Select Your Device
Samsung Galaxy S8
Samsung Galaxy S8+
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
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Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Samsung Galaxy S7
Samsung Galaxy S® 5
Moto Z Play Droid Edition
Apple® iPhone® 7 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Apple® iPhone® 5s
Samsung Galaxy S® 4
Samsung Galaxy Note5
DROID TURBO 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® SE
Apple® iPhone® 5c
Apple® iPhone® 5
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 V
Verizon Ellipsis™ 7
DROID MAXX by MOTOROLA
Ellipsis™ Jetpack® MHS800L
Verizon Ellipsis® 8
Samsung 3G Network Extender
Moto Z Force Droid Edition
Droid Turbo by Motorola
Apple® iPad® 2
Samsung Galaxy J1™ Prepaid
LG G4™
Google Pixel
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Samsung Galaxy S® 6 edge
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
LG Revere® 3
LG G3
Samsung Galaxy S6 edge +
LG G5
Samsung Galaxy J3 (2016)
Jetpack® MiFi® 7730L
Apple® iPhone® 4s
LG V10™
Apple® iPhone® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Samsung 4G LTE Network Extender
Verizon Wireless Home Phone
V20™
Pantech 4G LTE Global USB Modem UML290
Google Pixel XL
Verizon LTE Internet and Home Phone
Samsung Galaxy Note® 3
DROID MAXX 2
Hum+ by Verizon
Stylo™ 2 V
LG Cosmos™ 3
Galaxy J7 V
Verizon 4G LTE Broadband Router
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
GizmoGadget™ by LG
LG Optimus Zone™ 3 Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Moto Z Droid Edition
Samsung Convoy® 4
LG K20™ V
Verizon Ellipsis® 10
DROID MINI by MOTOROLA
GizmoPal™
Microsoft Lumia 735
DROID RAZR M by MOTOROLA
LG K8 V
DuraXV
LG G Vista
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Casio G'zOne Commando®
Moto G™ by Motorola
Brigadier™ by Kyocera
HTC Desire® 530
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
GizmoPal® 2 by LG
Casio G'zOne Commando® 4G LTE
DuraForce PRO with Sapphire Shield
Verizon 4G LTE USB Modem UML295
HTC Desire® 526
LG G2
Moto G Play
LTE Internet (Installed)
LG G6™
LG K4™ LTE
LG Extravert™ 2
HTC One® (M8)
HTC One M9
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
Sony Xperia® Z3v
DROID ULTRA by MOTOROLA
HTC 10™
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
Samsung Galaxy S® 4 mini
BlackBerry® Bold™ 9930 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
iPad® Air 2
PRIV™ by BlackBerry®
Galaxy Note® Edge
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Nokia Lumia 928
DROID by MOTOROLA
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID TURBO 2 - Designed by You
Samsung Gusto® 2
Samsung Galaxy Note® II
LG Exalt™
Verizon Wireless AirCard® 595
Kyocera DuraXV+
Gear S2
iPad® Pro
Nokia Lumia 822
Samsung Brightside™
Samsung Galaxy Tab® 2 (10.1)
iPad Pro™ (9.7-inch)
LG Terra™
HTC Desire® 626
Hum×
Samsung Intensity™ II
Apple® iPad® mini with Retina display
Galaxy Tab E
Samsung Galaxy Tab® 2 (7.0)
Moto X™ (2nd Gen.)
DROID INCREDIBLE 4G LTE by HTC
ZenPad™ Z10
LG Exalt™II
Moto E™ Prepaid
LG Vortex™
Gear S®
LG Revere®
Moto X™ by Motorola
Samsung Galaxy Tab S2
HTC One®
LG Cosmos™ 2
Nexus 6
Apple® iPad® Air™
Microsoft Surface 3
DROID RAZR by MOTOROLA
Verizon Ellipsis™ 8 HD
BlackBerry Classic
Samsung Intensity™ III
LG Octane™
DROID RAZR MAXX HD by MOTOROLA
Verizon Wireless USB760 Modem
LG Revere® 2
Pantech Breakout™
Apple® iPad® with Wi-Fi + 4G
Samsung Convoy™
LG G Pad™ X8.3
Samsung Galaxy Tab® 4 (10.1)
HTC One® (M8) for Windows®
G Pad™ 7.0 LTE
Nokia Lumia Icon
ZenPad™ Z8
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® (10.1)
G Pad™ 10.1 LTE
Motorola RAZR V3m
LG Accolade™
DROID X by MOTOROLA
Casio G'zOne Ravine®
Ellipsis® Kids
LG enV®3
iPad® mini 4
Apple® iPad® mini
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab®
Samsung Galaxy S® III mini
Samsung Gusto®
BlackBerry® Z10 smartphone
Transpyre™ Prepaid
DROID DNA by HTC
Lancet™ for Android™
Lancet™
BlackBerry® Q10 smartphone
Pantech Jest™ 2
Samsung Galaxy Camera®
Samsung Haven™
Nokia 2366i
DROID RAZR MAXX by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID 4 by MOTOROLA
LG VX8300
Verizon Converged VOIP Device
LG Optimus Exceed™ 2
iPad® mini 3
DROID BIONIC by MOTOROLA
Lucid™3 by LG
BlackBerry® Bold 9650 smartphone
Motorola XOOM™ 4G LTE
DROID RAZR HD by MOTOROLA
LG Cosmos™
BlackBerry® Pearl™ Flip 8230 smartphone
DROID X2 by MOTOROLA
Enact™ by LG
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (8.0)
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia 2520
BlackBerry® Z30 smartphone
HTC One® max
Casio G'zOne Boulder®
LG VX5500
Samsung Knack™
Verizon Wireless AirCard® 595U USB Modem
Pantech Hotshot™
Motorola Barrage™
LG enV®2
Motorola MOTO™ W755
Verizon GizmoTab™
Dell™ Vostro™ V13 Laptop
Samsung Illusion™
Samsung Intensity™
Samsung Alias™ 2
Hydro ELITE by KYOCERA
LG Migosm
LG Extravert™
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Wireless USB720 Modem
Samsung Galaxy Stellar™
Intuition™ by LG
Samsung Smooth™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® S
THUNDERBOLT™ by HTC
LG enV® TOUCH
Lucid™ by LG
Apple® iPad® with Retina display
Windows Phone 8X by HTC
Samsung Galaxy Note® 10.1
Samsung Galaxy Note® Pro
Pantech Perception™
HP Elite x2 1012
DROID 3 by MOTOROLA
Google Nexus 7
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
Sony Xperia® Z2
HTC One® remix
Apple® iPad® (9.7-inch)
Watch Urbane™ 2nd Edition LTE
Lucid™2 by LG
Sony Xperia® PLAY
Samsung Galaxy™ Stratosphere™ II
HTC Rhyme™
Samsung Gear S2 classic
Samsung SCH-u340
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG VX8360
BlackBerry® Tour™ 9630 smartphone
Galaxy Nexus by Samsung
Spectrum™ 2 by LG
Casio G'zOne Rock™
LG Cosmos™ Touch
LG VX5400
Casio G'zOne Brigade®
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Motorola W385
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Bold™ 9930 smartphone without camera
Pantech Marauder™
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
Samsung ATIV SE™
LG Optimus Zone™
Verizon Wireless G'zOne Type-S
Samsung Fascinate™
LG Ally™
Samsung Galaxy Tab® (7.7)
BlackBerry® Storm2™ 9550 smartphone
HTC Desire® 612
DROID 2 GLOBAL by MOTOROLA
Moto X™ - Designed by You (2nd Generation)
DROID 2 by MOTOROLA
Spartan GoCam™
LG VX8350
Verizon Wireless PC5750 PC Card
Samsung Galaxy Legend™
Samsung Galaxy View
Moto X™ - Designed by You
Verizon Wireless UM150 USB Modem
Samsung Alias™
Samsung SCH-u430
Samsung Galaxy Book
DROID XYBOARD 10.1 by MOTOROLA
Apple® iPad®
Pantech Caper™ Prepaid
Delphi Connect
Samsung ATIV Odyssey™
Samsung Gem™
Samsung SCH-u410
Verizon Wireless Escapade®
Verizon Wireless USB727 Modem
BlackBerry® Curve™ 9330 smartphone
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
BlackBerry® Torch™ 9850 smartphone
Revolution™ by LG
BlackBerry® 8830 World Edition smartphone
DROID PRO by MOTOROLA
LG Chocolate®
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Motorola XOOM™
Sharp KIN™ ONE
Verizon Wireless CDM8975
Spectrum™ by LG
HP Spectre x2
Motorola MOTO™ VU204
HTC Rezound™
Sierra Wireless AirCard® 555D
LG V
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Sierra Wireless AirCard® 580
Samsung N150 Netbook
Pantech Crux™
LG Dare™
Motorola MOTOKRZR K1m
LG Chocolate® Touch
LG VX6100
Motorola V325
Motorola W315
Samsung Omnia® II
LG VX5300
Motorola E815
Pantech PN-210
HP® Mini 1151NR Netbook
LG VX8100
Verizon Wireless Salute™
Samsung SCH-a930
LG VX5200
Verizon Wireless G'zOne Type-S Push to Talk without Camera
BlackBerry Classic Non-Camera
Verizon Wireless Razzle™
Verizon Wireless Coupe™
HTC Trophy™
Samsung FlipShot®
Samsung SCH-a870
Samsung Rogue™
Samsung SCH-a650
Nokia 6015i Prepaid
Samsung SCH-u540
BlackBerry® Curve™ 9370 smartphone
LG Fathom®
Luge™ by Motorola Prepaid
Motorola MOTO Q™ 9c
HP® Pavilion dm1-3010nr Notebook
LG VX3300
Motorola RAZR V3m in Gray
Samsung SCH-a670
Nokia 2705 Shade™ Non-Camera
BlackBerry® Curve™ 9310 smartphone
Motorola Q™
LG Versa™
LG Enlighten®
DROID ERIS by HTC
Motorola CITRUS™
Motorola V710
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless V740 ExpressCard
DROID XYBOARD 8.2 by MOTOROLA
LG Optimus Exceed™
G'zOne Boulder™ Black and Silver
Samsung Zeal™
Verizon Wireless CDM 7075
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
Samsung i700 Pocket PC
Pantech PN-215
LG Glance™
Samsung Continuum™
Motorola Entice™
LG enV®
Motorola Rival™
Kyocera KX414
Nokia 6236i
Verizon Wireless USB1000 Global USB Modem
LG VX8700
LG Clout™
Motorola MOTO™ Z6c World Edition
Nokia 2128i
Motorola V60s
LG VX4650
Nokia 6205
LG Chocolate® 3
Nokia 2605 Mirage
Nokia 7705 Twist™
LG VX6000
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Motorola T720
Motorola Krave™ ZN4
DROID R2D2 by MOTOROLA
HP® Mini 311-1037NR Netbook
HP® Mini 210-1076NR Netbook
LG VX3200
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 2285
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola DEVOUR™ with MOTOBLUR™
Samsung Renown™
Samsung Glyde™
Kyocera KPC650
Samsung SCH-a850
Samsung SCH-u620
Samsung Trance™
Samsung Omnia®
HTC Apache XV6700
Samsung Saga™
Kyocera K404
Samsung SCH-a310
Sharp KIN™ ONEm
Samsung SCH-u550
Motorola RAZR V3c
Kyocera K323
Verizon AD3700 Global USB Modem
Samsung SCH-a950
Nokia 6315i
Pantech PN-820
Verizon Wireless CDM8950
Nokia 6305i
Samsung SCH-a795
Sharp KIN™ TWOm
Kyocera KX444
BlackBerry® 7250
HTC Touch Pro™
Samsung Sway™
Samsung i600 Smartphone
Samsung SCH-i730
Motorola V265
Verizon KPC680 ExpressCard®
Samsung SCH-i760
Motorola MOTORAZR maxx Ve
HTC Merge®
Motorola A840
Verizon XU870 Global ExpressCard®
Nokia 2705 Shade™
Motorola V276
Verizon Wireless PN-300
Samsung SCH-a630
Motorola MOTO™ Z6cx World Edition without Camera
Motorola Rapture™ VU30
Kyocera KX1v
Motorola MOTO Q™ music 9m
Sharp KIN™ TWO
Arlo Go
LG VENUS™
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Nokia 7205 Intrigue™
Verizon Ellipsis® Jetpack® MHS900L
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Motorola T300p
Jest™
Samsung SCH-a790
LG VX2000
HP® Mini 110-3098NR Netbook
Motorola V60p
Verizon Wear24™
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Motorola V120e
Nokia 6215i
Verizon Wireless Home Phone T2000
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Motorola MOTOSLVR L7C
LG VX4700
Samsung SCH-a890
LG VX9400
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
Motorola V65p

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Activating Your 4G LTE Android Tablet
[How to Use Guide]
Learn how to activate your 4G LTE Android tablet with Verizon Wireless.
Turn On Android™ Device Protection
[Device-Specific Instructions]
Mobile Broadband Self Activation - 4G LTE
[Device-Specific Instructions]
Turn Off Android™ Device Protection
[Device-Specific Instructions]
Activation and Shipping Guide: Android™ Tablet
[How to Use Guide]
Instructions on activating a replacement Android™ Tablet and shipping your defective device back to us.
Add a User Account - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Edit a User Account - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Remove a User Account - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Getting to Know Your ASUS Zenpad Z10
[PDF]
Get to know your new ASUS Zenpad Z10 with this quick reference guide.

Alerts & Reminders

Alerts - ASUS ZenPad™ Z10
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Your Contacts & Media
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
How to transfer your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your content from your old phone to your new phone. Find out how.
Length: 2:27
Media Share - Android™
[Device-Specific Instructions]

Basics

Remove Connected Device - My Verizon
[Device-Specific Instructions]
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Asus Zenpad™ Z10: Charging Your Phone
[Interactive Simulation]
Learn how to charge your Asus Zenpad Z10.
Asus Zenpad™ Z10: Getting to Know Back of Your Tablet
[Interactive Simulation]
Learn more about the back of your Asus Zenpad Z10.
Asus Zenpad™ Z10: Getting to Know Your Tablet
[Interactive Simulation]
An interactive map of the Home screen and buttons on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Turning Your Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your Asus Zenpad Z10.
Sign In/Out - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Signal Strength - ASUS ZenPad™ Z10
[Device-Specific Instructions]

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Battery Overview - ASUS ZenPad™ Z10
[Device-Specific Instructions]
View Battery Status - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Extend Battery Life - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Power Saver Settings - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Turn Battery Optimization On/Off - Android 6.0 and higher (ASUS)
[Device-Specific Instructions]
The battery optimization setting helps conserve battery power on your ASUS device and is turned on by default.
Turn Power Saver On/Off - ASUS ZenPad™ Z10
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Turn Bluetooth® On/Off - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Asus Zenpad™ Z10: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your Asus Zenpad Z10 with your Bluetooth device.

Calendar

Calling & Dialing

Verizon Messages - HD Video Calling
[Video]
Verizon Messages now offers HD voice and video calling on your tablet, right through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Call Waiting - Smartphone
[Device-Specific Instructions]

Camera, Photos & Videos

View Pictures/Videos - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Asus Zenpad™ Z10: Accessing the Camera from the Lock Screen
[Interactive Simulation]
See how to quickly access the Camera app on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Changing the File Size of Pictures and Videos
[Interactive Simulation]
A visual guide for how to change the picture or video file size on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Asus Zenpad Z10.
Asus Zenpad™ Z10: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your Asus Zenpad Z10.
Asus Zenpad™ Z10: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your Asus Zenpad Z10.
Asus Zenpad™ Z10: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your Asus Zenpad Z10.
Asus Zenpad™ Z10: Using Low Light Mode
[Interactive Simulation]
A visual guide for how to use low light mode to take pictures using your Asus Zenpad Z10.
Asus Zenpad™ Z10: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your Asus Zenpad Z10.
Media Share - ASUS ZenPad™ Z10
[Device-Specific Instructions]

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]
USB Debugging Mode - ASUS ZenPad™ Z10
[Device-Specific Instructions]

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Add a Contact - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Link/Unlink Contacts - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Asus Zenpad™ Z10: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your Asus Zenpad Z10.
Asus Zenpad™ Z10: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Assigning a Picture to a Contact
[Interactive Simulation]
Find out how to add a picture to a contact on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Asus Zenpad Z10.
Delete a Contact - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Edit a Contact - ASUS ZenPad™ Z10
[Device-Specific Instructions]

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Conserve Data Usage - Google+
[Device-Specific Instructions]
Data Roaming - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Manage Data Usage - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Turn Data On/Off - ASUS ZenPad™ Z10
[Device-Specific Instructions]

Date & Time

Date and Time Settings - ASUS ZenPad™ Z10
[Device-Specific Instructions]

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
View Device Info - ASUS ZenPad™ Z10
[Device-Specific Instructions]
View MAC Address - ASUS ZenPad™ Z10
[Device-Specific Instructions]
View Phone Number - ASUS ZenPad™ Z10
[Device-Specific Instructions]

Device Settings

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
System Select - Android™
[Device-Specific Instructions]
Adjust Display Settings - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Reset Network Settings - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Restriction Settings - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Adjust Font Settings - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Reset All Settings - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Asus Zenpad™ Z10: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your Asus Zenpad Z10 to change alert sounds, turn off GPS and more.
Asus Zenpad™ Z10: Adjusting the Screen Timeout and Brightness
[Interactive Simulation]
A visual guide for saving battery life on your Asus Zenpad Z10 by adjusting the screen timeout.
Asus Zenpad™ Z10: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Setting the Tablet to Silent
[Interactive Simulation]
Explore ways to mute your Asus Zenpad Z10.
Asus Zenpad™ Z10: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Asus Zenpad Z10 to Airplane mode.
Asus Zenpad™ Z10: Using Power Saver Mode
[Interactive Simulation]
Learn how to switch to Battery Saver mode to save your Asus Zenpad Z10's battery life for the most important functions.
Manage Interruptions - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Turn Screen Inversion On / Off - ASUS ZenPad™ Z10
[Device-Specific Instructions]
If the color scheme on your Asus ZenPad Z10 is reversed, view this.

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail™ Password - Android™
[Device-Specific Instructions]
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Gmail™ Messages - Android™
[Device-Specific Instructions]
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android™
[Device-Specific Instructions]
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Gmail™ Auto Signature - Android™
[Device-Specific Instructions]
Remove Gmail™ Account - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Asus Zenpad™ Z10: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your Asus Zenpad Z10.
Asus Zenpad™ Z10: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your Asus Zenpad Z10.
Asus Zenpad™ Z10: Sending an Email to a Group
[Interactive Simulation]
Find out how to send an email to a group on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Switching Between Email Accounts
[Interactive Simulation]
See how to access different email accounts on your Asus Zenpad Z10.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Email Messages - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Gmail™ Sync - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Remove a Personal (POP / IMAP) Account - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Removing then re-adding an email account on your ZenPad Z10 often fixes email issues.
View Email Messages - ASUS ZenPad™ Z10
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows, Blackberry or Basic device.
Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Locate Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
GPS Location Settings - Android™
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]

Home Screen

Screen Mirroring - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Touch Screen Settings - ASUS ZenPad™ Z10
[Device-Specific Instructions]
View Home Screen Panels - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Asus Zenpad™ Z10: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
An interactive guide on how to place apps and widgets on the Home screen of your Asus Zenpad Z10 for quick access to them.
Asus Zenpad™ Z10: Adding Folders to the Home Screen
[Interactive Simulation]
Find out how to add folders to the Home screen on your Asus Zenpad Z10 to help organize your apps.
Asus Zenpad™ Z10: Adding and Deleting a Home Screen
[Interactive Simulation]
A visual guide for adding and deleting Home screens on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize apps and widgets on the Home screen of your Asus Zenpad Z10.
Asus Zenpad™ Z10: Changing the Default Home Screen
[Interactive Simulation]
Learn how to change the default Home screen of your Asus Zenpad Z10.
Asus Zenpad™ Z10: Removing Apps and Widgets from the Home Screen
[Interactive Simulation]
See how to remove apps and widgets from the Home screen of your Asus Zenpad Z10.

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Mobile Hotspot Settings - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Turn Mobile Hotspot On / Off - ASUS ZenPad™ Z10
[Device-Specific Instructions]
To turn Mobile Hotspot on/off on your ASUS ZenPad Z10 or if you can't connect to Wi-Fi, see this.

Internet & Web Browser

View Browser History - Android™
[Device-Specific Instructions]
Reboot the Router
[Device-Specific Instructions]
Asus Zenpad™ Z10: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Asus Zenpad Z10, so it's easy to find later.
Asus Zenpad™ Z10: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your Asus Zenpad Z10.
Asus Zenpad™ Z10: Searching the Web Using Your Voice
[Interactive Simulation]
Explore how to search the web using your voice with your Asus Zenpad Z10.
Asus Zenpad™ Z10: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Asus Zenpad Z10.
Web Browser - ASUS ZenPad™ Z10
[Device-Specific Instructions]

Keyboard

Turn Voice Input On/Off - Android™
[Device-Specific Instructions]
You can use voice input on your Android device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Asus Zenpad™ Z10: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your Asus Zenpad Z10.
Language Selection - ASUS ZenPad™ Z10
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Unlock the Device - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Turn Off Screen Lock - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Change Device Password - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Set Up Screen Lock - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Smart Lock - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Asus Zenpad™ Z10: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Asus Zenpad Z10 to help protect your private information.
Asus Zenpad™ Z10: Unlocking the Screen
[Interactive Simulation]
See how to unlock the screen on your Asus Zenpad Z10.
Password Options - ASUS ZenPad™ Z10
[Device-Specific Instructions]

Memory/Storage

My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Insert SD Card - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Format SD Card via PC
[Device-Specific Instructions]
Remove SD Card - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Format SD Card - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Check Memory - ASUS ZenPad™ Z10
[Device-Specific Instructions]

Mobile Hotspot

Asus Zenpad™ Z10: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your Asus Zenpad Z10 as a Mobile Hotspot, so you can share your data connection with other devices.

Navigating & Multitasking

Asus Zenpad™ Z10: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Using the Notification Panel
[Interactive Simulation]
Find out how to access and clear the Notification Panel on your Asus Zenpad Z10.

Near Field Communication (NFC)

Turn NFC On/Off - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Tap & Pay - ASUS ZenPad™ Z10
[Device-Specific Instructions]

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Asus ZenPad Z10 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
View Software Version - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Install System Updates - ASUS ZenPad™ Z10
[Device-Specific Instructions]

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert SIM Card - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Remove SIM Card - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Turn SIM PIN On/Off - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Modify SIM PIN - ASUS ZenPad™ Z10
[Device-Specific Instructions]
View SIM Card Number - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Unblock SIM PIN - ASUS ZenPad™ Z10
[Device-Specific Instructions]
If your SIM PIN is blocked, here's info on how to unblock it.
Asus Zenpad™ Z10: Inserting and Removing a Nano SIM Card
[Interactive Simulation]
Find out how to insert and remove a nano SIM card from your Asus Zenpad Z10.
Asus Zenpad™ Z10: Inserting and Removing a microSD Card
[Interactive Simulation]
Discover how to put and remove a microSD card into your Asus Zenpad Z10 to add memory for photos, videos, music, documents and more.

Social Networking

Asus Zenpad™ Z10: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your Asus Zenpad Z10.
Asus Zenpad™ Z10: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your Asus Zenpad Z10 to help protect your account.
Asus Zenpad™ Z10: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your Asus Zenpad Z10.

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Vibrate Mode - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Volume Controls - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Set Ringtones - ASUS ZenPad™ Z10
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:24
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Garbled Message
[Device-Specific Instructions]
Account Sync Settings - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Text Message Signature - Android™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Capture a Screenshot - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Set Up Printing - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Access Menus with Long Press - Android™
[Device-Specific Instructions]
Asus Zenpad™ Z10: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your Asus Zenpad Z10.

TV

Wireless Display - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Play/Copy Media (DLNA) - ASUS ZenPad™ Z10
[Device-Specific Instructions]

Visual & Hearing Accessibility

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]

Wallpapers/Theme

Set Wallpaper - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Asus Zenpad™ Z10: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your Asus Zenpad Z10.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Verify LTE Advanced Devices
[Device-Specific Instructions]
Add a Wi-Fi Network - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Asus Zenpad™ Z10: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Asus Zenpad Z10 to connect to a Wi-Fi network, so you can access the internet without using data.
Network Mode Settings - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Remove Wi-Fi Connection - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Turn Wi-Fi On / Off - ASUS ZenPad™ Z10
[Device-Specific Instructions]
To turn Wi-Fi on/off view this. If you're having trouble connecting to Mobile Hotspot, make sure Wi-Fi is off.

Still Have Questions?


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