At Verizon Wireless, customer satisfaction is a priority. For that reason we encourage you to contact Customer Service if you have any issue or dispute about your account or wireless service. If we don't resolve a dispute to your satisfaction, you may arbitrate or mediate with us.
Our Customer Service Representatives are available every day, 6 AM - 11 PM at (800) 922-0204 or *611 from your mobile phone. We don't charge you airtime for this call. You can also contact us through Live Chat.
*This information has been prepared for the convenience of Verizon Wireless customers. It does not modify or replace any of our contracts or advertising, or any arbitration rules of the American Arbitration Association (AAA) or the Better Business Bureau (BBB). It does not constitute legal advice.