Select Your Device
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Galaxy Tab S4
Samsung Galaxy S7
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Apple® iPhone® 8 Plus
Samsung Galaxy View
Samsung Galaxy S8
Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
Samsung Galaxy S® 5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 6
Samsung Galaxy Note8
Samsung Galaxy S9+
Samsung Galaxy S7 edge
Apple® iPad® 2
Apple® iPhone® 5s
Samsung Galaxy S® 4
Cadence by Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
Apple Watch® Series 3
Verizon Wireless Home Phone
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
Samsung Galaxy J3 V
GizmoGadget™ by LG
moto g6
Google Pixel 2
Moto Z Play Droid Edition
Samsung 4G LTE Network Extender
Motorola moto z2 play
Motorola moto z2 force edition
Samsung Galaxy Note5
LG Revere® 3
Samsung Galaxy Note® 4
G7 ThinQ
LG G6™
Apple® iPhone® 5c
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
Samsung Gusto® 2
BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android®
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
Verizon 5G Home Router 1B
moto z3
Apple Watch Series 4
HP Envy X2
Google Pixel 3 XL
Google Pixel 3
Apple® iPhone® XS Max
Yealink One TalkSM CP920 IP Conference Phone
LG V40 ThinQ™
Apple® iPhone® XS
Motorola RAZR V3m in Gray
Samsung Galaxy Tab A (10.5)
GizmoWatch™
Samsung Galaxy Note9

AirDrop

Turn AirDrop On / Off - Apple® iPhone®
[Device-Specific Instructions]
Share Files with AirDrop - Apple® iPhone®
[Device-Specific Instructions]

Device Switch

BlackBerry® - Device Switch - Apple® iOS
[Device-Specific Instructions]

FaceTime

FaceTime - Apple® iPhone®
[Device-Specific Instructions]
Use Apple ID for FaceTime - Apple® iPhone®
[Device-Specific Instructions]
Turn FaceTime On / Off - Apple® iPhone®
[Device-Specific Instructions]

Family Locator

Family Locator FAQs
[FAQs]
Family Locator can help you stay connected to Family members by tracking the location of their phones. Learn how to set up the app and manage settings.

Field Force Manager

Field Force Manager FAQs
[FAQs]
Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

Find My iPhone

Find My iPhone - Apple® iPhone®
[Device-Specific Instructions]
Find My iPhone® - iCloud®
[Device-Specific Instructions]
Here's how to use Find My iPhone from the iCloud website.

General

Turn Emergency Mode On / Off - Samsung
[Device-Specific Instructions]
Download and Install Apps - Apple® iPhone®
[Device-Specific Instructions]
Allow App Usage - Apple® iPhone®
[Device-Specific Instructions]
App Updates - Apple® iPhone®
[Device-Specific Instructions]
Contact App Developers - Apple® iPhone®
[Device-Specific Instructions]
Offload Unused Apps - Apple® iPhone®
[Device-Specific Instructions]
Uninstall Apps - Apple® iPhone®
[Device-Specific Instructions]

IBM MaaS 360

Top Ten Support Requests & Resources - IBM MaaS360
[Device-Specific Instructions]
Here are the top ten support requests & resources for the MaaS360.

iMessage

Unable to Receive Text Messages from Apple® Devices
[General Information]
If you've switched from an Apple to a non-Apple device, this troubleshooting info could help resolve messaging problems.
Turn iMessage On / Off - Apple® iPhone®
[Device-Specific Instructions]

iTunes

Wi-Fi Sync with iTunes - Apple® iPhone®
[Device-Specific Instructions]
Apple® Article - Latest iTunes Version
[Device-Specific Instructions]
Here's how to ensure you have the latest version of iTunes and access the latest download if not.
Unable to Sync with iTunes - Photos
[Device-Specific Instructions]

Maps

Add Layers (Maps) - Apple® iPhone®
[Device-Specific Instructions]

My Verizon app

The My Verizon App FAQs
[FAQs]
Manage your account from your mobile device with the My Verizon app. View and pay your bill, check your usage and much more.
View Device Health Check - My Verizon app - Apple® iPhone®
[Device-Specific Instructions]
Here's how to use the Device Health Check to identify and fix common issues on your iPhone.
Sign Up for Share Name ID - My Verizon app
[Device-Specific Instructions]
Here's how to sign up for Share Name ID via the My Verizon app.
Approve / Reject Account Manager Request - My Verizon app
[Device-Specific Instructions]
Here's how to approve or reject someone's Account Manager request via the My Verizon app.
View Documents, Receipts and Agreements - My Verizon app
[Device-Specific Instructions]
Here's how to view past account documents, receipts and agreements via the My Verizon app.
View Media & App Purchases - My Verizon app
[Device-Specific Instructions]
Here's how to view your media and app purchases via the My Verizon app.

QR Codes / Mobile Barcodes

QR Codes FAQs
[FAQs]
Learn more about QR codes or 2D barcodes and how to scan them with your smartphone or tablet.

Siri

Siri Settings - Apple® iPhone®
[Device-Specific Instructions]

Verizon Cloud

Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Manage Photos / Videos - Verizon Cloud - Apple® iPhone®
[Device-Specific Instructions]
Here's how to manage photos and videos on Verizon Cloud with your iPhone.
Manage Settings - Verizon Cloud - Apple® iPhone®
[Device-Specific Instructions]
Here's how to manage your Verizon Cloud backup settings on your iPhone.
View Storage Meter / Upgrade Memory - Verizon Cloud - Apple® iPhone®
[Device-Specific Instructions]
Here's how to check your Verizon Cloud storage space on your iPhone.
Uninstall - Verizon Cloud - Apple® iPhone®
[Device-Specific Instructions]
Manage Music - Verizon Cloud - Apple® iPhone®
[Device-Specific Instructions]
Here's how to manage your music on your iPhone via Verizon Cloud.

Verizon Messages (Message+)

Send a Message with a Picture Attachment - Verizon Messages - Apple® iPhone®
[Device-Specific Instructions]
Here's how to send a picture message from your iPhone via Verizon Messages (Message+).
Send/Re-send an eGift - Verizon Messages - Apple® iPhone®
[Device-Specific Instructions]
Here's how to send or re-send an eGift from your Apple device via the Verizon Messages (Message+) app.
Delete Messages - Verizon Messages - Apple® iPhone®
[Device-Specific Instructions]
Here's how to delete messages from your iPhone via the Verizon Messages (Message+) app.
How to Use Verizon Messages (Message+) on Apple Devices
[How to Use Guide]
Get instructions on how to set up and use Verizon Messages for texting across multiple devices. Learn about group and multimedia texting and other advanced features.
Mute / Unmute Messages
[Device-Specific Instructions]
Print Text Messages - My Verizon Website
[Device-Specific Instructions]

Verizon Smart Family

Set Data Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to set data limits for the lines on your account via Smart Family.
Set Data Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to set data limits on a child device using the parent app on your iPhone or iPad.
Add Verizon Smart Family™ Service - Website
[Device-Specific Instructions]
Here's how to add Smart Family service.
Set Data Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to set data limits on a child device using the parent app on your smartphone or tablet.
Add, Edit or Remove Parent / Child Roles - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add, edit or remove parent and child roles for Verizon Smart Family.
Remove Data Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove data limits for the lines on your account via Smart Family.
Download and Install the Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to download and install the Smart Family parent app using your iPhone or iPad.
Download and Install the Companion App - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to download and install the Smart Family companion app using your child's Android device.
Remove Message Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove message limits for the lines on your account via Smart Family.
Add or Remove a Contact to / from the Watchlist - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add / remove a contact to / from the watchlist via the Smart Family parent app on your Android device.
Add or Remove a Blocked Call or Contact - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add or remove blocked contacts (numbers that can't call or message you) from Smart Family.
Download and Install the Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to download and install the Smart Family parent app using your smartphone or tablet.
Remove Data Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove data limits from a child device using the parent app on your smartphone or tablet.
Set Message Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to set message limits for the lines on your account via Smart Family.
View Data Usage - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to view Smart Family data usage via the My Verizon app.
Manage Verizon Family Safeguards & Controls - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to manage Verizon Family Safeguards & Controls via Smart Family.
Download and Install the Companion App - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to download and install the Smart Family companion app via your child's iOS device.
Add Verizon Smart Family™ Service - Apple® iOS
[Device-Specific Instructions]
Here's how to add the Smart Family service via your iOS device.
Set Data Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to set up Smart Family data limits via the My Verizon app.
View Activity - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to view your child's call, text and/or internet activity using the parent app on your iPhone or iPad.
Add or Remove a Trusted Contact - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add or remove Smart Family trusted contacts via the website.
Access the Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to access the Smart Family or Companion app on your smartphone or tablet.
Access the Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to access the Smart Family or Companion app on your iPhone or iPad.
Add Time Restrictions - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add Smart Family time restrictions via the website.
Remove Data Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove data limits from a child device using the Smart Family parent app on your iPhone or iPad.
Add, Edit or Remove Parent / Child Roles - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add family members and edit / change roles using the Smart Family parent app on your Android device.
Add, Edit or Remove Parent / Child Roles - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add family members and change roles via the Smart Family parent app on your iOS device.
View Activity - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to view your child's call and/or text activity using the parent app on your smartphone or tablet.
Set Purchase Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to set purchase limits for the lines on your account via Smart Family.
Add Verizon Smart Family™ Service - Android®
[Device-Specific Instructions]
Here's how to add the Smart Family service using your smartphone or tablet.
Add or Remove a Blocked Call or Contact - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add and remove blocked calls or contacts via the Smart Family parent app on your Android device.
Set Minute Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to set minute limits for the lines on your account via Smart Family.
Add or Remove a Contact to / from the Watchlist - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add / remove a contact to / from the watchlist via the Smart Family parent app on your iOS device.
Add or Remove a Blocked Call or Contact - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add or remove Smart Family call blocks via the My Verizon app.
Remove Purchase Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove Smart Family purchase limits for the lines on your account via the website.
Delete Time Restrictions - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to delete time restrictions for Smart Family using the website.
Restart Restrictions After a 911 Call - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to reset your Smart Family usage controls if they've been disabled due to a 911 call.
Add or Remove a Blocked Call or Contact - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add and remove blocked calls or contacts via the Smart Family parent app on your iOS device.
Remove Minute Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove minute limits for the lines on your account via Smart Family.
Edit Time Restrictions - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to edit Smart Family time restrictions from your My Verizon account.
Sign Out of the Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to sign out of the parent app using your iPhone or iPad.
Add, Edit or Remove Parent / Child Roles - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add, edit or remove Smart Family parent or child roles via the My Verizon app.
Remove Data Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to remove Smart Family data limits via the My Verizon app.
Remove Message Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove message limits from a child device using the parent app on your smartphone or tablet.
Remove Message Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove message limits from a child device using the parent app on your iPhone or iPad.
Delete Time Restrictions - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to delete Smart Family time restrictions via the My Verizon app.
Add Time Restrictions - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add time restrictions to a child device using the Smart Family parent app on your iOS device.
Add or Remove a Trusted Contact - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add and remove a trusted contact using the Smart Family parent app on your iOS device.
Add or Remove a Trusted Contact - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add or remove Smart Family trusted contacts via the My Verizon app.
Set Message Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to set message limits on a child device using the parent app on your iPhone or iPad.
Set Minute Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to set minute limits on a child device using the parent app on your iPhone or iPad.
Add or Remove a Trusted Contact - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add and remove a trusted contact via the Smart Family parent app on your Android device.
Set Minute Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to set minute limits on a child device using the parent app on your smartphone or tablet.
Set Minute Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's info on how to set up Smart Family minute limits via the My Verizon app.
Add Time Restrictions - Verizon Smart Family™ App - Android® 
[Device-Specific Instructions]
Here's how to add time restrictions to a child device via the Smart Family parent app on your Android device.
Remove Minute Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove minute limits from a child device using the parent app on your smartphone or tablet.
Remove Time Restrictions - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove time restrictions from a child device using the parent app on your smartphone or tablet.
Add or Remove Text Alerts - Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add or remove Smart Family usage-limit text alerts via the My Verizon app.
Remove Message Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to remove Smart Family messaging limits via the My Verizon app.
Remove Minute Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove minute limits from a child device using the parent app on your iPhone or iPad.
Set Message Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to set message limits on a child device using the parent app on your smartphone or tablet.
Set Message Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to set up Smart Family messaging limits via the My Verizon app.
Add Content Filtering - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add content filtering to a child device using the Smart Family parent app on your Android device.
Add Content Filtering - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add content filtering to a child device using the Smart Family parent app on your iOS device.
Add Content Filtering - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add content filtering for the lines on your account via Smart Family.
Add Time Restrictions - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add Smart Family restirictions via the My Verizon app.
Add or Remove Arrival / Departure Alerts - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add or remove arrival and departure alerts using the Smart Family parent app.
Add or Remove Scheduled Time Alerts - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add or remove scheduled time alerts using the Smart Family parent app.
Add or Remove Trusted / Blocked Websites - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add / remove trusted or blocked websites via the Smart Family parent app on your Android device.
Add or Remove Trusted / Blocked Websites - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add and remove trusted or blocked websites via the Smart Family parent app on your iOS device.
Add or Remove Trusted / Blocked Websites - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add or remove trusted or blocked websites for the lines on your account via Smart Family.
Edit Content Filtering - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to edit content filtering for a child device using the parent app on your smartphone or tablet.
Edit Content Filtering - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to edit content filtering for a child device using the Smart Family parent app on your iPhone or iPad.
Edit Content Filtering - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to edit content filtering on the Smart Family website.
Locate a Family Member - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to locate a family member using the Smart Family parent or companion app on your Android device.
Manage Notification Settings - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to manage email or text notifications via the Smart Family parent app on your Android device.
Pair Parent and Child Devices - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to pair a parent and child device using the Smart Family parent app on your Android device.
Pause or Resume Internet Connectivity - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to pause or resume your child's internet access using the parent app on your smartphone or tablet.
Pause or Resume Internet Connectivity - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to pause or resume your child's internet access using the parent app on your iPhone or iPad.
Pause or Resume Internet Connectivity - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how pause or suspend internet connectivity for the lines on your account via Smart Family.
Remove Content Filtering - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove content filtering for a child device using the parent app on your smartphone or tablet.
Remove Content Filtering - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove content filtering for a child device using the Smart Family parent app on your iPhone or iPad.
Remove Content Filtering - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove content filtering for the lines on your account via Smart Family.
Remove Minute Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to remove Smart Family minute limits via the My Verizon app.
Remove Purchase Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove purchase limits from a child device via the Smart Family parent app on your Android device.
Remove Purchase Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove purchase limits from a child device using the Smart Family parent app on your iOS device.
Remove Time Restrictions - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove time restrictions from a child device using the Smart Family parent app on your iPhone or iPad.
Remove Verizon Smart Family™ Service - Website
[Device-Specific Instructions]
Here's how to remove your Smart Family service.
Set Purchase Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to set purchase limits on a child device using the parent app on your smartphone or tablet.
Set Purchase Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to set purchase limits on a child device using the Smart Family parent app on your iPhone or iPad.
Sign Out of the Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to sign out of the Smart Family parent app on your Android your smartphone or tablet.
Turn Location Sharing On / Off - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to turn location sharing on or off using the parent app on your smartphone or tablet.
Unpair Parent and Child Devices - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to unpair a parent and child device using the parent app on your smartphone or tablet.
Upgrade or Downgrade Subscription - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to change your Verizon Smart Family subscription via the parent app on your smartphone or tablet.

VZ Navigator

Uninstall VZ Navigator® - Apple® iPhone®
[Device-Specific Instructions]
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