Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

ASUS ZenFone™ AR - Support Overview

Find device-specific support and online tools for your ASUS ZenFone AR.

Filter all topics below.


AppFlash

AppFlash FAQs

With AppFlash, discover customized content from dozens of apps to get recommendations for movies, music, restaurants and more.

Field Force Manager

Field Force Manager FAQs

Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

General

ASUS ZenFone AR - Reset App

Here's how to reset an app if your ZenFone AR crashes, resets or freezes.

ASUS ZenFone™ AR - Clear App Cache

Here's how to clear cached data if your ZenFone AR runs slow, crashes or resets or apps freeze.

ASUS ZenFone™ AR - Enable / Disable App

Here's how to turn pre-installed apps on your ZenFone AR on or off.

ASUS ZenFone™ AR - Set Default Messaging App

Here's how to set the default messaging app on your ZenFone AR.

ASUS ZenFone™ AR - Stop Running Apps

If apps freeze or hang or cause your ZenFone AR to crash, reset or run slow, view this info.

ASUS ZenFone™ AR - Turn App Permissions On / Off

Here's how to turn permissions for installed apps on your ZenFone AR on or off.

ASUS ZenFone™ AR - Uninstall Apps

Here's how to remove or delete apps if your ZenFone AR is unresponsive, freezes or an app won't open.

ASUS ZenFone™ AR - View, Open or Close Recently Used Apps

Here's how to view, open, or close recently used apps on your ZenFone AR.

Airtime usage when removing or canceling applications

Here's info on how airtime charges may apply when removing Media Center / Get It Now apps.

Allow App Installation from Unknown Sources - ASUS

Here's how to download apps from sources other than the Google Play store on your ASUS device.

AppFlash - Disable / Enable

Here's how to enable or disable AppFlash.

AppFlash - Initial Set Up

For help with finding restaurants, streaming movies, locating music, etc. on your device, view this info.

AppFlash - View Software Version

Here's how to view the software version in AppFlash.

Check Apps Reviewed by Verizon Wireless

Here's how to run a health check on your device to make sure everything's in order.

Daydream Overview - Google

For a virtual reality experience on Daydream-ready phones, view this information.

Google Play™ Store - Uninstall Apps

Here's how to uninstall apps via the Google Play Store on your Android device.

Tango Overview - Google

For virtual reality experience on Tango-ready phones view this information.

Top Ten Support Requests & Resources - IBM MaaS360

Here are the top ten support requests & resources for the MaaS360.

Turn App Notifications On / Off - Android™

Here's how to turn app notifications on or off on an Android device.

Turn Emergency Mode On / Off - Samsung

Here's how to conserve battery on your Samsung device if you're in an emergency situation.

Google Now

Asus Zenfone AR Play Simulator: Using Google Now™

See how to use Google Now to automatically give you updates and information you want on your Asus Zenfone AR.

Asus Zenfone AR Play Simulator: Using Voice Actions in Google Now™

Discover how to use your voice in Google Now to write an email, create a calendar event, set an alarm and more on your Asus Zenfone AR.

Google Pay

Google Pay® - Add a Gift Card

Here's how to add a gift card to Google Pay.

Google Pay® - Add a Loyalty / Rewards Program

Here's how to add a loyalty or rewards card to Google Pay.

Google Pay® - Edit Card Info

Here's how to edit card info via the Google Pay app.

Google Pay® - Initial Setup - Add a Payment Card

If you're adding a card during the initial setup of Google Pay, view this info.

Google Pay® - Make an In-Store Purchase

Here's how to make an in-store purchase with Google Pay.

Google Pay® - Redeem a Gift or Loyalty Card

Here's how to redeem a gift or loyalty card with Google Pay.

Google Pay® - Remove a Card

Here's how to remove your card info from the Google Pay app.

Google Pay® - Set Default Payment Card

Here's how to set your default payment method in Google Pay.

Google Play Store

Asus Zenfone AR Play Simulator: Downloading an App or Widget

Learn how to search for and download an app or widget in Google Play™ Store on your Asus Zenfone AR.

Asus Zenfone AR Play Simulator: Uninstalling an App or Widget

A visual walkthrough for uninstalling an app or widget from your Asus Zenfone AR.

Maps

Asus Zenfone AR Play Simulator: Searching Locally in Google Maps™

Learn how to find places around you in a chosen category using Google Maps on your Asus Zenfone AR.

Asus Zenfone AR Play Simulator: Using Turn-by-Turn Navigation in Google Maps™

A visual guide on how to navigate to a location using Google Maps on your Asus Zenfone AR.

Asus Zenfone AR Play Simulator: Viewing Current Traffic in Google Maps™

A visual guide for how to add layers to Google Maps to view current traffic on your Asus Zenfone AR.

My Numbers

My Numbers app - Add An Existing Number

Here's how to add an existing number to the My Numbers app.

My Numbers app - Call History

Here's how to view your recent call history on the My Numbers app.

My Numbers app - Call a Number

Here's how to call a number on the My Numbers app.

My Numbers app - Check Voicemail

Here's how to check Voicemail via the My Numbers app.

My Numbers app - Delete Messages

Here's how delete messages or a contact's call history from the My Numbers app.

My Numbers app - Manage Auto Reply

Here's how to set an auto reply for your subscription on the My Numbers app.

My Numbers app - Manage Notifications

Here's how to manage notifications for the My Numbers app.

My Numbers app - Manage Number Settings

Here's how to manage number settings for your subscriptions on the My Numbers app.

My Numbers app - Manage Subscriptions

Here's how to add numbers and manage subscriptions for the My Numbers app.

My Numbers app - Manage Voicemail Greeting

Here's how to manage the Voicemail greeting for your subscriptions via the My Numbers app.

My Numbers app - Set Up a Number

Here's how to authenticate a number on the My Numbers app.

My Numbers app - Turn Do Not Disturb On / Off

Here's how to turn Do Not Disturb for the My Numbers app on or off.

My Verizon app

My Verizon app - Approve / Reject Account Manager Request

Here's how to approve or reject someone's Account Manager request via the My Verizon app.

My Verizon app - Sign Up for Share Name ID

Here's how to sign up for Share Name ID via the My Verizon app.

My Verizon app - View Documents, Receipts and Agreements

Here's how to view past account documents, receipts and agreements via the My Verizon app.

My Verizon app - View Media & App Purchases

Here's how to view your media and app purchases via the My Verizon app.

VZ Navigator

Asus Zenfone AR Play Simulator: Navigating to a Location

Discover how get directions to a location using VZ Navigator® on your Asus Zenfone AR.

Asus Zenfone AR Play Simulator: Searching Locally

Learn how to search for a local location using VZ Navigator® on your Asus Zenfone AR.

Asus Zenfone AR Play Simulator: Viewing Current Traffic

An interactive guide for how to add layers to VZ Navigator® to view current traffic on your Asus Zenfone AR.

VZ Navigator® - Android™ - Download and Install App

Here's how to install the VZ Navigator app on your Android device.

VZ Navigator® - Website - Manage Favorites

Here's how to add, edit or delete your favorite locations via the VZ Navigator website.

VZ Navigator® - Website - Search Nearby a Location

Here's how to use the VZ Navigator website to search for something (e.g., sporting goods, clothing, restaurants, etc.) in a nearby location.

Verizon Cloud

Asus Zenfone AR Play Simulator: Backing Up Call History and Messages

Learn how to back up call history and messages on your Asus Zenfone AR with Verizon Cloud.

Asus Zenfone AR Play Simulator: Backing Up Contacts

Discover how to back up your contacts with Verizon Cloud on your Asus Zenfone AR.

Asus Zenfone AR Play Simulator: Backing Up Photos, Videos, Music and Documents

Learn how to back up media on your Asus Zenfone AR with Verizon Cloud.

Asus Zenfone AR Play Simulator: Downloading Files from Verizon Cloud

Learn how to download files onto your Asus Zenfone AR with Verizon Cloud.

Asus Zenfone AR Play Simulator: Restoring Content to Your Device

Learn how to restore content to your Asus Zenfone AR with Verizon Cloud.

Asus Zenfone AR Play Simulator: Setting Up Verizon Cloud

An interactive guide on how to set up Verizon Cloud to back up content on your Asus Zenfone AR.

Asus Zenfone AR Play Simulator: Upgrading Your Backup Storage Plan

Find out how to get more storage for your Verizon Cloud account using your Asus Zenfone AR.

Verizon Cloud - Android™ Smartphone - Create a Profile

Here's how to create your profile in Verizon Cloud on your Android Smartphone.

Verizon Messages

Asus Zenfone AR Play Simulator: Attaching a Video to a Text

Discover how to send a video message using your Asus Zenfone AR.

Asus Zenfone AR Play Simulator: Forwarding a Text

See how to forward a text message using your Asus Zenfone AR.

Asus Zenfone AR Play Simulator: Replying to a Text

Learn how to reply to a text message on your Asus Zenfone AR.

Asus Zenfone AR Play Simulator: Sending a Text

Find out how to send a text message using your Asus Zenfone AR.

Asus Zenfone AR Play Simulator: Sending a Text to Multiple Contacts

Find out how to send a text message to a group of your contacts from your Asus Zenfone AR.

Asus Zenfone AR Play Simulator: Using Voice-to-Text

An interactive how-to guide for sending a text message with your voice on your Asus Zenfone AR.

Verizon Messages (Message+)

Mute / Unmute Messages

Here's how to mute or unmute a conversation on your smart device.

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Verizon Messages - Android Smartphone - Save Picture / Video / Audio Attachment

Here's how to save a picture, video, or audio attachment via the Verizon Messages app on your Android smartphone.

iMessage

Unable to Receive Text Messages from Apple Devices

If you've switched from an Apple to a non-Apple device, this troubleshooting info could help resolve messaging problems.