Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S8
Apple® iPhone® X
Samsung Galaxy S9
Apple® iPhone® 6s Plus
Moto Z Play Droid Edition
Apple® iPhone® 8 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® 8
Samsung Galaxy S7 edge
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S9+
Galaxy J7 / J7 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
DROID TURBO 2
Samsung Galaxy S8+
Samsung Galaxy S® 4
Google Pixel 2 XL
Samsung Galaxy J3 Eclipse
Verizon Wear24™
Moto Z Force Droid Edition
Google Pixel 2
LG K20™ V
Pixel™, Phone by Google
Apple® iPad® 2
Apple Watch® Series 3
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Verizon Ellipsis® 8
Verizon Wireless Home Phone
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
LG Revere® 3
Verizon Ellipsis® 7
Samsung Galaxy J3 (2016)
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Cadence by Kyocera
Droid Turbo by Motorola
Jetpack® MiFi® 7730L
Motorola moto z2 play
GizmoGadget™ by LG
LG G6™
V20™
Samsung Gusto® 3
Apple® iPhone® 5
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Stylo™ 2 V
LG G5
Droid Turbo in Ballistic Nylon
Samsung Galaxy J3 V
Motorola moto z2 force edition
Samsung Galaxy Core Prime™
LG Exalt® LTE
Samsung Galaxy J1™ Prepaid
Hum+ by Verizon
ZenPad™ Z8
Moto Z Droid Edition
Pixel™ XL, Phone by Google
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Motorola moto e4
Verizon Ellipsis® Jetpack® MHS900L
LG K8 V
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
LG G4™
Apple® iPhone® 4s
LG G3
Samsung Convoy® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon LTE Internet and Home Phone
DROID MAXX 2
Samsung Galaxy S6 edge +
Motorola moto e4 plus™
LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
GizmoPal™
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Apple® iPad® (9.7-inch)
Ellipsis® Jetpack® MHS800L
Samsung 4G LTE Network Extender
Samsung Galaxy S® III
DuraXV
Galaxy J3 Mission Prepaid
LG V10™
Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
DROID RAZR M by MOTOROLA
KYOCERA DuraXVLTE
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
Samsung Convoy™ 2
BlackBerry Classic
Moto G Play
Ellipsis™ Jetpack® MHS815L
ZenPad™ Z10
Kyocera DuraXV+
Samsung Gusto® 2
HTC One® (M8)
Apple® iPad Pro® (12.9-inch)
HTC 10™
LG Exalt™
Apple® iPad Air® 2
Toyota Connected Car
LG Extravert™ 2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
LTE Internet (Installed)
Samsung Galaxy Tab S3
LG K4™ LTE
LG G Vista
Verizon Ellipsis® 8 HD
BlackBerry® Q10 smartphone
Apple® iPad Pro® (10.5-inch)
Gear S®
Samsung Galaxy Tab® 2 (7.0)
Samsung Intensity™ II
ASUS ZenPad™ Z8s
LG G Pad 8.3 LTE
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
LG G2
Samsung 4G LTE Network Extender 2
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
ASUS ZenFone™ AR
Humx
Sonim XP5
HTC One M9
Samsung Brightside™
Moto X™ by Motorola
Motorola RAZR V3m
DROID ULTRA by MOTOROLA
LG Revere®
Verizon Wireless USB760 Modem
Samsung Galaxy Note® II
HTC Desire® 530
Samsung Galaxy S® 4 mini
LG Octane™
Apple® iPad mini® 4
Apple® iPad Pro®
HTC Desire® 526
Samsung Galaxy Book
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy Tab®
Samsung Galaxy Tab S2
Apple® iPad® with Wi-Fi + 4G
Apple® iPad®
Casio G'zOne Ravine®
Samsung Galaxy Camera®
Apple® iPad mini™
DROID RAZR by MOTOROLA
Samsung Convoy™
G Pad™ 7.0 LTE
Arlo Go
Apple® iPad Air®
LG G Pad™ X8.3
BlackBerry® Z30 smartphone
Galaxy Note® Edge
BlackBerry® Z10 smartphone
HTC Desire® 626
LG Revere® 2
Verizon GizmoTab™
Nokia Lumia 928
Moto X™ (2nd Gen.)
LG Exalt™II
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Nokia Lumia 822
Samsung Intensity™ III
Samsung Gusto®
LG Cosmos™ 2
BlackBerry® Bold 9650 smartphone
Samsung Haven™
Samsung Galaxy Tab® (10.1)
Ellipsis® Kids
Samsung Gear S3 classic
Samsung Galaxy S® III mini
LG 4G LTE USB Modem VL600
Yealink One TalkSM IP DECT Phone Bundle
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR MAXX HD by MOTOROLA
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) for Windows®
Samsung Galaxy Tab® 4 (8.0)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR HD by MOTOROLA
Samsung Galaxy Stellar™
Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® with Retina display
Sony Xperia® Z2
Lancet™ for Android™
Nokia Lumia 2520
LG VX5500
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
LG enV® TOUCH
Samsung Smooth™
DROID DNA by HTC
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 by LG
Apple® iPad mini™ 3
DROID 4 by MOTOROLA
Hydro ELITE by KYOCERA
Samsung SCH-u340
Motorola XOOM™ 4G LTE
Samsung Gear S2 classic
Motorola W385
Samsung Galaxy Tab® S
Enact™ by LG
Lancet™
DROID RAZR MAXX by MOTOROLA
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Google Nexus 7
Pantech Jest™ 2
HTC One® remix
Galaxy Nexus by Samsung
HTC Desire® 612
LG ZONE® 4
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
Verizon Wireless G'zOne Type-S
BlackBerry Classic Non-Camera
Lucid™ by LG
Lexus Connected Car
Watch Urbane™ 2nd Edition LTE
LG VX8350
Moto X™ - Designed by You (2nd Generation)
LG Cosmos™ Touch
Motorola Adventure™ V750
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m in Gray
Lucid™2 by LG
Casio G'zOne Ravine® 2 Non-Camera
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
LG VX3200
HP Spectre x2
Moto X™ - Designed by You
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Reality™
Motorola MOTO™ VU204
LG VX3300
Motorola V325i
Motorola Entice™
LG VX4650
LG Clout™
G'zOne Boulder™ Black and Silver
LG VX5200
Motorola V325
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a870
Luge™ by Motorola Prepaid
Motorola W315
Samsung SCH-u540
Samsung SCH-a630
Samsung SCH-a650
Apple® iPad® (6th Generation) 9.7-inch
Motorola moto e5 play
moto g6 play
moto g6
G7 ThinQ
Motorola V325xi

AirDrop

Turn AirDrop On / Off - Apple® iPhone®
[Device-Specific Instructions]
Share Files with AirDrop - Apple® iPhone®
[Device-Specific Instructions]

Delphi Connect

Device Switch

BlackBerry® - Device Switch - Apple® iOS
[Device-Specific Instructions]

Facebook

Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Change Default Messaging App - Facebook® Messenger
[Device-Specific Instructions]
Here's how to change your default messaging app from Facebook Messenger to another service.

Family Locator

Family Locator FAQs
[FAQs]
Family Locator can help you stay connected to Family members by tracking the location of their phones. Learn how to set up the app and manage settings.

Field Force Manager

Field Force Manager FAQs
[FAQs]
Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

Find My iPhone

Turn Find My iPhone On / Off - Apple® iPhone®
[Device-Specific Instructions]
Here's how to turn your Find My iPhone feature on or off.
Find My iPhone - Apple® iPhone®
[Device-Specific Instructions]
Apple® Article - Find My iPhone Activation Lock
[Device-Specific Instructions]
Here's a link to the Apple support article outlining how to turn activation lock on or off.
Apple® Article - iCloud®: Set up Find My iPhone
[Device-Specific Instructions]
To set up Find My iPhone on your iOS device via iCloud and to determine if your device supports this function, view this info.
Find My iPhone® - iCloud®
[Device-Specific Instructions]
Here's how to use Find My iPhone from the iCloud website.

General

Turn Emergency Mode On / Off - Samsung
[Device-Specific Instructions]
Download and Install Apps - Apple® iPhone®
[Device-Specific Instructions]
Download and Install Apps - Apple® iOS
[Device-Specific Instructions]
Here's how to download and install apps on Apple iOS devices.
Restrict App Usage - Apple® iPhone®
[Device-Specific Instructions]
Allow App Usage - Apple® iPhone®
[Device-Specific Instructions]
App Updates - Apple® iPhone®
[Device-Specific Instructions]
Contact App Developers - Apple® iPhone®
[Device-Specific Instructions]
Uninstall Apps - Apple® iPhone®
[Device-Specific Instructions]

Good Mobile Messaging

Health

Create Medical ID - Health App - Apple® iOS
[Device-Specific Instructions]
Dashboard - Health App - Apple® iOS
[Device-Specific Instructions]
Health Data - Health App - Apple® iOS
[Device-Specific Instructions]
Sources - Health App - Apple® iOS
[Device-Specific Instructions]

IBM MaaS 360

Top Ten Support Requests & Resources - IBM MaaS360
[Device-Specific Instructions]
Here are the top ten support requests & resources for the MaaS360.

iCloud

Upgrade iCloud® Storage Space - Apple® iPhone®
[Device-Specific Instructions]
Here's how to add more storage space in iCloud.
iCloud® Settings - Apple® iPhone®
[Device-Specific Instructions]
Here's how to change your iCloud settings on your iPhone.
Delete iCloud® Account - Apple® iPhone®
[Device-Specific Instructions]
Here's how to delete an iCloud account from your iPhone.
Apple® Article - Manage your iCloud® Storage
[Device-Specific Instructions]
Here's a link to an Apple support page that gives you info on how to manage iCloud storage.
Apple® Article: iOS - Set Up iCloud®
[Device-Specific Instructions]
Apple® Article - How to back up your devices using iCloud® or iTunes
[Device-Specific Instructions]
Here's how to back up your Apple device so you'll have a copy of your info if your device is lost or damaged.
Apple® Article - iCloud® Drive FAQ
[Device-Specific Instructions]
Apple® Article - Leave Family Sharing
[Device-Specific Instructions]
Turn iCloud® Backup On / Off - Apple® iPhone®
[Device-Specific Instructions]
Here's how to turn the iCloud Backup option for your iPhone on or off.
iCloud® - Set Up Family Sharing - Apple® iPhone®
[Device-Specific Instructions]
Here's how to use your iPhone to set up your iCloud account so you can share content with family members.
Manage iCloud® Backup Options - Apple® iPhone®
[Device-Specific Instructions]
Here's how to manage iCloud backup options for your iPhone.
Add an iCloud® Email Account - Apple® iPhone®
[Device-Specific Instructions]
Here's how to set up an iCloud email account on your iPhone.
Apple® Article - iCloud®: Set up Find My iPhone
[Device-Specific Instructions]
To set up Find My iPhone on your iOS device via iCloud and to determine if your device supports this function, view this info.
iCloud® - Add a Family Member - Apple® iPhone®
[Device-Specific Instructions]
Here's how to add family members to your iCloud account and allow them to share content on their iPhones.
iCloud® - Remove a Family Member - Apple® iPhone®
[Device-Specific Instructions]
Here's how to use your iPhone to remove family members from your iCloud account.

iMessage

Unable to Receive Text Messages from Apple® Devices
[General Information]
If you've switched from an Apple to a non-Apple device, this troubleshooting info could help resolve messaging problems.
Turn iMessage On / Off - Apple® iPhone®
[Device-Specific Instructions]
Apple® Article - iOS: Using Messages
[Device-Specific Instructions]

iTunes

Download and Install iTunes - Windows
[Device-Specific Instructions]
Here's how to download and install iTunes using a Windows-based computer.
Syncing with iTunes®
[Device-Specific Instructions]
Apple® Article - Use iTunes to restore your iOS device to factory settings
[Device-Specific Instructions]
When you restore an iOS device to factory settings, the latest version of software is also installed. You can then set up your device as new or restore it from a backup.
iTunes System Requirements
[Device-Specific Instructions]
Wi-Fi Sync with iTunes - Apple® iPhone®
[Device-Specific Instructions]
Here's how to allow wireless syncing between your iPhone and a computer via Wi-Fi.
Syncing with iTunes - Photos
[Device-Specific Instructions]
Apple® Article - Download Past Purchases
[Device-Specific Instructions]
Here's how to download past purchases from the iTunes and App Stores to your desired iOS device.
Apple® Article - Syncing your iPhone or iPad with iTunes
[Device-Specific Instructions]
Here's how to find instructions on using iTunes to sync the content on your iPhone or iPad.
Apple® Article - Create an Apple ID without a Payment Method
[Device-Specific Instructions]
Here's a link on to how to set up or use an Apple ID without an associated payment method.
Apple® Article - How to back up your devices using iCloud® or iTunes
[Device-Specific Instructions]
Here's how to back up your Apple device so you'll have a copy of your info if your device is lost or damaged.
Perform a Device Restore via iTunes - Apple® iPhone®
[Device-Specific Instructions]
Here's how to restore your iPhone if you're having app / touchscreen problems and / or audio, call and sync issues.
Apple® Article - Latest iTunes Version
[Device-Specific Instructions]
Here's how to ensure you have the latest version of iTunes and access the latest download if not.
Apple® Article - Sync your iPhone, iPad, and iPod with iTunes using USB
[Device-Specific Instructions]
Use iTunes to sync media (e.g., movies, music, etc.) on your iPod, iPhone, or iPad with your computer.
Unable to Sync with iTunes - Photos
[Device-Specific Instructions]
Apple® Article - Fix unexpected quits or launch issues in iTunes for Windows
[Device-Specific Instructions]
If iTunes for Windows Vista or later won't open, stops responding or unexpectedly quits, view this info.
Apple® Article - If you can't make an iTunes backup of your iPhone, iPad, or iPod touch
[Device-Specific Instructions]
If you see an alert message when you're backing up your iPhone or iPad, view this info.
Apple® Article - Trouble installing or updating iTunes for Windows
[Device-Specific Instructions]
For issues installing iTunes on your Windows PC, or if you see “error 7” or “error 2” after you install the software, view this info.

Maps

Add Layers (Maps) - Apple® iPhone®
[Device-Specific Instructions]

MobileIron

Top Ten Issues and Resolutions - MobileIron
[Device-Specific Instructions]
Download and Install App - MobileIron
[Device-Specific Instructions]
Setup App Control - MobileIron
[Device-Specific Instructions]
Manually Quarantine a Device - MobileIron
[Device-Specific Instructions]
Assign User and Admin Roles - MobileIron
[Device-Specific Instructions]
LDAP Return Codes - MobileIron
[Device-Specific Instructions]
Follow Customer's Cases - MobileIron
[Device-Specific Instructions]
LDAP Sync History Error - MobileIron
[Device-Specific Instructions]
Manage Labels - MobileIron
[Device-Specific Instructions]
Add Users on Core - MobileIron
[Device-Specific Instructions]

My Verizon app

The My Verizon App FAQs
[FAQs]
Manage your account from your mobile device with the My Verizon app. View and pay your bill, check your usage and much more.
The My Verizon app FAQs
[FAQs]
Manage your account with the new My Verizon app. Get more control over data, a simplified bill, smarter Support and fast device purchases.
Sign In to My Verizon Website
[Device-Specific Instructions]
Here's how to sign in to the My Verizon website.
View Device Health Check - My Verizon app - Apple® iPhone®
[Device-Specific Instructions]
Here's how to use the Device Health Check to identify and fix common issues on your iPhone.
Manage Add-Ons - My Verizon app
[Device-Specific Instructions]
Here's how to manage add-ons (e.g., Verizon Cloud, Device Protection, etc.) via the My Verizon app.
Manage International Plan and View Usage - My Verizon app
[Device-Specific Instructions]
Here's how to manage international plans and view international data usage via the My Verizon app.
International Ready Check - My Verizon app
[Device-Specific Instructions]
Use the International Ready Check to determine if your device can be used while traveling internationally.
Approve / Reject Account Manager Request - My Verizon app
[Device-Specific Instructions]
Here's how to approve or reject someone's Account Manager request via the My Verizon app.
View Documents, Receipts and Agreements - My Verizon app
[Device-Specific Instructions]
Here's how to view past account documents, receipts and agreements via the My Verizon app.
View Media & App Purchases - My Verizon app
[Device-Specific Instructions]
Here's how to view your media and app purchases via the My Verizon app.

QR Codes / Mobile Barcodes

QR Codes FAQs
[FAQs]
Learn more about QR codes or 2D barcodes and how to scan them with your smartphone or tablet.

Siri

Siri Settings - Apple® iPhone®
[Device-Specific Instructions]
Turn Siri On / Off - Apple® iPhone®
[Device-Specific Instructions]
Apple® Article - Get help with Siri
[Device-Specific Instructions]
Apple® Article - Use Siri®
[Device-Specific Instructions]
To obtain info about the features of Siri and how to use it, view this info.

Verizon Cloud

Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Delete Files in the Trash Can - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to delete your files from the trash can on Verizon Cloud via the website.
Download Media - Verizon Cloud - Website - Windows
[Device-Specific Instructions]
Here's how to upload, download and manage your media and documents via the Verizon Cloud website.
Add Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to add contacts via the Verizon Cloud website.
Uninstall - Verizon Cloud - Apple® iPhone®
[Device-Specific Instructions]
Share Media - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to share your content from the Verizon Cloud website.

Verizon Messages (Message+)

Send a Message with a Picture Attachment - Verizon Messages - Apple® iPhone®
[Device-Specific Instructions]
Here's how to send a picture message from your iPhone via Verizon Messages (Message+).
Send/Re-send an eGift - Verizon Messages - Apple® iPhone®
[Device-Specific Instructions]
Here's how to send or re-send an eGift from your Apple device via the Verizon Messages (Message+) app.
Delete Messages - Verizon Messages - Apple® iPhone®
[Device-Specific Instructions]
Here's how to delete messages from your iPhone via the Verizon Messages (Message+) app.
How to Use Verizon Messages (Message+) on Apple Devices
[How to Use Guide]
Get instructions on how to set up and use Verizon Messages for texting across multiple devices. Learn about group and multimedia texting and other advanced features.

Verizon Smart Family

Set Data Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to set data limits for the lines on your account via Smart Family.
Set Data Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to set data limits on a child device using the parent app on your iPhone or iPad.
Add Verizon Smart Family™ Service - Website
[Device-Specific Instructions]
Here's how to add Smart Family service.
Set Data Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to set data limits on a child device using the parent app on your smartphone or tablet.
Add, Edit or Remove Parent / Child Roles - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add, edit or remove parent and child roles for Verizon Smart Family.
Remove Data Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove data limits for the lines on your account via Smart Family.
Download and Install the Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to download and install the Smart Family parent app using your iPhone or iPad.
Download and Install the Companion App - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to download and install the Smart Family companion app using your child's Android device.
Remove Message Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove message limits for the lines on your account via Smart Family.
Add or Remove a Contact to / from the Watchlist - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add / remove a contact to / from the watchlist via the Smart Family parent app on your Android device.
Add or Remove a Blocked Call or Contact - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add or remove blocked contacts (numbers that can't call or message you) from Smart Family.
Download and Install the Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to download and install the Smart Family parent app using your smartphone or tablet.
Remove Data Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove data limits from a child device using the parent app on your smartphone or tablet.
Set Message Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to set message limits for the lines on your account via Smart Family.
View Data Usage - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to view Smart Family data usage via the My Verizon app.
Manage Verizon Family Safeguards & Controls - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to manage Verizon Family Safeguards & Controls via Smart Family.
Download and Install the Companion App - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to download and install the Smart Family companion app via your child's iOS device.
Add Verizon Smart Family™ Service - Apple® iOS
[Device-Specific Instructions]
Here's how to add the Smart Family service via your iOS device.
Set Data Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to set up Smart Family data limits via the My Verizon app.
View Activity - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to view your child's call, text and/or internet activity using the parent app on your iPhone or iPad.
Add or Remove a Trusted Contact - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add or remove Smart Family trusted contacts via the website.
Access the Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to access the Smart Family or Companion app on your smartphone or tablet.
Access the Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to access the Smart Family or Companion app on your iPhone or iPad.
Add Time Restrictions - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add Smart Family time restrictions via the website.
Remove Data Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove data limits from a child device using the Smart Family parent app on your iPhone or iPad.
Add, Edit or Remove Parent / Child Roles - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add family members and change roles using the Smart Family parent app on your Android device.
Add, Edit or Remove Parent / Child Roles - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add family members and change roles via the Smart Family parent app on your iOS device.
View Activity - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to view your child's call and/or text activity using the parent app on your smartphone or tablet.
Set Purchase Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to set purchase limits for the lines on your account via Smart Family.
Add Verizon Smart Family™ Service - Android®
[Device-Specific Instructions]
Here's how to add the Smart Family service using your smartphone or tablet.
Add or Remove a Blocked Call or Contact - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add and remove blocked calls or contacts via the Smart Family parent app on your Android device.
Set Minute Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to set minute limits for the lines on your account via Smart Family.
Add or Remove a Contact to / from the Watchlist - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add / remove a contact to / from the watchlist via the Smart Family parent app on your iOS device.
Add or Remove a Blocked Call or Contact - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add or remove Smart Family call blocks via the My Verizon app.
Remove Purchase Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove Smart Family purchase limits for the lines on your account via the website.
Delete Time Restrictions - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to delete time restrictions for Smart Family using the website.
Restart Restrictions - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to reset your Smart Family usage controls if they've been disabled due to a 911 call.
Add or Remove a Blocked Call or Contact - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add and remove blocked calls or contacts via the Smart Family parent app on your iOS device.
Remove Minute Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove minute limits for the lines on your account via Smart Family.
Edit Time Restrictions - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to edit Smart Family time restrictions from your My Verizon account.
Sign Out of the Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to sign out of the parent app using your iPhone or iPad.
Add, Edit or Remove Parent / Child Roles - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add, edit or remove Smart Family parent or child roles via the My Verizon app.
Remove Data Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to remove Smart Family data limits via the My Verizon app.
Remove Message Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove message limits from a child device using the parent app on your smartphone or tablet.
Remove Message Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove message limits from a child device using the parent app on your iPhone or iPad.
Delete Time Restrictions - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to delete Smart Family time restrictions via the My Verizon app.
Add Time Restrictions - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add time restrictions to a child device using the Smart Family parent app on your iOS device.
Add or Remove a Trusted Contact - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add and remove a trusted contact using the Smart Family parent app on your iOS device.
Add or Remove a Trusted Contact - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add or remove Smart Family trusted contacts via the My Verizon app.
Set Message Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to set message limits on a child device using the parent app on your iPhone or iPad.
Set Minute Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to set minute limits on a child device using the parent app on your iPhone or iPad.
Add or Remove a Trusted Contact - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add and remove a trusted contact via the Smart Family parent app on your Android device.
Set Minute Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to set minute limits on a child device using the parent app on your smartphone or tablet.
Set Minute Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's info on how to set up Smart Family minute limits via the My Verizon app.
Add Time Restrictions - Verizon Smart Family™ App - Android® 
[Device-Specific Instructions]
Here's how to add time restrictions to a child device via the Smart Family parent app on your Android device.
Remove Minute Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove minute limits from a child device using the parent app on your smartphone or tablet.
Remove Time Restrictions - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove time restrictions from a child device using the parent app on your smartphone or tablet.
Add or Remove Text Alerts - Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add or remove Smart Family usage-limit text alerts via the My Verizon app.
Remove Message Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to remove Smart Family messaging limits via the My Verizon app.
Remove Minute Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove minute limits from a child device using the parent app on your iPhone or iPad.
Set Message Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to set message limits on a child device using the parent app on your smartphone or tablet.
Set Message Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to set up Smart Family messaging limits via the My Verizon app.
Add Content Filtering - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add content filtering to a child device using the Smart Family parent app on your Android device.
Add Content Filtering - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add content filtering to a child device using the Smart Family parent app on your iOS device.
Add Content Filtering - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add content filtering for the lines on your account via Smart Family.
Add Time Restrictions - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add Smart Family restirictions via the My Verizon app.
Add or Remove Trusted / Blocked Websites - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add / remove trusted or blocked websites via the Smart Family parent app on your Android device.
Add or Remove Trusted / Blocked Websites - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add and remove trusted or blocked websites via the Smart Family parent app on your iOS device.
Add or Remove Trusted / Blocked Websites - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add or remove trusted or blocked websites for the lines on your account via Smart Family.
Edit Content Filtering - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to edit content filtering for a child device using the parent app on your smartphone or tablet.
Edit Content Filtering - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to edit content filtering for a child device using the Smart Family parent app on your iPhone or iPad.
Edit Content Filtering - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to edit content filtering on the Smart Family website.
Pause or Resume Internet Connectivity - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to pause or resume your child's internet access using the parent app on your smartphone or tablet.
Pause or Resume Internet Connectivity - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to pause or resume your child's internet access using the parent app on your iPhone or iPad.
Pause or Resume Internet Connectivity - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how pause or suspend internet connectivity for the lines on your account via Smart Family.
Remove Content Filtering - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove content filtering for a child device using the parent app on your smartphone or tablet.
Remove Content Filtering - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove content filtering for a child device using the Smart Family parent app on your iPhone or iPad.
Remove Content Filtering - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove content filtering for the lines on your account via Smart Family.
Remove Minute Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to remove Smart Family minute limits via the My Verizon app.
Remove Purchase Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove purchase limits from a child device via the Smart Family parent app on your Android device.
Remove Purchase Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove purchase limits from a child device using the Smart Family parent app on your iOS device.
Remove Time Restrictions - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove time restrictions from a child device using the Smart Family parent app on your iPhone or iPad.
Remove Verizon Smart Family™ Service - Website
[Device-Specific Instructions]
Here's how to remove your Smart Family service.
Set Purchase Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to set purchase limits on a child device using the parent app on your smartphone or tablet.
Set Purchase Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to set purchase limits on a child device using the Smart Family parent app on your iPhone or iPad.
Upgrade or Downgrade Subscription - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to change your Verizon Smart Family subscription via the parent app on your smartphone or tablet.

Verizon Support & Protection

VZ Navigator

Uninstall VZ Navigator® - Apple® iPhone®
[Device-Specific Instructions]
  • Smart Setup
    Get your new phone up and running
    with our step-by-step setup guide.

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