Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Samsung Galaxy S7
Apple® iPhone® 6s
Samsung Galaxy S® 5
Moto Z Play Droid Edition
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Apple® iPhone® 5s
Samsung Galaxy S7 edge
DROID TURBO 2
Samsung Galaxy S® 4
Samsung Galaxy Note5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® 5c
Verizon Ellipsis™ 7
Samsung Galaxy J3 V
Ellipsis™ Jetpack® MHS800L
Apple® iPhone® SE
Droid Turbo in Ballistic Nylon
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Droid Turbo by Motorola
DROID MAXX by MOTOROLA
Google Pixel
LG G5
Verizon Ellipsis® 8
Apple® iPad® 2
LG G4™
Moto Z Force Droid Edition
LG G3
Samsung Galaxy J3 (2016)
Samsung Galaxy J1™ Prepaid
Samsung Galaxy Core Prime™
Samsung Gusto® 3
LG Revere® 3
Apple® iPhone® 4s
Apple® iPhone® 4
Google Pixel XL
LG Cosmos™ 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon MiFi® 4G LTE Global USB Modem U620L
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
LG V10™
Samsung 4G LTE Network Extender
Verizon Wireless Home Phone
Samsung Galaxy Note® 3
Samsung Galaxy S® III
Hum by Verizon
Pantech 4G LTE Global USB Modem UML290
LG G Vista
DROID MAXX 2
LG Optimus Zone™ 3 Prepaid
Verizon LTE Internet and Home Phone
HTC Desire® 526
Stylo™ 2 V
GizmoGadget™ by LG
GizmoPal™
DROID MINI by MOTOROLA
Casio G'zOne Commando®
DuraForce PRO with Sapphire Shield
V20™
DROID RAZR M by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy Note7
Brigadier™ by Kyocera
Samsung Convoy® 4
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
DuraXV
Verizon Ellipsis® 10
Samsung Convoy™ 3
Moto Z Droid Edition
GizmoPal® 2 by LG
LG G2
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Casio G'zOne Commando® 4G LTE
Moto G™ by Motorola
Verizon 4G LTE USB Modem 551L
HTC Desire® 530
Ellipsis™ Jetpack® MHS815L
LG Extravert™ 2
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
HTC One® (M8)
LG Octane™
Verizon 4G LTE USB Modem UML295
DROID ULTRA by MOTOROLA
Moto G Play
Samsung Galaxy Note® II
HTC One M9
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Galaxy S® 4 mini
Samsung Gusto® 2
LG K4™ LTE
Sony Xperia® Z3v
Galaxy Note® Edge
Samsung Galaxy Tab® 2 (10.1)
Samsung Convoy™ 2
DROID TURBO 2 - Designed by You
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
Gear S2
Verizon Wireless AirCard® 595
DROID INCREDIBLE 4G LTE by HTC
Samsung Intensity™ II
BlackBerry® Bold™ 9930 smartphone
LTE Internet (Installed)
LG Exalt™
PRIV™ by BlackBerry®
Galaxy Tab E
iPad® Air 2
Samsung Brightside™
Nexus 6
Nokia Lumia 928
Galaxy Tab E (8.0)
DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Gear S®
Samsung Galaxy Tab S2
HTC Desire® 626
Nokia Lumia 822
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Kyocera DuraXV+
Moto X™ (2nd Gen.)
Samsung Galaxy Tab® 2 (7.0)
Moto X™ by Motorola
Microsoft Surface 3
HTC 10™
DROID RAZR by MOTOROLA
LG Terra™
Moto E™ Prepaid
LG Revere®
LG Optimus Zone™ 2 Prepaid
Apple® iPad® mini with Retina display
ZenPad™ Z10
LG Exalt™II
HTC One®
LG Optimus Exceed™ 2
LG Cosmos™ 2
Transpyre™ Prepaid
iPad Pro™ (9.7-inch)
Samsung Intensity™ III
G Pad™ 10.1 LTE
BlackBerry Classic
Samsung Convoy™
LG Accolade™
Pantech Breakout™
Apple® iPad® Air™
LG Revere® 2
DROID RAZR MAXX HD by MOTOROLA
ZenPad™ Z8
Samsung Galaxy S® III mini
Verizon Wireless USB760 Modem
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab®
Samsung Gusto®
Ellipsis® Kids
HTC One® (M8) for Windows®
Nokia Lumia Icon
LG enV®3
LG Vortex™
LG G Pad™ X8.3
Motorola RAZR V3m
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy Tab® (10.1)
DROID RAZR MAXX by MOTOROLA
DROID DNA by HTC
G Pad™ 7.0 LTE
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
Lancet™
Verizon Ellipsis™ 8 HD
Apple® iPad® mini
Casio G'zOne Ravine®
Lancet™ for Android™
Enact™ by LG
Spectrum™ 2 by LG
LG VX8300
Apple® iPad® with Wi-Fi + 4G
iPad® mini 4
Samsung Haven™
LG Cosmos™
Lucid™3 by LG
Motorola XOOM™ 4G LTE
Motorola MOTO™ W755
Dell™ Vostro™ V13 Laptop
Nokia 2366i
DROID RAZR HD by MOTOROLA
DROID BIONIC by MOTOROLA
Motorola Barrage™
Watch Urbane™ 2nd Edition LTE
Casio G'zOne Boulder®
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Tab® 4 (8.0)
Pantech Hotshot™
BlackBerry® Z30 smartphone
LG enV®2
Samsung Galaxy™ Stratosphere™ II
Samsung Galaxy Camera®
Delphi Connect with 4G LTE Mobile Hotspot
DROID 4 by MOTOROLA
Lucid™ by LG
Samsung Intensity™
Apple® iPad® with Retina display
HTC One® max
DROID X by MOTOROLA
LG Migosm
DROID X2 by MOTOROLA
BlackBerry® Pearl™ Flip 8230 smartphone
Samsung Galaxy Stellar™
Verizon Converged VOIP Device
LG enV® TOUCH
Samsung Galaxy Note® 10.1
HTC One® remix
Hydro ELITE by KYOCERA
Samsung Alias™ 2
Nokia Lumia 2520
Samsung Smooth™
Samsung Illusion™
LG VX5500
Samsung Galaxy Note® Pro
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UMW190 Global USB Modem
Samsung Knack™
Pantech Jest™ 2
LG Cosmos™ Touch
Lucid™2 by LG
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Intuition™ by LG
Windows Phone 8X by HTC
DROID CHARGE by SAMSUNG
Verizon GizmoTab™
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Gear S2 classic
Samsung Fascinate™
Sony Xperia® Z2
Verizon Wireless AirCard® 595U USB Modem
LG Extravert™
Samsung ATIV SE™
Samsung Galaxy Tab® S
HP Elite x2 1012
Verizon Wireless UM175 USB Modem
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Perception™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
BlackBerry® Curve™ 8330 smartphone
Motorola W385
LG VX5400
LG Optimus Zone™
Samsung Galaxy™ Stratosphere™
Verizon Wireless USB720 Modem
Casio G'zOne Rock™
iPad® mini 3
Samsung SCH-u340
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Legend™
Google Nexus 7
Moto X™ - Designed by You (2nd Generation)
BlackBerry® Storm2™ 9550 smartphone
DROID 3 by MOTOROLA
HTC Desire® 612
Samsung Galaxy Tab® (7.7)
Samsung ATIV Odyssey™
HTC Rhyme™
LG VX8360
Pantech Marauder™
HP Spectre x2
DROID INCREDIBLE by HTC
Samsung Galaxy View
Casio G'zOne Brigade®
Samsung Reality™
Jetpack® MiFi® 7730L
Samsung Juke
Verizon Wireless G'zOne Type-S
DROID 2 by MOTOROLA
LG Dare™
Samsung Alias™
LG Ally™
Pantech Caper™ Prepaid
Delphi Connect
Verizon Wireless USB727 Modem
LG Voyager™
LG VX8350
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless UM150 USB Modem
BlackBerry® Curve™ 9330 smartphone
Apple® iPad®
Spartan GoCam™
Verizon Wireless Escapade®
LG Chocolate® Touch
HTC Rezound™
Revolution™ by LG
Motorola Adventure™ V750
Spectrum™ by LG
Samsung SCH-u410
LG VX5300
Moto X™ - Designed by You
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Sharp KIN™ ONE
Luge™ by Motorola Prepaid
Sierra Wireless AirCard® 555D
BlackBerry® Curve™ 8530 smartphone
LG VX5200
Motorola MOTO™ VU204
Verizon Wireless CDM8975
Verizon Wireless Coupe™
Samsung Omnia® II
Samsung SCH-u430
Motorola E815
Verizon Wireless PC5750 PC Card
Samsung SCH-a870
LG Chocolate®
LG VX3200
Pantech Crux™
Casio G'zOne Ravine® 2 Non-Camera
Sony Xperia® PLAY
Samsung SCH-u540
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Salute™
Pantech PN-210
DROID PRO by MOTOROLA
Motorola V325
LG VX8700
G'zOne Boulder™ Black and Silver
Sierra Wireless AirCard® 580
LG Optimus Exceed™
Motorola MOTOKRZR K1m
Samsung SCH-a930
Motorola XOOM™
Samsung N150 Netbook
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
Casio EXILIM
Samsung Gem™
BlackBerry® Curve™ 9370 smartphone
HP® Mini 1151NR Netbook
DROID XYBOARD 8.2 by MOTOROLA
LG enV®
LG VX8100
LG Versa™
Samsung SCH-a650
Verizon Wireless Razzle™
Motorola CITRUS™
LG VX6100
LG Clout™
Motorola W315
LG Enlighten®
BlackBerry Classic Non-Camera
Samsung Rogue™
Samsung Continuum™
Samsung Zeal™
LG Chocolate® 3
LG VX3300
DROID R2D2 by MOTOROLA
BlackBerry® 8830 World Edition smartphone
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
Motorola Entice™
Samsung SCH-a950
Gateway® LT2016u Netbook
Samsung Trance™
Motorola MOTO Q™ 9c
Nokia 2705 Shade™ Non-Camera
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Samsung Glyde™
Verizon Wireless CDM 7075
Samsung SCH-a850
HTC Touch Pro™
HP® Mini 311-1037NR Netbook
Motorola Rival™
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola DEVOUR™ with MOTOBLUR™
Pantech PN-215
Samsung Sway™
Motorola RAZR V3m in Gray
LG Fathom®
Verizon Wireless CDM8950
Nokia 7705 Twist™
Kyocera KX414
Verizon Wireless PN-300
Motorola V325i
Motorola Krave™ ZN4
Motorola MOTO™ Z6c World Edition
HTC Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless USB1000 Global USB Modem
LG VX9400
Kyocera KPC650
Sharp KIN™ TWO
Nokia 6205
LG VX4500
HTC Merge®
Verizon Wireless Adamant™
DROID ERIS by HTC
Samsung Omnia®
LG Glance™
Nokia 7205 Intrigue™
Nokia 2128i
Kyocera SE47
Kyocera KX2
Samsung i700 Pocket PC
Samsung SCH-a310
LG VX4700
Kyocera KX1v
BlackBerry® Curve™ 9310 smartphone
Kyocera KX444
Verizon AD3700 Global USB Modem
Samsung SCH-a670
Sharp KIN™ TWOm
Verizon Wireless Blitz® Prepaid
Nokia 6236i
LG VENUS™
Samsung SCH-u620
Nokia 2605 Mirage
Jest™
Motorola RAZR V3c
Verizon Wireless U630 PC Card
Kyocera K323
Motorola V265
Kyocera K404
Nokia 2705 Shade™
Motorola Rapture™ VU30
HP® Mini 210-1076NR Netbook
Samsung SCH-a795
Samsung SCH-i730
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Motorola V276
Samsung SCH-a630
Motorola MOTO™ Z6cx World Edition without Camera
Nokia 6315i
Motorola MOTO Q™ music 9m
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Pantech PN-820
Motorola Q™
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
Samsung Saga™
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola T300p
Motorola V710
Nokia 6305i
Samsung SCH-a790
LG VX6000
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Verizon KPC680 ExpressCard®
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Sharp KIN™ ONEm
Nokia 2285
Motorola V120e
Samsung Gleam®
LG G6™
Nokia 6215i
Nokia 6015i Prepaid
Motorola A840
LG VX4650
LG V
Watch Sport™
Samsung Renown™
Motorola MOTOSLVR L7C
Samsung SCH-u550
BlackBerry® 7250
Samsung SCH-a890
Samsung SCH-i760
Verizon Wireless V740 ExpressCard
Samsung SCH-a970
Samsung SCH-i830
HTC Apache XV6700
Motorola V65p

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation & Initial Setup

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Equipment Protection FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Activate a Phone You Already Own - BYOD
[General Information]
Learn how to bring your own phone to your account online through My Verizon.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 3:07
Quick Guide for Your Certified Like-New Replacement Device
[How to Use Guide]
Certified Like-New Replacement Device Activation and Shipping Guides
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
How to Switch Phone Numbers Between Devices on Your Account
[General Information]
See how to swap phones on your account through My Verizon.
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Activating Your Windows® Phone - New Customers
[How to Use Guide]
Refer to this helpful guide for new customers activating their Windows® Phone from Verizon Wireless.
Activation and Shipping Guide: Windows® Smartphone
[How to Use Guide]
Instructions on activating a replacement Windows Smartphone and shipping your defective device back to us.
Samsung ATIV Odyssey™ Simulator: Adding Additional Accounts
[Interactive Simulation]
Discover how to adjust touch key lighting on your DROID DNA by HTC.
Samsung ATIV Odyssey™ Simulator: Launching for the First Time
[Interactive Simulation]
Learn how to launch VZ Navigator® for the first time with your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Setting Up
[Interactive Simulation]
A visual guide on how to set up Kid's Corner on your Samsung ATIV Odyssey.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Phones
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
How to transfer your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your content from your old phone to your new phone. Find out how.
Length: 2:27
Move Pictures/Videos from Device - Samsung ATIV Odyssey™
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Basics

Remove Connected Device - My Verizon
[Device-Specific Instructions]
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Soft Reset - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Battery Overview - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Extend Battery Life - Windows® Phone
[Device-Specific Instructions]
Remove the Battery - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Insert the Battery - Samsung ATIV Odyssey™
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Using the Bluetooth® Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...
Bluetooth® Discovery Mode - Windows®
[Device-Specific Instructions]
Bluetooth® On/Off - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Samsung ATIV Odyssey™ Simulator: Pairing With a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Samsung ATIV Odyssey with your Bluetooth headset.
Samsung ATIV Odyssey™ Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
An interactive walkthrough on how to turn on Bluetooth functionality on your Samsung ATIV Odyssey.

Calendar

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Placing an International Call
[Device-Specific Instructions]
Announcement 11 - Authentication error
[Device-Specific Instructions]
Announcement 3 - Suspended Service
[Device-Specific Instructions]
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add Call & Message Blocking - My Verizon
[Device-Specific Instructions]
Announcement 2 - Invalid Number
[Device-Specific Instructions]
Call Waiting - Smartphone
[Device-Specific Instructions]
Announcement 39 - Authentication Error
[Device-Specific Instructions]
Announcement 4 - Dialing Change
[Device-Specific Instructions]
Announcement 1 - No page response
[Device-Specific Instructions]
Announcement 9 - Roamer Dialing Instructions
[Device-Specific Instructions]
DTMF - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Dial a Number - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Redial - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Samsung ATIV Odyssey™ Simulator: Dialing by Voice
[Interactive Simulation]
Discover how to dial by voice on your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Placing a Call
[Interactive Simulation]
Learn how to place a call using your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between calls on your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Viewing a Missed Call and Adding as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a contact on your Samsung ATIV Odyssey Smartphone.
View Call History - Samsung ATIV Odyssey™
[Device-Specific Instructions]

Camera, Photos & Videos

Move Pictures/Videos from Device - Samsung ATIV Odyssey™
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Camera Settings - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Samsung ATIV Odyssey™ Simulator: Capturing Screenshots
[Interactive Simulation]
Discover how to capture screenshots on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Changing Camera Effects
[Interactive Simulation]
A visual walkthrough on how to change camera effects on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change the camera from rear to front-facing on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Deleting a Picture
[Interactive Simulation]
Learn how to delete a picture on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Editing a Picture
[Interactive Simulation]
A visual guide on how to edit pictures from the lock screen on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Sharing Video
[Interactive Simulation]
A visual guide for sharing a video on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Sharing a Picture
[Interactive Simulation]
Learn how to share pictures using your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Turning the Flash On and Off
[Interactive Simulation]
Learn how to turn on the flash on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Zooming
[Interactive Simulation]
Discover how to zoom in and out on the camera of your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out while recording a video on your Samsung ATIV Odyssey.
View Pictures - Samsung ATIV Odyssey™
[Device-Specific Instructions]
View Videos - Samsung ATIV Odyssey™
[Device-Specific Instructions]

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info. For other issues you are having with your device, visit our Troubleshooting Assistant.
Import Contacts - Windows Phone
[Device-Specific Instructions]
Access Contacts - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Add a Contact - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Caller-ID Image - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Delete a Contact - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Edit a Contact - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Link a Contact - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Samsung ATIV Odyssey™ Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Adding a Contact to a Group
[Interactive Simulation]
Discover how to add a contact to a group on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Adding a Contact to the Start screen
[Interactive Simulation]
Discover how to add a contact to the start screen on your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Creating a Group
[Interactive Simulation]
Learn how to create a group on your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Importing Contacts from an Account
[Interactive Simulation]
Discover how to change the wallpaper on your DROID DNA by HTC.
Samsung ATIV Odyssey™ Simulator: Sharing Contact Information
[Interactive Simulation]
A visual guide for sharing contact information on your Samsung ATIV Odyssey Smartphone.
Unlink a Contact - Samsung ATIV Odyssey™
[Device-Specific Instructions]

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Minimize Data Usage - Windows Phone
[Device-Specific Instructions]
Data Roaming - Samsung ATIV Odyssey™
[Device-Specific Instructions]
This helps when you can't connect to the Internet /have no network connection or cannot send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
Check for Water Damage - Samsung
[Device-Specific Instructions]
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
How to Use Guide: Identifying Device Damage
[How to Use Guide]
A How to Use guide about identifying device damage.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View MAC Address - Samsung ATIV Odyssey™
[Device-Specific Instructions]
View Phone Number - Samsung ATIV Odyssey™
[Device-Specific Instructions]

Device Settings

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
Configure Company Name ID
[Device-Specific Instructions]
Adjust Brightness - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Alerts - Samsung ATIV Odyssey™
[Device-Specific Instructions]
DTMF - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Samsung ATIV Odyssey™ Simulator: Accessing Settings
[Interactive Simulation]
Discover how to access settings on your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Adusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy by adjusting the screen timeout on your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Changing Ringtones and Sounds
[Interactive Simulation]
Learn how to change ringtones and sounds on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Changing the Start Screen Color
[Interactive Simulation]
Discover how to change the start screen color on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Setting Data Limits
[Interactive Simulation]
A visual guide for setting data limits on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Setting Screen Security
[Interactive Simulation]
A walkthrough for setting screen security on your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Samsung ATIV Odyssey to silent.
Samsung ATIV Odyssey™ Simulator: Sharing Your Location
[Interactive Simulation]
Learn how to share your location on your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Samsung ATIV Odyssey™ to airplane mode.

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail™ Account
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name/password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving emails issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung ATIV Odyssey™ Simulator: Deleting Emails
[Interactive Simulation]
Discover how to delete emails on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment to an email with your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Linking Accounts
[Interactive Simulation]
A visual guide for linking accounts on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Sending an Email to a Group
[Interactive Simulation]
Learn how to send an email to a group with your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Samsung ATIV Odyssey.

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows, Blackberry or Basic device.
Locate My Device - Find My Phone - Website - Windows® Phone
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Gestures & Motions

Proximity Sensor On/Off - Samsung
[Device-Specific Instructions]

GPS & Location Based Services

Find My Mobile - Samsung
[Device-Specific Instructions]
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Improving GPS Performance
[Device-Specific Instructions]
GPS Location - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Add Layers (Maps) - Samsung ATIV Odyssey™
[Device-Specific Instructions]

Home Screen

Manage Tiles - Samsung ATIV Odyssey™
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.

Internet & Web Browser

Reboot the Router
[Device-Specific Instructions]
View Browser History - Windows Phone
[Device-Specific Instructions]
Browser Cookies On/Off - Samsung ATIV Odyssey™
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Samsung ATIV Odyssey, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - Samsung ATIV Odyssey™
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung ATIV Odyssey™ Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Closing Browser Windows
[Interactive Simulation]
An interactive walkthrough of closing windows in the web browser of your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Entering a Web Address
[Interactive Simulation]
Discover how to enter a web address on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Opening Browser Windows
[Interactive Simulation]
A visual walkthrough of opening windows in the web browser of your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Searching by Keypad
[Interactive Simulation]
Discover the most common ways to search the web on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to use your voice to search the web on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Switching Windows
[Interactive Simulation]
Discover how to switch windows in the web browser of your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Turning On Internet Sharing
[Interactive Simulation]
Learn how to turn on Internet sharing on your Samsung ATIV Odyssey.
Web Browser - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Websites - Samsung ATIV Odyssey™
[Device-Specific Instructions]

Keyboard

Turn Voice Input On/Off - Windows Phone OS
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - Samsung ATIV Odyssey™
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Restore Default Settings - Samsung
[Device-Specific Instructions]
Modify the SIM PIN - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Password Options - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Samsung ATIV Odyssey™ Simulator: Customizing the Lock Screen
[Interactive Simulation]
Learn how to customize the lock screen on your Samsung ATIV Odyssey.
Unlock the Device - Samsung ATIV Odyssey™
[Device-Specific Instructions]

Memory/Storage

View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Format SD Card via PC
[Device-Specific Instructions]
Check Memory - Samsung ATIV Odyssey™
[Device-Specific Instructions]

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Samsung ATIV Odyssey™ Simulator: Identifying Music
[Interactive Simulation]
Learn how to identify music using your Samsung ATIV Odyssey.

Navigating & Multitasking

Samsung ATIV Odyssey™ Simulator: Accessing Previous Screens
[Interactive Simulation]
An interactive guide for accessing previous screens on your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Adding Photos and Videos
[Interactive Simulation]
A visual guide on how to add photos and videos to a room on your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Creating a Room
[Interactive Simulation]
Learn how to create a room on your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Getting Around on Your Device
[Interactive Simulation]
An interactive map of the most important features of your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Inviting Contacts to a Room
[Interactive Simulation]
Discover how to invite contacts to a room on your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Locking and Unlocking the Phone
[Interactive Simulation]
Learn how to lock and unlock your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Making Lists
[Interactive Simulation]
A visual guide on how to make lists on your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Moving a Tile
[Interactive Simulation]
Learn how to move a tile on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Navigating the Phone
[Interactive Simulation]
Discover how to navigate your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Pinning a Tile
[Interactive Simulation]
A visual guide on how to pin a tile on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Resizing a Tile
[Interactive Simulation]
An interactive guide on how to resize tiles on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Turning the Device On
[Interactive Simulation]
Learn how to turn on your DROID DNA by HTC Smartphone.
Samsung ATIV Odyssey™ Simulator: Unpinning a Tile
[Interactive Simulation]
Discover how to unpin a tile on your Samsung ATIV Odyssey.

Near Field Communication (NFC)

Operating System & Software

Samsung Software Upgrade Assistant
[Updates]
Connect your device to a computer with Internet access using your USB cable to download the Software Upgrade Assistant to your computer and update your device.
Samsung Software Repair Assistant
[Updates]
If you run into software issues while updating your device, our Software Repair Assistant tool can attempt to repair them. The tool may be helpful if your device isn't fully or can't power up to the Home screen.
Windows Phone Operating System (OS) FAQs
[FAQs]
Learn more about the Windows Phone Operating System. Designed by Microsoft, the Windows OS features Live Tiles and customizable Start screen.
Software Update: Samsung ATIV Odyssey
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Samsung ATIV Odyssey.
Factory Data Reset (Powered On) - Samsung ATIV Odyssey™
[Device-Specific Instructions]
A factory date (hard) reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
Factory Data Reset (Powered Off) - Samsung ATIV Odyssey™
[Device-Specific Instructions]
A factory date (hard) reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Remove the SIM Card - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Insert the SIM Card - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Modify the SIM PIN - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Samsung ATIV Odyssey™ Simulator: Inserting a SIM Card
[Interactive Simulation]
Discover how to insert a SIM card in your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Removing a SIM Card
[Interactive Simulation]
Learn how to remove a SIM card on your Samsung ATIV Odyssey Smartphone.
Unblock SIM PIN - Samsung ATIV Odyssey™
[Device-Specific Instructions]

Social Networking

Samsung ATIV Odyssey™ Simulator: Posting Social Networking Updates
[Interactive Simulation]
An interactive walkthrough on how to post social networking updates on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Setting Up Social Networking with the Me App
[Interactive Simulation]
A visual guide on how to set up social networking with the Me app on your Samsung ATIV Odyssey.

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Alerts - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Set a Ringtone - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Sound Enhancer - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Speakerphone - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Vibrate Mode - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Volume Controls - Samsung ATIV Odyssey™
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Text Messaging FAQs
[FAQs]
Learn to send and receive text messages, how to store your texts and block unwanted texts, and how you are charged for texts by plan.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Garbled Message
[Device-Specific Instructions]
Picture / Video Messaging email address
[Device-Specific Instructions]
Delete Messages - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Samsung ATIV Odyssey™ Simulator: Attaching a Video
[Interactive Simulation]
Discover how to attach a video to a text message from your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Messaging by Voice
[Interactive Simulation]
An interactive how-to guide for using voice to text on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message from your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Sending a Message to a Group
[Interactive Simulation]
An interactive guide on how to send a message to a group from your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Sending a Text Message
[Interactive Simulation]
A visual guide for using voice to text on your Samsung ATIV Odyssey.
View Text Messages - Samsung ATIV Odyssey™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Samsung ATIV Odyssey™ Simulator: Adding Calendar Events
[Interactive Simulation]
Discover how to add calendar events to a room on your Samsung ATIV Odyssey Smartphone.
Samsung ATIV Odyssey™ Simulator: Finding Directions in Maps
[Interactive Simulation]
Discover how to get directions on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Finding More Help
[Interactive Simulation]
Discover how to find more help on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Finding Wi-Fi Hotspots in Maps
[Interactive Simulation]
Learn how how to find Wi-Fi hotspots on your Samsung ATIV Odyssey.
Samsung ATIV Odyssey™ Simulator: Teaching Kids How to Dial 911
[Interactive Simulation]
Learn how to teach kids to dial 911 on your Samsung ATIV Odyssey Smartphone.

Visual & Hearing Accessibility

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
TTY Settings - Samsung ATIV Odyssey™
[Device-Specific Instructions]

Wallpapers/Theme

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Set Up Wi-Fi Connection - Windows®
[Device-Specific Instructions]
Here's info on how to connect to a network using the Wi-Fi on your PC. This may help if you're having issues connecting to Wi-Fi. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verifying SSID (Network Name) - Windows® XP
[Device-Specific Instructions]
Remove Wi-Fi Connection - Windows®
[Device-Specific Instructions]
This may help if the Wi-Fi on your Window's computer/PC won't connect to your Internet-capable device. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung ATIV Odyssey™ Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
A visual walkthrough on how to use your Samsung ATIV Odyssey to connect to a Wi-Fi network.
Signal Strength - Samsung ATIV Odyssey™
[Device-Specific Instructions]
Wi-Fi On/Off - Samsung ATIV Odyssey™
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Still Have Questions?


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