ASUS ZenPad™ Z8 - Support Overview

Find device-specific support and online tools for your ASUS ZenPad Z8 tablet.

Filter all topics below.


Backup Assistant Plus

Backup Assistant℠ Plus - Tablets

Here's a list of tablets available with Backup Assistant Plus.

Contacts

Verizon Cloud - Android™ Tablet - Back Up Contacts

Here's how to back up your contacts to Verizon Cloud from your Android tablet.

Data

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Facebook

Change Default Messaging App - Facebook® Messenger

Here's how to change your default messaging app from Facebook Messenger to another service.

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Field Force Manager

Field Force Manager FAQs

Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

GPS & Location Based Services

Google Maps™ - Add Layers

Here's how to add layers in Google Maps.

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Maps™ - Find Current Location

Here's how to find your current location in Google Maps.

Google Maps™ - Find Driving Directions

Here's how to find driving directions with Google Maps.

General

ASUS ZenPad™ Z8 - Clear App Cache

Here's how to clear cached data if your ZenPad Z8 runs slow, crashes or resets or apps freeze.

ASUS ZenPad™ Z8 - Enable / Disable App

Here's how to turn pre-installed apps on your ZenPad Z8 on or off.

ASUS ZenPad™ Z8 - Reset App

Here's how to reset apps if your ZenPad Z8 crashes, resets or freezes.

ASUS ZenPad™ Z8 - Stop Running Apps

Here's how to stop running apps if they freeze / hang or cause your ZenPad Z8 tablet to crash, reset or run slowly.

ASUS ZenPad™ Z8 - Turn App Permissions On / Off

Here's how to turn permissions for installed apps on your ZenPad Z8 on or off.

ASUS ZenPad™ Z8 - Turn Automatic App Restore On / Off

Here's info on backing up and restoring app data on your ZenPad Z8.

ASUS ZenPad™ Z8 - Uninstall Apps

Here's how to remove or delete apps if your ASUS ZenPad Z8 is unresponsive, freezes or an app won't open.

ASUS ZenPad™ Z8 - View, Open or Close Recently Used Apps

To view or close recently used apps on your ZenPad Z8, view this info.

Airtime usage when removing or canceling applications

Here's info on how airtime charges may apply when removing Media Center / Get It Now apps.

Allow App Installation from Unknown Sources - ASUS

Here's how to download apps from sources other than the Google Play store on your ASUS device.

Allow App Installation from Unknown Sources - Android™

Here's how to download apps from sources other than the Google Play store.

Check Apps Reviewed by Verizon Wireless

Here's how to run a health check on your device to make sure everything's in order.

Google Play™ Store - Clear App Cache and Data

If your Android device runs slow, crashes or resets, or apps freeze, here's how to clear cached data.

Google Play™ Store - Contact App Developers

Here's how to report problems or submit suggestions for apps on your Android smartphone / tablet via the Play Store.

Google Play™ Store - Request Refund for Downloaded App

Here's how to request a refund for a downloaded Play Store app.

Google Play™ Store - View Recent Apps

Here's how to view Play Store apps you've recently downloaded or updated.

Turn App Notifications On / Off - Android™

Here's how to turn app notifications on or off on an Android device.

Turn Emergency Mode On / Off - Samsung

Here's how to conserve battery on your Samsung device if you're in an emergency situation.

Gestures & Motions

Google Maps™ - Gestures

Here's how to use gestures with Google Maps on your device.

Google Now

ASUS ZenPad™ Z8 Simulator: Using Google Now™

Learn how to use Google Now to automatically give you updates and information you want on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Using Voice Actions in Google Now™

Discover how to use your voice in Google Now to write an email, create a calendar event, set an alarm and more on your ASUS ZenPad Z8.

Google Play Store

ASUS ZenPad™ Z8 Simulator: Downloading an App or Widget

Discover how to search for and download an app or widget in Google Play™ Store on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Uninstalling an App or Widget

A visual walkthrough for uninstalling an app or widget from your ASUS ZenPad Z8.

Google Play™ Store - Install Apps

Here's how to install / download apps from the Google Play Store on your Android device.

Google Play™ Store - Manage Notification Settings for App Updates

Here's how to update app notifications from the Google Play Store on your Android device.

Google Play™ Store - Update Apps

Here's how to manually or automatically update your Play Store apps. You can also avoid data charges by updating apps over a Wi-Fi connection.

IBM MaaS 360

Top Ten Support Requests & Resources - IBM MaaS360

Here are the top ten support requests & resources for the MaaS360.

Maps

ASUS ZenPad™ Z8 Simulator: Searching Locally in Google Maps™

Learn how to find places around you in a chosen category using Google Maps on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Using Turn-by-Turn Navigation in Google Maps™

A visual guide on how to navigate to a location using Google Maps on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Viewing Current Traffic in Google Maps™

A visual guide for how to add layers to Google Maps to view current traffic on your ASUS ZenPad Z8.

Google Maps™ - Add Layers

Here's how to add layers in Google Maps.

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Maps™ - Find Current Location

Here's how to find your current location in Google Maps.

Google Maps™ - Find Driving Directions

Here's how to find driving directions with Google Maps.

Google Maps™ - Gestures

Here's how to use gestures with Google Maps on your device.

MobileIron

Add Users on Core - MobileIron

Here's info on how to add users on Core for your MobileIron service.

Allow / Require / Forbid Apps on Devices - MobileIron

Here's info on how to allow / require / forbid apps on your MobileIron devices.

Assign User and Admin Roles - MobileIron

Here's how to set allowed functions for users and administrators in MobileIron.

Download and Install App - MobileIron

Here's how to install the MobileIron app on your Android, iOS or Windows device.

Follow Customer's Cases - MobileIron

Here's how to look up and follow a customer's support cases in MobileIron.

LDAP Return Codes - MobileIron

Here's info on LDAP Return Codes for your MobileIron service.

LDAP Sync History Error - MobileIron

Here's info on how to view the LDAP Sync History Error for your MobileIron service.

Labels and What is a Dynamic (Filter) Label - MobileIron

Here's info on labels and Dynamic (Filter) Labels for MobileIron.

Manage SSL Certificates on MobileIron Core and Sentry - MobileIron

Here's info on how to manage SSL Certificates on MobileIron Core and Sentry.

Manually Quarantine a Device - MobileIron

Here's how to manually quarantine a device via the MobileIron support site.

Renew Apple MDM Certificate for MobileIron Core 9 - MobileIron

Here's how to renew your Apple device's Mobile Device Management certificate in MobileIron.

Set Up App Control - MobileIron

Here's how to set up App Control for MobileIron.

Support Portal User Administration Guide - MobileIron

Here's how to access the Support Portal User Administration Guide for MobileIron.

My Verizon app

My Verizon app - Android™ - Device Health Check

Here's how to check indoor coverage and identify / fix common issues on your Android device via the My Verizon app.

My Verizon app - Approve / Reject Account Manager Request

Here's how to approve or reject someone's Account Manager request via the My Verizon app.

My Verizon app - Manage Add-Ons

Here's how to manage add-ons (e.g., Verizon Cloud, Device Protection, etc.) via the My Verizon app.

My Verizon app - View Documents, Receipts and Agreements

Here's how to view past account documents, receipts and agreements via the My Verizon app.

My Verizon app - View Media & App Purchases

Here's how to view your media and app purchases via the My Verizon app.

VZ Navigator

VZ Navigator® - Website - Manage Favorites

Here's how to add, edit or delete your favorite locations via the VZ Navigator website.

VZ Navigator® - Website - Search Nearby a Location

Here's how to use the VZ Navigator website to search for something (e.g., sporting goods, clothing, restaurants, etc.) in a nearby location.

Verizon Cloud

ASUS ZenPad™ Z8 Simulator: Backing Up Contacts

Discover how to back up your contacts with Verizon Cloud on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Backing Up Photos, Videos, Music and Documents

Learn how to back up photos, videos, music and documents with Verizon Cloud on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Downloading Files from Verizon Cloud

An interactive guide on how to download files from Verizon Cloud to your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Setting Up Verizon Cloud

An interactive guide on how to set up Verizon Cloud to back up content on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Upgrading Your Backup Storage Plan

Find out how to get more storage for your Verizon Cloud account using your ASUS ZenPad Z8.

Verizon Cloud - Android Tablet - Manage Photos / Videos

Here's how to manage photos and videos in Verizon Cloud from your Android tablet.

Verizon Cloud - Android™ Tablet - Back Up Contacts

Here's how to back up your contacts to Verizon Cloud from your Android tablet.

Verizon Cloud - Android™ Tablet - Install and Configure App

Here's how to install and configure Verizon Cloud on your Android tablet.

Verizon Cloud - Android™ Tablet - Manage Documents

Here's how to manage documents and create favorites in Verizon Cloud from your tablet.

Verizon Cloud - Android™ Tablet - Manage Music

Here's how to manage your music in Verizon Cloud from your Android tablet.

Verizon Cloud - Android™ Tablet - Manage Settings

Here's how to manage Verizon Cloud backup settings on your Android tablet.

Verizon Cloud - Android™ Tablet - Restore Content

Here's how to download Verizon Cloud content on your Android tablet.

Verizon Cloud - Android™ Tablet - Sync Media

Here's how to sync photos, videos, music and documents from your Android tablet via Verizon Cloud.

Verizon Cloud - Android™ Tablet - Uninstall Cloud

Here's how to remove or disable the Verizon Cloud app on your Android tablet.

Verizon Cloud - Website - Delete Files in the Trash Can

Here's how to delete your files from the trash can on Verizon Cloud via the website.

Verizon Messages

ASUS ZenPad™ Z8 Simulator: Attaching a Video to a Text

Discover how to send a video message using your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Forwarding a Text

See how to forward a text message using your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Replying to a Text

Learn how to reply to a text message on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Sending a Text

Find out how to send a text message using your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Sending a Text to Multiple Contacts

Find out how to send a text message to a group of your contacts from your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Using Voice-to-Text

An interactive how-to guide for sending a text message with your voice on your ASUS ZenPad Z8.

Asus ZenPad™ Z8 Simulator: Deleting a Text

Learn how to remove a text from your ASUS ZenPad Z8.

Verizon Messages (Message+)

Verizon Messages - Android® - Send a Message with eGift Attachment

Here's how to send an eGift attachment via Verizon Messages (Message+) from your Android device.

Verizon Messages - Android™ - Create a Group Contact List

Here's how to create a group contact list using Verizon Messages on your Android Smartphone.

Verizon Messages - Android™ - Pair Devices

Here's how to pair an Android tablet or Palm device with a smartphone via the Verizon Messages (Message+) app.

Verizon Messages - Android™ - Restore Messages

Here's how to restore messages via Verizon Messages (Message+) after switching Android devices.

Verizon Messages - Android™ - Save Message to SD (Memory) Card

To save messages to an SD (Memory) Card via Verizon Messages (Message+), view this.

Verizon Messages - Android™ - Send a Data eGift

Here's how to send a data eGift via Verizon Messages (Message+) from your Android device.

Verizon Messages - Android™ - Set Up Glympse

To set up Glympse via the Verizon Messages (Message+) app on your Android device, view this info.

Verizon Messages - Android™ - Set Up Group Messaging

Here's how to set up group messaging when using Verizon Messages on your Android smartphone.

Verizon Messages - Android™ - Uninstall

To uninstall the Verizon Messages (Message+) app from your Android device, view this.

Verizon Messages - Android™ - Video Trimmer

To use the Verizon Messages (Message+) video trimmer, check out this info.

Verizon Messages - Android™ - View / Disconnect Paired Devices

Here's how to view or disconnect paired Android devices from the Verizon Messages (Message+) app.

Verizon Messages - Android™ Smartphone - Turn Off Auto Reply

To turn off auto reply for the Verizon Messages (Message+) app, view this info.

Verizon Messages - Android™ Tablet - Save Picture / Video Attachment

Here's how to save a picture or video attachment to the gallery via the Verizon Messages app on your Android tablet.

iTunes

Apple® Article - iPhone, iPad, or iPod not recognized in iTunes for Windows

If your iOS device won't connect to iTunes on your PC, view this info.

Syncing with iTunes

Here's how to sync the contacts, calendar, etc. on your iPhone /iPad with iTunes.

Syncing with iTunes - Info (Contacts, Mail Accounts, etc.)

Here's how to sync info (e.g., contacts, mail, etc.) with iTunes.

Syncing with iTunes - Media (Apps, Music, Movies, etc.)

Here's how to sync media (e.g., apps, music, movies, etc.) with iTunes.

Syncing with iTunes - Photos

Here's how to sync photos with iTunes.