Select Your Device
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple® Watch Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Samsung Galaxy S® 6
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S8
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Samsung Galaxy S7 edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Moto Z Play Droid Edition
Apple® iPhone® 5s
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note5
Samsung Galaxy S® 4
Samsung Galaxy S8+
Galaxy J7 V
Pixel™, Phone by Google
Samsung Galaxy J3 Eclipse
Samsung Galaxy Note® 4
Moto Z Force Droid Edition
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 3G Network Extender
Samsung Galaxy J3 (2016)
Verizon Ellipsis® 8
Apple® iPhone® 5
LG Revere® 3
LG K20™ V
Verizon Ellipsis™ 7
Samsung Gusto® 3
Apple® iPad® 2
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Pixel™ XL, Phone by Google
LG G4™
Samsung Galaxy J3 V
Samsung Galaxy Note8
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
DROID MAXX by MOTOROLA
Droid Turbo in Ballistic Nylon
Verizon Wireless Home Phone
LG V10™
Samsung 4G LTE Network Extender
Samsung Galaxy Core Prime™
LG G5
Apple® iPhone® 4
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
LG G3
Apple® iPhone® 4s
GizmoGadget™ by LG
Jetpack® MiFi® 7730L
LG G6™
Samsung Galaxy S6 edge +
V20™
Ellipsis™ Jetpack® MHS800L
Verizon MiFi® 4G LTE Global USB Modem U620L
GizmoPal® 2 by LG
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy S® 6 edge
Verizon 4G LTE Broadband Router
Verizon LTE Internet and Home Phone
Stylo™ 2 V
Moto Z Droid Edition
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy Note® 3
LG Cosmos™ 3
DROID MAXX 2
Samsung Convoy® 4
LG Optimus Zone™ 3 Prepaid
Hum+ by Verizon
Motorola moto z2 play
LG Terra™
GizmoPal™
PRIV™ by BlackBerry®
Samsung Galaxy S® III
DuraForce PRO with Sapphire Shield
Microsoft Lumia 735
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Verizon 4G LTE USB Modem 551L
Verizon Verizon SmartHub with Voice
Galaxy Tab E (8.0)
moto z2 force edition
Verizon Ellipsis® Jetpack® MHS900L
Moto G Play
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
DuraXV
Verizon Ellipsis® 10
Ellipsis™ Jetpack® MHS815L
BlackBerry® Bold™ 9930 smartphone
DROID MINI by MOTOROLA
DROID RAZR M by MOTOROLA
Casio G'zOne Commando® 4G LTE
Verizon Global USB Modem USB730L
LG Extravert™ 2
Samsung Convoy™ 3
Moto G™ by Motorola
ZenPad™ Z10
Brigadier™ by Kyocera
Microsoft Surface 3
LG G Vista
LG G2
LG K4™ LTE
moto e4 Prepaid
Kyocera DuraXV+
Casio G'zOne Ravine® 2
LG Exalt® LTE
Samsung Gear S3 frontier
Galaxy J3 Mission Prepaid
DROID 3 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Apple® iPad® (9.7-inch)
LG Exalt™
HTC One® (M8)
iPad® Air 2
LTE Internet (Installed)
Verizon Wireless Home Phone T2000
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
BlackBerry Classic
HTC 10™
HTC Desire® 530
Samsung Gusto® 2
Verizon Wireless AirCard® 595
LG G Pad 8.3 LTE
Samsung Intensity™ II
Samsung Brightside™
HTC One M9
DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Ellipsis™ 8 HD
Sony Xperia® Z3v
Galaxy Note® Edge
DROID ULTRA by MOTOROLA
Moto E™ Prepaid
Motorola moto e4 plus™ Prepaid
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
HTC Desire® 526
Apple® iPad® mini with Retina display
Samsung Galaxy S® 4 mini
DROID TURBO 2 - Designed by You
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Note® II
ZenPad™ Z8
BlackBerry® Z10 smartphone
Gear S2
BlackBerry® Q10 smartphone
Nokia Lumia 928
Apple® iPad Pro® (9.7-inch)
Nexus 6
HTC Desire® 626
iPad® mini 4
LG Revere®
LG Octane™
Verizon Wear24™
Verizon Wireless USB760 Modem
ASUS ZenPad™ Z8s
DROID INCREDIBLE 4G LTE by HTC
Apple® iPad Pro® (12.9-inch)
G Pad™ 10.1 LTE
Humx
Moto X™ (2nd Gen.)
LG Vortex™
Samsung Galaxy Tab® 2 (7.0)
G Pad™ 7.0 LTE
LG Cosmos™ 2
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR by MOTOROLA
Samsung Galaxy Tab S2
LG G Pad™ X8.3
Samsung Intensity™ III
Nokia Lumia 822
Gear S®
Motorola RAZR V3m
BlackBerry® Z30 smartphone
ASUS ZenFone™ AR
Moto X™ by Motorola
Samsung Galaxy Tab® 2 (10.1)
LG Revere® 2
Apple® iPad® with Wi-Fi + 4G
Casio G'zOne Ravine®
Apple® iPad® Air™
HTC One®
DROID RAZR MAXX HD by MOTOROLA
LG Accolade™
Samsung Galaxy Book
LG 4G LTE USB Modem VL600
Samsung Convoy™
LG enV®3
LG Exalt™II
Samsung Gusto®
Arlo Go
Samsung Haven™
Cadence by Kyocera
Verizon GizmoTab™
Samsung Galaxy Tab®
Apple® iPad® mini
Samsung Galaxy Tab® (10.1)
Samsung Galaxy Tab S3
Nokia Lumia Icon
BlackBerry® Bold 9650 smartphone
Sonim XP5
LG Optimus Zone™ 2 Prepaid
LG Migosm
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy S® III mini
Dell™ Vostro™ V13 Laptop
DROID X by MOTOROLA
HTC One® (M8) for Windows®
Ellipsis® Kids
Spartan GoCam™
Samsung Illusion™
Lancet™ for Android™
Motorola Barrage™
Motorola MOTO™ W755
Samsung Galaxy Tab® 4 (8.0)
BlackBerry® Tour™ 9630 smartphone
Apple® iPad®
LG VX8300
Motorola XOOM™ 4G LTE
LG Optimus Exceed™ 2
LG enV®2
iPad® mini 3
DROID DNA by HTC
Samsung Galaxy Camera®
Verizon Wireless USB720 Modem
Samsung Alias™ 2
Transpyre™ Prepaid
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID X2 by MOTOROLA
DROID 4 by MOTOROLA
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Knack™
Pantech Hotshot™
Pantech Perception™
Samsung Galaxy Stellar™
Samsung Smooth™
LG VX5500
DROID RAZR MAXX by MOTOROLA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Tab® S
Pantech Breakout™
DROID RAZR HD by MOTOROLA
LG Cosmos™
Lancet™
LG Extravert™
Verizon Wireless AirCard® 595U USB Modem
Sony Xperia® Z2
Nokia Lumia 2520
LG enV® TOUCH
Samsung Intensity™
Verizon Wireless UM175 USB Modem
BlackBerry® Storm2™ 9550 smartphone
HP Elite x2 1012
DROID INCREDIBLE 2 by HTC
Samsung Gear S3 classic
Samsung Galaxy™ Stratosphere™ II
Casio G'zOne Boulder®
Watch Urbane™ 2nd Edition LTE
Enact™ by LG
LG Cosmos™ Touch
Samsung SCH-u340
Pantech Marauder™
Samsung Galaxy Note® 10.1
HTC One® max
Lucid™3 by LG
Samsung Galaxy Note® 10.1 2014 Edition
DROID CHARGE by SAMSUNG
Hydro ELITE by KYOCERA
Samsung Alias™
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Google Nexus 7
HTC One® remix
LG VX5400
DROID BIONIC by MOTOROLA
Samsung Galaxy™ Stratosphere™
Pantech Jest™ 2
Spectrum™ 2 by LG
Samsung Galaxy Note® Pro
Samsung Galaxy View
Intuition™ by LG
Casio G'zOne Rock™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Windows Phone 8X by HTC
Motorola W385
LG VX8360
ZTE Cymbal® LTE
Samsung Galaxy Tab® (7.7)
Verizon Wireless USB727 Modem
Samsung Fascinate™
BlackBerry® 8830 World Edition smartphone
Lucid™ by LG
Samsung Juke
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
Verizon Wireless G'zOne Type-S
HTC Desire® 612
BlackBerry® Curve™ 8530 smartphone
Lucid™2 by LG
LG Chocolate®
Verizon Wireless UM150 USB Modem
LG Voyager™
Casio G'zOne Brigade®
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless PC5750 PC Card
Pantech Caper™ Prepaid
LG Optimus Zone™
Verizon Wireless CDM8950
LG VX8350
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX5300
Samsung SCH-u410
Samsung ATIV Odyssey™
BlackBerry® Curve™ 9310 smartphone
Samsung Gear S2 classic
Samsung Galaxy Legend™
LG Chocolate® Touch
HTC Rhyme™
Verizon Wireless Razzle™
Samsung Reality™
HP Spectre x2
Moto X™ - Designed by You
Moto X™ - Designed by You (2nd Generation)
Samsung ATIV SE™
Delphi Connect
Verizon Wireless CDM8975
DROID 2 by MOTOROLA
Pantech Crux™
Samsung SCH-a870
Samsung SCH-u430
Motorola W315
Samsung FlipShot®
BlackBerry Classic Non-Camera
Spectrum™ by LG
LG Dare™
Motorola MOTOKRZR K1m
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Escapade®
LG VX6100
LG Ally™
DROID PRO by MOTOROLA
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V325
DROID XYBOARD 8.2 by MOTOROLA
Samsung SCH-a670
Samsung SCH-u540
Verizon Wireless Coupe™
LG Clout™
LG VX3200
LG Enlighten®
Verizon Wireless V740 ExpressCard
Sierra Wireless AirCard® 555D
HP® Mini 1151NR Netbook
LG VX5200
Samsung Omnia® II
Verizon Wireless Salute™
Revolution™ by LG
LG enV®
Motorola E815
LG Chocolate® 3
Sierra Wireless AirCard® 580
LG VX8700
LG Optimus Exceed™
Motorola V60s
Casio EXILIM
Motorola XOOM™
Nokia 6205
Luge™ by Motorola Prepaid
LG Versa™
Samsung SCH-a310
HTC Trophy™
Nokia 2705 Shade™ Non-Camera
Motorola RAZR V3m in Gray
Motorola MOTO™ Z6c World Edition
Verizon AD3700 Global USB Modem
HTC Rezound™
G'zOne Boulder™ Black and Silver
Casio G'zOne Ravine® 2 Non-Camera
DROID ERIS by HTC
Samsung Rogue™
Verizon Wireless USB1000 Global USB Modem
Motorola RAZR V3c
Motorola MOTO™ Z6cx World Edition without Camera
LG VX3300
Samsung SCH-a650
LG VX4500
BlackBerry® Curve™ 9370 smartphone
Samsung Zeal™
Gateway® LT2016u Netbook
DROID R2D2 by MOTOROLA
Samsung SCH-a630
Samsung SCH-a950
Samsung Sway™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola V710
Samsung Glyde™
Motorola V325i
Motorola Rival™
Nokia 2285
LG VX4650
Samsung Continuum™
Nokia 6015i Prepaid
Samsung Trance™
Samsung SCH-a850
LG V
Nokia 2705 Shade™
Motorola Entice™
LG VX6000
HP® Mini 110-3098NR Netbook
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Samsung SCH-u550
HP® Mini 311-1037NR Netbook
LG Glance™
Nokia 3589i
Samsung Omnia®
Verizon Wireless PN-300
Motorola Rapture™ VU30
Verizon Converged VOIP Device
Samsung SCH-a930
LG VENUS™
Nokia 6215i
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Renown™
Verizon Wireless U630 PC Card
Nokia 6315i
Samsung SCH-n330
HP® Mini 210-1076NR Netbook
Motorola V325xi
Verizon Wireless Blitz® Prepaid
Nokia 6236i
HTC Touch Pro™
Motorola V276
Verizon Wireless V620
Nokia 2128i
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
LG VX8100
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Toyota Connected Car
Motorola C333
Jest™
KYOCERA DuraXVLTE
Motorola V60p
Lexus Connected Car
ASUS ZenFone™ V
Kyocera KX414
Motorola C343
HP® Pavilion dm1-3010nr Notebook
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon Wireless Adamant™
ZTE Blade™ Vantage Prepaid
Google Pixel 2
Google Pixel 2 XL
LG V30®

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Activate a Phone You Already Own - BYOD
[General Information]
Learn how to bring your own phone to your account online through My Verizon.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
Activating Your 4G LTE Phone - Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
How to Switch Phone Numbers Between Devices on Your Account
[General Information]
See how to swap phones on your account through My Verizon.
Activating Your 4G LTE Smartphone
[How to Use Guide]
Follow these instructions to activate your new or Certified Pre-Owned 4G LTE smartphone.
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Activating Your Windows® Phone - New Customers
[How to Use Guide]
Refer to this helpful guide for new customers activating their Windows® Phone from Verizon Wireless.
Remove SD Card - Samsung ATIV SE™
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Your Contacts & Media
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
Use the Content Transfer app to move your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Samsung Link - Samsung ATIV SE
[Device-Specific Instructions]
Move Pictures / Videos from Device - Samsung ATIV SE™
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung ATIV SE™ Simulator: Inserting a microSD Card
[Interactive Simulation]
Learn how to insert a microSD card into your Samsung ATIV SE smartphone to provide more memory for things like photos, documents and songs.
Samsung ATIV SE™ Simulator: Removing a microSD Card
[Interactive Simulation]
Learn how to remove a microSD card from your Samsung ATIV SE smartphone to easily transfer content on the card to another device.
Transfer Music Files to the Device -Samsung ATIV SE
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Basics

Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Samsung ATIV SE™ Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to capture and view screenshots on your Samsung ATIV SE.
View Signal Strength - Samsung ATIV SE™
[Device-Specific Instructions]

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Soft Reset - Samsung ATIV SE™
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Extend Battery Life - Windows® Phone
[Device-Specific Instructions]
Battery Overview - Samsung ATIV SE™
[Device-Specific Instructions]
Battery Saver - Samsung ATIV SE™
[Device-Specific Instructions]
Insert Battery - Samsung ATIV SE™
[Device-Specific Instructions]
Remove Battery - Samsung ATIV SE™
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Pairing Guide
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Windows®
[Device-Specific Instructions]
Samsung ATIV SE™ Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Samsung ATIV SE with your Bluetooth device.
Samsung ATIV SE™ Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
A visual guide for sending photos to other devices, even a printer, using Bluetooth on your Samsung ATIV SE.

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Place an International Call
[Device-Specific Instructions]
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Call Waiting - Smartphone
[Device-Specific Instructions]
Airplane Mode - Samsung ATIV SE™
[Device-Specific Instructions]
Call a Number - Samsung ATIV SE™
[Device-Specific Instructions]
DTMF - Samsung ATIV SE™
[Device-Specific Instructions]
Delete Call History - Samsung ATIV SE™
[Device-Specific Instructions]
Place a Conference Call - Samsung ATIV SE™
[Device-Specific Instructions]
Redial - Samsung ATIV SE™
[Device-Specific Instructions]
Samsung ATIV SE™ Simulator: Ignoring a Call and Replying with a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and replying to the caller with a text message on your Samsung ATIV SE smartphone.
Samsung ATIV SE™ Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to use your Samsung ATIV SE to call a new number.
Samsung ATIV SE™ Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to use call waiting to switch between two incoming calls on your Samsung ATIV SE smartphone.
Samsung ATIV SE™ Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add the caller as a contact on your Samsung ATIV SE smartphone.
View Call History - Samsung ATIV SE™
[Device-Specific Instructions]
Voice Activated Dialing - Samsung ATIV SE™
[Device-Specific Instructions]

Camera, Photos & Videos

Camera Settings Support
[Device-Specific Instructions]
Move Pictures / Videos from Device - Samsung ATIV SE™
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung ATIV SE™ Simulator: Changing Camera Settings for Photos
[Interactive Simulation]
An interactive guide on how to change the camera settings, like focus and exposure, on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing for taking pictures with your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change the video camera from rear to front-facing on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Sharing Photos
[Interactive Simulation]
An interactive guide on how to share your pictures on social networks or with other devices.
Samsung ATIV SE™ Simulator: Sharing Videos
[Interactive Simulation]
A visual guide to sharing a video with social networks or other devices with your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Turning On the Flash
[Interactive Simulation]
Learn how to turning on the flash for taking pictures with your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Using Camera Lenses
[Interactive Simulation]
An interactive guide on how to use camera lenses on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Zooming In and Out
[Interactive Simulation]
An interactive guide on how to zoom in and out for taking pictures with your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out while recording a video with your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Changing Camera Settings for Video
[Interactive Simulation]
Discover how to change the video camera from rear to front-facing on your Samsung ATIV SE.
View Pictures - Samsung ATIV SE™
[Device-Specific Instructions]
View Videos - Samsung ATIV SE™
[Device-Specific Instructions]

Contacts

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info. For other issues you are having with your device, visit our Troubleshooting Assistant.
Import Contacts - Windows Phone
[Device-Specific Instructions]
Add a Contact - Samsung ATIV SE™
[Device-Specific Instructions]
Caller ID Image - Samsung ATIV SE™
[Device-Specific Instructions]
Delete a Contact - Samsung ATIV SE™
[Device-Specific Instructions]
Edit a Contact - Samsung ATIV SE™
[Device-Specific Instructions]
Link a Contact - Samsung ATIV SE™
[Device-Specific Instructions]
Samsung ATIV SE™ Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Discover how to assign a ringtone to an existing contact on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
Learn how to create a group to organize your contacts on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Importing Contacts from an Account
[Interactive Simulation]
A visual guide on how to import contacts to your Samsung ATIV SE from an account you already have, like Gmail™.
Samsung ATIV SE™ Simulator: Pinning a Contact to the Start Screen
[Interactive Simulation]
Discover how to pin a contact to the Start screen on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Sharing a Contact's Information
[Interactive Simulation]
A visual guide for sharing a contact's information with someone else using your Samsung ATIV SE.
Unlink a Contact - Samsung ATIV SE™
[Device-Specific Instructions]

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off / On Facebook Video Auto Play
[Device-Specific Instructions]
Minimize Data Usage - Windows Phone
[Device-Specific Instructions]
Turn Data On / Off - Samsung ATIV SE™
[Device-Specific Instructions]
Data Roaming - Samsung ATIV SE™
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
Check for Water Damage - Samsung
[Device-Specific Instructions]
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
How to Use Guide: Identifying Device Damage
[How to Use Guide]
A How to Use guide about identifying device damage.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Check for Physical Damage
[Device-Specific Instructions]
View MAC Address - Samsung ATIV SE™
[Device-Specific Instructions]
View Phone Info - Samsung ATIV SE™
[Device-Specific Instructions]
View Phone Number - Samsung ATIV SE™
[Device-Specific Instructions]

Device Settings

Configure Company Name ID
[Device-Specific Instructions]
Adjust Brightness - Samsung ATIV SE™
[Device-Specific Instructions]
Adjust Screen Time Out - Samsung ATIV SE™
[Device-Specific Instructions]
Airplane Mode - Samsung ATIV SE™
[Device-Specific Instructions]
DTMF - Samsung ATIV SE™
[Device-Specific Instructions]
Display Theme Settings - Samsung ATIV SE™
[Device-Specific Instructions]
Quiet Hours - Samsung ATIV SE™
[Device-Specific Instructions]
Samsung ATIV SE™ Simulator: Accessing Settings
[Interactive Simulation]
Learn how to access your Settings menu to modify a variety of things, including sounds, location services and security.
Samsung ATIV SE™ Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Samsung ATIV SE by adjusting the screen timeout.
Samsung ATIV SE™ Simulator: Changing Ringtones and Sounds
[Interactive Simulation]
Learn how to change ringtones and sounds on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Changing the Start Screen Color
[Interactive Simulation]
Discover how to change the start screen color on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for for setting screen security to keep others from using your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Samsung ATIV SE to Airplane mode.
Samsung ATIV SE™ Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting the ringer on your Samsung ATIV SE to silent.

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail Account
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name/password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Standard Email Messaging Ports
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Email Messages - Samsung ATIV SE™
[Device-Specific Instructions]
Manually Set Up Corporate Email (Exchange ActiveSync®) - Samsung ATIV SE™
[Device-Specific Instructions]
To complete a manual (advanced) corporate email setup for your ATIV SE, view this info.
Remove Corporate Email Account (Exchange ActiveSync®) - Samsung ATIV SE™
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung ATIV SE™ Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to add an attachment, like a photo or document, to an email with your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Linking Email Accounts
[Interactive Simulation]
A visual guide for linking multiple email accounts to one inbox for easier use on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to email on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Sending an Email to a Group
[Interactive Simulation]
Learn how to send an email to a group using your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a business email account to keep up with work wherever you go using your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Samsung ATIV SE.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - Samsung ATIV SE™
[Device-Specific Instructions]

Factory Reset Protection

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows, Blackberry or Basic device.
Find My Phone Settings - Windows® Phone
[Device-Specific Instructions]
Locate My Device - Find My Phone - Website - Windows® Phone
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Gestures & Motions

Proximity Sensor On / Off - Samsung
[Device-Specific Instructions]

GPS & Location Based Services

Find My Mobile - Samsung
[Device-Specific Instructions]
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Improving GPS Performance
[Device-Specific Instructions]
Add Layers (Maps) - Samsung ATIV SE™
[Device-Specific Instructions]

Home Screen

Manage Tiles - Samsung ATIV SE™
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Mobile Hotspot Settings - Samsung ATIV SE™
[Device-Specific Instructions]
Turn Mobile Hotspot On / Off - Samsung ATIV SE™
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Internet & Web Browser

Determining Internet Connection Speeds
[Device-Specific Instructions]
Reboot the Router
[Device-Specific Instructions]
View Browser History - Windows Phone
[Device-Specific Instructions]
Turn Data On / Off - Samsung ATIV SE™
[Device-Specific Instructions]
Access Websites - Samsung ATIV SE™
[Device-Specific Instructions]
Add a Browser Bookmark - Samsung ATIV SE™
[Device-Specific Instructions]
Allow / Block Browser Cookies - Samsung ATIV SE™
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Samsung ATIV SE, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Edit a Browser Bookmark - Samsung ATIV SE™
[Device-Specific Instructions]
Samsung ATIV SE™ Simulator: Bookmarking a Website
[Interactive Simulation]
Discover how to bookmark a website on your Samsung ATIV SE, so you can quickly find it later.
Samsung ATIV SE™ Simulator: Navigating to a Website
[Interactive Simulation]
A step-by-step tutorial for finding a website on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Opening and Closing a Web Browser Window
[Interactive Simulation]
Discover how to open and close windows in the web browser of your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Switching Between Web Browser Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser of your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Using Internet Sharing
[Interactive Simulation]
Learn how to activate and deactivate the Internet sharing feature of your Samsung ATIV SE.
Web Browser - Samsung ATIV SE™
[Device-Specific Instructions]

Keyboard

Turn Voice Input On / Off - Windows Phone OS
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - Samsung ATIV SE™
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Restore Default Settings - Samsung
[Device-Specific Instructions]
Unlock the Device - Samsung ATIV SE™
[Device-Specific Instructions]
Change Device Password - Samsung ATIV SE™
[Device-Specific Instructions]
Modify SIM PIN - Samsung ATIV SE™
[Device-Specific Instructions]
Samsung ATIV SE™ Simulator: Customizing the Lock Screen
[Interactive Simulation]
Learn how to add your favorite apps to the Lock screen for quick access on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen of your Samsung ATIV SE.
Turn SIM PIN On / Off - Samsung ATIV SE™
[Device-Specific Instructions]

Memory/Storage

View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Format SD Card via PC
[Device-Specific Instructions]
Check Memory - Samsung ATIV SE™
[Device-Specific Instructions]
Format SD Card - Samsung ATIV SE™
[Device-Specific Instructions]
Insert SD Card - Samsung ATIV SE™
[Device-Specific Instructions]
Remove SD Card - Samsung ATIV SE™
[Device-Specific Instructions]

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - Samsung ATIV SE™
[Device-Specific Instructions]
Transfer Music Files to the Device -Samsung ATIV SE
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Navigating & Multitasking

Samsung ATIV SE™ Simulator: Accessing and Closing Open Apps
[Interactive Simulation]
Discover how to access and close your open apps on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Adding Calendar Events to a Room
[Interactive Simulation]
Discover how to add calendar events to a Room on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Adding Photos and Videos to a Room
[Interactive Simulation]
A visual guide on how to add photos and videos to a Room on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Creating a Room
[Interactive Simulation]
Learn how to create a Room for posting photos and updates or creating events for select contacts using your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the buttons and icons on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Inviting Contacts to a Room
[Interactive Simulation]
Discover how to invite contacts to a Room on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Making Lists for a Room
[Interactive Simulation]
Learn how to make lists in a Room on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Moving a Tile
[Interactive Simulation]
Learn how to move tiles on the Start screen of your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Navigating the Phone's Screens
[Interactive Simulation]
Learn how to navigate the Start screen on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Pinning a Tile
[Interactive Simulation]
A visual guide on how to add a new tile, like an app or contact, to the Start screen of your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Resizing a Tile
[Interactive Simulation]
An interactive guide on how to resize tiles on the Start screen of your Samsung ATIV SE to best suit your needs.
Samsung ATIV SE™ Simulator: Sharing Your Location with a Room
[Interactive Simulation]
Learn how to share your location in Rooms on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to turn your Samsung ATIV SE on and off.
Samsung ATIV SE™ Simulator: Unpinning a Tile
[Interactive Simulation]
Discover how to remove a tile from the Start screen of your Samsung ATIV SE.

Near Field Communication (NFC)

ATIV Beam On / Off - Samsung ATIV SE™
[Device-Specific Instructions]
Samsung ATIV SE™ Simulator: Using ATIV Beam
[Interactive Simulation]
A visual guide for beaming files to other devices using ATIV Beam on your Samsung ATIV SE.
Turn NFC On / Off - Samsung ATIV SE™
[Device-Specific Instructions]

Operating System & Software

Samsung Software Upgrade Assistant
[Updates]
Our Software Upgrade Assistant can update or repair your Samsung device. Get step-by-step instructions, using a USB cable and internet connected computer.
Windows Phone Operating System (OS) FAQs
[FAQs]
Learn more about the Windows Phone Operating System. Designed by Microsoft, the Windows OS features Live Tiles and customizable Start screen.
Software Update: Samsung ATIV SE
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Samsung ATIV SE.
Factory Data Reset (Powered On) - Samsung ATIV SE™
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
Factory Data Reset (Powered Off) - Samsung ATIV SE™
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (crashing, freezing, running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset,...
View Software Version - Samsung ATIV SE™
[Device-Specific Instructions]

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Locate the 4G SIM PIN / PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Remove SIM Card - Samsung ATIV SE™
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Insert SIM Card - Samsung ATIV SE™
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Modify SIM PIN - Samsung ATIV SE™
[Device-Specific Instructions]
Samsung ATIV SE™ Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove the micro SIM card from your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a micro SIM card into your Samsung ATIV SE.
Turn SIM PIN On / Off - Samsung ATIV SE™
[Device-Specific Instructions]
Unblock SIM PIN - Samsung ATIV SE™
[Device-Specific Instructions]
View SIM Card Number - Samsung ATIV SE™
[Device-Specific Instructions]

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Set a Ringtone - Samsung ATIV SE
[Device-Specific Instructions]
Speakerphone - Samsung ATIV SE™
[Device-Specific Instructions]
Vibrate Mode - Samsung ATIV SE™
[Device-Specific Instructions]
Volume Controls - Samsung ATIV SE™
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Text Messaging FAQs
[FAQs]
Learn to send and receive text messages, how to store your texts and block unwanted texts, and how you are charged for texts by plan.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Picture/Video Messaging Email Address
[Device-Specific Instructions]
Delete Messages - Samsung ATIV SE™
[Device-Specific Instructions]
Samsung ATIV SE™ Simulator: Attaching a Video to a Text Message
[Interactive Simulation]
Discover how to send a video with a text message on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Forwarding a Text Message
[Interactive Simulation]
Learn how to forward a text message on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message from your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Sending a Text Message
[Interactive Simulation]
A visual guide for sending text messages on your Samsung ATIV SE.
Send Video Message - Samsung ATIV SE™
[Device-Specific Instructions]
View Text Messages - Samsung ATIV SE™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Capture a Screenshot - Samsung ATIV SE™
[Device-Specific Instructions]
Samsung ATIV SE™ Simulator: Creating a Diary
[Interactive Simulation]
A visual guide for creating a diary on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Finding Help+Tips
[Interactive Simulation]
Discover how to find tutorials and other support on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Teaching Kids How to Dial 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your Samsung ATIV SE smartphone.
Samsung ATIV SE™ Simulator: Using Samsung Link
[Interactive Simulation]
A visual guide for sharing files with other Samsung devices using Samsung Link on your Samsung ATIV SE.
Samsung ATIV SE™ Simulator: Using Tap to share
[Interactive Simulation]
A visual guide for using Tap to share to easily transfer content on your Samsung ATIV SE to another device.

Visual & Hearing Accessibility

TTY Settings - Samsung ATIV SE™
[Device-Specific Instructions]
Turn Narrator On / Off - Windows® Phone
[Device-Specific Instructions]

Wallpapers/Theme

Display Theme Settings - Samsung ATIV SE™
[Device-Specific Instructions]
Set Wallpaper - Samsung ATIV SE™
[Device-Specific Instructions]

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Set Up Wi-Fi Connection - Windows®
[Device-Specific Instructions]
Here's info on how to connect to a network using the Wi-Fi on your PC. This may help if you're having issues connecting to Wi-Fi. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verifying SSID (Network Name) - Windows® XP
[Device-Specific Instructions]
Remove / Forget Wi-Fi Connection - Windows®
[Device-Specific Instructions]
This may help if the Wi-Fi on your Window's computer/PC won't connect to your Internet-capable device. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Wi-Fi Connection - Samsung ATIV SE™
[Device-Specific Instructions]
Add a Wi-Fi Network - Samsung ATIV SE™
[Device-Specific Instructions]
Network Mode Settings - Samsung ATIV SE™
[Device-Specific Instructions]
Samsung ATIV SE™ Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Discover how to use your Samsung ATIV SE to connect to a Wi-Fi network.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - Samsung ATIV SE™
[Device-Specific Instructions]

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