover how to change email inbox views on your iPad.

Home Screen

Spotlight Search - Apple® iPad®
[Device-Specific Instructions]
Control Center - Apple® iPad®
[Device-Specific Instructions]
Manage Notes - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Simulator: Adding Widgets
[Interactive Simulation]
See how to add a widget on your iPad.
Apple® iPad® Simulator: Adding and Removing Home Screen Pages
[Interactive Simulation]
Learn how to add or remove a Home screen page on your iPad.
Apple® iPad® Simulator: Creating Folders
[Interactive Simulation]
Find out how to create folders on your iPad to help organize your apps.
Apple® iPad® Simulator: Managing Apps or Widgets
[Interactive Simulation]
See how to manage apps and widgets on the Home screen of your iPad.
Apple® iPad® Simulator: Managing Widgets
[Interactive Simulation]
Discover how to manage widgets on your iPad.
Apple® iPad® Simulator: Removing Apps from the Home Screen
[Interactive Simulation]
Discover how to remove apps on your iPad.
Apple® iPad® Simulator: Removing Widgets
[Interactive Simulation]
Find out how to remove widgets on your iPad.
Apple® iPad® Simulator: Using Quick Reply
[Interactive Simulation]
Learn how to use Quick Reply on your iPad.
Display Icons - Apple® iPad®
[Device-Specific Instructions]
Notification Center - Apple® iPad®
[Device-Specific Instructions]
View Home Screen Panels - Apple® iPad®
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Apple® Article - iOS: Use Personal Hotspot
[Device-Specific Instructions]

Internet & Web Browser

Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check to see if you are offline when unable to connect to the Internet on your computer/PC with Internet Explorer, Chrome or Firefox.
Determining Internet Connection Speeds
[Device-Specific Instructions]
Add a Browser Bookmark - Apple® iPad®
[Device-Specific Instructions]
Turn JavaScript On / Off - Apple® iPad®
[Device-Specific Instructions]
Delete a Browser Bookmark - Apple® iPad®
[Device-Specific Instructions]
Access Websites - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Simulator: Bookmarking Websites
[Interactive Simulation]
Learn how to bookmark a website on your iPad, so it's easy to find later.
Apple® iPad® Simulator: Changing Content Settings
[Interactive Simulation]
Explore how to change your Safari® content settings on your iPad.
Apple® iPad® Simulator: Clearing Browsing Data
[Interactive Simulation]
Discover how to find clear the browsing data on Safari® in your iPad.
Apple® iPad® Simulator: Managing Browser Tabs
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your iPad.
Edit a Browser Bookmark - Apple® iPad®
[Device-Specific Instructions]
Launch a Browser Bookmark - Apple® iPad®
[Device-Specific Instructions]
Save Pictures from Browser - Apple® iPad®
[Device-Specific Instructions]
Web Browser - Apple® iPad®
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Apple® iPad® Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your iPad.
Apple® iPad® Simulator: Charging your Device
[Interactive Simulation]
A visual guide on how to charge your iPad.

Lock, Unlock, Password & Security

Lock / Unlock - Apple® iPad®
[Device-Specific Instructions]
Turn Off Passcode - Apple® iPad®
[Device-Specific Instructions]
Apple® Article - Using a Passcode
[Device-Specific Instructions]
Unlock the Device - Apple® iPad®
[Device-Specific Instructions]
Add Additional Fingerprints - Apple® iPad®
[Device-Specific Instructions]
Apple® Article - Two Factor Authentication
[Device-Specific Instructions]
Apple® iPad® Simulator: Changing Lock Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your iPad 6s to help protect your private information.
Apple® iPad® Simulator: Unlocking the Screen
[Interactive Simulation]
See how to unlock the screen on your iPad.
Remove Saved Fingerprints - Apple® iPad®
[Device-Specific Instructions]

Memory/Storage

Check Memory - Apple® iPad®
[Device-Specific Instructions]

Mobile Hotspot

Apple® iPad® Simulator: Setting the Password on Mobile Hotspot
[Interactive Simulation]
See how to set up a mobile hotspot password on your iPad.
Apple® iPad® Simulator: Turning On Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your iPad as a Mobile Hotspot, so you can share your data connection with other devices.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - Apple® iPad®
[Device-Specific Instructions]

Navigating & Multitasking

Apple® Article - Family Sharing
[Device-Specific Instructions]
Apple® iPad® Simulator: Managing Open Apps
[Interactive Simulation]
Learn how to manage open apps that are running on your iPad.
Slide Over - Apple® iPad®
[Device-Specific Instructions]
Split View - Apple® iPad®
[Device-Specific Instructions]

Operating System & Software

Install Device Software Update - iTunes
[Device-Specific Instructions]
View Software Version - Apple® iPad®
[Device-Specific Instructions]
iOS Updates - Apple® iPad®
[Device-Specific Instructions]
Apple iOS 11 FAQs
[FAQs]
Essential iOS 11 info-which devices can get it, how to update, and key features like Maps lane guidance, Siri language translations and one-handed typing help
Software Update: Apple iPad (9.7-inch)
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert SIM Card - Apple® iPad®
[Device-Specific Instructions]
Remove SIM Card - Apple® iPad
[Device-Specific Instructions]
Turn SIM PIN On / Off - Apple® iPad®
[Device-Specific Instructions]
Modify SIM PIN - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Simulator: Inserting and Removing the SIM Card
[Interactive Simulation]
Find out how to insert and remove a SIM card from your iPad.

Social Networking

Apple® iPad® Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your iPad.
Apple® iPad® Simulator: Adding a Twitter Account
[Interactive Simulation]
Find out how to add a Twitter acount to your iPad.
Apple® iPad® Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your iPad to help protect your account.
Apple® iPad® Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your iPad.
Apple® iPad® Simulator: Tweeting
[Interactive Simulation]
Learn how to tweet with Twitter® on your iPad.

Status Indicators/Lights

View Signal Strength - Apple® iPad®
[Device-Specific Instructions]

Text & Multimedia Messaging

Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:24
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Determining Message Type - Apple® iOS
[Device-Specific Instructions]
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Apple® iPad® Simulator: Changing Message Settings
[Interactive Simulation]
Learn how to change message settings on your iPad.
Apple® iPad® Simulator: Deleting Conversations
[Interactive Simulation]
Find out how to delete conversations on your iPad.
Apple® iPad® Simulator: Sending a Text with an Attachmenet
[Interactive Simulation]
Discover how to send a text message with an attachment using your iPad.
Apple® iPad® Simulator: Sending an Image and Saving Data
[Interactive Simulation]
Find out how to send images from your iPad.
Apple® iPad® Simulator: Turning Off Group Message Notifications
[Interactive Simulation]
Learn how to turn off notifications for group messages from your iPad.
Apple® iPad® Simulator: Turning iMessage On or Off
[Interactive Simulation]
A visual guide for how to turn iMessage on or off using your iPad.
Delete Message - Apple® iPad®
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Set Up Printing - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Simulator: Changing FaceTime Settings
[Interactive Simulation]
Find out how to change the FaceTime settings on your iPad.
Apple® iPad® Simulator: Creating a Medical ID
[Interactive Simulation]
Discover how to create a medical ID on your iPad.
Apple® iPad® Simulator: Performing a Factory Reset
[Interactive Simulation]
Discover how to perform a factory reset on your iPad.
Apple® iPad® Simulator: Placing a Video Call
[Interactive Simulation]
Learn how to use FaceTime® on your iPad.
Apple® iPad® Simulator: Turning Off Wi-Fi Assist
[Interactive Simulation]
Learn how to save data by turning off Wi-Fi Assist on your iPad.
Apple® iPad® Simulator: Turning Siri On and Off
[Interactive Simulation]
Learn how to turn Siri on and off with your iPad.
Apple® iPad® Simulator: Using 3D Touch for Communication
[Interactive Simulation]
Learn how to communicate using 3D Touch on your iPad.
Apple® iPad® Simulator: Using 3D Touch in an App
[Interactive Simulation]
See how to use 3D Touch within an app on your iPad.
Apple® iPad® Simulator: Using 3D Touch on the Home Screen
[Interactive Simulation]
Find out how to use 3D Touch on the Home screen of your iPad.
Apple® iPad® Simulator: Using Live Picture
[Interactive Simulation]
Find out how to create a live picture on your iPad.
Apple® iPad® Simulator: Using Siri
[Interactive Simulation]
Discover how to get use Siri® on your iPad.
Apple® iPad® Simulator: Using Siri Hands-Free
[Interactive Simulation]
An interactive guide for how to use Siri handsfree on your iPad.
Apple® iPad® Simulator: Viewing Health Data
[Interactive Simulation]
A visual walkthrough on how to view your health data using your iPad.
Capture a Screenshot - Apple® iPad®
[Device-Specific Instructions]

Visual & Hearing Accessibility

Turn VoiceOver On / Off - Apple® iOS®
[Device-Specific Instructions]
Common Accessibility Settings - Apple® iOS
[Device-Specific Instructions]
Configure VoiceOver Settings - Apple® iOS
[Device-Specific Instructions]
Guided Access Settings - Apple® iPad®
[Device-Specific Instructions]
Turn Assisted Dialing On / Off - Apple® iOS
[Device-Specific Instructions]
Turn Guided Access On / Off - Apple® iPad®
[Device-Specific Instructions]
Zoom & Magnifier - Apple® iOS
[Device-Specific Instructions]

Wallpapers/Theme

Set Wallpaper - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your iPad.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Remove Wi-Fi Connection - Apple® iPad®
[Device-Specific Instructions]
Add a Wi-Fi Network - Apple® iPad®
[Device-Specific Instructions]
Turn Wi-Fi Assist On / Off - Apple® iPad®
[Device-Specific Instructions]
Turn Wi-Fi On / Off - Apple® iPad®
[Device-Specific Instructions]
Apple® iPad® Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your iPad to connect to a Wi-Fi network, so you can access the internet without using data.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Wi-Fi Sync with iTunes - Apple® iPad®
[Device-Specific Instructions]

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